Solving print quality problems
112
Troubleshooting
Part or all of the page is
printed in black.
Check the print cartridge to see if it is installed correctly.
The job prints, but the top and
side margins are incorrect.
• Make sure the
Paper Size
setting in the Paper menu is correct.
• Make sure the margins are set correctly in your software application.
Ghost images appear.
• Make sure the
Paper Type
setting in the Paper menu is correct.
• Replace the photoconductor kit.
Gray background prints.
• The
Toner Darkness
setting may be too dark. Change the
Toner Darkness
setting in
the quality menu.
• Adjust the
Brightness
setting darker.
• Adjust the
Contrast
setting lighter.
• See the tables on
page 113
for more settings information.
• The print cartridge may be defective. Replace the print cartridge.
Some of the print is cut off on
the sides, top, or bottom of
the media.
Move the guides in the tray to the proper positions for the size loaded.
Print is skewed or
inappropriately slanted.
Transparency print quality
is
poor.
• Use only transparencies recommended by the printer manufacturer.
• Make sure the
Paper Type
setting in the Paper menu is set to Transparency.
Problem
Action
