My network printer does not print
13
c
If necessary, double-click setup.exe.
d
Continue with step 11 on the Setup Sheet.
My network printer does not print
•
Make sure all cables to the printer, print server, electrical outlet, and network connection are
secure.
•
Make sure the Power, USB, and Wireless status indicator lights are on.
•
Check the printer status.
•
Make sure the network is operating properly.
Refer to your network documentation or contact your network administrator.
•
Make sure the printer software is installed on the computer from which you are sending the
print job.
Note: You must install the printer software on each computer that uses the network
printer.
•
Make sure the correct printer port is selected. For help, see “Verify the network printer port.”
•
Restart the computer.
•
Make sure there is not a problem with the printer itself.
1
Disconnect the printer from the printer adapter.
2
Attach the printer directly to your computer with a USB cable.
If you are able to print when the printer is directly attached, there may be a problem with your
network. Refer to your network documentation or contact your network administrator.
•
Uninstall and then reinstall the printer software.
If the printer still does not print, refer to your printer documentation for help.
