Make sure that the RFID media has an RFID tag attached
Make sure that the RFID media is loaded correctly
•
Load the RFID media in the tray that is installed below the RFID option.
•
Depending on your RFID media design, load the RFID media so that the tag orientation meets your
specification.
Make sure that the print driver settings are configured to use the correct tray
The paper source setting in the print driver must match the paper source setting in the printer.
Make sure that the Retry Count setting is greater than zero
From the Embedded Web Server, click
Settings
>
RFID
>
Retry Count
.
Contact your Lexmark representative
Printer shows error 44.xx or tag command error
The error indicates a problem with the incoming print job. Each 44.xx error points to specific issue with the RFID
tag command in the print job. For more information on tag command errors and their descriptions, see
media and tag command errors” on page 27
Try one or more of the following:
Make sure that the tag command is programmed correctly
For more information, see the
RFID Tag Command Generator Administrator’s Guide
.
Contact your Lexmark representative
Troubleshooting
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