Lexmark Optra T522, Service Manual

Page: 53 / 333

2-26
Service Manual
Infoprint 1120 and 1125
230 Paper Jam
Check Duplex The paper is most likely jammed in the Duplex
Unit. Remove the duplex front cover to access the
jam area. If the paper is jammed in the rear of the
duplex, then replace the duplex front cover and
open the duplex rear door. If the paper is not
jammed in the duplex unit, then it may be jammed
in the rear of the printer. Open the printer rear
door to access the jam.
24X Paper Jam
Check Tray X Paper is jammed around Tray X (X=tray 1 thru 5).
Try opening Tray X. If the tray is difficult to
remove, then you may have to remove the tray
above or below tray X to remove the jammed
pages.
250 Paper Jam
Check MP Feeder Paper is jammed in the multipurpose feeder.
260 Paper Jam
Check Envelope Feeder Paper is jammed in the envelope feeder.
27X Paper Jam
Check Output Paper is jammed in output bin. Open the rear
door to access the jammed pages.
Insert Cartridge or Close
Door This message displays when the printer front door
is open or the print cartridge is missing.
If this message cannot be cleared go to
“Cover
Open Switch/Cable Service Check” on page 2-42 .
31 Defective Print
Cartridge Error code 31 is displayed when the top front
cover is closed and a defective print cartridge is
detected. It may take the printer 10-20 seconds to
determine if the print cartridge is defective.
Depending on the setting of the Machine Class ID
the printer may be allowed to print pages during
this 10-20 second interval. If pages are allowed to
print, they are not reprinted once a good print
cartridge is inserted.
Note: This error indicates the printer was able to
read the cartridge ID, but the ID did not pass the
verification test. To pass the verification test, the
ID read from the print cartridge must match the ID
from the last “good” print cartridge or the same ID
must be read from the print cartridge twice. The
last “good” print cartridge ID is stored in NVRAM.
User Error Message Explanation