2-12
Service Manual
5062
230–239 paper jams
1.
Open the left access door.
2.
Open the jam access door of the duplexer.
3.
Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4.
Close the door.
5.
From the operator panel, touch Continue, jam cleared.
203.03
Redrive bubble sensor is never made
or is made late.
Possible cause: Faulty redrive bubble
sensor
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to
“Redrive bubble sensor service check”
203.04
Redrive bubble sensor flag broke
early.
Possible causes:
• Incorrect paper settings
• Defective redrive bubble sensor
• Clear away anything in the paper path that might
cause the paper to jam.
• Be sure the paper settings match the media
used.
• Go to
“Redrive bubble sensor service check”
203.05,
203.07
Redrive bubble sensor does not break
or breaks late.
Possible causes:
• Incorrect paper settings
• Redrive bubble sensor failure
• Clear away anything in the paper path that might
cause the paper to jam.
• Be sure the paper settings match the media
used.
• Go to
“Redrive bubble sensor service check”
203.08
Redrive bubble sensor is never made
or is made late.
See
.
203.21,
203.22
Paper path redrive motor stalled or is
under speed.
Possible causes:
• Faulty paper path redrive motor
• Faulty cable/connector
• Faulty system board
• Check that the waste toner container is latched
correctly in the printer.
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to
“149.xx—Paper path redrive motor
error service check” on page 2-74
Error code
Description
Action
1
2
Summary of Contents for C792de
Page 17: ...Notices and safety information xvii 5062...
Page 18: ...xviii Service Manual 5062...
Page 24: ...xxiv Service Manual 5062...
Page 38: ...1 14 Service Manual 5062...
Page 178: ...2 140 Service Manual 5062...
Page 220: ...3 42 Service Manual 5062...
Page 234: ...4 14 Service Manual 5062 11 Slide the lower left cover down to remove it from the left cover...
Page 242: ...4 22 Service Manual 5062 3 Separate the system board shield door from the rear upper cover...
Page 244: ...4 24 Service Manual 5062 6 Remove the screw B 7 Remove the four screws C B 88A0212 C 88A0323...
Page 258: ...4 38 Service Manual 5062 3 Remove the screw A in the top cover A 88A0323...
Page 260: ...4 40 Service Manual 5062 6 Press the release tab B to disconnect the cable from the assembly B...
Page 275: ...Repair information 4 55 5062 4 Push the assembly up and pull to remove it...
Page 423: ...Repair information 4 203 5062 7 Remove the motor from the bracket...
Page 429: ...Repair information 4 209 5062 7 Release the pick assembly cables from the cable guide D D...
Page 464: ...4 244 Service Manual 5062 3 Using a spring hook remove the spring...
Page 492: ...4 272 Service Manual 5062 3 Use a spring hook to remove the spring A...
Page 517: ...Repair information 4 297 5062 4 Remove the screw C from the left side...
Page 521: ...Repair information 4 301 5062 6 Remove the two screws D one screw E and disconnect the cable F...
Page 537: ...Repair information 4 317 5062...
Page 538: ...4 318 Service Manual 5062...
Page 540: ...5 2 Service Manual 5062 Connectors System board...
Page 555: ...Connector locations 5 17 5062 5 bin mailbox printer circuit board...
Page 556: ...5 18 Service Manual 5062...
Page 560: ...6 4 Service Manual 5062...
Page 564: ...7 4 Service Manual 5062 Assembly 2 Left and rear covers 1 2 4 5 6 7 8 9 10 11 12 13 14 3...
Page 566: ...7 6 Service Manual 5062 Assembly 3 Front 1 2 4 5 6 7 8 3 3 3 3...
Page 568: ...7 8 Service Manual 5062 Assembly 3 1 Front continued 1 2 4 5 1 1 1 3...
Page 570: ...7 10 Service Manual 5062 Assembly 4 Left 1 2 4 5 6 8 7 3...
Page 572: ...7 12 Service Manual 5062 Assembly 4 1 Left continued 1 2 3 4...
Page 574: ...7 14 Service Manual 5062 Assembly 5 Rear 1 2 3 6 10 8 9 11 4 7 5 12...
Page 576: ...7 16 Service Manual 5062 Assembly 6 Optional 550 sheet tray 1 2...
Page 578: ...7 18 Service Manual 5062 Assembly 7 Optional 550 sheet drawer assembly 4 5 3 2 2 1...
Page 582: ...7 22 Service Manual 5062 Assembly 9 Finisher assembly...
Page 584: ...7 24 Service Manual 5062 Assembly 9 1 Finisher assembly continued...
Page 586: ...7 26 Service Manual 5062 Assembly 10 Finisher stapler assembly 1 2...
Page 588: ...7 28 Service Manual 5062 Assembly 11 High capacity output stacker...
Page 590: ...7 30 Service Manual 5062 Assembly 11 1 High capacity output stacker continued...
Page 604: ...7 44 Service Manual 5062...
Page 606: ...A 2 Service Manual 5062 Print Quality Pages Page 1 total of five...
Page 607: ...Appendix A Print samples A 3 5062 Print Quality Pages Page 2 total of five...
Page 608: ...A 4 Service Manual 5062 Print Quality Pages Page 3 total of five...
Page 609: ...Appendix A Print samples A 5 5062 Print Quality Pages Page 4 total of five...
Page 613: ...Appendix A Print samples A 9 5062 Printhead electronic alignment test page Magenta two of two...
Page 626: ...I 12 Service Manual 5062...
Page 630: ...I 16 Service Manual 5062...