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Lexmark XC9325, User Manual

The Lexmark XC9325 is a powerful all-in-one printer that offers exceptional performance and functionality. Enhance your printing experience by referring to the comprehensive User Manual available for free download on our website. Access step-by-step instructions, troubleshooting tips, and valuable insights to optimize your device's capabilities.

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The printer is not responding

Action

Yes

No

Step 1

Check if the power cord is connected to the electrical outlet.

 

CAUTION—POTENTIAL INJURY: 

To avoid the risk of fire or

electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.

Is the printer responding?

The problem is
solved.

Go to step 2.

Step 2

Check if the electrical outlet is turned off by a switch or breaker.

Is the electrical outlet turned off by a switch or breaker?

Turn on the switch or
reset the breaker.

Go to step 3.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4.

Turn on the printer.

Step 4

Check if the printer is in Sleep or Hibernate mode.

Is the printer in Sleep or Hibernate mode?

Press the power
button to wake the
printer.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are
inserted to the correct ports.

Are the cables inserted to the correct ports?

Go to step 6.

Insert the cables to
the correct ports.

Step 6

Turn off the printer, install the hardware options, and then turn on
the printer.

For more information, see the documentation that came with the
option.

Is the printer responding?

The problem is
solved.

Go to step 7.

Step 7

Install the correct print driver.

Is the printer responding?

The problem is
solved.

Go to step 8.

Step 8

Turn off the printer, wait for about 10 seconds, and then turn on the
printer.

Is the printer responding?

The problem is
solved.

Contact 

customer

support

.

Troubleshoot a problem

371

Summary of Contents for XC9325

Page 1: ...CX930 CX931 XC9325 XC9335 MFPs User s Guide May 2022 www lexmark com Machine type 7580 Models 138 198 238 298 ...

Page 2: ...the home screen applications 31 Setting up and using the accessibility features 37 Setting up the printer to fax 39 Configuring the e mail SMTP settings 47 Loading paper and specialty media 55 Installing and updating software drivers and firmware 73 Installing hardware options 76 Networking 148 Setting up serial printing Windows only 151 Secure the printer 153 Locating the security slot 153 Erasing ...

Page 3: ...omatic document feeder and scanner glass 163 Making copies 163 Copying photos 163 Copying on letterhead 164 Copying on both sides of the paper 164 Reducing or enlarging copies 164 Collating copies 164 Placing separator sheets between copies 164 Copying multiple pages onto a single sheet 165 Copying cards 165 Stapling copies 165 Punching holes in copies 165 Using offset stacking in copies 166 Creat...

Page 4: ...a computer 172 Scanning to an FTP server 173 Creating an FTP shortcut 174 Scanning to a network folder 174 Creating a network folder shortcut 174 Scanning to a flash drive 175 Use printer menus 176 Menu map 176 Device 177 Print 192 Paper 201 Copy 204 Fax 208 E mail 224 FTP 230 USB Drive 234 Network Ports 240 Cloud Services 253 Security 254 Reports 261 Troubleshooting 263 Printing the Menu Settings ...

Page 5: ... quality problems 345 Printing problems 346 The printer is not responding 371 Unable to read flash drive 372 Enabling the USB port 372 Clearing jams 373 Network connection problems 393 Hardware options problems 395 Issues with supplies 396 Paper feed problems 397 E mailing problems 400 Faxing problems 401 Scanning problems 406 Color quality problems 413 Contacting customer support 415 Recycle and d...

Page 6: ...Y Do not use this product with extension cords multioutlet power strips multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire property damage or poor printer performance CAUTION POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the powe...

Page 7: ...20 kg 44 lb then it may require two or more people to lift it safely CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that all doors and trays are closed Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has separate floor standing...

Page 8: ... battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations This product is designed tested and approved to meet strict global safety standards with the use of specific ma...

Page 9: ...d maintaining the printer Troubleshooting and solving problems Information Center Go to https infoserve lexmark com How to videos Go to https infoserve lexmark com idv Touch Screen Guide Go to http support lexmark com Setting up and configuring the accessibility features of your printer Lexmark Accessibility Guide Go to http support lexmark com Help information for using the printer software Help f...

Page 10: ...l number For more information see Finding the printer serial number on page 10 Safety information Regulatory information Warranty information Environmental information Warranty information varies by country or region In the U S See the Statement of Limited Warranty included with the printer or go to http support lexmark com In other countries and regions See the printed warranty that came with the...

Page 11: ... of the printer Printer configurations Note Make sure to configure the printer on a flat sturdy and stable surface Basic model 1 Automatic document feeder ADF 2 ADF tray 3 ADF bin 4 Standard bin 5 Standard 520 sheet tray Learn about the printer 11 ...

Page 12: ...prevent instability causing possible injury For more information on supported configurations see www lexmark com multifunctionprinters CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Staple finisher Note Not supported if another finisher is installed 2 Standard 520 sheet tray Learn about the printer 12 ...

Page 13: ... or Hibernate mode Wake the printer from Sleep or Hibernate mode 2 Display View the printer messages and supply status Set up and operate the printer 3 Indicator light Check the status of the printer Understanding the status of the indicator light Indicator light Printer status Off The printer is off Solid blue The printer is ready Blinking blue The printer is printing or processing data Blinking ...

Page 14: ...url at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions can contribute to paper curling before printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fus...

Page 15: ...ognition OCR forms Sometimes registration can be adjusted with a software app to print successfully on these forms Coated papers erasable bond synthetic papers or thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European Paper weighing less than 60 g m2 16 lb Multiple part forms or documents Storing paper Use these paper st...

Page 16: ...or more information see the Paper and Specialty Media Guide Supported paper sizes Paper sizes supported by the standard tray MPF envelope tray and two sided printing Paper size Standard 520 sheet tray Multipurpose feeder Envelope tray Two sided printing A31 297 x 420 mm 11 69 x 16 54 in X A4 210 x 297 mm 8 27 x 11 7 in 2 X A5 148 x 210 mm 5 83 x 8 27 in 1 2 X A6 105 x 148 mm 4 13 x 5 83 in X 1 X X...

Page 17: ...n X Statement 139 7 x 215 9 mm 5 5 x 8 5 in 1 2 X Universal 3 4 X 5 7 3 4 Envelope 98 4 x 190 5 mm 3 875 x 7 5 in X 2 X 9 Envelope 98 4 x 225 4 mm 3 875 x 8 9 in X 2 X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 139 7 x 181 86 mm 5 5 x 7 16 in to 296 93 x 431 8 mm 11 69 x 17 in 4 Supports paper sizes ranging from 88 9 x 98 38 mm ...

Page 18: ...upports paper sizes ranging from 128 x 139 7 mm 5 x 5 5 in to 296 93 x 482 6 mm 11 69 x 19 in Notes The ADF supports paper sizes ranging from 125 x 85 mm 4 92 x 3 35 in to 297 x 431 8 mm 11 69 x 17 in The flatbed scanner supports maximum paper size of 297 x 431 8 mm 11 69 x 17 in Paper sizes supported by the optional trays Paper size Optional 520 sheet tray optional 520 sheet tray with cabinet and ...

Page 19: ...8 5 x 13 in X Hagaki 100 x 148 mm 3 94 x 5 83 in X X X JIS B41 257 x 364 mm 10 12 x 14 33 in X JIS B5 182 x 257 mm 7 17 x 10 1 in 2 Ledger1 279 4 x 4431 8 mm 11 x 17 in X Legal1 215 9 x 355 6 mm 8 5 x 14 in X Letter 215 9 x 279 4 mm 8 5 x 11 in 2 Oficio Mexico 1 215 9 x 340 4 mm 8 5 x 13 4 in X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes rangi...

Page 20: ... x 7 5 in X X X 9 Envelope 98 4 x 225 4 mm 3 875 x 8 9 in X X X 10 Envelope 104 8 x 241 3 mm 4 12 x 9 5 in X X X B5 Envelope 176 x 250 mm 6 93 x 9 84 in X X X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X X X DL Envelope 110 x 220 mm 4 33 x 8 66 in X X X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 139 7 x 181 86 mm 5 5 x 7 16 in to 2...

Page 21: ...9 x 330 2 mm 8 5 x 13 in Hagaki1 100 x 148 mm 3 94 x 5 83 in JIS B41 257 x 364 mm 10 12 x 14 33 in JIS B5 182 x 257 mm 7 17 x 10 1 in Ledger1 279 4 x 4431 8 mm 11 x 17 in 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 296 93 x 482 6 mm 11 69 x 19 in 4 Supports paper sizes ranging from 88 9 x 98 38 mm...

Page 22: ...25 4 mm 3 875 x 8 9 in 10 Envelope2 104 8 x 241 3 mm 4 12 x 9 5 in B5 Envelope2 176 x 250 mm 6 93 x 9 84 in C5 Envelope2 162 x 229 mm 6 38 x 9 01 in DL Envelope2 110 x 220 mm 4 33 x 8 66 in 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 296 93 x 482 6 mm 11 69 x 19 in 4 Supports paper sizes ranging f...

Page 23: ...nly in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 296 93 x 431 8 mm 11 69 x 17 in 4 Supports paper sizes ranging from 190 x 139 7 mm 7 48 x 5 5 in to 296 93 x 431 8 mm 11 69 x 17 in 5 Supports paper sizes ranging from 202 9 x 182 03 mm 7 99 x 7 17 in to 296 93 x 431 8 mm 11 69 x 17 in 6 Supports only up to 2 hol...

Page 24: ... X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 296 93 x 431 8 mm 11 69 x 17 in 4 Supports paper sizes ranging from 190 x 139 7 mm 7 48 x 5 5 in to 296 93 x 431 8 mm 11 69 x 17 in 5 Supports paper sizes ranging from 202 9 x 182 03 mm 7 99 x 7 17 in to 296 93 x 431 8 mm 11 69 x 17 in 6 Supports only...

Page 25: ...93 x 431 8 mm 11 69 x 17 in 5 Supports paper sizes ranging from 202 9 x 182 03 mm 7 99 x 7 17 in to 296 93 x 431 8 mm 11 69 x 17 in 6 Supports only up to 2 hole punching 7 Supports only up to 2 hole punching when loaded in short edge orientation 8 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 320 04 x 1320 8 mm 12 6 x 52 in 9 Supports paper sizes ranging from 209 97 x 148 mm 8...

Page 26: ... X X X X Paper types supported by the optional trays Paper type Optional 520 sheet tray optional 520 sheet tray with cabinet and optional 3 x 520 sheet tray Optional 2520 sheet tandem tray Optional 2000 sheet tray Bond Card Stock Colored Paper Custom Type Envelope X X X Glossy Heavy Glossy Heavy Paper Labels Letterhead Light Paper Plain Paper Preprinted Recycled Rough Envelope X X X Learn about th...

Page 27: ...s Paper type Standard bin Upper bin Stack Offset Stack Bond Card Stock Colored Paper Custom Type Envelope Glossy Heavy Glossy Heavy Paper Labels Letterhead Light Paper Plain Paper Preprinted Recycled Rough Envelope Rough Cotton Vinyl Labels X X X Paper types supported by the finishers Paper type Staple finisher Staple hole punch finisher Stack Offset Staple Stack Offset Staple Hole punch Bond Card St...

Page 28: ...eet tray and 2520 sheet tandem tray Multipurpose feeder Envelope tray Optional 2000 sheet tray 60 256 g m2 12 68 lb 60 216 g m2 12 57 lb 75 90 g m2 20 24 lb 60 216 g m2 12 57 lb Notes For 60 176 g m2 16 47 lb bond paper grain long fibers are recommended Paper less than 75 g m2 20 lb bond must be printed with Paper Type set to Light Paper Failure to do so may cause excessive curl which can lead to f...

Page 29: ...s Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended t...

Page 30: ... the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY To reduce the risk of fire use only a 26 AWG or larger telecommunications RJ 11 cord when connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority Warning Potential Damage To avo...

Page 31: ...perly grounded electrical outlet Setting up and using the home screen applications Using the home screen Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions Icon Function 1 Stop or Cancel button Stop the current job 2 Copy Make copies 3 Change Language Change the language on the printer display 4 E mail Send e mails...

Page 32: ...pending on which mode is selected 18 On screen keypad Enter numbers or symbols in an input field Customizing the home screen 1 Open a web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporar...

Page 33: ...ore information see the documentation that came with the solution 3 Apply the changes Creating a shortcut 1 From the home screen touch Shortcut Center Note The icon and name may have been changed For more information contact your administrator 2 Select a printer function and then touch Create Shortcut Note The Secure E mail function is not supported 3 Configure the settings and then touch Save 4 Ty...

Page 34: ...fore using the application make sure to do the following From the Embedded Web Server click Apps Display Customization Configure Enable and configure the screen saver slideshow and wallpaper settings Managing screen saver and slide show images 1 From the Screen Saver and Slideshow Images section add edit or delete an image Notes You can add up to 10 images When enabled the status icons appear on the...

Page 35: ...ress on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Apps Device Quotas Configure 3 In the User Accounts section add or edit a user and then set the user quota 4 Apply the changes Managing bookmarks Creating bookmarks Use bookmarks...

Page 36: ...nter IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Bookmarks Add Folder and then type a folder name Note To limit access to the folder enter a PIN 3 Click Save Not...

Page 37: ...ou hear a voice message 2 Using two fingers do either of the following Touch Voice Guidance then touch OK Touch Cancel Note If the gesture does not work then apply more pressure You can also deactivate Voice Guidance by doing either of the following Using two fingers double tap the home screen Press the power button to put the printer in Sleep or Hibernate mode Navigating the screen using gestures N...

Page 38: ...ft using one finger Exit an application and return to the home screen Swipe down then left using one finger Go back to the previous setting Using the on screen keyboard When the on screen keyboard appears do one or more of the following Touch a key to announce and type the character in the field Drag a finger across different characters to announce and type the character in the field Touch a text box u...

Page 39: ...formance The volume resets to the default value after the user exits Accessibility mode or when the printer wakes from Sleep or Hibernate mode Enabling spoken passwords or personal identification numbers 1 From the home screen touch Settings Device Accessibility Speak Passwords PINs 2 Enable the setting Setting up the printer to fax Supported fax Printer model Analog fax1 etherFAX2 Fax server Fax o...

Page 40: ...me countries or regions If the fax function is enabled and not fully set up then the indicator light may blink red If you do not have a TCP IP environment then use the control panel to set up fax Warning Potential Damage To avoid loss of data or printer malfunction do not touch cables or the printer in the area shown while actively sending or receiving a fax Using the Settings menu in the printer ...

Page 41: ...ess appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Fax Fax Setup General Fax Settings Note Fax Setup appears only if Fax Mode is set to Fax 3 In the Fax Name field type a unique name 4 In the Fax Number field enter the fax number that etherFAX provided 5 From the ...

Page 42: ...l SMTP settings are not configured then see Configuring the e mail SMTP settings on page 47 Configure the SMTP settings For more information contact your e mail service provider 8 Apply the changes Setting up fax using a standard telephone line Note These instructions apply only to printers that support analog fax For more information see Supported fax on page 39 CAUTION SHOCK HAZARD To avoid the ris...

Page 43: ...nswer to On or manually set Auto Answer to Off If you want to receive faxes automatically then set the printer to pick up on a specified number of rings Setup 2 Printer is sharing the line with an answering machine Note If you subscribe to a distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have set...

Page 44: ...r example if the answering machine picks up calls after four rings then set the printer Rings to Answer setting to 6 Setting up fax in countries or regions with different telephone wall jacks and plugs Note These instructions apply only to printers that support analog fax For more information see Supported fax on page 39 CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this...

Page 45: ...The standard wall jack adopted by most countries or regions is RJ 11 If the wall jack or equipment in your facility is not compatible with this type of connection then use a telephone adapter An adapter for your country or region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the telephone port of the printer Do not remove the ad...

Page 46: ... then connect it directly to the telephone adapter Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line Each telephone number is assigned a different ring pattern Note These instructions apply only to printers that support analog fax For more information see Supported fax on page 39 1 From the home screen touch Settings ...

Page 47: ...ettings 2 Do the following Set Speaker Mode to Always On Set Speaker Volume to High Enable Ringer Volume Configuring the e mail SMTP settings Configure the Simple Mail Transfer Protocol SMTP settings to send a scanned document through e mail The settings vary with each e mail service provider Before you begin make sure that the printer is connected to a network and that the network is connected to t...

Page 48: ...Mail Gmail iCloud Mail Mail com NetEase Mail mail 126 com NetEase Mail mail 163 com NetEase Mail mail yeah net Outlook Live or Microsoft 365 QQ Mail Sina Mail Sohu Mail Yahoo Mail Zoho Mail Notes If you encounter errors using the settings provided then contact your e mail service provider For e mail service providers that are not on the list contact your provider AOL Mail Setting Value Primary SMT...

Page 49: ...nt password Note Make sure that the Third Party Access Security setting is enabled on your account For more information go to the Comcast Xfinity Connect help page GmailTM Note Make sure that two step verification is enabled on your Google account To enable two step verification go to the Google Account Security page log in to your account and then from the Signing in to Google section click 2 Step V...

Page 50: ...s Your e mail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your e mail address Device Password App password Note To create an app password go to the iCloud Account Management page log in to your account and then from the Security section click Generate Password Mail com Setting Value Primary SMTP Gateway smtp mail com Primary SMTP...

Page 51: ...orization password is provided when IMAP SMTP service or POP3 SMTP service is enabled NetEase Mail mail 163 com Note Make sure that the SMTP service is enabled on your account To enable the service from the NetEase Mail home page click Settings POP3 SMTP IMAP and then enable either IMAP SMTP service or POP3 SMTP service Setting Value Primary SMTP Gateway smtp 163 com Primary SMTP Gateway Port 465 ...

Page 52: ...k Live or Microsoft 365 These settings apply to outlook com and hotmail com e mail domains and Microsoft 365 accounts Setting Value Primary SMTP Gateway smtp office365 com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your e mail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Yo...

Page 53: ...ck Settings Account and then from the POP3 IMAP SMTP Exchange CardDAV CalDAV Service section click Generate authorization code Sina Mail Note Make sure that the POP3 SMTP service is enabled on your account To enable the service from the Sina Mail home page click Settings More settings User end POP IMAP SMTP and then enable POP3 SMTP service Setting Value Primary SMTP Gateway smtp sina com Primary ...

Page 54: ...assword Note The independent password is provided when IMAP SMTP service or POP3 SMTP service is enabled Yahoo Mail Setting Value Primary SMTP Gateway smtp mail yahoo com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your e mail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID You...

Page 55: ...detect the size of plain paper For specialty media like labels card stock or envelopes do the following 1 From the home screen touch Settings Paper Tray Configuration Paper Size Type select a paper source 2 Set the size and type of the specialty media Configuring Universal paper settings 1 From the home screen touch Settings Paper Media Configuration Universal Setup 2 Configure the settings Enabling t...

Page 56: ...e Use the indicators on the bottom of the tray to position the guides 3 Flex fan and align the paper edges before loading 4 Load the paper stack with the printable side faceup When loading letterhead or prepunched paper do either of the following Set up install and configure 56 ...

Page 57: ...e tray Load prepunched paper faceup with the holes against the left side of the tray For one sided short edge printing Load letterhead faceup with the header toward the left side of the tray Load prepunched paper faceup with the holes against the front of the tray Set up install and configure 57 ...

Page 58: ...tray Load prepunched paper facedown with the holes against the right side of the tray For two sided short edge printing Load letterhead facedown with the header toward the left side of the tray Load prepunched paper facedown with the holes against the back of the tray Set up install and configure 58 ...

Page 59: ...ary set the paper size and type to match the paper loaded in the tray Note When a finisher is installed the images are rotated to 180 when printed Loading the 2520 sheet tandem tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid jams do not pull out trays while the printer is bus...

Page 60: ...d the paper For one sided printing load paper with the printable side faceup For two sided printing load paper with printable side facedown When loading letterhead or prepunched paper do either of the following For one sided printing Load letterhead faceup with the header toward the back of the tray Set up install and configure 60 ...

Page 61: ...head facedown with the header toward the back of the tray Load hole punched paper facedown with the holes against the right side of the tray Notes Do not slide paper into the tray Make sure that the stack height is below the maximum paper fill indicator Overfilling may cause paper jams Set up install and configure 61 ...

Page 62: ...re rotated to 180 when printed Loading the 2000 sheet tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray and then open the tray side door Note To avoid jams do not pull out trays while the printer is busy Set up install and configure 62 ...

Page 63: ...2 Adjust the guide at the back of the tray Do the same at the front of the tray Set up install and configure 63 ...

Page 64: ...er edges before loading 5 Load the paper stack with the printable side faceup When loading letterhead or prepunched paper do either of the following For one sided printing Load letterhead facedown with the header toward the back of the tray Set up install and configure 64 ...

Page 65: ... printing Load letterhead faceup with the header toward the back of the tray Load prepunched paper faceup with the holes against the left side of the tray Note Make sure that the stack height is below the maximum paper fill indicator Overfilling may cause paper jams Set up install and configure 65 ...

Page 66: ...sher is installed the images are rotated to 180 when printed Loading the envelope tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the envelope tray Note To avoid jams do not pull out trays while the printer is busy Set up install and configure 66 ...

Page 67: ...lign the envelope edges before loading 3 Adjust the guides to match the size of the envelope that you are loading Note Use the indicators on the bottom of the tray to position the guides Set up install and configure 67 ...

Page 68: ...ake sure that the side guides fit snugly against the envelopes Make sure that the stack height is below the maximum fill indicator Overfilling may cause jams 5 Insert the tray If necessary set the paper size and paper type to match the envelope loaded in the tray Set up install and configure 68 ...

Page 69: ...pose feeder 2 Adjust the side guides to match the size of the paper that you are loading 3 Flex fan and align the paper edges before loading 4 Load the paper Note Make sure that the side guides fit snugly against the paper Set up install and configure 69 ...

Page 70: ...ge feed For one sided printing load letterhead facedown with the header toward the rear of the printer Load hole punched paper facedown with the holes to the right side of the paper Set up install and configure 70 ...

Page 71: ... For two sided printing load letterhead faceup with the header toward the rear of the printer Load hole punched paper faceup with the holes to the left side of the paper Set up install and configure 71 ...

Page 72: ...dge feed For one sided printing load letterhead facedown with the header to the left side of the paper Load hole punched paper facedown with the holes toward the front of the printer Set up install and configure 72 ...

Page 73: ...e linking 3 From the home screen touch Settings Device Maintenance Configuration Menu Tray Configuration Tray Linking 4 Touch Automatic To unlink trays make sure that no trays have the same paper size and paper type settings Warning Potential Damage The temperature of the fuser varies according to the specified paper type To avoid printing issues match the paper type setting in the printer with the p...

Page 74: ... on page 151 Connect the printer to the computer using a USB cable For more information see Attaching cables on page 30 Note The USB cable is sold separately For Windows users 1 From a computer install the print driver Note For more information see Installing the printer software on page 73 2 Open Printers scanners and then click Add a printer or scanner 3 Depending on your printer connection do o...

Page 75: ...wser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Device Update Firmware 3 Do either of the following Click Check for updates I...

Page 76: ... 2 Select the printer you want to update and then do either of the following For Windows 7 or later select Printer properties For earlier versions select Properties 3 Navigate to the Configuration tab and then select Update Now Ask Printer 4 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to your printer and then select Options Supplies 2 Navigate to the l...

Page 77: ...2 Unpack the envelope tray and then remove all the packing material Set up install and configure 77 ...

Page 78: ...he envelope tray To make the envelope tray available for print jobs from the home screen touch Settings Device Maintenance Configuration Menu Tray Configuration Envelope Tray Setup On Set up install and configure 78 ...

Page 79: ...ng optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 79 ...

Page 80: ...ional tray and then remove all the packing material 4 Align the printer with the optional tray and then lower the printer into place CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely Set up install and configure 80 ...

Page 81: ...5 Remove the standard tray 6 Secure the optional tray to the printer with screws 7 Insert the standard tray Set up install and configure 81 ...

Page 82: ...8 Remove the connector cover from the rear of the printer 9 Connect the tray connector to the printer and then attach the cover Set up install and configure 82 ...

Page 83: ...e risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 12 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 76 Set up install and configure 83 ...

Page 84: ...stalling optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 84 ...

Page 85: ...e all the packing material 4 Lock the caster to keep the cabinet from moving 5 Align the printer with the optional tray and then lower the printer into place CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely Set up install and configure 85 ...

Page 86: ...Set up install and configure 86 ...

Page 87: ...6 Remove the standard tray Set up install and configure 87 ...

Page 88: ...7 Secure the optional tray to the printer with screws 8 Insert the standard tray 9 Remove the connector cover from the rear of the printer Set up install and configure 88 ...

Page 89: ...10 Connect the tray connector to the printer and then attach the cover Set up install and configure 89 ...

Page 90: ...11 Secure the rear part of the optional tray to the printer Set up install and configure 90 ...

Page 91: ...NJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 14 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 76 Set up install and configure 91 ...

Page 92: ...ling optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 92 ...

Page 93: ...ve all the packing material 4 Lock the caster to keep the tray from moving 5 Align the printer with the optional tray and then lower the printer into place CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely Set up install and configure 93 ...

Page 94: ...Set up install and configure 94 ...

Page 95: ...6 Remove the standard tray Set up install and configure 95 ...

Page 96: ...7 Secure the optional tray to the printer with screws 8 Insert the standard tray 9 Remove the connector cover from the rear of the printer Set up install and configure 96 ...

Page 97: ...10 Connect the tray connector to the printer and then attach the cover Set up install and configure 97 ...

Page 98: ...11 Secure the rear part of the optional tray to the printer Set up install and configure 98 ...

Page 99: ...NJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 14 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 76 Set up install and configure 99 ...

Page 100: ...lling optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 100 ...

Page 101: ...ve all the packing material 4 Lock the caster to keep the tray from moving 5 Align the printer with the optional tray and then lower the printer into place CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely Set up install and configure 101 ...

Page 102: ...Set up install and configure 102 ...

Page 103: ...6 Remove the standard tray Set up install and configure 103 ...

Page 104: ...7 Secure the optional tray to the printer with screws 8 Insert the standard tray 9 Remove the connector cover from the rear of the printer Set up install and configure 104 ...

Page 105: ...10 Connect the tray connector to the printer and then attach the cover Set up install and configure 105 ...

Page 106: ...11 Secure the rear part of the optional tray to the printer Set up install and configure 106 ...

Page 107: ...NJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 14 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 76 Set up install and configure 107 ...

Page 108: ...ng optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 108 ...

Page 109: ...e optional tray and then remove all the packing material 4 Remove the leveling screw from the left side of the printer Note Do not throw away the screw 5 Attach the docking bracket to the printer Note Use the docking bracket that came with the optional tray Set up install and configure 109 ...

Page 110: ...6 Install the optional tray Set up install and configure 110 ...

Page 111: ...7 Connect the tray connector to the printer Set up install and configure 111 ...

Page 112: ...URY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 10 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 76 Set up install and configure 112 ...

Page 113: ...al hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 113 ...

Page 114: ...2 Unplug the power cord from the electrical outlet and then from the printer 3 Using a flat head screwdriver remove the fax cover Set up install and configure 114 ...

Page 115: ...4 Remove the hard disk cover 5 Remove the controller board shield Set up install and configure 115 ...

Page 116: ...6 Unpack the fax card 7 Attach the fax card to the hard disk cover 8 Insert the fax connector cable to the controller board compartment Set up install and configure 116 ...

Page 117: ...9 Attach the hard disk cover 10 Connect the fax connector cable to the controller board Set up install and configure 117 ...

Page 118: ...n to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 13 Turn on the printer Set up install and configure 118 ...

Page 119: ...tional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 119 ...

Page 120: ...er cord from the electrical outlet and then from the printer 3 Unpack the hard disk and then remove the bracket Warning Potential Damage Do not touch or press the center of the hard disk Set up install and configure 120 ...

Page 121: ...4 Remove the hard disk cover 5 Remove the controller board shield Set up install and configure 121 ...

Page 122: ...6 Insert the hard disk connector cable to the controller board compartment 7 Position the hard disk over the mounting holes and then press until it clicks into place Set up install and configure 122 ...

Page 123: ...8 Attach the hard disk cover 9 Connect the hard disk connector cable to the controller board Set up install and configure 123 ...

Page 124: ...ical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Set up install and configure 124 ...

Page 125: ...Installing the working shelf 1 Turn off the printer Set up install and configure 125 ...

Page 126: ...2 Using a screwdriver remove the cover plates 3 Unpack the working shelf 4 Attach the working shelf to the printer Set up install and configure 126 ...

Page 127: ...5 Secure the shelf to the printer 6 Turn on the printer Installing the dual catch bin 1 Unpack the dual catch bin 2 Attach the dual catch bin to the printer Set up install and configure 127 ...

Page 128: ...tional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 128 ...

Page 129: ...2 Unplug the power cord from the electrical outlet and then from the printer 3 Remove the standard bin Note Do not throw away the bin Set up install and configure 129 ...

Page 130: ...4 Open the front door and then remove the blue knob Note Do not throw away the knob Set up install and configure 130 ...

Page 131: ...5 Remove the standard bin side cover Note Do not throw away the bin side cover 6 Unpack the staple finisher and then remove the packing material Set up install and configure 131 ...

Page 132: ...7 Position the staple finisher on its back and then remove the packing material 8 Adjust the bracket Set up install and configure 132 ...

Page 133: ...Close the front door 11 Secure the finisher to the printer Note Use the screws that came with the finisher 12 Secure the finisher cable to the printer Note Use the clamps that came with the finisher Set up install and configure 133 ...

Page 134: ...Set up install and configure 134 ...

Page 135: ...fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 15 Turn on the printer Add the finisher in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 76 Set up install and configure 135 ...

Page 136: ...ng optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and configure 136 ...

Page 137: ...ord from the electrical outlet and then from the printer 3 Unpack the staple hole punch finisher and then remove all the packing material 4 Insert the staple cartridge holder into the finisher Set up install and configure 137 ...

Page 138: ...5 Using a flat head screwdriver attach the brackets to the finisher 6 Insert the bin into the finisher 7 Remove the standard bin Note Do not throw away the standard bin Set up install and configure 138 ...

Page 139: ...8 Open the front door and then remove the blue knob Note Do not throw away the knob Set up install and configure 139 ...

Page 140: ...9 Remove the standard bin side cover Note Do not throw away the bin side cover Set up install and configure 140 ...

Page 141: ...flat head screwdriver attach the brackets to the right side of the printer 11 Insert the paper transport and then secure it with screws Note Use the screws that came with the finisher Set up install and configure 141 ...

Page 142: ...12 Close the front door 13 Attach the finisher to the printer Set up install and configure 142 ...

Page 143: ...14 Adjust the leveling screws to make sure that all sides of the finisher have the same height with the printer Set up install and configure 143 ...

Page 144: ...15 Open the finisher door and then install the screw on the left part of the finisher 16 Close the finisher door Set up install and configure 144 ...

Page 145: ...17 Connect the paper transport cable to the rear of the finisher Set up install and configure 145 ...

Page 146: ...rounded electrical outlet that is near the product and easily accessible 20 Turn on the printer Add the finisher in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 76 To make the finisher available for print jobs from the home screen touch Settings Device Maintenance Configuration Menu Finisher Configuration Hole Punch ...

Page 147: ... the USB port 3 Install the wireless module Notes Apply firm pressure to make sure that the tape sticks to the surface of the printer Make sure that the printer surface is dry and free of condensed moisture The module is best bonded to the printer after 72 hours 4 Check for a gap between the module and the printer then attach the spacer module if necessary Set up install and configure 147 ...

Page 148: ...rom the home screen touch Settings Network Ports Network Overview Active Adapter Using the control panel 1 From the home screen touch Settings Network Ports Wireless Setup On Printer Panel Choose Network 2 Select a Wi Fi network and then type the network password Note For printers that are Wi Fi network ready a prompt to set up the Wi Fi network appears during initial setup Set up install and confi...

Page 149: ...ccess point A wireless network adapter is installed in your printer For more information see the instructions that came with the adapter Active Adapter is set to Auto From the home screen touch Settings Network Ports Network Overview Active Adapter Using the Push Button method 1 From the home screen touch Settings Network Ports Wireless Wi Fi Protected Setup Start Push Button Method 2 Follow the i...

Page 150: ...er display To show the password enable the password peek icon From the home screen touch Settings Security Miscellaneous Enable Password PIN Reveal To know the password of the Wi Fi Direct network without showing it on the printer display from the home screen touch Settings Reports Network Network Setup Page Connecting a mobile device to the printer Before connecting your mobile device make sure t...

Page 151: ...rk after disconnecting from the Wi Fi Direct network Deactivating the Wi Fi network 1 From the home screen touch Settings Network Ports Network Overview Active Adapter Standard Network 2 Follow the instructions on the display Checking the printer connectivity 1 From the home screen touch Settings Reports Network Network Setup Page 2 Check the first section of the network setup page and confirm that ...

Page 152: ... select the COM port from the list 4 Set the COM port parameters in Device Manager Notes Serial printing reduces printing speed Make sure that the serial cable is connected to the serial port on your printer Set up install and configure 152 ...

Page 153: ...onvolatile memory device and network settings security settings and embedded solutions do the following 1 From the home screen touch Settings Device Maintenance Out of Service Erase 2 Touch the Sanitize all information on nonvolatile memory check box and then touch ERASE 3 Touch Start initial setup wizard or Leave printer offline and then touch Next 4 Start the operation Note This process also des...

Page 154: ... printer uses standard random access memory RAM to buffer temporarily user data during simple print and copy jobs Nonvolatile memory The printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types store the operating system printer settings and network information They also store scanner and bookmark settings and embedded solutions Hard disk storage drive Some printers ...

Page 155: ... printer is removed from your premises for service The printer is sold to another organization Note To dispose a storage drive follow the policies and procedures of your organization Secure the printer 155 ...

Page 156: ...ith the application 2 Select a printer 3 Print the document Printing from a mobile device using Lexmark Print Lexmark Print is a mobile printing solution for mobile devices running on AndroidTM version 6 0 or later It lets you send documents and images to network connected printers and print management servers Notes Make sure that you download the Lexmark Print application from the Google Play sto...

Page 157: ...he printer are connected to the same network If the network has multiple wireless hubs then make sure that both devices are connected to the same subnet This application is supported only in some Apple devices 1 From your mobile device select a document from your file manager or launch a compatible application 2 Tap Print 3 Select a printer and then adjust the settings if necessary 4 Print the docu...

Page 158: ...ther print jobs then Busy appears on the display 2 From the display touch the document that you want to print If necessary configure the print settings 3 Print the document To print another document touch USB Drive Warning Potential Damage To avoid loss of data or printer malfunction do not touch the flash drive or the printer in the area shown while actively printing reading or writing from the mem...

Page 159: ...id PIN Note When the limit is reached the print jobs for that user name are deleted Confidential Job Expiration Set an individual expiration time for each held job before it is automatically deleted from the printer memory hard disk or intelligent storage drive Note A held job is either Confidential Repeat Reserve or Verify Repeat Job Expiration Set the expiration time for print jobs that you want t...

Page 160: ... Print For Macintosh users Using AirPrint 1 With a document open choose File Print 2 Select a printer and then from the drop down menu following the Orientation menu choose PIN Printing 3 Enable Print with PIN and then enter a four digit PIN 4 Click Print 5 From the printer home screen release the print job Touch Held jobs select your computer name Confidential enter the PIN select the print job Pr...

Page 161: ...intosh users 1 With a document open choose File Print 2 Select a printer and then from the drop down menu following the Orientation menu choose Finishing 3 Click Staple and then select a setting 4 Click Print Punching holes in printed sheets Note Before you begin make sure that the hole punch setting is configured From the home screen touch Settings Device Maintenance Configuration Menu Finisher Con...

Page 162: ...Finisher If necessary configure the Paper settings 4 In the Finishing menu select the Offset setting 5 Click OK or Print For Macintosh users 1 With a document open choose File Print 2 Select a printer and then from the drop down menu following the Orientation menu choose Finishing 3 Click Offset and then select a setting 4 Click Print Canceling a print job 1 From the home screen touch 2 Select the ...

Page 163: ...in media such as magazine clippings Place the document facedown in the corner with the arrow Making copies 1 Load an original document into the ADF tray or on the scanner glass Note To avoid a cropped image make sure that the original document and output have the same paper size 2 From the home screen touch Copy and then specify the number of copies If necessary adjust the copy settings 3 Copy the...

Page 164: ... Sides 3 Touch 1 sided to 2 sided or 2 sided to 2 sided 4 Copy the document Reducing or enlarging copies 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Copy Scale select a scale value Note Changing the size of the original document or output after setting Scale restores the scale value to Auto 3 Copy the document Collating copies 1 Load an origin...

Page 165: ...e that the original document and output have the same paper size 2 From the home screen touch Copy and then specify the number of copies If necessary adjust the copy settings 3 Touch Finishing Staple and then select the staple setting 4 Copy the document Punching holes in copies 1 Load an original document into the ADF tray or on the scanner glass Note To avoid a cropped image make sure that the o...

Page 166: ...iginal document and output have the same paper size 2 From the home screen touch Copy and then specify the number of copies If necessary adjust the copy settings 3 Touch Offset Pages and then select a setting 4 Copy the document Creating a copy shortcut 1 From the home screen touch Copy 2 Configure the settings and then touch 3 Create a shortcut Copy 166 ...

Page 167: ... postcards or photos transparencies photo paper or thin media such as magazine clippings Place the document facedown in the corner with the arrow Sending an e mail Before you begin make sure that the SMTP settings are configured For more information see Configuring the e mail SMTP settings on page 47 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch E...

Page 168: ...e clippings Place the document facedown in the corner with the arrow Sending a fax Note Make sure that fax is configured For more information see the Setting up the printer to fax section Using the control panel 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Fax and then enter the needed information If necessary adjust the settings 3 Send the fax ...

Page 169: ...2 From the home screen touch Fax To enter the fax number Done 3 Touch Send Time configure the date and time and then touch OK 4 Send the fax Creating a fax destination shortcut Note Make sure that fax is configured For more information see the Setting up the printer to fax section 1 From the home screen touch Fax To 2 Enter the recipient number and then touch Done 3 Configure the settings and then to...

Page 170: ...ured For more information see the Setting up the printer to fax section 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Admin Controls 2 Set Block No Name Fax to On Holding faxes Note Make sure that analog fax or etherFAX is configured For more information see the Setting up the printer to fax section 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings ...

Page 171: ...t type and then configure the settings Note Take note of the shortcut number d Apply the changes 2 Click Settings Fax Fax Setup Fax Receive Settings Admin Controls 3 In the Fax Forwarding menu select Forward or Print and Forward 4 In the Forward to menu select the destination type and then type the shortcut number 5 Apply the changes Fax 171 ...

Page 172: ... facedown in the corner with the arrow Scanning to a computer Before you begin make sure that the computer and the printer are connected to the same network For Windows users Using Lexmark ScanBack Utility 1 From the computer run Lexmark ScanBack Utility and then click Next Note To download the utility go to www lexmark com downloads 2 Click Setup and then add the printer IP address Note View the ...

Page 173: ...om the Source menu select a scanner source 4 If necessary change the scan settings 5 Scan the document For Macintosh users Note Make sure that the printer is added to the computer For more information see Adding printers to a computer on page 74 1 Load an original document into the automatic document feeder or on the scanner glass 2 From the computer do either of the following Open Image Capture O...

Page 174: ...t the port number to 22 Use a shortcut by touching and then selecting the shortcut from the list 4 Scan the document Creating a network folder shortcut 1 Open a web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using ...

Page 175: ...e scanned document to a folder touch Scan to select a folder and then touch Scan Here If the USB Drive screen does not appear then touch USB Drive on the control panel 4 Scan the document Warning Potential Damage To avoid loss of data or printer malfunction do not touch the flash drive or the printer in the area shown while actively printing reading or writing from the memory device Scan 175 ...

Page 176: ... mail Defaults Web Link Setup FTP FTP Defaults USB Drive Flash Drive Scan Flash Drive Print Network Ports Network Overview Wireless Wi Fi Direct AirPrint Mobile Services Management Ethernet TCP IP SNMP IPSec 802 1x LPD Configuration HTTP FTP Settings ThinPrint USB Restrict external network access Security Login Methods Schedule USB Devices Security Audit Log Login Restrictions Confidential Print Set...

Page 177: ...ay Text 2 Date Time Custom Text 1 Custom Text 2 Specify the information to appear on the home screen Date and Time Configure Current Date and Time Manually Set Date and Time Date Format MM DD YYYY Time Format 12 hour A M P M Time Zone UTC 5 00 Network Time Protocol Enable NTP On NTP Server Enable Authentication None Configure the printer date and time and network time protocol Paper Sizes U S Metric...

Page 178: ...ng prompts Device Sounds Mute All Sounds Off Button Feedback On Access Device Feedback On Volume 5 ADF Loaded Beep On Alarm Control Single Cartridge Alarm Single Speaker Mode Always Off Ringer Volume Off Configure the sound settings of the printer Screen Timeout 5 300 seconds 60 Set the idle time in seconds before the display shows the home screen or before the printer logs out a user account autom...

Page 179: ...to 1 sided 2 sided to 2 sided Specify the scanning behavior based on the original document Copy Pages per Side Off 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Specify the scanning behavior based on the original document Copy Darkness 1 9 5 Determine the darkness of the scanned text images Note An asterisk next to a value indicates the factory default setting Remote Operat...

Page 180: ...ires user intervention Supplies Show Supply Estimates Show estimates Do not show estimates Show the estimated status of the supplies Supplies Cartridge Alarm Single Staple Alarm Off Hole Punch Alarm Off Set the number of times that the alarm sounds when the toner cartridge is low the staple cartridge is empty or the hole punch receptacle is full or missing respectively Note The Staple Alarm and Ho...

Page 181: ...ter E mail Alerts Setup Setup E mail Lists and Alerts E mail List 1 E mail List 2 E mail Events Specify the e mail addresses and enable the e mail alert events Note This menu item appears only in the Embedded Web Server Error Prevention Jam Assist Off On Set the printer to flush blank pages or pages with partial prints automatically after a jammed page has been cleared Error Prevention Auto Continu...

Page 182: ... Continue Reset Auto Reboot Counter Error Prevention Display Short Paper Error On Auto clear Set the printer to show a message when a short paper error occurs Note Short paper refers to the size of the paper loaded Error Prevention Page Protect Off On Set the printer to process the entire page into the memory before printing it Jam Content Recovery Jam Recovery Off On Auto Set the printer to repri...

Page 183: ...he idle time before the printer begins operating in Sleep mode Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month Set the time before the printer turns off Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Set Hibernate Timeout to turn off the printer while an active Ethernet connection exists Schedule Power Modes Schedul...

Page 184: ... item appears only when a keyboard is attached to the printer Key Repeat Rate 0 5 30 30 Set the number of presses per second for a repeating key Note This menu item appears only when a keyboard is attached to the printer Prolong Screen Timeout Off On Let the user remain in the same location and reset the Screen Timeout timer when it expires instead of returning to the home screen Headphone Volume ...

Page 185: ...e fax settings Restore app settings Restore the printer factory default settings Maintenance Configuration Menu Menu item Description USB Configuration USB PnP 1 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer USB Configuration USB Scan to Local On Off Set whether the USB device driver enumerates as a USB Simple device single interface or as a USB Com...

Page 186: ...ay Configuration Paper Prompts Auto Multipurpose Feeder Manual Paper Set the paper source that the user fills when a prompt to load paper appears Note For Multipurpose Feeder to appear in the Paper menu set Configure MP to Cassette Tray Configuration Envelope Prompts Auto Multipurpose Feeder Manual Envelope Set the paper source that the user fills when a prompt to load envelope appears Note For Multipu...

Page 187: ...set Cyan Cartridge Counter Reset Magenta Cartridge Counter Reset Yellow Cartridge Counter Reset Maintenance Counter Reset the counter after installing a new supply item or maintenance kit Supply Usage And Counters Tiered Coverage Ranges Adjust the amount of color coverage for each printing range Printer Emulations PPDS Emulation Off On Set the printer to recognize and use the PPDS data stream Prin...

Page 188: ...a hard disk or an ISD is installed Print Configuration Black Only Mode Off On Print non copy jobs in grayscale Print Configuration Color Trapping Off 1 2 3 4 5 Enhance the printed output to compensate for misregistration in the printer Print Configuration Font Sharpening 0 150 24 Set a text point size value below which the high frequency screens are used when printing font data For example if the val...

Page 189: ...d messages Erase messages that were remotely installed Device Operations Automatically Display Error Screens Off On Show existing error messages on the display after the printer remains inactive on the home screen for a length of time Device Operations Honor orientation on fast path copy Off On Enable the printer to use the orientation setting under the Copy menu when sending quick copy jobs App C...

Page 190: ... Disable Scanner No Yes ADF Only Disable the scanner when it is not working properly Scanner Configuration Tiff Byte Order CPU Endianness Little Endian Big Endian Set the byte order of a TIFF formatted scan output Scanner Configuration Exact Tiff Rows Per Strip On Off Set the RowsPerStrip tag value of a TIFF formatted scan output Note An asterisk next to a value indicates the factory default setting...

Page 191: ...rd disk is installed Home Screen Customization Note This menu appears only in the Embedded Web Server Menu Description Copy E mail Fax Held Faxes Release Held Faxes Status Supplies Job Queue Settings Change Language Address Book Bookmarks Held Jobs USB Drive FTP Scan Profiles Lock Device Scan Center Card Copy Shortcut Center Specify which icons to show on the home screen About this Printer Menu ite...

Page 192: ...n one side or both sides of the paper Flip Style Long Edge Short Edge Determine which side of the paper is bound when performing two sided printing Blank Pages Print Do Not Print Print blank pages that are included in a print job Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Keep the pages of a print job stacked in sequence particularly when printing multiple copies of the job Separator Sheets None Betwe...

Page 193: ...tiple page images when using the Pages per Side menu Pages per Side Orientation Auto Landscape Portrait Specify the orientation of multiple page images when using the Pages per Side menu Pages per Side Border None Solid Print a border around each page image when using the Pages per Side menu Copies 1 9999 1 Specify the number of copies for each print job Print Area Normal Fit to page Whole Page Se...

Page 194: ...s is the international factory default setting This menu item appears only when a staple hole punch finisher is installed Offset Pages None Between Copies Between Jobs Offset the output of each print job or each copy of a print job Notes Between Copies offsets each copy of a print job if Collate is set to On 1 2 1 2 1 2 If Collate is set to Off 1 1 1 2 2 2 then each set of printed pages is offset s...

Page 195: ...te This menu item appears only when a printer hard disk is installed Resource Save Off On Determine what the printer does with downloaded resources when it receives a job that requires more than the available memory Notes When set to Off the printer retains downloaded resources only until memory is needed Resources associated with the inactive printer language are deleted When set to On the printe...

Page 196: ... does not affect files where CMYK color specifications are used Note An asterisk next to a value indicates the factory default setting Advanced Imaging Menu item Description Color Balance Cyan 0 Magenta 0 Yellow 0 Black 0 Adjust the amount of toner that is used for each color Color Balance Reset Defaults Reset all color settings to their default values Color Correction Off Auto Manual Modify the col...

Page 197: ...ter responds when the frequency threshold expires Note The value defined in Accounting Log Frequency determines when this action is triggered Log Near Full Level Off On 5 Specify the maximum size of the log file before the printer executes the Log Action at Near Full Note This menu item appears only when a flash memory or hard disk is installed Log Action at Near Full None E mail Current Log E mail D...

Page 198: ...efix Note An asterisk next to a value indicates the factory default setting PDF Menu item Description Scale To Fit Off On Scale the page content to fit the selected paper size Annotations Print Do Not Print Specify whether to print annotations in the PDF Print PDF Error Off On Enable the printing of PDF error Note An asterisk next to a value indicates the factory default setting PostScript Menu item...

Page 199: ...es the factory default setting PCL Menu item Description Font Source Resident Disk Download Flash All Select the source which contains the default font selection Notes Disk and Flash appear only when a non defective non protected hard disk or flash memory that contains fonts is installed Download appears only if downloaded fonts exist in the printer memory Font Name List of available fonts Courier ...

Page 200: ... the printer to perform a carriage return after a line feed control command Note Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line Auto LF after CR On Off Set the printer to perform a line feed after a carriage return control command Tray Renumber Assign MP Feeder Assign Tray x Assign Manual Paper Assign Manual Envelop...

Page 201: ...ote When Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Specify the orientation of text and graphics on the page Note An asterisk next to a value indicates the factory default setting Paper Tray Configuration Menu item Description Default Source Tray x 1 Multipurpose Feeder Manual Paper Manual Envelope Set the paper s...

Page 202: ...ify the unit of measurement for the universal paper Note Inches is the U S factory default setting Millimeters is the international factory default setting Portrait Width 3 5 19 inches 8 5 88 9 482 6 mm 216 Set the portrait width of the universal paper Portrait Height 3 5 19 inches 14 88 9 482 6 mm 356 Set the portrait height of the universal paper Feed Direction Short Edge Long Edge Set the print...

Page 203: ...entation Portrait Landscape 2 scans per side Off On Assign a scan size name and configure the scan settings Media Types Menu item Description Plain Card Stock Recycled Glossy Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough Cotton Custom Type X Specify the texture weight and orientation of the paper Use printer menus 203 ...

Page 204: ...fy the scanning behavior based on the original document Separator Sheets None Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the paper source for the separator sheet Color Off On Auto Set the printer to generate color output from a scan job Pages per Side Off 2 Portrait pages 4 Por...

Page 205: ...alled Staple Off 1 staple top left corner 2 staples left 1 staple top right corner 2 staples top 1 staple bottom left corner 2 staples bottom 1 staple bottom right corner 2 staples right 4 staples Specify the staple position for all print jobs Note This menu item appears only when a finisher is installed Punch Off 2 holes 3 holes 4 holes Punch holes on the printed output Note This menu item appears...

Page 206: ... Note An asterisk next to a value indicates the factory default setting Advanced Imaging Menu item Description Color Balance Cyan to Red 4 to 4 0 Magenta to Green 4 to 4 0 Yellow to Blue 4 to 4 0 Adjust the color intensity for cyan magenta and yellow Color Dropout Color Dropout None Default Red Threshold 128 Default Green Threshold 128 Default Blue Threshold 128 Specify which color to drop during ...

Page 207: ... Shadow Detail 4 to 4 0 Adjust the shadow detail in the original document Scan Edge to Edge Off On Scan the original document from edge to edge Sharpness 1 5 3 Adjust the sharpness of the scanned image Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Allow Color Copies Off On Print copies in color Allow Priority Copies Off On Interrupt a p...

Page 208: ...p Note This menu is available only in printers that are registered to the etherFax portal or installed with a fax card General Fax settings Menu item Description Fax Name Identify your fax machine Fax Number Identify your fax number Fax ID Fax Name Fax Number Notify fax recipients of your fax name or fax number Enable Manual Fax Off On Turn on the manual fax function in the printer Notes This menu...

Page 209: ... a telephone line is connected to the printer Note Detection of events is instantaneous Enable Line In Wrong Jack Detection Off On Determine whether a telephone line is connected to the correct port on the printer Note Detection of events is instantaneous Enable Extension in Use Support Off On Determine whether a telephone line is used by another device such as another phone on the same line Note ...

Page 210: ...ion Standard Fine Super Fine Ultra Fine Set the resolution of the scanned image Notes Standard and Super Fine appear only when the Enable Color Fax Scans setting is set to Off by Default A higher resolution increases fax transmission time and requires more memory Original Size List of paper sizes Mixed Sizes Specify the size of the original document Orientation Portrait Landscape Specify the orien...

Page 211: ...mber to offer multiple lines to outside callers Dial Mode Tone Pulse Specify the dial mode for incoming or outgoing faxes Note An asterisk next to a value indicates the factory default setting Advanced Imaging Menu item Description Color Balance Cyan Red 4 to 4 0 Magenta Green 4 to 4 0 Yellow Blue 4 to 4 0 Adjust the color intensity during scanning Color Dropout Color Dropout None Default Red Thre...

Page 212: ... the scanned image Temperature 4 to 4 0 Specify whether to generate a cooler or warmer output Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Automatic Redial 0 9 5 Adjust the number of redial attempts based on the activity levels of recipient fax machines Redial Frequency 1 200 minutes 3 Increase the time between redial attempts to incre...

Page 213: ...or an intelligent storage drive ISD is installed Scan Preview Off On Show a preview of the scan on the display Note This menu item appears only when a hard disk or an ISD is installed Enable Color Fax Scans Off by Default On by Default Never Use Always Use Enable color scans for fax Auto Convert Color Faxes to Mono Faxes On Off Convert all outgoing color faxes to black and white Confirm Fax Number ...

Page 214: ...Sheet Source Tray X 1 Specify the paper source for the separator sheet Output Bin Standard Bin Specify the output bin for received faxes Fax Footer On Off Print the transmission information at the bottom of each page from a received fax Fax Footer Time Stamp Receive Print Print the time stamp at the bottom of each page from a received fax Punch Off 2 holes 3 holes 4 holes Specify the hole punch fu...

Page 215: ... Off Set the printer to receive fax in color Enable Caller ID On Off Show the phone number of the incoming call in the control panel Block No Name Fax On Off Block incoming faxes sent from devices with no station ID or fax ID specified Banned Fax List Add Banned Fax Specify the phone numbers that you want to block Answer On All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Doub...

Page 216: ...r to receive fax manually Fax Forwarding Print Print and Forward Forward Specify whether to forward received fax Forward To Destination 1 Destination 2 Specify where to forward received fax Note This menu item appears only when Fax Forwarding is set to Print and Forward or Forward Max Speed 33600 14400 9600 4800 2400 Set the maximum speed for transmitting fax Note An asterisk next to a value indic...

Page 217: ...Footer x Off On Footer x Note An asterisk next to a value indicates the factory default setting Fax Log Settings Menu item Description Transmission Log Frequency Always Never Only for Error Specify how often the printer creates a transmission log Transmission Log Action Print Off On E mail Off On Print or e mail a log for successful fax transmission or transmission error Note An asterisk next to a...

Page 218: ...ew a summary of all fax jobs Enable Call Log On Off View a summary of fax call history Log Output Bin Standard Bin Bin x Specify the output bin for printed logs Note An asterisk next to a value indicates the factory default setting Speaker Settings Menu item Description Speaker Mode Always Off Always On On until Connected Set the fax speaker mode Speaker Volume Low High Adjust the fax speaker volu...

Page 219: ...ify the user name for the SIP proxy server Password Specify the password used in SIP Registrar Auth ID Specify a user name for SIP Registrar Note If the Auth ID setting is not set the setting uses the user name of the User field instead Transport For Registration UDP TCP Set the SIP transport type for registration Transport For Incoming Calls UDP TCP UDP And TCP Set the SIP transport type for incom...

Page 220: ... number of times that a fax indicator is repeated in the T 38 communication Low Speed Redundancy 0 5 3 Set the number of times that low speed data is repeated in the T 38 communication High Speed Redundancy 0 5 1 Set the number of times that high speed data is repeated in the T 38 communication Note An asterisk next to a value indicates the factory default setting Fax Server Setup General Fax Sett...

Page 221: ...e of your secondary or backup SMTP server Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your secondary or backup SMTP server SMTP Timeout 5 30 30 Set the time before the printer times out if the SMTP server does not respond Reply Address Specify a reply address for sending fax Use SSL TLS Disabled Negotiate Required Specify whether to send fax using an encrypted link Requi...

Page 222: ...cify the realm for the Kerberos 5 authentication protocol NTLM Domain Specify the domain name for the NTLM security protocol Disable SMTP server not set up error Off On Hide the SMTP server not set up error message Note An asterisk next to a value indicates the factory default setting Fax Server Scan Settings Menu item Description Image Format TIFF tif PDF pdf XPS xps TXT txt RTF rtf DOCX docx XLS...

Page 223: ...both sides of the document Darkness 1 9 5 Set the darkness of the output Orientation Portrait Landscape Specify the orientation of text and graphics on the page Original Size List of paper sizes Set the paper size of the original document Notes Mixed Sizes is the U S factory default setting A4 is the international factory default setting This setting may vary depending on your printer model Use Mu...

Page 224: ...r does not respond Reply Address Specify a reply address in the e mail Always use SMTP default Reply Address On Off Always use the default reply address in the SMTP server Use SSL TLS Disabled Negotiate Required Specify whether to send e mail using an encrypted link Require Trusted Certificate Off On Require a trusted certificate when accessing the SMTP server SMTP Server Authentication No authentic...

Page 225: ...ver not set up error Off On Hide the SMTP server not set up error message Note An asterisk next to a value indicates the factory default setting E mail Defaults Menu item Description Subject Specify the e mail subject and message Message File Name Specify the filename for the scanned document Format JPEG jpg PDF pdf TIFF tif XPS xps TXT txt RTF rtf DOCX docx CSV csv Specify the file format of the sc...

Page 226: ...urce Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture file content in color or in mono Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image Darkness 1 9 5 Adjust the darkness of ...

Page 227: ...opout None Red Green Blue Default Red Threshold 0 255 128 Default Green Threshold 0 255 128 Default Blue Threshold 0 255 128 Specify which color to drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 1 9 5 Area Sensitivity 1 9 5 E mail Bit Depth 1 bit 8 bit Minimum Scan Resolution 75 dpi 150 dpi 200 dpi 300 dpi Configure the auto color detection se...

Page 228: ...harpness 1 5 3 Adjust the sharpness in the scanned image Temperature 4 to 4 0 Generate a bluer or redder output of the original document Blank Pages Blank Page Removal Do Not Remove Blank Page Sensitivity 5 Set the sensitivity of scans in relation to blank pages in the original document Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Max ...

Page 229: ... the photo quality of the content being scanned Adjust ADF Skew Off On Set the printer to adjust the skewed images from documents that are scanned from the ADF Transmission Log Print log Do Not Print Log Print Only For Error Print a transmission log for e mail scans Log Paper Source Tray x 1 Multipurpose Feeder Specify the paper source for printing e mail logs Custom Job Scanning Off On Set the pr...

Page 230: ...k Setup Menu item Description Server Specify the credentials of the server that is hosting the images that are included in the e mail Login Password Path File Name Web Link FTP FTP Defaults Menu item Description Format JPEG jpg PDF pdf TIFF tif XPS xps Specify the file format for the scanned image Global OCR Settings Recognized Languages Auto Rotate Despeckle Auto Contrast Enhance Configure the sett...

Page 231: ...t Photo Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture file content in color or in mono Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image Darkness 1 9 5 Adjust the darkness of the scanned image Orientation Portrait Lands...

Page 232: ... drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 FTP Bit Depth 1 bit Minimum Scan Resolution 300 dpi Configure the auto color detection setting JPEG Quality Best for content 5 95 Set the JPEG quality of the scanned image Contrast Best for content 0 1 2 3 4 5 Specify the contrast for the scanned image Background Removal Back...

Page 233: ... scans in relation to blank pages in the original document Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Text Default 5 95 75 Set the quality of text on the scanned image Text Photo Default 5 95 75 Set the quality of text and photo on the scanned image Photo Default 5 95 50 Set the quality of photo on the scanned image Use Multi Page TI...

Page 234: ... item Description Format JPEG jpg PDF pdf TIFF tif XPS xps Specify the file format for the scanned image Global OCR Settings Recognized Languages Auto Rotate Despeckle Auto Contrast Enhance Configure the settings for optical character recognition OCR Note This menu appears only if you have purchased and installed an OCR solution PDF Settings PDF Version 1 5 Archival Version A 1a Highly Compressed Of...

Page 235: ... dpi 400 dpi 600 dpi Set the resolution of the scanned image Darkness 1 9 5 Adjust the darkness of the scanned image Orientation Portrait Landscape Specify the orientation of the original document Original Size Mixed Sizes Set the paper size of the original document Sides Off Long edge Short edge Specify the orientation of the original document when scanning on both sides of the document File Name...

Page 236: ...d image Contrast Best for content 0 5 Specify the contrast for the scanned image Background Removal Background Detection Content based Fixed Level 0 Remove the background color or image noise from the original document Notes Content based removes the background color from the original document Fixed removes image noise from a photo Mirror Image Off On Create a mirror image of the original document...

Page 237: ...IFF images in one TIFF file TIFF Compression LZW JPEG Specify the compression type for TIFF files Custom Job Scanning Off On Set the printer to scan the first set of original documents using the specified settings and then scan the next set with the same or different settings Note This menu item appears only when a hard disk is installed Scan Preview Off On Show a scan preview of the original document...

Page 238: ...ple finisher is installed Hole Punch Off 2 holes 3 holes 4 holes Set the punch mode for all print jobs Note This menu item appears only when a staple hole punch finisher is installed Offset Pages None Between Copies Between Jobs Offset the output of each print job or each copy of a print job Notes Between Copies offsets each copy of a print job if Collate is set to On 1 2 1 2 1 2 If Collate is set t...

Page 239: ...er Side Orientation Auto Landscape Portrait Specify the orientation of multiple page images when using Pages per Side menu Pages per Side Border None Solid Print a border around each page image when using Pages per Side menu Separator Sheets Off Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the pape...

Page 240: ...This setting removes all network configuration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Print a banner page Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall Enable Network Connections Off On Enable the printer to connect to a network Enable LLDP Off On Enable Lin...

Page 241: ... entered into the wireless settings of the access point Network Mode BSS Type Infrastructure Specify the network mode Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the standard for the Wi Fi network Note 802 11a b g n ac 2 4GHz 5GHz and 802 11a n ac 5GHz only appear when a Wi Fi option is installed Wireless Security Mode Disabled WEP WPA2 WPA Personal WPA2...

Page 242: ...dress Netmask Gateway Enable and configure IPv4 settings in the printer IPv6 Enable IPv6 On Off Enable DHCPv6 On Off Stateless Address Autoconfiguration On Off DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix All IPv6 Addresses All IPv6 Router Addresses Enable and configure IPv6 settings in the printer Network Address UAA LAA View the network addresses PCL...

Page 243: ...g the standard protocol Wi Fi Direct Menu item Description Enable Wi Fi Direct On Off Set the printer to connect directly to Wi Fi devices Wi Fi Direct Name Specify the name of the Wi Fi Direct network Wi Fi Direct Password Set the password to authenticate and validate users on a Wi Fi connection Show Password on Setup Page Off On Show the Wi Fi Direct Password on the Network Setup Page Preferred ...

Page 244: ... value indicates the factory default setting Mobile Services Management Note This menu appears only in the Embedded Web Server Menu item Description Enable IPP Print On Off Allow printing from mobile devices using Internet Printing Protocol IPP Enable IPP Fax On Off Allow sending faxes using Internet Printing Protocol IPP Enable IPP Over USB On Off Allow print or scan jobs using USB connection Ena...

Page 245: ...d in the Setup menu PS SmartSwitch Off On Set the printer to switch automatically to PostScript emulation when a print job requires it regardless of the default printer language Note When this setting is disabled the printer does not examine incoming data and uses the default printer language specified in the Setup menu Job Buffering Off On Temporarily store jobs on the hard disk before printing No...

Page 246: ... Server Address Specify the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network Enable DDNS Off On Update the Dynamic DNS settings DDNS TTL 300 31536000 seconds 3600 Specify the current DDNS settings Default TTL 5 254 seconds 254...

Page 247: ...meter for the TCP connections Raw Print Port 1 65535 9100 Specify a raw port number for printers connected on a network Outbound Traffic Maximum Speed Disabled Enabled 100 1000000 100000 Enable the printer maximum transfer rate Enable TLSv1 0 On Off Enable the TLSv1 0 protocol Enable TLSv1 1 On Off Enable the TLSv1 1 protocol SSL Cipher List Specify the cipher algorithms to use for the SSL or the ...

Page 248: ...ssword Privacy Password Set Read only Credentials User Name Authentication Password Privacy Password Authentication Hash MD5 SHA1 Minimum Authentication Level No Authentication No Privacy Authentication No Privacy Authentication Privacy Privacy Algorithm DES AES 128 Configure SNMP version 3 to install and update the printer security Note An asterisk next to a value indicates the factory default set...

Page 249: ... authentication method Note This menu item appears only when Base Configuration is set to Compatibility IKE SA Lifetime Hours 1 2 4 8 24 Specify the IKE SA expiry period Note This menu item appears only when Base Configuration is set to Secure IPSec SA Lifetime Hours 1 2 4 8 24 Specify the IPSec SA expiry period Note This menu item appears only when Base Configuration is set to Secure IPSec Device Ce...

Page 250: ... Configuration Note This menu appears only in network printers or printers that are attached to print servers Menu item Description LPD Timeout 0 65535 seconds 90 Set the time out value to stop the Line Printer Daemon LPD server from waiting indefinitely for hung or invalid print jobs LPD Banner Page Off On Print a banner page for all LPD print jobs Note A banner page is the first page of a print job...

Page 251: ...P TFTP Other Settings HTTPS Device Certificate default View the HTTP device certificate used on the printer Other Settings Timeout for HTTP FTP Requests 30 Specify the amount of time before the server connection stops Other Settings Retries for HTTP FTP Requests 3 Set the number of retries to connect to the HTTP FTP server Note An asterisk next to a value indicates the factory default setting ThinPr...

Page 252: ...rs only when a hard disk is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes Auto processes print jobs from computers using either Windows or Macintosh operating systems Off filters PostScript print jobs using the standard protocol Enable USB Port Off On Enable the front USB drive port Note An asterisk next to a value indicates the factory ...

Page 253: ...f Lexmark Cloud Services Enable communication with Lexmark Cloud Services Off On Enable the printer to communicate with Lexmark Cloud Services View Current Status View the connection status between the printer and Lexmark Cloud Services Note An asterisk next to a value indicates the factory default setting Use printer menus 253 ...

Page 254: ...ss Use Profiles Cancel Jobs at the Device Change Language Internet Printing Protocol IPP Initiate Scans Remotely B W Print Color Print Network Folder Scan Hard Disk Print Hard Disk Color Print Hard Disk Scan Control access to the printer functions Note Some menu items appear only when a hard disk or an intelligent storage drive is installed Administrative Menus Security Menu Network Ports Menu Pape...

Page 255: ...n Manage Groups Permissions Show a list of all saved groups in the printer Add User User Name Password User Name Password PIN Create local accounts and specify their access to the printer functions administrative menus printer management options and applications Default Login Methods Note This menu appears only when you configure the settings in the Local Accounts menu Menu item Description Control...

Page 256: ...it log and remote syslog Enable Remote Syslog Off On Send audit logs to a remote server Remote Syslog Server Specify the remote syslog server Remote Syslog Port 1 65535 514 Specify the remote syslog port Remote Syslog Method Normal UDP Stunnel Specify a syslog method to transmit logged events to a remote server Note An asterisk next to a value indicates the factory default setting Use printer menu...

Page 257: ... Local Use 3 local3 20 Local Use 4 local4 21 Local Use 5 local5 22 Local Use 6 local6 23 Local Use 7 local7 Specify a facility code that the printer uses when sending log events to a remote server Severity of Events to Log 0 Emergency 1 Alert 2 Critical 3 Error 4 Warning 5 Notice 6 Informational 7 Debug Specify the priority level cutoff for logging messages and events Remote Syslog Non Logged Even...

Page 258: ...e administrator when the log fills its allotted memory Full Alert Level 1 99 90 E mail Log Exported Alert Off On Send e mail notification to the administrator when a log is exported E mail Log Settings Changed Alert Off On Send e mail notification to the administrator when Enable Audit is set Log Line Endings LF n CR r CRLF r n Specify how the log file terminates the end of each line Digitally Sign Ex...

Page 259: ...ached the print jobs for that user name are deleted Confidential Job Expiration Off 1 Hour 4 Hours 24 Hours 1 Week Set an individual expiration time for each held job before it is automatically deleted from the printer memory or hard disk Note A held job is either Confidential Repeat Reserve or Verify Repeat Job Expiration Off 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for a print job th...

Page 260: ...gent storage drive ISD Note The ISD is automatically disabled when a hard disk is installed Erase Temporary Data Files Menu item Description Stored in onboard memory Off On Delete all files stored on the printer memory Stored on hard disk 1 Pass Erase 3 Pass Erase 7 Pass Erase Delete all files stored on the printer hard disk Note This menu item appears only when a printer hard disk is installed Note...

Page 261: ...ect may make access to the printer impossible when the required security information is unavailable Use Intelligent Storage Drive for User Data Off On Enable intelligent storage drive to store user data Note This menu item is disabled when a hard disk is installed Minimum Password Length 0 32 0 Specify the password length Enable Password PIN Reveal Off On Show the password or personal identificatio...

Page 262: ...nt the resources that are stored in the flash drive or printer hard disk Note This menu item appears only when a flash drive or printer hard disk is installed Shortcuts Menu item Description All Shortcuts Print a report that lists the shortcuts that are stored in the printer Note Fax Shortcuts appears only when fax is installed Fax Shortcuts Copy Shortcuts E mail Shortcuts FTP Shortcuts Network Fold...

Page 263: ... that shows the list of devices that are connected to the printer using Wi Fi Direct Note This menu item appears only when Enable Wi Fi Direct is set to On Troubleshooting Menu item Description Print Quality Test Pages Print sample pages to identify and correct print quality defects Cleaning the Scanner Print instructions on how to clean the scanner Printing the Menu Settings Page From the home sc...

Page 264: ...ectly 2 Click Settings Device Notifications 3 From the Supplies menu click Custom Supply Notifications 4 Select a notification for each supply item 5 Apply the changes Setting up e mail alerts Configure the printer to send e mail alerts when supplies are low when paper must be changed or added or when there is a paper jam 1 Open a web browser and then type the printer IP address in the address field No...

Page 265: ... party parts and supplies is not covered by the warranty All life indicators are designed to function with Lexmark parts and supplies and may deliver unpredictable results if third party parts and supplies are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Warning Potential Damage Supplies and parts without Return Program agreemen...

Page 266: ...519 Magenta 24B7520 Yellow 24B7521 Black 24B7522 Ordering a photoconductor unit Item Worldwide Photoconductor unit 85D0P00 Photoconductor unit 3 Pack 85D0Q00 Ordering the waste toner bottle Item Part number Waste toner bottle 85D0W00 Replacing parts and supplies Replacing a toner cartridge 1 Open the front door Maintain the printer 266 ...

Page 267: ...2 Remove the used toner cartridge 3 Unpack the new toner cartridge 4 Shake the toner cartridge to redistribute the toner 5 Insert the new toner cartridge Maintain the printer 267 ...

Page 268: ...6 Unlock the waste toner bottle 7 Remove the waste toner bottle Note To avoid spilling the toner place the bottle in an upright position Maintain the printer 268 ...

Page 269: ...8 Remove the printhead wiper and then clean the printhead lenses 9 Insert the printhead wiper back into place Maintain the printer 269 ...

Page 270: ...10 Insert the waste toner bottle until it clicks into place Maintain the printer 270 ...

Page 271: ...11 Lock the waste toner bottle 12 Close the door Replacing the waste toner bottle 1 Open the front door Maintain the printer 271 ...

Page 272: ...2 Unlock the waste toner bottle 3 Remove the used waste toner bottle Note To avoid spilling the toner place the bottle in an upright position Maintain the printer 272 ...

Page 273: ...4 Remove the printhead wiper and then clean the printhead lenses 5 Insert the printhead wiper back into place 6 Unpack the new waste toner bottle Maintain the printer 273 ...

Page 274: ...7 Insert the new waste toner bottle until it clicks into place Maintain the printer 274 ...

Page 275: ...8 Lock the waste toner bottle 9 Close the door Replacing a photoconductor unit 1 Open the front door Maintain the printer 275 ...

Page 276: ...2 Unlock the waste toner bottle 3 Remove the waste toner bottle Note To avoid spilling the toner place the bottle in an upright position Maintain the printer 276 ...

Page 277: ...4 Unlock the used photoconductor unit Warning Potential Damage To avoid toner contamination do not touch the end of the photoconductor unit Maintain the printer 277 ...

Page 278: ...Maintain the printer 278 ...

Page 279: ...tial Damage Do not expose the photoconductor unit to direct light for more than one minute Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the quality of future print jobs Maintain the printer 279 ...

Page 280: ...7 Insert the new photoconductor unit and then lock the lower part 8 Remove the packing material and then lock the upper part Maintain the printer 280 ...

Page 281: ...9 Remove the printhead wiper and then clean the printhead lenses 10 Insert the wiper back into place Maintain the printer 281 ...

Page 282: ...11 Insert the waste toner bottle until it clicks into place Maintain the printer 282 ...

Page 283: ...12 Lock the waste toner bottle 13 Close the door Maintain the printer 283 ...

Page 284: ...Replacing the 520 sheet tray insert 1 Remove the used tray insert 2 Unpack the new tray insert and then remove all the packing material Maintain the printer 284 ...

Page 285: ...3 Insert the new tray insert Maintain the printer 285 ...

Page 286: ...er 1 Turn off the printer 2 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintain the printer 286 ...

Page 287: ...3 Unlock the used fuser Maintain the printer 287 ...

Page 288: ...4 Remove the used fuser 5 Unpack the new fuser 6 Insert the new fuser Maintain the printer 288 ...

Page 289: ...7 Lock the new fuser 8 Close the door 9 Turn on the printer Maintain the printer 289 ...

Page 290: ... roller 1 Turn off the printer 2 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintain the printer 290 ...

Page 291: ...3 Remove the used transfer roller 4 Unpack the new transfer roller Maintain the printer 291 ...

Page 292: ...5 Insert the new transfer roller until it clicks into place 6 Close door A and then close the front door 7 Turn on the printer Maintain the printer 292 ...

Page 293: ...Replacing the transfer module 1 Turn off the printer Maintain the printer 293 ...

Page 294: ...2 Unlock the waste toner bottle 3 Remove the waste toner bottle Note To avoid spilling the toner place the bottle in an upright position Maintain the printer 294 ...

Page 295: ...4 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintain the printer 295 ...

Page 296: ...5 Unlock and then pull out the used transfer module Maintain the printer 296 ...

Page 297: ...Remove the used transfer module 7 Unpack the new transfer module Warning Potential Damage Do not touch the transfer belt Doing so may affect the print quality of future print jobs Maintain the printer 297 ...

Page 298: ...8 Insert the new transfer module until it clicks into place 9 Lock the new transfer module and then close door A Maintain the printer 298 ...

Page 299: ...10 Insert the waste toner bottle until it clicks into place Maintain the printer 299 ...

Page 300: ...11 Lock the waste toner bottle 12 Turn on the printer Maintain the printer 300 ...

Page 301: ...Replacing the tray roller kit 1 Turn off the printer Maintain the printer 301 ...

Page 302: ...emove the used tray roller kit Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Maintain the printer 302 ...

Page 303: ...4 Unpack the new tray roller kit Maintain the printer 303 ...

Page 304: ...5 Insert the new tray roller kit until it clicks into place 6 Insert the tray 7 Turn on the printer Maintain the printer 304 ...

Page 305: ...Replacing the ADF roller kit 1 Turn off the printer 2 Open the ADF top cover Maintain the printer 305 ...

Page 306: ...s 3 Remove the separator roller cover Maintain the printer 306 ...

Page 307: ...4 Remove the used separator roller 5 Unpack the new separator roller 6 Insert the new separator roller Maintain the printer 307 ...

Page 308: ...7 Insert the separator roller cover until it clicks into place 8 Remove the used separator roller assembly 9 Unpack the new separator roller assembly Maintain the printer 308 ...

Page 309: ...10 Insert the new separator roller assembly until it clicks into place 11 Close the ADF top cover 12 Turn on the printer Maintain the printer 309 ...

Page 310: ...Replacing the printhead wiper 1 Open the front door 2 Remove the used printhead wiper 3 Unpack the new printhead wiper Maintain the printer 310 ...

Page 311: ...4 Insert the new printhead wiper 5 Close the door Maintain the printer 311 ...

Page 312: ...Replacing the 2000 sheet tray roller kit 1 Turn off the printer Maintain the printer 312 ...

Page 313: ...2 Slide the tray to the left 3 Open door J and then open the roller kit cover Maintain the printer 313 ...

Page 314: ...4 Locate and remove the used roller kit 5 Unpack the new roller kit Maintain the printer 314 ...

Page 315: ...6 Insert the new roller kit 7 Close the roller kit cover and then close door J 8 Slide the tray back into place 9 Turn on the printer Maintain the printer 315 ...

Page 316: ...Replacing the ADF separator roller cover 1 Open the ADF top cover 2 Remove the used separator roller cover 3 Unpack the new separator roller cover Maintain the printer 316 ...

Page 317: ... Insert the new separator roller cover until it clicks into place 5 Close the ADF top cover Replacing the lower rear connector cover 1 Remove the used lower rear connector cover Maintain the printer 317 ...

Page 318: ...2 Unpack the new lower rear connector cover 3 Insert the new lower rear connector cover until it clicks into place Maintain the printer 318 ...

Page 319: ...Replacing the ADF bin paper stopper 1 Remove the used ADF bin paper stopper 2 Unpack the new ADF bin paper stopper Maintain the printer 319 ...

Page 320: ...w ADF bin paper stopper Resetting the maintenance counter 1 From the home screen touch Settings Device Maintenance Configuration Menu Supply Usage And Counters 2 Touch Reset Maintenance Counter Maintain the printer 320 ...

Page 321: ... However the manufacturer s warranty does not cover any damage caused by non genuine supplies or parts Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer After resetting the supply or part counter your printer may display an error indicating the presence of the reset item Replacing the staple cartridge Replacing the staple cartridge in the stap...

Page 322: ...3 Remove the empty staple cartridge 4 Unpack the new staple cartridge 5 Insert the new staple cartridge into the holder until it clicks into place Maintain the printer 322 ...

Page 323: ...6 Insert the staple cartridge holder until it clicks into place 7 Close the door Replacing the staple cartridge in the staple hole punch finisher 1 Open the finisher door Maintain the printer 323 ...

Page 324: ...2 Remove the staple cartridge holder 3 Remove the empty staple cartridge 4 Unpack the new staple cartridge Maintain the printer 324 ...

Page 325: ...5 Insert the new staple cartridge until it clicks into place 6 Insert the staple cartridge holder 7 Close the door Maintain the printer 325 ...

Page 326: ...he electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Cleaning the touch screen CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power co...

Page 327: ...Cleaning the scanner 1 Open the scanner cover 2 Using a damp soft lint free cloth wipe the following areas ADF glass pad Scanner glass pad Maintain the printer 327 ...

Page 328: ... ADF glass Scanner glass 3 Close the scanner cover Maintain the printer 328 ...

Page 329: ...Cleaning the tray roller kit 1 Turn off the printer Maintain the printer 329 ...

Page 330: ...3 Remove the tray roller kit Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Maintain the printer 330 ...

Page 331: ...4 Apply water to a soft lint free cloth and then wipe the feed rollers Maintain the printer 331 ...

Page 332: ...5 Insert the roller kit until it clicks into place 6 Insert the tray 7 Turn on the printer Maintain the printer 332 ...

Page 333: ...Cleaning the ADF roller kit 1 Turn off the printer Maintain the printer 333 ...

Page 334: ...2 Open the ADF top cover 3 Remove the separator roller cover Maintain the printer 334 ...

Page 335: ...4 Remove the separator roller 5 Apply water to a soft lint free cloth and then wipe the roller kit 6 Insert the separator roller Maintain the printer 335 ...

Page 336: ...7 Insert the separator roller cover until it clicks into place 8 Remove the separator roller assembly 9 Apply water to a soft lint free cloth and then wipe the roller kit Maintain the printer 336 ...

Page 337: ...10 Insert the separator roller assembly until it clicks into place 11 Close the ADF top cover 12 Turn on the printer Maintain the printer 337 ...

Page 338: ...Cleaning the 2000 sheet tray roller kit 1 Turn off the printer Maintain the printer 338 ...

Page 339: ...2 Slide the tray to the left 3 Open door J and then open the roller kit cover Maintain the printer 339 ...

Page 340: ...4 Locate and then remove the tray roller kit 5 Apply water to a soft lint free cloth and then wipe the roller kit Maintain the printer 340 ...

Page 341: ...6 Insert the roller kit 7 Close the roller kit cover and then close door J 8 Slide the tray back into place 9 Turn on the printer Maintain the printer 341 ...

Page 342: ...Emptying the hole punch box 1 Lift paper transport cover F 2 Remove and then empty the hole punch box Maintain the printer 342 ...

Page 343: ...From the home screen touch Settings Device Power Management Timeouts Hibernate Timeout 2 Select the amount of time that the printer stays idle before it enters Hibernate mode Notes For Hibernate Timeout to work set Hibernate Timeout on Connection to Hibernate The Embedded Web Server is disabled when the printer is in Hibernate mode Adjusting the brightness of the display 1 From the home screen tou...

Page 344: ...rate floor standing optional trays or output options attached to it then disconnect them before moving the printer If the printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in flooring If the printer does not have a caster base but is configured with optional trays or output options then remove the output options and lift the print...

Page 345: ...r white pages on page 346 Dark print on page 347 Ghost images on page 349 Gray or colored background on page 350 Incorrect margins on page 351 Light print on page 351 Missing colors on page 353 Mottled print and dots on page 354 Paper curl on page 355 Print crooked or skewed on page 356 Solid color or black images on page 357 Text or images cut off on page 358 Troubleshoot a problem 345 ...

Page 346: ...61 Horizontal white lines on page 362 Vertical white lines on page 364 Repeating defects on page 365 Printing problems Print quality is poor Blank or white pages Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Troubleshoot a problem 346 ...

Page 347: ...tential Damage Do not touch the photoconductor drums Doing so may affect the quality of future print jobs b Insert the photoconductor units c Print the document Is the printer printing blank or white pages Contact customer support The problem is solved Dark print Note Before solving the problem print the quality sample pages to determine the missing color From the home screen touch Settings Troubl...

Page 348: ...change the settings on the printer control panel From the home screen touch Settings Paper Tray Configuration Paper Size Type b Print the document Is the print too dark Go to step 4 Go to step 6 Step 4 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper Go to step 5 Go to step 6 Step 5 a Replace textured or rough paper with plain paper b Print the do...

Page 349: ... type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded in the tray You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Configuration Paper Size Type b Print the document Do ghost images appear on prints Go to step 3 The problem is solved Step 3 a Perform Color Adjust From the home screen t...

Page 350: ...2 The problem is solved Step 2 a Perform Color Adjust From the home screen touch Settings Print Quality Advanced Imaging Color Adjust b Print the document Does gray or colored background appear on prints Go to step 3 The problem is solved Step 3 a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to light may cause pri...

Page 351: ...nces or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Configuration Paper Size Type Note b Print the document Are the margins correct The problem is solved Contact customer support Light print Note Before solving the problem print the Print Quality Test Pages From the...

Page 352: ...h Settings Print Quality Color Saver b Print the document Is the print light Go to step 4 The problem is solved Step 4 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Configurat...

Page 353: ...p 9 The problem is solved Step 9 a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drums Doing so may affect the quality of future print jobs b Insert the photoconductor units c Print the document Is the print too light...

Page 354: ...e colors missing on print Contact customer support The problem is solved Mottled print and dots Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 Check the printer for leaked toner contamination Is the printer free of leaked toner Go to step 2 Contact customer support Step 2 a From th...

Page 355: ...h package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the print mottled Go to step 5 The problem is solved Step 5 a Remove the photoconductor units Warning Potential Damage Do not expose thephotoconductor units to direct light Extended exposure to light may cause print quality problems Warning Potential ...

Page 356: ...b Print the document Is the paper curled Go to step 3 The problem is solved Step 3 Print on the other side of the paper a Remove paper flip it over and then reload paper b Print the document Is the paper curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it...

Page 357: ... skewed Contact customer support The problem is solved Solid color or black images Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to light may cause print qu...

Page 358: ...es the paper loaded in the tray You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Configuration Paper Size Type b Print the document Is the text or image clipped Go to step 3 The problem is solved Step 3 a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to ligh...

Page 359: ... change the setting on the printer control panel From the home screen touch Settings Paper Tray Configuration Paper Size Type 2 Print the document Does the toner rub off Contact customer support The problem is solved Uneven print density Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Repla...

Page 360: ... change the setting on the printer control panel From the home screen touch Settings Paper Tray Configuration Paper Size Type b Print the document Do horizontal dark lines appear on prints Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Print the document Do horizontal...

Page 361: ...oblem is solved Vertical dark lines Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog box Notes Make sure that the setting matches the paper loaded in the tray You can also change...

Page 362: ...otential Damage Do not expose the photoconductor units to direct light Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drums Doing so may affect the quality of future print jobs b Insert the photoconductor units c Print the document Do vertical dark lines appear on prints Contact customer support The problem is solved Horizontal ...

Page 363: ...ument Do horizontal white lines appear on prints Go to step 3 The problem is solved Step 3 a Remove the printhead wiper and then clean the printhead lenses b Print the document Do horizontal dark lines appear on prints Go to step 4 The problem is solved Step 4 a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to ligh...

Page 364: ...inter control panel From the home screen touch Settings Paper Tray Configuration Paper Size Type b Print the document Do vertical white lines appear on prints Go to step 2 The problem is solved Step 2 Check if you are using the recommended paper type a Load the specified paper source with the recommended paper type b Print the document Do vertical white lines appear on prints Go to step 3 The proble...

Page 365: ...ating defects Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Using the Maintenance Defect Ruler page measure the distance between the repeating defects on the affected color page b Replace the supply item that matches the measurement on the affected color page Photoconductor unit...

Page 366: ... Print Quality Test Pages Do the defects appear Take note of the distance and then contact customer support or your service representative The problem is solved Print jobs do not print Action Yes No Step 1 a From the document you are trying to print open the Print dialog and then check if you have selected the correct printer b Print the document Is the document printed The problem is solved Go to...

Page 367: ...rint driver b Print the document Is the document printed The problem is solved Contact customer support Confidential and other held documents do not print Action Yes No Step 1 a From the control panel check if the documents appear in the Held Jobs list Note If the documents are not listed then print the documents using the Print and Hold options b Print the documents Are the documents printed The p...

Page 368: ...job individually Are the documents printed The problem is solved Go to step 4 Step 4 a Delete some held jobs to free up printer memory b Print the documents Are the documents printed The problem is solved Go to step 5 Step 5 a Add printer memory b Print the documents Are the documents printed The problem is solved Contact customer support Job prints from the wrong tray or on the wrong paper Action...

Page 369: ... tray The problem is solved Contact customer support Slow printing Action Yes No Step 1 Make sure that the printer cable is securely connected to the printer and to the computer print server option or other network device Is the printer printing slow Go to step 2 The problem is solved Step 2 a Make sure that the printer is not in Quiet Mode From the home screen touch Settings Device Maintenance Co...

Page 370: ...ings for texture and weight match the paper being loaded From the home screen touch Settings Paper Media Configuration Media Types Note Rough paper texture and heavy paper weight may print more slowly b Print the document Is the printer printing slow Go to step 6 The problem is solved Step 6 Remove held jobs Is the printer printing slow Go to step 7 The problem is solved Step 7 a Make sure that the...

Page 371: ...Step 4 Check if the printer is in Sleep or Hibernate mode Is the printer in Sleep or Hibernate mode Press the power button to wake the printer Go to step 5 Step 5 Check if the cables connecting the printer and the computer are inserted to the correct ports Are the cables inserted to the correct ports Go to step 6 Insert the cables to the correct ports Step 6 Turn off the printer install the hardwa...

Page 372: ...rted into the correct port Go to step 5 Go to step 4 Step 4 Insert the flash drive into the correct port Does the printer recognize the flash drive The problem is solved Go to step 5 Step 5 Check if the flash drive is supported For more information see Supported flash drives and file types on page 159 Is the flash drive supported Go to step 7 Go to step 6 Step 6 Insert a supported flash drive Does the pr...

Page 373: ...nter is printing Do not load too much paper Make sure that the stack height is below the maximum paper fill indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Troubleshoot a problem 373 ...

Page 374: ...pes in the same tray Make sure that the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer flushes blank pages or pages with partial prints after a jammed page has been cleared Check your printed output for blank pages When Jam Recovery is set to...

Page 375: ...tipurpose feeder 2 Door A 3 Automatic document feeder 4 Standard bin 5 Horizontal transport unit 6 Staple hole punch finisher 7 Standard tray 8 2000 sheet tray 9 Staple finisher 10 Optional trays Troubleshoot a problem 375 ...

Page 376: ... the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Pull out the standard tray 4 Remove the jammed paper Troubleshoot a problem 376 ...

Page 377: ... fragments are removed 5 Insert the tray and then close door A Paper jam in the optional trays 1 Open door B 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the door Troubleshoot a problem 377 ...

Page 378: ...4 Pull out the optional 520 sheet tray or 2000 sheet tandem tray 5 Remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 378 ...

Page 379: ...Troubleshoot a problem 379 ...

Page 380: ...ys pull out handle C and then open the inner cover 7 Remove the jammed paper Note Make sure that all paper fragments are removed 8 Close the cover and then insert handle C 9 Insert the tray Troubleshoot a problem 380 ...

Page 381: ...ammed paper Note Make sure that all paper fragments are removed Paper jam in the 2000 sheet tray 1 Slide the tray to the left 2 Open door J and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 381 ...

Page 382: ... paper Note Make sure that all paper fragments are removed 5 Push the tray insert back into place Paper jam in door A 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Troubleshoot a problem 382 ...

Page 383: ...2 Remove the jammed paper from any of the following areas Note Make sure that all paper fragments are removed Fuser area Duplex unit Troubleshoot a problem 383 ...

Page 384: ...ION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open door C and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 384 ...

Page 385: ...3 Close door C and then close door A 4 Removed jammed paper from the standard bin Note Make sure that all paper fragments are removed Troubleshoot a problem 385 ...

Page 386: ...ove the jammed paper Note Make sure that all paper fragments are removed 4 Close the ADF cover Paper jam in the staple finisher 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Troubleshoot a problem 386 ...

Page 387: ...med paper Note Make sure that all paper fragments are removed 3 Close door A1 and then close door A 4 Open the finisher top cover and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 387 ...

Page 388: ...5 Close the cover 6 Open the finisher front cover turn the knob and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 388 ...

Page 389: ... A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 9 Open door C and then remove the jammed paper Troubleshoot a problem 389 ...

Page 390: ... hole punch finisher 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open door A1 and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 390 ...

Page 391: ...3 Close door A1 and then close door A 4 Lift the paper transport cover F and then remove the jammed paper Note Make sure that all paper fragments are removed 5 Close the cover Troubleshoot a problem 391 ...

Page 392: ...6 Pull the lever on the staple hole punch finisher and then lift the cover 7 Remove the jammed paper Note Make sure that all paper fragments are removed 8 Close the cover Troubleshoot a problem 392 ...

Page 393: ...stalled a supported browser Internet Explorer version 11 or later Microsoft Edge Safari version 6 or later Google ChromeTM version 32 or later Mozilla Firefox version 24 or later b Access the EWS Can you open the EWS The problem is solved Go to step 4 Step 4 a Check if the network connection is working Note If the connection is not working then contact your administrator b Access the EWS Can you o...

Page 394: ...rrect Wi Fi network Go to step 4 Go to step 3 Step 3 Connect to the correct Wi Fi network For more information see Connecting the printer to a Wi Fi network on page 148 Can the printer connect to the Wi Fi network The problem is solved Go to step 4 Step 4 Check the wireless security mode From the home screen touch Settings Network Ports Wireless Wireless Security Mode Is the correct wireless secur...

Page 395: ...rical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Does the printer detect the internal option The problem is solved Go to step 4 Step 4 a Check if the internal option is available in the print driver No...

Page 396: ...Non Lexmark supply The printer has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may d...

Page 397: ... supply usage counters then return the supply item to the place of purchase Paper feed problems Envelope seals when printing Action Yes No Step 1 a Use an envelope that has been stored in a dry environment Note Printing on envelopes with high moisture content can seal the flaps b Send the print job Does the envelope seal when printing Go to step 2 The problem is solved Step 2 a Make sure that paper...

Page 398: ... paper size and paper type b Check if the paper guides are positioned correctly c Print the document Do the trays link correctly The problem is solved Go to step 2 Step 2 a From the home screen touch Settings Paper Tray Configuration Paper Size Type b Set the paper size and paper type to match the paper loaded in the linked trays c Print the document Do the trays link correctly The problem is solve...

Page 399: ...pe b Set the correct paper size and type c Print the document Do paper jams occur frequently Go to step 3 The problem is solved Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Do paper jams occur frequently Contact customer support The problem is solved Jammed pages are ...

Page 400: ...t the e mail SMTP settings are configured correctly For more information see Configuring the e mail SMTP settings on page 47 Can you send an e mail The problem is solved Go to step 2 Step 2 Make sure that you are using the correct password Depending on your e mail service provider use your account password app password or authentication password For more information see Configuring the e mail SMTP se...

Page 401: ... faxes using analog fax Action Yes No Step 1 Resolve any error messages that appear on the display Can you send or receive a fax The problem is solved Go to step 2 Step 2 Make sure that the cable connections for the following equipment are secure Telephone Handset Answering machine Can you send or receive a fax The problem is solved Go to step 3 Step 3 Check for a dial tone Call the fax number to ...

Page 402: ...ect to a DSL filter or router that supports analog use For more information contact your DSL provider If you are using a private branch exchange PBX telephone service then make sure that you are connecting to an analog connection on the PBX If none exists then consider installing an analog telephone line for the fax machine Can you send or receive a fax The problem is solved Go to step 6 Step 6 Tem...

Page 403: ...er source is not empty Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring count delay settings From the home screen touch Settings Fax Fax Setup Fax Receive Settings Rings to Answer Can you receive faxes The problem is solved Go to step 3 Step 3 If the printer is printing blank pages then see Blank or white pages on page 346 Can you receive faxes The problem is solved C...

Page 404: ...nected to the Internet Can you send or receive faxes using etherFAX The problem is solved Go to step 2 Step 2 Make sure that etherFAX is set up correctly a From the home screen touch Settings Fax Fax Setup General Fax Settings b Make sure that you have the correct fax number c Make sure that Fax Transport is set to etherFAX Notes This menu shows up only when more than one fax transport is availabl...

Page 405: ...min Controls b In the Max Speed menu select a lower transmission speed Is the fax print quality satisfactory The problem is solved Contact customer support Missing information on the fax cover page Action No Yes a Turn off the printer wait for about 10 seconds and then turn on the printer b Send or retrieve the fax Is there missing information on the fax cover page The problem is solved Contact cu...

Page 406: ...s the copy job successful Go to step 3 Go to step 2 Step 2 a Turn off the printer wait for about 10 seconds and then turn it back on b Scan the document Can you scan the document to a computer The problem is solved Go to step 3 Step 3 Check the printer connectivity a Print the Network Setup Page From the home screen touch Settings Reports Network Network Setup Page b Check the network status Is th...

Page 407: ... a network folder on page 174 Can you scan a document and save it to a network folder The problem is solved Go to step 2 Step 2 Make sure that the network folder path and format are correct For example server_hostname foldername path where server_hostname is a fully qualified domain FQDN or IP address Is the network folder path and format correct Go to step 3 Go to step 4 Step 3 Make sure that you ...

Page 408: ...ure that you use forward slashes when typing the share path d From the Authentication menu select your authentication method Note If Authentication is set to Use assigned username and password then in the User Name and Password fields type your credentials e Click Save Can you scan a document and save it to a network folder The problem is solved Go to step 5 Step 5 Make sure that the printer and th...

Page 409: ...ass For more information see Cleaning the scanner on page 327 b Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass c Copy the document or photo Is the copy quality satisfactory The problem is solved Go to step 2 Step 2 a Check the quality of the original document or photo b Adjust the scan quality settings c Copy the document or photo Is the copy ...

Page 410: ...e ADF Note The plain paper helps clean or remove dust and other coating from the ADF feed rollers b From the home screen touch c Load an original document into the ADF d Scan the document Do jagged images or texts appear on the output Contact customer support The problem is solved Scan job was not successful Action Yes No Step 1 Check the cable connections a Make sure that the Ethernet or USB cabl...

Page 411: ... check box is selected in the destination configuration settings b Resend the scan job Is the scan job successful The problem is solved Contact customer support Scanner does not close Action Yes No Remove obstructions that keep the scanner cover open Did the scanner cover close correctly The problem is solved Contact customer support Scanning takes too long or freezes the computer Action Yes No Clo...

Page 412: ... document Is the scanner responding The problem is solved Contact customer support Adjusting scanner registration 1 From the home screen touch Settings Device Maintenance Configuration Menu Scanner Configuration Scanner Manual Registration 2 In the Print Quick Test menu touch Start 3 Place the Print Quick Test page on the scanner glass and then touch Flatbed Registration 4 In the Copy Quick Test men...

Page 413: ...rrection Content 3 Choose the appropriate color conversion setting Object type Color conversion tables RGB Image RGB Text RGB Graphics Vivid Produces brighter more saturated colors and may be applied to all incoming color formats sRGB Display Produces an output that approximates the colors shown on a computer monitor Black toner usage is optimized for printing photographs Display True Black Produc...

Page 414: ...re specific to the type of object being printed text graphics or images It is also specific to how the color of the object is specified in the software program RGB or CMYK combinations To apply a different color conversion table manually see Modifying the colors in printed output on page 413 If the software program does not specify colors with RGB or CMYK combinations then manual color correction is ...

Page 415: ...blem is solved Step 2 Perform Color Balance a From the home screen touch Settings Print Quality Advanced Imaging Color Balance b Adjust the settings c Print the document Does the print appear tinted Contact customer support The problem is solved Contacting customer support Before contacting customer support make sure to have the following information Printer problem Error message Printer model typ...

Page 416: ... These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark also offers recycling of packaging components in some countries or regions For more information go to www lexmark com recycle and then choose your country or region Information on available packaging recycling programs is included with the information on product recycling Lexmark cartons ar...

Page 417: ...ds to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with ot...

Page 418: ...k of Mopria Alliance Inc in the United States and other countries Unauthorized use is strictly prohibited PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL c...

Page 419: ...ominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in the Rule Lithium ion rechargeable battery This product may contain a coin cell lithium ion rechargeable battery which should only be removed by a trained technician Crossed out wheelie bin means the product should not be discarded as unsorted...

Page 420: ...turn the cartridges are also recycled To return Lexmark cartridges for reuse or recycling do the following 1 Go to www lexmark com recycle 2 Select the product that you want to recycle Static sensitivity notice This symbol identifies static sensitive parts Do not touch the areas near these symbols without first touching a metal surface in an area away from the symbol To prevent damage from electrost...

Page 421: ...apply to your product Mode Description Power consumption Watts Printing The product is generating hard copy output from electronic inputs One sided 381 CX930 XC9325 477 CX931 XC9335 Two sided 371 CX930 XC9325 475 CX931 XC9335 Copy The product is generating hard copy output from hard copy original documents 434 CX930 XC9325 540 CX931 XC9335 Scan The product is scanning hard copy documents 103 CX930...

Page 422: ...w power operating mode called Hibernate mode When operating in Hibernate Mode all other systems and devices are powered down safely The Hibernate mode can be entered in any of the following methods Using the Hibernate Timeout Using the Schedule Power modes Factory default Hibernate Timeout for this product in all countries or regions 3 days The amount of time the printer waits after a job is print...

Page 423: ... all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point for example...

Page 424: ...xceed five The REN is located on the product label This equipment uses CA11A telephone jacks Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d Innovation Sciences et Développement économique Canada Le numéro REN ringer equivalence number numéro d équivalence de sonnerie indique le nombre maximum d appareils pouvant être connectés à...

Page 425: ...more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds betwe...

Page 426: ...th the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized ...

Page 427: ...e of certain hazardous substances in electrical and electronic equipment The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The EEA EU authorized representative is Lexmark International Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY The EEA EU Importer is Lexmark International Technology S à r l 20 ...

Page 428: ...ernational Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited...

Page 429: ...y service and or replacement Lexmark may update the firmware in your printer to the latest version Firmware updates may modify printer settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Before you present this product for warranty service r...

Page 430: ...atsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is tr...

Page 431: ...per jams 373 B basic printer configuration 11 black images 357 blank pages 346 blocking junk faxes 170 bookmarks creating 35 creating folders for 36 C caller ID is not shown 401 canceling a print job 162 cannot connect printer to Wi Fi 394 cannot open Embedded Web Server 393 cannot receive faxes using analog fax 403 cannot scan to a computer 406 cannot scan to a network folder 407 cannot send e mai...

Page 432: ...destination 169 FTP address 174 creating shortcuts 33 crooked print 356 Customer Support using 35 customer support contacting 415 customizing the display 34 D dark print 347 date and time fax settings 47 daylight saving time configuring 47 deactivating the Wi Fi network 151 deactivating Voice Guidance 37 default headphone volume adjusting 39 default speaker volume adjusting 39 defective intelligent...

Page 433: ...ing shortcut 174 FTP server scanning to using the control panel 173 fully configured printer 11 fuser replacing 286 G genuine Lexmark parts and supplies 265 genuine parts and supplies 265 ghost images 349 gray background on print 350 H hard disk erasing 154 hard disk storage drive 154 hardware option 520 sheet tray with cabinet 84 hardware options 2000 sheet tray 108 2520 sheet tray 100 3 x 520 she...

Page 434: ...lt Login Methods 255 Device 261 Disk Encryption 260 Eco Mode 178 Erase Temporary Data Files 260 Ethernet 245 E mail Defaults 225 E mail Setup 224 Fax 262 Fax Mode 208 Fax Server Setup 220 Fax Setup 208 Finishing 194 Flash Drive Print 237 Flash Drive Scan 234 FTP Defaults 230 Home Screen Customization 191 HTTP FTP Settings 251 Image 201 IPSec 248 Job Accounting 197 Layout 192 Local Accounts 255 Log...

Page 435: ...39 photoconductor unit ordering 266 replacing 275 photos copying 163 placing separator sheets 161 placing separator sheets between copies copying 164 poor fax print quality 405 power cord socket 30 power save modes configuring 343 preprinted forms selecting 16 print appears tinted 415 print driver hardware options adding 76 installing 73 print job canceling 162 print jobs not printed 366 print qual...

Page 436: ...t defects 365 replacing a photoconductor unit 275 replacing parts 2000 sheet tray roller kit 312 520 sheet tray insert 284 ADF bin paper stopper 319 ADF roller kit 305 ADF separator roller cover 316 fuser 286 lower rear connector cover 317 printhead wiper 310 transfer roller 290 tray roller kit 301 replacing supplies staple cartridge 321 323 toner cartridge 266 transfer module 293 waste toner bott...

Page 437: ... supply usage counters resetting 321 396 supported applications 33 supported fax 39 supported file types 159 supported flash drives 159 supported paper sizes 16 supported paper types 25 supported paper weights 28 T temperature around the printer 421 text cut off on print 358 toner cartridge ordering 265 replacing 266 toner darkness adjusting 162 toner easily rubs off 359 touch screen cleaning 326 tr...

Page 438: ...t respond 412 vertical dark streaks on output when scanning from the ADF 409 troubleshooting supplies missing or unresponsive toner cartridge 396 two sided copying 164 U unable to read flash drive troubleshooting print 372 uneven print density 359 Universal paper size setting 55 unlinking trays 73 updating firmware 75 USB cable 30 USB port 30 enabling 372 using Customer Support 35 using Display Cust...

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