background image

I

F

 

THE

 

PRINTER

 

AND

 

DESTINATION

 

RESIDE

 

IN

 

DIFFERENT

 

DOMAINS

THEN

 

MAKE

 

SURE

 

THAT

 

THE

DOMAIN

 

INFORMATION

 

IS

 

SPECIFIED

From the Embedded Web Server, access the configuration page for the application, and then enter the appropriate
Windows domain information.

C

ONFIGURE

 

THE

 

FIREWALL

 

TO

 

ALLOW

 

COMMUNICATION

 

WITH

 

THE

 

SUBNET

 

IN

 

WHICH

 

THE

PRINTER

 

RESIDES

OR

 

SET

 

UP

 

THE

 

DESTINATION

 

IN

 

THE

 

SAME

 

SUBNET

 

AS

 

THE

 

PRINTER

For more information, contact your system administrator.

M

AKE

 

SURE

 

THAT

 

THE

 

NETWORK

 

IS

 

FUNCTIONING

 

AND

 

THAT

 

THE

 

PRINTER

 

CAN

 

COMMUNICATE

WITH

 

THE

 

NETWORK

For more information, see the 

Networking Guide

.

M

AKE

 

SURE

 

THAT

 

USERS

 

HAVE

 

PERMISSION

 

TO

 

SAVE

 

SCANS

 

TO

 

THE

 

DESTINATION

From the Embedded Web Server, access the configuration page for the application, then make sure that the correct
authentication type is selected, and that the correct user credentials are entered.

Troubleshooting

11

Summary of Contents for printer

Page 1: ...Card Copy Administrator s Guide March 2014 www lexmark com ...

Page 2: ...application 6 Loading cards on the scanner glass 6 Copying and e mailing scanned cards 7 Saving scanned cards to a network folder 7 Troubleshooting 8 A network destination stopped working or is invalid 8 An application error has occurred 9 Application does not scan cards properly 9 Application does not send the file 10 Printer cannot scan multiple cards 10 Printer cannot scan to the selected desti...

Page 3: ... sized cards With the application you can do the following Scan and print both sides of a card on a single page Send scanned cards as e mail attachments Save scanned cards on a network folder Note For printers with hard disks the application allows you to copy multiple cards at one time Overview 3 ...

Page 4: ...s of the network folder Example server share Domain Optional Type the domain to connect to the network folder Username Type the user name to connect to the network folder Password Type the password to connect to the network folder Authentication Type Select the authentication type for the network folder Append Timestamp Add a time stamp to the file name 3 Apply the changes Configuring scanning opt...

Page 5: ...rint the scanned image with a border 3 Apply the changes Displaying the confirmation page 1 From the Embedded Web Server access the configuration page for the application 2 In the Confirmation Page section select Display Confirmation Page 3 Apply the changes Customizing the application icon 1 From the Embedded Web Server access the configuration page for the application 2 Specify the text and imag...

Page 6: ...nch space between the edge of the scanner glass and the cards When scanning a single card do not exceed the dimensions of an A5 size paper When scanning multiple cards do not exceed the dimensions of a legal size paper You can scan up to three cards at one time but make sure to leave at least a 30 mm about 1 inch space between the cards For printers For scanner options Using the application 6 ...

Page 7: ... are sending scanned cards as an e mail attachment then configure the e mail settings 6 When the first scan completes turn the cards over and then scan the other side Saving scanned cards to a network folder 1 From the home screen touch the application icon 2 Load the cards on the scanner glass and then select one or more options To scan multiple cards touch To scan and save cards to a network fol...

Page 8: ...IFFERENT DOMAINS THEN MAKE SURE THAT THE DOMAIN INFORMATION IS SPECIFIED From the Embedded Web Server access the configuration page for the application then edit the destination server address andthenentertheappropriatedomaininformation Ifyoudonotknowthenetworkaddressofthecomputer where your source file resides then contact your system administrator CHECK THE SYSTEM LOG 1 Open a Web browser and th...

Page 9: ...w the log entries ADJUST THE SCAN SETTINGS 1 From the Embedded Web Server access the configuration page for the application 2 From the scanning options select a lower scan resolution or turn off color scanning 3 Apply the changes CONTACT YOUR SOLUTIONS PROVIDER If you still cannot resolve the problem then contact your solutions provider Application does not scan cards properly Try one or more of t...

Page 10: ...more information see the printer User s Guide Printer cannot scan multiple cards Try one or more of the following MAKE SURE THAT THE PRINTER HAS A HARD DISK INSTALLED The multiple card scanning feature is available only in printers with hard disks To check if your printer comes with an internal or optional hard disk see the printer User s Guide TURN ON THE MULTIPLE CARD SCANNING OPTION Do one of t...

Page 11: ...ES OR SET UP THE DESTINATION IN THE SAME SUBNET AS THE PRINTER For more information contact your system administrator MAKE SURE THAT THE NETWORK IS FUNCTIONING AND THAT THE PRINTER CAN COMMUNICATE WITH THE NETWORK For more information see the Networking Guide MAKE SURE THAT USERS HAVE PERMISSION TO SAVE SCANS TO THE DESTINATION From the Embedded Web Server access the configuration page for the app...

Page 12: ...tion file using the Embedded Web Server 1 From the Embedded Web Server access the configuration page for the application 2 Export or import the configuration file Notes If a JVM Out of Memory error occurs then repeat the export process until the configuration file is saved If a timeout occurs and a blank screen appears then refresh the Web browser and then click Apply Checking the version of the E...

Page 13: ...lent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads ...

Page 14: ...nfiguration file using the Embedded Web Server 12 exporting a configuration file using the Embedded Web Server 12 e mail function configuring 4 e mailing scanned cards 7 H home screen icon customizing 5 I importing a configuration file using the Embedded Web Server 12 importing a configuration file using the Embedded Web Server 12 L loading cards on scanner glass 6 N network destination stopped wo...

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