Note:
If horizontal dark lines keep appearing on your prints, then see the “Repeating defects” topic.
Action
Yes
No
Step 1
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Do horizontal white lines still appear on prints?
Go to step 2.
The problem is
solved.
Step 2
a
Load the specified tray or feeder with the recommended paper
type.
b
Resend the print job.
Do horizontal white lines still appear on prints?
Go to step 3.
The problem is
solved.
Step 3
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage:
Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light can cause print quality problems.
Warning—Potential Damage:
To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Do horizontal white lines still appear on prints?
Go to step 4.
The problem is
solved.
Step 4
Replace the imaging unit or imaging kit, and then resend the print
job.
Do horizontal white lines still appear on prints?
Contact
The problem is
solved.
Incorrect margins
A B C D
A B C D
A B C D
Troubleshooting
100
Summary of Contents for CS820 Series
Page 1: ...CS820 CS827 User s Guide October 2017 www lexmark com Machine type s 5063 Model s 530 571...
Page 74: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 74...
Page 80: ...4 Close the staple guard 5 Insert the staple cartridge holder 6 Close door G Clearing jams 80...