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Lexmark E240, User Manual

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Lexmark E240 User Manual Download Page 80

80

Operator panel codes

Invalid engine code

Invalid network code

Light sequence:

•

Ready—On

•

Load Paper—On

•

Error—On

What this light sequence means:

The engine code has not been programmed, or the programmed code is not valid.

What you can do:

Download valid engine code to the internal print server.

Light sequence:

•

Ready—On

•

Load Paper—Blink

•

Error—On

What this light sequence means:

The code in an internal print server has not been programmed, or the programmed 
code is not valid.

What you can do:

Download valid network code to the internal print server.

Summary of Contents for E240

Page 1: ...exmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2005 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 E240 E240n ...

Page 2: ...eration in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility 2005 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expens...

Page 3: ...signed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Conventions Note A note identifie...

Page 4: ...ol appears on your product the accompanying statement is applicable This equipment has undergone EMC registration as a household product It can be used in any area including a residential area Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 ENERGY STAR The EPA ENERGY STAR Office Equipment program is a partnership effo...

Page 5: ...remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its origina...

Page 6: ...will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim ...

Page 7: ...al printing 13 Before installing printer software 13 Windows 13 Installing printer software using the drivers CD 13 Installing printer software through the Add Printer Wizard 13 Installing optional printer software 14 Macintosh 14 Creating a queue in Print Center Printer Setup Utility Mac OS X 14 UNIX Linux 15 Chapter 3 Installing software for network printing 16 Windows 16 Installing software for...

Page 8: ...eet and 550 sheet trays 29 Extending the tray for legal or folio size paper 31 How to load the manual feeder 33 How to use the rear exit 33 How to clear paper jams 35 Chapter 5 Printing tasks 38 How to manually feed a print job 38 How to print on both sides of the paper manual duplex 40 How to print multiple page images on one page N up printing 42 How to print a booklet 43 How to print a poster 4...

Page 9: ...ting the Printer Settings Configuration sheet 81 Configuration menus overview 82 Network menu 83 Parallel menu 83 Setup menu 84 USB menu 84 Utilities menu 85 Chapter 9 Software and network tasks 86 How to print the menu settings and network setup pages 86 How to print a test page 86 Windows 86 How to configure for TCP IP 87 Assigning a printer IP address 87 Verifying the IP settings 87 Using the p...

Page 10: ...ing the operator panel light sequences 92 How to change a toner cartridge 93 Recycling Lexmark products 96 How to change a photoconductor kit 97 Chapter 11 Troubleshooting 100 General problems 100 Print quality problems 102 How to clean the printhead lens 106 Index 109 ...

Page 11: ...11 1 Printer overview 250 sheet tray Paper support 150 sheet output bin Operator panel Manual feeder Front cover Optional 550 sheet drawer Rear paper exit Power button Dust cover ...

Page 12: ...and release Continue to resume printing Press and release Continue twice quickly to display a secondary error code Press and release Cancel to cancel the job currently printing Press and hold Cancel until all of the lights come on to reset the printer Ready Toner Low Replace PC Kit Load Paper Paper Jam Continue Cancel Error ...

Page 13: ...Windows NT 4 x USB not supported 1 Insert the drivers CD If the CD does not launch automatically click Start Æ Run and type D Setup exe in the Run dialog where D is the letter of the CD ROM drive 2 Select the Local install path and follow the instructions on the screen 3 Connect the USB cable and turn on the printer The Plug and Play screen appears and a printer object is created in the printers f...

Page 14: ...the Local Printer Setup Utility from your desktop click Start Æ Programs Æ Lexmark Æ Local Printer Settings Utility Macintosh Mac OS 9 x or later is required for USB printing To print locally to a USB attached printer create a desktop printer icon Mac OS 9 or create a queue in Print Center Printer Setup Utility Mac OS X Note A PPD for the printer is also available in a downloadable software packag...

Page 15: ...erWriter For Mac OS 9 1 9 x Open Applications and click Utilities 3 Double click Desktop Printer Utility 4 Select Printer USB and click OK 5 In the USB Printer Selection section click Change If the printer does not appear in the USB Printer Selection list make sure the USB cable is properly connected and the printer is turned on 6 Select the name of the printer and click OK The printer appears in ...

Page 16: ...matically discovered on the network an IP address is assigned and a network printer object is created in the printers folder 3 Print a test page to verify printer installation 4 Repeat steps 1 4 on every computer you want to enable to print directly to the network printer Printing configuration Go to page Direct IP printing Printer is connected directly to the network using a network cable such as...

Page 17: ...Network Neighborhood Find the host name of the attached computer and look for the shared name assigned to the printer Connecting other network computers to the printer The printer driver or a subset of the driver information must be installed on every network computer that you want to enable to print to a shared printer Using the peer to peer method With this method the printer driver is fully ins...

Page 18: ...to the printer to the computer you are working on and for a new printer object to be added to the Printers folder The time this takes varies based on network traffic and other factors 4 Close Network Neighborhood or My Network Places 5 Print a test page to verify printer installation 6 Repeat steps 1 5 on every network computer you want to enable to print to the shared printer Installing optional ...

Page 19: ...setup page to verify that you are connected to your network Verifying the IP settings 1 Print another network setup page Look under the TCP IP heading and make sure the IP address netmask and gateway are what you expected See How to print the menu settings and network setup pages on page 86 for more information Note To display a command prompt on a Windows computer click Start Æ Programs Æ Command...

Page 20: ...es Pages pop up menu Look on the Network Setup page under the AppleTalk heading to find the default name of the printer to know which printer to select If the PPD file displayed in the Summary window is correct for the printer then printer setup is complete If the PPD file displayed in the Summary window is not correct for the printer delete the printer from the printer list in Print Center or Pri...

Page 21: ...rk select the default zone from the list For the zone to select look on the Network Setup page under AppleTalk for Zone 3 Select the new printer from the list 4 To determine which printer to select look on the Network Setup page under the AppleTalk heading to find the default name of the printer 5 Click Create 6 Make sure there is an icon next to the printer name in the Chooser 7 Close the Chooser...

Page 22: ...k Web site The driver package needed is also on the drivers CD UNIX Linux The printer supports both UNIX and Linux network environments For the latest information about installing a network printer in a UNIX or Linux environment launch the drivers CD and click View Documentation NetWare The printer supports Novell Distributed Print Services NDPS iPrint For the latest information about installing a...

Page 23: ... Universal Plain paper transparencies labels 60 90 g m2 16 24 lb 550 paper 50 labels 50 transparencies Manual feeder A4 A5 JIS B5 letter legal executive folio statement Universal Plain paper transparencies labels 60 163 g m2 16 43 lb 1 Card stock 120 163 g m2 16 90 lb Index Bristol 75 163 g m2 50 100 lb Tag 7 9 10 DL C5 B5 Envelopes 90 g m2 24 lb Capacity for 20 lb print media unless otherwise not...

Page 24: ... or index card You can increase paper capacity by purchasing an optional 550 sheet drawer An output bin on top of the printer holds up to 150 sheets The single sheet rear exit provides a straight through paper path to help reduce curling and potential jams This is especially useful for specialty media such as transparencies envelopes paper labels card stock or index cards 250 sheet tray Paper supp...

Page 25: ...d using an offset lithographic or engraved printing process Choose papers that absorb ink but do not bleed Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 170 C 338 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Ink...

Page 26: ...velope supplier A combination of high humidity over 60 and the high printing temperatures may seal the envelopes Labels Do not use labels that have exposed adhesive on the sheets Do not print a large number of labels continuously Do not use vinyl labels Use labels that can withstand temperatures of 170 C 338 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhes...

Page 27: ...e the following guidelines to avoid paper feeding problems and uneven print quality Store paper in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not ...

Page 28: ... Paper light sequence see Load media on page 63 before you remove the tray Before loading transparencies fan the stack to prevent sheets from sticking together Do not use envelopes that Have excessive curl Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossments Have metal clasps string ties or metal folding bars Have postage stamps attached Have any expo...

Page 29: ...e 250 sheet tray and 550 sheet tray 1 Remove the tray Note To load legal or folio size paper you have to extend the length of the paper tray See Extending the tray for legal or folio size paper on page 31 for instructions 2 Prepare a stack of paper for loading by flexing and fanning it back and forth Straighten the edges on a level surface ...

Page 30: ...ad paper with the design side facing down The top edge of the sheet with the logo should be placed at the front of the tray Make sure the paper is below the max fill line on the side guides Overloading may cause jams 4 Slide the two side guides and the back guide until they fit snugly against the stack of paper 5 Insert the tray ...

Page 31: ...ray for legal or folio size paper To load legal or folio size paper you need to extend the paper tray You should also attach the dust cover on the back of the printer to protect the tray while it is extended 1 Press down on the latch at the back of the tray 2 Expand the tray until the extender locks into place ...

Page 32: ...ust cover helps protect the paper tray from the environment as well as keep the tray from being knocked out of position while it is extended Attach the dust cover to the back of the printer by aligning the tabs on the cover to the holes on the printer and snap the cover into place ...

Page 33: ...can contact the paper guides Otherwise the printer will engage the print media too soon and likely skew the print job 2 Adjust the paper guides to the print media width 3 Hold both sides of the print media close to the manual feeder and push it into the printer until it automatically engages There is a brief pause between the time the printer engages the print media and when it feeds into the prin...

Page 34: ... to use the rear exit To use the rear exit open the rear exit door When the rear exit door is open all print media comes out the rear exit When closed all media is sent to the output bin on top of the printer ...

Page 35: ... come on Press and release Continue twice quickly to display the specific secondary error paper jam light sequence See Secondary error codes on page 71 for more information We recommend that you clear the entire paper path when a paper jam occurs To clear a paper jam 1 If you are feeding paper from a tray remove the tray and then remove any jams ...

Page 36: ...tridge assembly Warning Do not leave the print cartridge assembly exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 3 Remove any jams in the area behind the print cartridge assembly Warning Fuser or area may be hot ...

Page 37: ...sembly make sure all printer covers and trays are closed and then press Continue to resume printing Note Jam recovery is set to Auto by default When jam recovery is set to Auto the memory that holds the image of a page may be re used after the page is printed but before it has successfully exited the printer if that memory is needed for another use Therefore a jammed page may or may not be reprint...

Page 38: ...t which point you should load the media To manually feed a print job 1 From the computer software application select File Æ Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 Click the Paper tab 4 Select Manual paper from the Paper tray drop down list 5 Select the appropriate Paper size and type 6 Click OK 7 Click OK on the Print...

Page 39: ...the top of the sheet first If you experience problems with paper feed turn the paper over 9 Adjust the paper guides to the print media width 10 Hold both sides of the print media close to the manual feeder and push it into the printer until it automatically engages There is a brief pause between the time the printer engages the print media and when it feeds into the printer Warning Do not force th...

Page 40: ...ait top edge for landscape Short Edge means pages are bound along the short edge of the page To manually duplex a print job 1 From the computers software application select File Æ Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 From the Page Layout tab select 2 sided printing 4 Select either Long Edge or Short Edge 5 Select 2 ...

Page 41: ...ery other page of the document first Once the first side of your job prints the Load Paper light comes on and the Continue light blinks 10 Load the paper back into the printer with the already printed side up and the top of the page toward the front of the tray Note Manual duplex is not available on a Macintosh computer ...

Page 42: ...e computer software application select File Æ Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 From the Page Layout tab select the number of images per sheet from the Multipage printing section and the orientation you would like the paper to have The positioning depends on the number of images and whether the images are portrai...

Page 43: ...ge of the pages line up more evenly You must specify whether or not you want to print using any Duplex printing options before you select to print using the booklet function Once you choose Print Using Booklet the controls for the Duplex options are unavailable and remain at the last setting used 1 From the computer software application select File Æ Print 2 Click Properties or Options Printer or ...

Page 44: ...r Setup depending on the application to view the printer driver settings 3 From the Page Layout tab click More Page Layout Options 4 Click Poster 5 Select the poster size you want by choosing the number of pages to use in the poster 6 To print crop marks on the pages select Print crop marks 7 Select the amount of overlap you want each page to have 8 Click OK twice 9 Click OK on the Print window to...

Page 45: ...int window to send the job to print How to print using an overlay or a watermark Overlays and watermarks are templates that can be defined and then printed as a background on a form before the data from the current job is printed Typical examples of overlays include company logos or letterheads decorative borders and simulated preprinted forms Overlays can include text graphics or images Watermark...

Page 46: ...rties or Options Printer or Setup depending on the application to view the printer driver settings 3 Click the Other Options tab 4 Click Watermark 5 Select which pages receive the watermark 6 Select the watermark to use 7 Select whether to place the watermark on top of or underneath the page image in the Watermark placement area 8 Click OK ...

Page 47: ...en click Cancel Canceling a job from a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon on your desktop A list of print jobs appears in the printer window 2 Select the print job you want to cancel 3 Click the trash can button Canceling a job from a...

Page 48: ... system board To install memory you must access the printer system board CAUTION Turn the printer off and unplug the power cord before continuing 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover ...

Page 49: ...49 How to access the system board 2 Open the rear exit 3 Open the side cover by pressing the two detents on the front right side of the machine and swinging the cover back ...

Page 50: ...ow to access the system board 2 Push open the latches on both ends of the memory connector 3 Unpack the memory card Warning Memory is easily damaged by static electricity Touch something metal such as the printer frame before you touch a memory card Avoid touching the connection points along the edge of the card 4 Align the notches on the bottom of the card with the notches on the connector 5 Push...

Page 51: ...for your printer 3 Align the holes in the printer with the positioning posts on the 550 sheet drawer and lower the printer into place 4 See Recognizing installed options Recognizing installed options After the printer is turned on the printer driver should automatically recognize an option you installed If it does not you can add it manually Note If you have not installed your printer driver yet f...

Page 52: ...ies 4 Click the Install Options tab 5 Add the appropriate options to your configuration 550 Sheet Tray Select the option you installed from the Available options list and click Add Memory Card Increase the printer memory to the appropriate number 6 Click OK ...

Page 53: ...ns as a light Press and release Continue to resume printing Press and release Continue twice quickly to display a secondary error code Press and release Cancel to cancel the job currently printing Press and hold Cancel until all of the lights come on to reset the printer Ready Toner Low Replace PC Kit Load Paper Paper Jam Continue Cancel Error ...

Page 54: ...ollowing tables show the most common light sequences Click the indicated page for more information on what it means Common light sequences Printer condition Ready Power Saver Busy Hex Trace Ready Waiting Flushing Resolution reduced Not ready printer is offline Close door Load media Load manual feeder Print side two of a duplex job Toner low Page 59 60 60 61 61 62 62 63 63 64 64 Continue Ready Tone...

Page 55: ...ported print cartridge Change cartridge invalid refill Cartridge region mismatch Programming engine code Programming system code Cancel job Reset printer Service error Printer error Paper jam printer error Page 65 65 66 66 67 67 68 68 69 69 70 Continue Ready Toner Low Replace PC Kit Load Paper Paper Jam Error See Secondary errors on page 56 for more information On Blinking Slow blink Empty Off ...

Page 56: ...th on a secondary error has occurred When the Paper Jam and Continue lights are both on a paper jam secondary error has occurred Press and release Continue twice quickly to display the secondary error code light sequence The following table shows what these light sequences mean and where to go for help ...

Page 57: ...n the manual feeder Paper jams as it exits the tray into the printer Paper jams as a printed job exits the printer Paper jam in Tray 1 Paper jam in Tray 2 Page 72 72 73 73 74 74 75 76 77 Continue Ready Toner Low Replace PC Kit Load Paper Paper Jam Error Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual feeder On Blinking Empty Off ...

Page 58: ...d what you can do to clear them Secondary Error codes continued Printer condition Network interface errors Error communicating with the host computer Host interface disabled Memory full Short paper Invalid engine code Invalid network code Page 77 79 79 80 80 Continue Ready Toner Low Replace PC Kit Load Paper Paper Jam Error On Blinking Empty Off ...

Page 59: ...a The printer is in Power Saver mode What you can do Send a print job Press Continue to print the menu settings pages for a list of current printer settings Press and hold Cancel to reset the printer Note If you want to change the Power Saver setting it can only be set from the Local Printer Setup Utility see Using the Local Printer Setup Utility on page 88 ...

Page 60: ...it for the pages to print The Busy message is displayed as the pages print The Ready light is on when printing stops Press and release Cancel to cancel printing Press and hold Cancel to reset the printer Receiving processing data from a host interface Wait for the message to clear Press and release Cancel to stop processing Press and hold Cancel to reset the printer Light sequence Ready Slow blink...

Page 61: ...e print job Press and hold Cancel to reset the printer Light sequence Ready Blink Error Blink What this light sequence means The printer is flushing corrupted print data The printer is processing data or printing pages but the resolution of a page in the current print job is reduced from 600 dots per inch dpi to 300 dpi to prevent a memory full error What you can do Wait until the operator panel r...

Page 62: ...to receive or process data or the printer ports are offline What you can do Press Continue to return to the Ready or Busy state Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer Light sequence Error On What this light sequence means The printer door is open What you can do Close the door ...

Page 63: ...press Continue to resume printing Check that the media is loaded correctly in tray 1 or the optional 550 sheet tray Press Cancel to cancel the print job Light sequence Continue On Load Paper Blink What this light sequence means The printer prompts you to load a single sheet of media in the manual feed What you can do Load media with the side to be printed facing up into the manual feed Press Conti...

Page 64: ...et the printer Light sequence Toner Low Replace PC Kit On What this light sequence means The printer is ready to receive and process data In addition the toner in the toner cartridge is getting low What you can do Press Continue to print the menu settings page for a list of current printer settings Remove the toner cartridge and shake it to extend the life of the cartridge Replace the toner cartri...

Page 65: ...be turned on for this message to appear What you can do Press Continue to resume printing Replace the photoconductor kit See How to change a photoconductor kit on page 97 for more information Light sequence Toner Low Replace PC Kit Blink What this light sequence means The photoconductor kit is full and needs replacing What you can do Press Continue to resume printing Replace the photoconductor kit...

Page 66: ... pages until the photoconductor kit is replaced What you can do Replace the photoconductor kit See How to change a photoconductor kit on page 97 for help Light sequence Toner Low Replace PC Kit On Error On What this light sequence means The toner cartridge is not installed or the printer detects a toner cartridge error What you can do If the toner cartridge is not installed install it If the toner...

Page 67: ...er What you can do Install a toner cartridge made for your printer see What supplies do I need and how do I order them on page 89 Light sequence Toner Low Replace PC Kit On Error On What this light sequence means The toner cartridge you are using was not designed to match the region of your printer What you can do Install a toner cartridge made for your printers region see What supplies do I need ...

Page 68: ...ge to clear When the printer has finished programming the code it performs a soft reset Light sequence Continue On Ready On Toner Low Replace PC Kit On Load Paper On Paper Jam On Error On What this light sequence means The current print job is canceled The printer is resetting to the user default settings Any active print jobs are canceled A user default setting remains in effect until you change ...

Page 69: ...er Support Light sequence Continue On Error On What this light sequence means The printer has one of the following errors Memory is full insufficient to save what is in the buffer A page is too complex to print or is shorter than the set page margins Resolution of a formatted page is reduced to 300 dpi A font error occurred Communication with the host computer is lost Short paper What you can do P...

Page 70: ...n What this light sequence means The printer has a paper jam What you can do Press Continue twice quickly to see the secondary error code See Secondary error codes on page 71 for more information Press Continue to resume printing once all the jammed pages are cleared from the paper path ...

Page 71: ...inue lights are both on a secondary error has occurred When the Paper Jam and Continue lights are both on a paper jam secondary error has occurred Press and release Continue twice quickly to display the secondary error code light sequence See Secondary errors on page 56 ...

Page 72: ...h can be either after the paper leaves the tray and enters the printer or in the manual feeder What you can do Clear the paper jam See How to clear paper jams on page 35 for more information Light sequence Continue On Ready Blink Paper Jam On What this light sequence means A paper jam has occurred in the manual feeder What you can do Clear the paper jam See How to clear paper jams on page 35 for m...

Page 73: ...aper jam has occurred as the paper is exiting the paper tray and entering the printer What you can do Clear the paper jam See How to clear paper jams on page 35 for more information Light sequence Continue On Load Paper On Paper Jam On What this light sequence means A paper jam has occurred as the paper is exiting the printer What you can do Clear the paper jam See How to clear paper jams on page ...

Page 74: ...uence means A paper jam has occurred in Tray 1 What you can do Clear the paper jam See How to clear paper jams on page 35 for more information Light sequence Continue On Ready On Load Paper On Paper Jam On What this light sequence means A paper jam has occurred in Tray 2 What you can do Clear the paper jam See How to clear paper jams on page 35 for more information ...

Page 75: ...his error in the future Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Set Page Protect to On in the Local Printer Setup Utility Install additional printer memory see How to add a memory card on page 50 Light sequence Continue On Ready Blink Error On What this light sequence means The printer does not hav...

Page 76: ...set page margins Memory is insufficient to save what is in the buffer What you can do Press Continue to clear the message and continue printing the job The job may not print correctly Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer To avoid this error in the future Simplify the print job Reduce the complexity of the page by reducing the amount of text or...

Page 77: ... installed What you can do Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer Press Continue to clear the message and continue printing Light sequence Continue On Paper Jam On Error On What this light sequence means The printer cannot establish communication with the network What you can do Press Continue to clear the message and continue printing The job m...

Page 78: ...t you can do Make sure the cable connecting the ENA and the printer is securely attached Turn the printer off and then on to reset the printer Press and hold Cancel to reset the printer Light sequence Continue On Load Paper Blink Paper Jam Blink Error On What this light sequence means The printer USB or parallel port has been disabled What you can do Press Continue to clear the message The printer...

Page 79: ...ucing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Install additional printer memory see How to add a memory card on page 50 Light sequence Continue On Ready On Load Paper On Error On What this light sequence means The paper length is too short to print the formatted data This occurs when the printer does not know the media size loaded in the tray ...

Page 80: ...n programmed or the programmed code is not valid What you can do Download valid engine code to the internal print server Light sequence Ready On Load Paper Blink Error On What this light sequence means The code in an internal print server has not been programmed or the programmed code is not valid What you can do Download valid network code to the internal print server ...

Page 81: ...the configuration menus to select and save new settings To print the Printer Settings Configuration sheet 1 Turn off the printer 2 Open the front cover 3 Press and hold Continue as you turn the printer back on All the lights cycle 4 Close the cover The light sequence that represents the Home menu is displayed 5 To print the Printer Settings Configuration sheet press and hold Continue until the lig...

Page 82: ...r settings are indicated by Error and Continue light sequences Press and release Cancel to advance through menus and menu items Press and release Continue to advance to the setting you need Press and hold Continue until all of the lights cycle to save a setting Press and hold Cancel until all of the lights cycle to return to the Home menu Turn off the printer to exit the menus ...

Page 83: ...ating systems Set Card Speed Automatically detect the connection speed of your network You can disable this setting to set the speed manually Auto The printer detects current network speed 10Mbps Half Duplex Forces the printer to try to connect to the network only at 10Mbps Half Duplex 10Mbps Full Duplex Forces the printer to try to connect to the network only at 10Mbps Full Duplex 100Mbps Half Du...

Page 84: ...r Windows or Macintosh operating systems Setting Use this setting to Values Auto CR after LF Specify whether the printer automatically performs a carriage return after a line feed control command Off On Auto LF after CR Specify whether the printer automatically performs a line feed after a carriage return control command Off On Factory default Setting Use this setting to Values NPA Mode Send print...

Page 85: ... unaffected Reset Photoconductor Counter Return the photoconductor counter to zero The replace photoconductor message should be cleared only when the imaging drum has been replaced Hex Trace Help isolate printing problems when unexpected characters print or characters are missing Hex Trace helps you determine if there is a problem with the language interpreter or the cable by telling you what info...

Page 86: ...on Verify the amount of memory installed is correctly listed under Printer Information Verify that the paper trays are configured for the sizes and types of paper you loaded On the network setup page confirm that Status is Connected If Status is Not Connected your LAN drop may not be active or your network cable may be malfunctioning Consult your network support person for a solution and then prin...

Page 87: ... CD click View Documentation and then click Network Printer Install Look for information about using the Print Server TCP IP Setup Utility To use this utility you will need to know the 12 digit physical address or Universally Administered Address UAA of the printer Look for the UAA entry on the network setup page you printed earlier You can use either the MSB or canonical form of the UAA Verifying...

Page 88: ...ant the printer to sound an alarm when it needs attention Click View Documentation on the drivers CD for instructions on installing and using the Local Printer Setup Utility on your computer You can change the following settings using the Local Printer Setup Utility Finishing Settings Paper Settings Parallel Settings PCL Emulation Settings Copies Blank Pages Collation Separator Sheets Separator So...

Page 89: ...ught your printer The recommended supplies specifically designed for the printer are Part number Description Average cartridge yield World Wide 12A8302 Photoconductor kit 30 000 standard pages1 For the USA and Canada3 24035SA Print Cartridge 2 500 standard pages2 24015SA Return Program Print Cartridge 2 500 standard pages2 For Europe the Middle East and Africa4 24036SE Print Cartridge 2 500 standa...

Page 90: ...erving supplies lowers printing costs When printing drafts conserve toner by changing the Toner Darkness setting in your printer driver The settings range from 1 very light to 10 very dark with 8 being the default Setting the Toner Darkness to 1 conserves the most toner Reduce paper consumption by printing on both sides of the paper Part number Description Average cartridge yield 12A8302 Photocond...

Page 91: ...artridge is installed When the toner light sequence appears or when you experience faded print remove the toner cartridge Firmly shake it side to side and front to back several times to redistribute the toner and reinsert it Repeat this procedure multiple times If the print remains faded replace the toner cartridge To ensure print quality and to avoid damage to the printer the printer stops operat...

Page 92: ...o display other light sequences in conjunction with the Toner low and Replace photoconductor kit lights Printer condition Toner low Photoconductor kit life warning Replace photoconductor Replace photoconductor printer hard stop For more information see page 64 65 65 66 Continue Ready Toner Low Replace PC Kit Load Paper Paper Jam Error If the operator panel lights display this sequence the printer ...

Page 93: ...93 How to change a toner cartridge How to change a toner cartridge 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover ...

Page 94: ...the toner cartridge up and out using the handle 3 Unpack the new toner cartridge Note You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling See Recycling Lexmark products on page 96 for more information 4 Firmly shake the cartridge in all directions to distribute the toner a b ...

Page 95: ...r cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go The cartridge clicks into place when correctly installed 6 Close the front cover ...

Page 96: ...96 Recycling Lexmark products Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site www lexmark com recycle 2 Follow the instructions on the computer screen ...

Page 97: ... a photoconductor kit do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover ...

Page 98: ...rtridge handle Note Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat clean surface 3 Remove the toner cartridge a Press the button on the base of the print cartridge assembly b Pull the toner cartridge up and out using the handle 4 Unpack the new photoconductor kit a b ...

Page 99: ... as it will go The cartridge clicks into place when correctly installed 6 Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go 7 Close the front cover Note For information about resetting the imaging drum cou...

Page 100: ...s CD that shipped with your printer If you already installed the printer drivers and utilities skip to step 7 1 Insert the drivers CD into your computer 2 Click Printer Software 3 Click Agree 4 Select Local Printer Install and then click Next 5 Select your printer and port and make sure Local Printer Setup Utility is checked 6 Click Finish The Utility will be installed on your computer under Progr...

Page 101: ... cartridge somewhat remove the cartridge firmly shake it from side to side and front to back several times to use the remaining toner then insert it back into the printer Repeat this procedure multiple times If print remains faded replace the toner cartridge The printer seems to print slower when using the manual feeder This is normal The printer sometimes prints at a slightly slower speed when fe...

Page 102: ...use Solution White lines The printhead lens is dirty Either the toner cartridge or the fuser is defective Try the following in this order 1 Clean the printhead lens See How to clean the printhead lens on page 106 2 Replace the toner cartridge 3 Replace the fuser Streaked horizontal lines The toner cartridge or fuser may be defective empty or worn Replace the toner cartridge or fuser as needed Stre...

Page 103: ...tal or vertical light bands appear You are using transparencies that do not meet the printer specifications The Form Type setting in the printer driver is set to something other than transparency Use only transparencies recommended by the printer s manufacturer Make sure the Form Type setting is set to transparency Toner specks The toner cartridge is defective The fuser is worn or defective Toner ...

Page 104: ...inserted A4 size paper into the selected tray but did not set the Form Size to A4 Set the Form Size to A4 Skewed print Print is inappropriately slanted The guides in the selected tray are not in the correct position for the paper size loaded in the tray The manual feeders guides are not in the correct position for the paper size loaded in the feeder Move the guides in the tray so that they are snu...

Page 105: ...adly once it prints and exits to the bin The Paper Weight setting is wrong for the type of paper or specialty media you are using Change Paper Weight to Smooth Symptom Cause Solution To replace the fuser call a service technician This setting can be changed using the Local Printer Setup Utility See Using the Local Printer Setup Utility on page 88 for more information ...

Page 106: ...How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens 1 Turn the printer off 2 Open the front cover by pressing the button on the left side of the printer and lowering the cover ...

Page 107: ...toner cartridge handle Note Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat clean surface Warning Do not leave the print cartridge assembly exposed to direct light for an extended period of time Extended light exposure can cause print quality problems ...

Page 108: ...cloth Warning Not using a clean dry lint free cloth may result in damage to the printhead lens 6 Install the print cartridge assembly into the printer by aligning the arrows on the guides of the print cartridge assembly with the arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go 7 Close the front cover 8 Turn the printer on Printhead lens ...

Page 109: ...p Auto CR after LF 84 Auto LF after CR 84 USB MAC Binary PS 84 NPA Mode 84 Utilities Hex Trace 85 Print Quality Test Pages 85 Reset Factory Defaults 85 Reset Photoconductor Counter 85 D duplex 40 64 dust cover 32 E electronic emission statement 3 emission statement 3 envelopes 25 Error light 61 62 66 67 68 69 70 72 73 74 80 secondary error codes 71 See also operator panel secondary error codes ext...

Page 110: ... Close door 62 Defragment flash 60 Error 62 66 68 69 70 71 72 73 74 80 Flushing data 61 Formatting flash 60 Hex Trace Ready 60 Load manual feeder 63 Load media 63 Manual duplex 64 Not ready 62 Offline 62 Photoconductor kit near full 65 Print side two 64 Printer error 69 Programming engine code 68 Programming system code 68 Ready Power Saver 59 Replace photoconductor kit 65 66 Resetting printer 68 ...

Page 111: ...2 Paper jam in the manual feeder 72 Paper jam in Tray 1 74 Paper jam in Tray 2 74 Paper jams as a printed job exits the tray 73 Paper jams as it exits the tray into the printer 73 PPDS font error 77 Short paper 79 service error lights 69 Set Card Speed Network menu 83 Setup menu 84 storing paper 27 supplies 27 90 supplies conserving 90 ordering 89 recycling 96 storing 27 90 system board accessing ...

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