D
ISCONNECT
FROM
VPN
SESSION
When you are connected to another network through a VPN connection, you will not be able to access
the printer over your wireless network. End your VPN session and try printing again.
C
HECK
YOUR
ADVANCED
SECURITY
SETTINGS
•
If you are using MAC address filtering to limit access to your wireless network, you must add the
printer MAC address to the list of addresses allowed to connect to the wireless access point.
•
If you set the wireless access point to issue a limited number of IP addresses, you must change this
so that the printer can be added.
Note:
If you do not know how to make these changes, see the documentation that came with the
wireless network, or contact the person who set up your wireless network.
Cannot print and there is a firewall on the
computer
Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are
configured correctly, and the wireless network is working, but the printer will not print wirelessly, a firewall
could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or
more of the following:
•
Update the firewall using the most recent update available from the manufacturer. Refer to the
documentation that came with your firewall for instructions on how to do this.
•
If programs request firewall access when you install the printer or try to print, make sure you allow
those programs to run.
•
Temporarily disable the firewall and install the wireless printer on the computer. Re-enable the firewall
when you have completed the wireless installation.
Wi-Fi indicator light is not lit
C
HECK
POWER
Make sure the
light is on.
Wi-Fi indicator light is green but the printer does
not print (Windows only)
If you have completed the configuration for wireless printing and all of the settings appear to be correct,
but the printer does not print, try one or more of the following:
A
LLOW
THE
WIRELESS
INSTALLATION
TO
COMPLETE
Do not attempt to print, remove the installation CD, or detach the installation cable until you see the
Wireless Setup Successful screen.
E
NABLE
THE
PRINTER
Confirm that the printer is enabled.
1
Do one of the following:
In Windows Vista
a
Click
.
b
Click
Control Panel
.
c
Under Hardware and Sound, click
Printer
.
In Windows XP
a
Click
Start
.
b
Click
Printers and Faxes
.
In Windows 2000
a
Click
Start
.
b
Click
Settings
Printers
.
2
Right-click the new printer. From the menu, select
Use Printer Online
.
3
Close the Printers or Printers and Faxes window and try printing again.
S
ELECT
THE
WIRELESS
PRINTER
You may need to select the wireless printer from your computer to use the printer wirelessly.
1
Do one of the following:
In Windows Vista
a
Click
.
b
Click
Control Panel
.
c
Under Hardware and Sound, click
Printer
.
Troubleshooting a printer on a wireless network
17
Summary of Contents for X6650 - LEX ALL IN ONE PRINTER WIRELESS
Page 1: ...Networking Guide 2008 www lexmark com ...
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