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Lexmark Pro910 Series, Quick Reference Manual

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Lexmark Pro910 Series Quick Reference Manual Download Page 19

Cleaning the printhead nozzles

If you have not been using the printer for a long period, then you may need to clean the printhead nozzles
to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical
outlet to allow your device to perform automatic maintenance cycles.

Notes:

•

Cleaning the printhead nozzles uses ink, so clean them only when necessary.

•

Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.

•

If the ink levels are too low, then you must replace the ink cartridges before you can clean the
printhead nozzles.

1

From the home screen, navigate to:

 > 

More Options

2

Touch 

Clean Printhead

 or 

Deep Clean Printhead

.

A cleaning page prints.

Ordering and replacing supplies

19

Summary of Contents for Pro910 Series

Page 1: ...Pro910 Series Quick Reference Guide October 2012 www lexmark com ...

Page 2: ...ct to a restriction that they may be used only once After this single use the license to use the print cartridges and their contents terminates and you agree to return them only to Lexmark for recycling Replacement inkjet cartridge s sold without these terms are available through www lexmark com and may be refilled by you or a third party as the only cartridge alternative to be used with the licen...

Page 3: ...otos using the printer control panel 24 Canceling print jobs 24 Printing from a mobile device 24 Copying 26 Tips for copying 26 Making copies 26 Making a two sided duplex copy automatically 26 Canceling copy jobs 26 Scanning 27 Tips for scanning 27 Scanning to a local computer 27 Scanning to a network computer 27 Scanning to a flash drive or memory card 27 Scanning directly to e mail using the pri...

Page 4: ...What is Wi Fi Protected Setup 44 Configuring Wi Fi Protected Setup manually 44 Using SmartSolutions 46 What are SmartSolutions 46 Troubleshooting 47 Notices 57 Edition notice 57 Index 58 Contents 4 ...

Page 5: ...you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper Print more than one page image on one side of the paper The Pages per Sheet feature allows you to print multiple pages on one sheet You can print up to 16 page images on one side of a sheet of paper Print on both sides of the paper Duplexing lets you print on both sides of the paper m...

Page 6: ...s PictBridge enabled digital cameras or USB flash drives SmartSolutions Simplify printer tasks that you frequently repeat by creating and customizing your printer solutions Using the SmartSolutions toolkit on the Web you can choose the printer tasks that you often perform apply your custom settings and download them to your printer as shortcuts that you can easily access anytime You can also custo...

Page 7: ...ter a minute then see Installation screen did not appear during installation on page 47 Download the printer driver from www lexmark com 3 Remove tape and packing material from all areas of the printer SD M S Duo MMC 4 Pull the paper tray completely out of the printer 5 Move the paper guides to the sides 2 3 1 About your printer 7 ...

Page 8: ... Make sure the paper is below the maximum fill line located on the edge of the paper tray Overloading the tray can cause paper jams 8 Adjust the paper guides 1 2 9 Insert the paper tray 10 Connect the power cord only Note Do not attach the USB cable yet About your printer 8 ...

Page 9: ... and then touch Accept Accept USA Uruguay US Virgin Islands US Virgin Islands Venezuela Country Region Country Region 15 Set the date and then touch Accept Accept Set Date Set Date Month 1 Day 30 Year 2011 16 Set the time and then touch Accept Accept Set Time 12 00 AM 17 Set the time zone and then touch Accept Accept Central GMT 6 00 Central GMT 6 00 Mountain GMT 7 00 Mountain GMT 7 00 Pacific GMT...

Page 10: ... 7 8 9 0 Back Clear 20 Enter your name or company name and then touch Your fax name identifies you as the sender in all your sent faxes 21 Configure other advanced fax settings later in the software installation Continue Configure Advanced Features You can now print but there are additional steps required to access all the features of your device Configure Lexmark SmartSolutions and standalone ema...

Page 11: ...compatibility information model number product Web site and technical support number 26 Extend the paper exit tray and flip out the paper stop 1 2 27 From the printer control panel touch Continue to print an alignment page SD MS Duo M MC Notes The alignment page prints Do not remove the page until printing is finished The alignment page may take a while to print Streaks on the alignment page are n...

Page 12: ...the ink cartridges and printhead Remove paper jams 11 Ink cartridge access area Install replace or remove ink cartridges 12 Ethernet port Connect your printer to a computer a local network an external DSL or a cable modem 13 USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation...

Page 13: ... level to a higher one 3 Touch screen display Note The display is turned off in Sleep mode Navigate the printer menus Change settings View printer messages and animation 4 Start Start a job depending on which mode is selected Use To 5 Cancel Cancel the current job or task 6 Help View Help text messages View the Tutorial when on the home screen 7 Home Return to the home screen Understanding the hom...

Page 14: ...tup menu and change printer settings 8 Eco Mode icon Activate Eco Mode to select the following options Change to Sleep mode after the printer is left idle for 10 minutes Set screen brightness to low 9 Wi Fi indicator or Ethernet indicator Check the network connection status of your printer and access the network settings Navigating menus using the touch screen Paper Size Paper Type Photo Size Layo...

Page 15: ... memory cards and flash drives Supported memory cards and file types Memory card File type Secure Digital SD Secure Digital High Capacity SDHC Micro Secure Digital with adapter Micro SD Mini Secure Digital with adapter Mini SD MultiMedia Card MMC Reduced Size MultiMedia Card with adapter RS MMC MultiMedia Card mobile with adapter MMCmobile Memory Stick Duo Memory Stick PRO Duo Documents pdf Adobe ...

Page 16: ...ng from the memory device A loss of data can occur The Memory Device screen appears on the display Notes If the printer does not recognize the memory device then remove and reinsert it If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot then the display prompts you to choose which memory device to use About your printe...

Page 17: ...ailable High yield magenta color cartridge 160XL 160XLA 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling 2 Available only on the Lexmark Web site at www lexmark com Notes To get more ink order high yield ink cartridges Depending on your country or region you may get the ink cartridges individually or in packs You can order a mix...

Page 18: ...rtridges immediately after removing the protective cap to avoid exposing the ink to air 3 Close the printer Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet It will briefly come out of Sleep mode or will temporarily power on if it is turned off Aligning the p...

Page 19: ...ce to perform automatic maintenance cycles Notes Cleaning the printhead nozzles uses ink so clean them only when necessary Deep cleaning uses more ink so try the Clean Printhead option first to save ink If the ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles 1 From the home screen navigate to More Options 2 Touch Clean Printhead or Deep Cle...

Page 20: ...11 11 Solaris SPARC 10 9 and 8 Solaris SPARC x86 10 The printer driver for this operating system is available only at http support lexmark com Note Information on additional operating system versions that are compatible with the printer may be available on our Web site Installing the printer software Notes If you installed the printer software on the computer before but need to reinstall the softw...

Page 21: ...ail settings of your printer Status Messenger Learn more about the printing problems encountered Status Monitor Center Check the supplies status of your printer Order supplies online Product Update Receive automatic notifications of updates to your printer software when new updates are available Use the To Printing Preferences WhenyouclickFile Print Propertieswithadocumentopen aPrinting Preference...

Page 22: ...rinter folder 1 From the Finder navigate to Applications select your printer folder Web Links 2 Double click the Web link that you want to visit Use To Customer Support Contact customer support Lexmark Software Updates Download and install the latest printer software Lexmark Online Visit the Lexmark Web site Order Supplies Online Order ink or supplies Printer Registration Register your printer Vis...

Page 23: ... Properties Preferences Options or Setup 3 Navigate to Layout tab Print on Both Sides Duplex area Print on both sides Click Long edge for print jobs with pages that are bound along the long edge of the page Click Short edge for print jobs with pages that are bound along the short edge of the page 4 Click the Paper Finishing tab and then select a supported paper type 5 Click OK to close any printer...

Page 24: ...e printers folder In Windows 8 From the Search charm type run and then navigate to Apps list Run type control printers OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Cancel the print job If you want to cancel a particular print job then right click the documen...

Page 25: ... the printer without using LexPrint Listener To check if your printer model supports these features visit www lexmark com lexprint For other Lexmark printers your mobile device can sendprint jobs to your printer aslong as the printer software and LexPrint Listener are installed on the computer where the printer is connected Note The application referred to as Rendezvous in Mac OS X version 10 2 is...

Page 26: ...and then touch Accept 4 Press and then touch Color or Black White to set a color or black and white copy 5 Press Making a two sided duplex copy automatically The automatic duplex unit supports A4 and letter size paper If you need to make two sided copies using other paper sizes then see the instructions for making a two sided copy manually Note You cannot make two sided copies on envelopes card st...

Page 27: ...want to create and other scan options If necessary touch Accept each time you make a selection 4 Press The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning to a network computer 1 Load the original document 2 From the home screen touch Scan Computer 3 Touch the name of the destination computer Notes Make sure the scan...

Page 28: ...ication you want to use Note Use any application that supports both your printer and an e mailing option such as Image Capture 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adjust the scan settings as needed If applicable...

Page 29: ...6 Save the document as a PDF Canceling scan jobs Press on the printer control panel or click Cancel on the computer screen Scanning 29 ...

Page 30: ...ose the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass When the document to be e mailed is in place with the settings you want press to start scanning Scanning a document or photo to e mail 1 Load an original document o...

Page 31: ...ections such as the power supply cord or telephone during a lightning storm Step 1 Connect the printer to the telephone line Check the scenarios below and follow the setup that is applicable to your telephone service Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line EXT LINE To connect Connect the cable from the wall jack to the port of the printer Tips for th...

Page 32: ...d to set the printer to receive faxes automatically Auto Answer On Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signa...

Page 33: ...ode on the telephone to receive the fax You can also set the printer to receive faxes automatically Auto Answer On but you need to turn off the voice mail service when you are expecting a fax This setting works best if you are using voice mail more often than fax Scenario 2 Digital Subscriber Line DSL EXT LINE ADigitalSubscriberLinesplitsyourregulartelephonelineintotwochannels voiceandInternet Tel...

Page 34: ...t always active You may need to pay extra to your VoIP provider if you want to activate the second phone port 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then ...

Page 35: ...one then the port is active If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the corr...

Page 36: ...that comes with the printer have RJ 11 connectors If you have a different type of connector in your country or region then you may need to use an RJ 11 adapter Connecting the printer to a non RJ 11 wall jack EXT LINE To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to the wall jack 3 ...

Page 37: ...you need to plug all devices into the wall jack You cannot plug a telephone or answering machine into the port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the port...

Page 38: ... the other end of the cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Step 2 Check the dial tone A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line Make sure the telephone line and the wall jack...

Page 39: ...then save it Step 5 Set the number of rings If you set Auto Answer to On in Step 4 then do the following If you set Auto Answer to Off then proceed to Step 6 If you subscribe to Distinctive Ring Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection DPRD feature offered by telephone companies This feature allows you to have multiple telephone numbers on on...

Page 40: ...lity opens 2 Click Select from phone book 3 From the Phone Book field select a phone book 4 Select the contact that you want to add and then click Add to or change list to import the contact Note To add contacts you need to import contacts from the phone books on your computer that are supported by the fax software In addition to the software Address Book you may also have phone books of the mail ...

Page 41: ...Fax to Multiple and then touch Add a Number b Enter a fax number or touch Address Book or History to import a contact Repeat this step until you have entered the numbers of all the recipients Touch Accept every time you add a recipient c Touch Warning Potential Damage Do not touch the cables or the and ports while sending a fax Tips You can broadcast a fax to up to 30 recipients Touch More Options...

Page 42: ...ngs then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings If you have multiple numbers on a single line or if you subs...

Page 43: ...y Windows only The Wireless Setup Utility lets you Configure the printer to join an existing wireless network Add a printer to an existing ad hoc network Change the wireless settings after installation Install the printer on additional network computers Notes This program is applicable only in select printer models Make sure the printer is turned on Make sure the wireless network adapter installed...

Page 44: ...lication then click What is Wi Fi Protected Setup Wi Fi Protected Setup WPS is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that comm...

Page 45: ... display USE THE PERSONAL IDENTIFICATION NUMBER PIN METHOD 1 From the printer control panel navigate to Network Setup Wireless Networking Wi Fi Protected Setup PIN Method 2 Follow the instructions on the printer display Wireless networking 45 ...

Page 46: ...n to send an e mail you must first set up your printer to e mail through from the home screen Note Your printer may not come with some of these solutions depending on the features of the printer that you purchased Creating and customizing printer solutions Before you begin make sure Your printer and computer are each connected to the Internet through an Ethernet or wireless connection Your printer...

Page 47: ...ank pages on page 49 Printer is busy or does not respond on page 49 Cannot delete documents from the print queue on page 49 Cannot print through USB on page 49 Installation screen did not appear during installation If the Before you troubleshoot checklist does not solve the problem then try the following For Windows users 1 Double click the software installer package Wait for the installation dial...

Page 48: ...are inserted correctly The cartridges should click firmly into the matching color slot of the printhead 3 Close the printer SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note This solution applies to Macintosh users only 1 With a document open choose File Print 2 From the printer pop up menu choose your printer and then click Print If your printer does not appear in the Pr...

Page 49: ...l outlet and then turn on the printer If this problem persists then check our Web site for updates for your printer software or firmware RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply ...

Page 50: ...o the correct ports Make sure that the cables are securely plugged in Check the cable connections for the following hardware if applicable Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ 11 adapter If the printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer Ifthe printerisconnectedto aVoIPadapterorcable...

Page 51: ...igital signals into analog signals MAKE SURE TO FREE UP PRINTER MEMORY The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper while receiving the fax then the printer saves the fax so you can print it later However if the printer memory is full then the printer may not be able to receive more incoming faxes An error mess...

Page 52: ...int wireless router The Wi Fi indicator is green and successfully connected The printer driver is installed on the computer from which you are performing a task The correct printer port is selected The computer and printer are both connected to the same wireless network The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the prin...

Page 53: ...nter to your wireless network If you are using one of these boxes and need more information then see the documentation that came with your box or contact your internet service provider ISP MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system...

Page 54: ...to appears in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications Internet Connect AirPort The SSID of the network that the computer is connected to appears in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and th...

Page 55: ...ck the IP addresses again If the printer or the laptop still does not receive a valid IP address then there is a problem with your wireless network Try the following Make sure your access point wireless router is turned on and is working Remove any objects that could be blocking the signal Temporarily turn off any unnecessary wireless devices on your network and pause any network intensive activit...

Page 56: ...n the Start Search or Run dialog type control printers c Press Enter or click OK 2 Right click the printer and then select Properties for Windows Vista or earlier or Printer properties for Windows 7 or later 3 Click the Ports tab 4 Click the box next to Enable bidirectional support if it is not already checked 5 Click Apply OK and then try to print again Troubleshooting 56 ...

Page 57: ...ober 2012 Lexmark International Inc All rights reserved GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 ...

Page 58: ...erving 5 Ethernet port location 12 EXT port location 12 e mailing canceling 30 scanned documents 28 scanning a document or photo 30 tips 30 F fax header and footer setting 39 fax setup country or region specific 36 digital telephone service 35 DSL connection 33 standard telephone line connection 31 VoIP 34 fax troubleshooting cannot receive faxes 51 cannot run fax software 51 cannot send faxes 50 ...

Page 59: ...emory card 27 to a network 27 to a network computer 27 using the touch screen 27 selecting the wireless port 54 sender information registering 39 sending an e mail scanning a document or photo 30 sending faxes tips 41 setting distinctive ring 39 number of rings 39 setting up fax country or region specific 36 digital telephone service 35 DSL connection 33 standard telephone line connection 31 VoIP ...

Page 60: ...s printing 43 troubleshooting 52 wireless setup information needed for 43 Wireless Setup Assistant launching 44 Wireless Setup Assistant Macintosh only installing 44 Wireless Setup Assistant Macintosh using 44 Wireless Setup Utility launching 44 Wireless Setup Utility Windows only installing 43 Wireless Setup Utility Windows using 43 wireless troubleshooting cannot print over wireless network 53 W...

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