Troubleshooting
A network destination stopped working or is invalid
Try one or more of the following:
M
AKE
SURE
THAT
THE
DESTINATION
IS
SHARED
AND
HAS
A
VALID
NETWORK
ADDRESS
Make sure that the folder or source file is configured properly.
If the destination has been moved, then the network address may have changed. The destination network address
can be accessed from the Embedded Web Server.
M
AKE
SURE
THAT
THE
PRINTER
IS
CONNECTED
TO
THE
NETWORK
For more information, see the
Networking Guide
.
M
AKE
SURE
THAT
THE
USER
NAME
AND
PASSWORD
ARE
CORRECT
I
F
THE
SOURCE
FILE
AND
PRINTER
RESIDE
IN
DIFFERENT
DOMAINS
,
THEN
MAKE
SURE
THAT
THE
DOMAIN
INFORMATION
IS
SPECIFIED
From the Embedded Web Server, access the configuration page for the application, then edit the destination server
address, and then enter the appropriate domain information. If you do not know the network address of the computer
where your source file resides, then contact your system administrator.
C
HECK
THE
SYSTEM
LOG
1
Open a Web browser, and then type the printer IP address.
Note:
View the IP address in the TCP/IP section of the Network/Ports menu.
2
Click
Settings
or
Configuration
.
3
Depending on your printer model, do one of the following:
•
Click
Apps
>
Apps Management
.
•
Click
Device Solutions
>
Solutions (eSF)
.
•
Click
Embedded Solutions
.
4
Click
System
>
Log
.
5
Select and submit the appropriate filters to view the log entries.
Troubleshooting
8
