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Lexmark X84 User Manual Download Page 74

Troubleshooting

Copying

Printing

Scanning

Troubleshooting

Notices

76

Basics

Index

www.lexmark.com

Lexmark X84-X85

Print is too dark or smudged

Make sure:

•

You let the ink dry before handling the paper.

•

You select the correct paper type and size in Printer Properties, Printing Preferences, 
or in the Scan & Copy Control Program.

•

The paper is straight and unwrinkled.

•

You select the appropriate Quality for the paper type. If you are printing on regular 
paper, select the Quick setting from the Document/Quality tab of Printer Properties, 
Printing Preferences, or from the Scan & Copy Control Program. For help, see 
page 39.

•

The nozzles are clean. For help, see page 78.

Printed pages have alternating bands of light and dark print 
(intermittent printing)

•

Make sure Enable Buffer Mode is selected on the Options tab of the Control Program. 
For help, see page 12.

•

Select Photo or Max Photo Quality on the Document/Quality tab of Printer Properties 
or Printing Preferences. For help, see page 39.

Summary of Contents for X84

Page 1: ...stribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by call...

Page 2: ...te through this guide section by section Click the left or right arrow in the lower right corner of the page to navigate through this guide page by page Click the house icon in the lower right corner...

Page 3: ...f your Lexmark X84 X85 Scan Print Copy You can scan print and copy documents using the printer operator panel and the printer software Using the operator panel Using the menus Using the Scan Copy Cont...

Page 4: ...Basics Copying Printing Scanning Troubleshooting Notices 6 Basics Index www lexmark com Lexmark X84 X85 Using the operator panel 1 2 8 9 10 12 13 14 5 7 6 4 11 3...

Page 5: ...gh menu categories 4 Menu Change settings using the menus For menu options see page 8 5 Quality Choose photo quick or normal copy setting 6 Scan To Select a scan destination such as Application File E...

Page 6: ...see the menu item you want 4 Press Select 13 Scan Press Scan after selecting a Scan To destination 14 Power Turn the printer on and off Mono Collate Prints multiple copies of a multipage document so...

Page 7: ...e Polish Copy Source Type Photo Text Line Drawing Mixed Copy Source Size A4 Letter 3 x 5 4 x 6 Color Intensity Less More Set Defaults Makes the current settings the default Factory Defaults Returns th...

Page 8: ...eypad Set the number of copies to print from 1 to 99 Reduce Enlarge Scroll and select the size of your output Fit to page Scroll and select the size of your output Auto Crop Crop the image during scan...

Page 9: ...the image or document and attach it to a new e mail message Send to Application Scan the image or document into the selected image editor or word processor application Scan to File Scan the image or d...

Page 10: ...ram Windows 98 Me Application Choose and configure any application on your computer for the Send to Application button OCR Select the language you want the Optical Character Recognition OCR to use Des...

Page 11: ...XP Cartridges View your ink levels Install or replace cartridges Clean the nozzles Print a test page Align cartridges for best quality View cartridge part numbers and order supplies directly from the...

Page 12: ...X84 X85 Cartridges View your ink levels Align cartridges for best quality Clean the nozzles Print a test page View cartridge part numbers and order supplies directly from the Lexmark Web site Options...

Page 13: ...ess until Language or Copy Source Size appears on the display and then press Select 3 Press until the desired setting appears on the display and then press Select 4 Press Menu 5 Press until Set Defaul...

Page 14: ...ng Troubleshooting Notices 16 Basics Index www lexmark com Lexmark X84 X85 Loading the paper 1 Place the paper against the right side of the paper support with the print side facing you Note Do not fo...

Page 15: ...Copying Printing Scanning Troubleshooting Notices 17 Basics Index www lexmark com Lexmark X84 X85 2 Squeeze the release tab and slide the paper guide to the right until it rests against the edge of th...

Page 16: ...es The print side is facing you The envelopes are loaded vertically against the right side of the paper support The stamp location is in the upper left corner The paper guide rests against the edge of...

Page 17: ...s 100 sheets of custom size paper The print side is facing you Your paper size fits within these dimensions Width 76 to 216 mm 3 0 to 8 5 in Length 127 to 432 mm 5 0 to 17 0 in The paper guide rests a...

Page 18: ...X84 X85 Replacing the cartridges The Lexmark X84 X85 uses the following cartridges 1 Make sure the printer is on 2 Open the cartridge door The cartridge carrier moves to the loading position unless t...

Page 19: ...om Lexmark X84 X85 3 Pull the old cartridge toward you and then lift it out Store it in an air tight container or dispose of it 4 Install the new or replacement cartridge a If you are installing a new...

Page 20: ...oting Notices 22 Basics Index www lexmark com Lexmark X84 X85 b Insert the cartridge into the carrier c Push back firmly on the cartridge until it snaps securely into place Warning Do not touch the go...

Page 21: ...buttons on the operator panel to choose the pattern and select the pattern numbers that come closest to forming a straight line For instructions see the next section Aligning the cartridges To improve...

Page 22: ...nt page prints with several patterns A number appears under each pattern The test pattern that prints is similar to the one shown 5 For each alignment group on the test page find the number that comes...

Page 23: ...container The print cartridge does not print correctly if removed from the printer and left exposed for an extended period of time If a print cartridge runs out of ink leave the empty cartridge in th...

Page 24: ...Scanning Troubleshooting Notices 26 Basics Index www lexmark com Lexmark X84 X85 The following section includes information about Copying instructions Customizing copy settings Using special copy fea...

Page 25: ...3 Place the document face down on the scanner bed in the bottom right corner 4 Close the top cover 5 Press Color Copy or Black Copy 1 Make sure the printer and the computer are turned on 2 Open the t...

Page 26: ...ww lexmark com Lexmark X84 X85 Customizing copy settings You can make additional changes to your document before copying 1 Click Start Programs Lexmark X84 X85 Scan Copy Control Program 2 Click File S...

Page 27: ...ogram 2 From the Fit to Page area scroll and select Poster Clone or Autofit 3 Click Paper Type Print Quality and select the Paper tab to choose the collate feature Poster Prints an image on multiple p...

Page 28: ...l copies of one image on the same page Original 4 images 9 images 16 images You can also clone an image without using the computer See page 34 Autofit Enlarges an image to fit a full page Original Fit...

Page 29: ...s on the display 6 Press Select 7 Press until the desired size 4 9 or 16 pages appears on the display 8 Press Select 9 Press Color Copy or Black Copy 1 Make sure the printer and the computer are turne...

Page 30: ...1 On each printed page trim the white edges from two adjacent sides For example trim the white edges from the top and left sides of each page 2 Arrange the pages so that every trimmed edge overlaps an...

Page 31: ...ng the operator panel Using the computer 1 Make sure the printer is on 2 Open the top cover 3 Place the receipt face down on the scanner bed in the bottom right corner 4 Close the top cover 5 Press Bl...

Page 32: ...down on the scanner bed in the bottom right corner 4 Close the top cover 5 Press Menu until Clone appears on the display and then press Select 6 Use until the desired number of images 4 9 or 16 image...

Page 33: ...til the desired size or Custom appears on the display 6 Press Select 7 If you selected Custom press until the desired percentage appears on the display 8 Press Select 9 Press Color Copy or Black Copy...

Page 34: ...e the top cover 5 Press Paper Type until the paper type you have selected appears on the display 6 Press Select 7 Select Photo Quality 8 Press Color Copy 1 Make sure the printer and the computer are t...

Page 35: ...eate transparencies for an important presentation in black and white or in color 1 Print your presentation on plain paper 2 Load the transparencies in the printer 3 Place your document face down on th...

Page 36: ...pying Printing Scanning Troubleshooting Notices 38 Basics Index www lexmark com Lexmark X84 X85 The following section includes information about Printing instructions Customizing print settings Creati...

Page 37: ...rences to customize your print job For help see page 42 Customizing print settings The software includes several applications that let you perform printing tasks Printer Properties or Printing Prefere...

Page 38: ...98 Me has four tabs Job Finishing Paper Document Quality and Advanced Each tab has settings for operating the printer and its software Click this tab To Job Finishing Print Handouts Posters Booklets...

Page 39: ...tton on any tab in the Printer Properties to access the printer driver Help Document Quality Select A color setting A type of paper A print quality setting Web Smoothing to print clearer images from t...

Page 40: ...rinting Preferences for Windows 2000 XP has five tabs General Options Page Setup Color and Features Each tab has settings for operating the printer and its software Click this tab To General Select A...

Page 41: ...om Lexmark X84 X85 Page Setup Select A paper size A media type A print quality A paper orientation The Reverse Order Printing option The number of copies to print The Collate Copies option Color Selec...

Page 42: ...eferences from Windows Opening Printer Properties or Printing Preferences from Windows lets you apply the settings to all documents 1 Select Start Settings Printers 2 From the Printers folder right cl...

Page 43: ...ed General Details and Color Management Each tab has settings for operating the printer and its software Click this tab To Job Finishing Print Handouts Posters Booklets Two sided documents Paper Selec...

Page 44: ...Document Quality Select A color setting A type of paper A print quality setting Web Smoothing to print clearer images from the Internet Allow pages to dry The default settings Advanced Adjust Halftone...

Page 45: ...Click the Help button on any tab in the Printer Properties to access the printer driver Help Details Add or delete printer ports or drivers Select a printer driver Capture printer ports Set timeout s...

Page 46: ...Setup Color and Features Each tab has settings for operating the printer and its software Click this tab To Page Setup Select A paper size A media type A print quality A paper orientation The Reverse...

Page 47: ...www lexmark com Lexmark X84 X85 Note Click the Help button on any tab in the Printer Preferences to access the printer driver Help Features Select The Dry Time Delay option The Two Sided Printing opti...

Page 48: ...change printer settings for specialty paper use the following table When printing on Click this Printer Properties tab To make these selections Envelopes Paper 1 From the Paper Size area scroll to sel...

Page 49: ...o select Custom 2 Enter the dimensions of your custom paper size Photo paper Document Quality From the Paper Type area select Glossy Photo Paper Note When printing photos remove each photo as it exits...

Page 50: ...o sided document a Open Printer Properties For help see page 39 b Click the Paper tab to select the page size and orientation c Click the Job Finishing tab to select Two sided printing d Select a bind...

Page 51: ...g 1 From Printer Properties click the Job Finishing tab 2 Clear the Two sided printing check box 3 Click OK Printing a handout You can conserve paper by printing handouts or multiple page images on a...

Page 52: ...nting For help see page 52 Click Long Edge Binding or Short Edge Binding Click OK 2 Print your handouts a From the application File menu select Print b From the Print dialog box click OK If you format...

Page 53: ...paper size Choices include Statement Letter A4 or A5 c Open Printer Properties For help see page 39 d Click the Job Finishing tab e Select Booklet f Select the number of Sheets Per Bundle Note A bundl...

Page 54: ...ting the software prompts you to reload the paper Note For help reloading and printing two sided documents see page 52 d Click OK Note To return to normal printing see page 53 e Assemble your booklet...

Page 55: ...your choice scanned photo clip art scanned images in an image editor program 4 Select the mirror option 5 Print your image 6 Follow the instructions of the iron on transfer packaging Note You can als...

Page 56: ...ce the font and customize your award or certificate for the specified occasion 4 Use clip art or create your own graphics if desired 5 From the application File menu select Print 6 Select Properties 7...

Page 57: ...processing or image editor program 2 Create or select graphics of your choice 3 From the application File menu select Print 4 Select Properties 5 From the Document Quality tab select the Document Typ...

Page 58: ...objects in an image editor program 3 From the application File menu select Print 4 Click the Printer Properties button 5 Customize the settings 6 Click Print Personalizing objects 1 Select an object...

Page 59: ...your CD cover 2 Add text to personalize the cover 3 From the application File menu select Print 4 Select Properties 5 From the Document Quality tab select the Document Type Paper Type and Print Qualit...

Page 60: ...g Scanning Troubleshooting Notices 62 Basics Index www lexmark com Lexmark X84 X85 The following section includes information about Scanning instructions Customizing scan options Using special scan fe...

Page 61: ...tegory on the display that matches your scan destination Application File E mail or Fax 6 Press Scan A screen appears for you to select the destination of your scan 1 Make sure the printer and the com...

Page 62: ...page 7 For help using the Scan Copy Control Program see page 10 You can make additional changes to your document before scanning 1 Click Start Programs Lexmark X84 X85 Scan Copy Control Program 2 Clic...

Page 63: ...orner 3 Close the top cover 4 Press Scan To until you see E mail on the display 5 Press Scan 6 Enter an e mail address on your screen 7 Click Send Scanning a photo to a file 1 Open the top cover 2 Pla...

Page 64: ...you scan in an image of text which can be modified in word processor applications 1 Open the top cover 2 Place the document face down on the scanner bed in the bottom right corner 3 Close the cover 4...

Page 65: ...ograms Lexmark X84 X85 Scan Copy Control Program 5 Click Send to Application 6 From the application list select the application you want to scan to 7 From the file type list select the file type 8 Cli...

Page 66: ...le type 8 Click Send Creating projects Creating personalized recipe cards 1 Load index cards or custom size paper 2 Select the recipe from a cookbook magazine or other source 3 Place your recipe face...

Page 67: ...plain paper or envelopes 2 Scan your company logo into an image editor program 3 Type in your business name and address 4 From the application File menu select Print 5 Select Properties 6 From the Doc...

Page 68: ...e flower with a sheet of paper 3 Scan the flower or object into an image editor program 4 Personalize your wedding program with text Note To print your wedding program as a booklet see page 55 5 Print...

Page 69: ...electrical outlet The printer is turned on The tape is removed from the bottom of the cartridges The USB cable is securely attached to the computer and printer The paper is loaded correctly The print...

Page 70: ...re your document is not being held or paused To check printer status 1 Click Start Settings Printers 2 Double click the Lexmark X84 X85 printer icon 3 Make sure no check mark appears next to the Pause...

Page 71: ...sfeeds or multiple sheets feed Make sure You use a paper recommended for inkjet printers You do not force the paper into the printer You do not load too much paper in the printer For help see page 16...

Page 72: ...he paper is lodged too far into the printer and cannot be removed 1 Press Power to turn the printer off 2 Pull firmly on the paper to remove it If you cannot reach the paper because it is too far into...

Page 73: ...o Quality from the Document Quality tab of Printer Properties Printing Preferences or the Scan Copy Control Program For help see page 39 Test the cartridge alignment For help see page 23 Clean the noz...

Page 74: ...te Quality for the paper type If you are printing on regular paper select the Quick setting from the Document Quality tab of Printer Properties Printing Preferences or from the Scan Copy Control Progr...

Page 75: ...izes except A4 3 37 mm 0 133 in each for A4 size paper Top margin 1 7 mm 0 067 in Bottom margin 16 51 mm 0 65 in Colors are faded or not printing correctly Check the ink level graphic on the Cartridge...

Page 76: ...leaning the cartridge nozzles To improve quality you may need to clean the nozzles You can use the operator panel or the Control Program to clean the nozzles For help using the Control Program see pag...

Page 77: ...prints a nozzle test pattern similar to the one shown Compare the diagonal lines above the printed bars to the diagonal lines below the printed bars Look for a break in the diagonal lines above the p...

Page 78: ...e test three times wipe the cartridge nozzles For help see the next section Wiping nozzles If quality does not improve after cleaning the nozzles there may be dried ink on the cartridge nozzles or the...

Page 79: ...or about three seconds Gently blot and wipe dry 4 Dampen another section of clean lint free cloth with water and gently wipe the gold contact area Warning Do not wipe the nozzles and contacts with the...

Page 80: ...inter Transparencies or photo papers contain white lines From Printer Properties or Printing Preferences Document Quality Photo or Max Photo Quality For help see page 39 Clean the nozzles For help see...

Page 81: ...ies or Printing Preferences Error messages Printer is not communicating or scanner is not communicating 1 Disconnect and then reconnect the USB cable 2 Disconnect and then reconnect the power supply 3...

Page 82: ...ed 1 Press Power to turn the printer off 2 Pull firmly on the paper to remove it If you cannot reach the paper because it is too far into the printer a Open the cartridge door and pull the paper out b...

Page 83: ...f 2 Wait a few seconds and then turn the printer back on 3 Resend your document to print Note You may not need to resend your document to print Faxing problems If you are having problems sending or re...

Page 84: ...iver you want to use as your default 3 Click Select Note Cable and Digital Subscriber Line DSL modems are not supported Uninstalling and reinstalling the printer software If the printer software is no...

Page 85: ...com Lexmark X84 X85 4 Restart the computer Installing the software Windows users 1 Disconnect the USB cable 2 Insert the Lexmark X84 X85 CD to reinstall the software 3 Follow the instructions on your...

Page 86: ...anning Troubleshooting Notices 88 Basics Index www lexmark com Lexmark X84 X85 The following section contains information about Statement of Limited Warranty Electronic emission notices Safety informa...

Page 87: ...warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark remarketer referred to in this statement as Remarketer Limited warranty...

Page 88: ...to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt The warranty period ends 12 months later To obtain warranty service...

Page 89: ...less directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark at 407 563 4600 or on the World Wide W...

Page 90: ...ETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS...

Page 91: ...HER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim...

Page 92: ...operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency...

Page 93: ...nges or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagneti...

Page 94: ...ada European Community EC Directives Conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization...

Page 95: ...number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Safety information Use only the Lexmark power supply provided with this product or...

Page 96: ...pating in this program introduce products that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As...

Page 97: ...mputer without computer custom size paper loading setting recommendations E electronic emission notices ENERGY STAR envelopes loading problems setting recommendations error messages Ink Low Paper Jam...

Page 98: ...electronic emission ENERGY STAR nozzles cleaning wiping O operator panel ordering supplies P paper loading Paper Jam message Paper Out message part numbers black cartridge color cartridge USB cable p...

Page 99: ...s photo cards photo paper postcards transparencies software reinstalling uninstalling specialty paper custom size paper envelopes greeting cards index cards iron on transfer loading photo cards photo...

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