Lexmark 7463-032, Service Manual

Page: 121 / 834

Action Yes No
Step 7
Check the sensor (ADF pick) for proper connection.
Is the above component properly connected?
Replace the sensor
(ADF pick). Go to
“Sensor (ADF pick)
removal” on page
494
.
Replace the connection
Step 8
Check the ADF pick motor for proper operation. 1. Enter the Diagnostics
Menu. 2. Touch motor TESTS. 3. Touch Pick Motor. 4. Perform the test
Does the ADF pick motor operate properly?
Go to step 10. Go to step 9.
Step 9
Check the ADF pick motor for proper connection.
Is the above component properly connected?
Replace the ADF rear
side drive parts pack. Replace the connection
Step 10
Place an undamaged document in the ADF, and perform an ADF test.
Does the error remain?
Replace the ADF
controller PCBA. Problem solved.
Step 11
Perform a print test using the ADF.
Does the problem remain?
Contact the next
highest level of
support. Problem solved.
Sensor (ADF pick) late leaving or not cleared jam service check
Action Yes No
Step 1
Check the media size setup and tray guides for the ADF.
Does the media size, in use, match the size set for the ADF?
Go to step 2. Replace the media, or
change the media size
setup.
Step 2
Check the original document condition.
Is the original document free of paper clips and staples as well as damage
such as creases, tears, holes or excessive wear?
Go to step 3. Remove damaged
original document and
replace with a new
undamaged original
document. Perform a
ADF test.
If the problem remains,
go to
step 3 .
Step 3
Check the media path for contaminates.
Is the media path free of excess media dust and foreign objects such as
paper clips and staples?
Go to step 4. Remove all
contaminates from the
media path.
7463
Diagnostic information
121