Lexmark 3200 Color Jetprinter Service Manual Download Page 13 | Manualshive

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Diagnostic Information

2-1

4097-00X

2. Diagnostic Information

Start

Use the indicator light table, the symptom tables, service checks,
and diagnostic aids in chapter 3, to determine the printer failure.

Indicator Light Table

Power light on

Machine is on.

Power light on and busy light
flashes two times

Paper out.

Power light on and busy light
flashes on and off

Paper jam.

Power light and busy light flash

Go to the

“Carrier Transport Service

Check” on page 2-5

.

Both lights on at the same time

Printer is busy or printing.

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Summary of Contents for 3200 Color Jetprinter

Page 1: ...printer Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Table of Contents Index Safety and Notices Trademarks...

Page 2: ...5 3 740 New Circle Road N W Lexington Kentucky 40550 U S A Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Yo...

Page 3: ...mptom Tables 2 3 Service Checks 2 5 Carrier Transport Service Check 2 5 Maintenance Station Service Check 2 7 Paper Feed Service Check 2 8 Paper Path Service Check 2 10 Power Service Check 2 11 Print...

Page 4: ...iv Service Manual 4097 00X...

Page 5: ...m tables and service checks used to isolate failing field replaceable units FRUs 3 Diagnostic Aids contains tests and checks used to locate or repeat symptoms of printer problems 4 Repair Information...

Page 6: ...and servicing of this product Professional service personnel should understand this and take necessary precautions Consignes de S curit Ce produit a t con u test et approuv pour respecter les normes s...

Page 7: ...onale di assistenza autorizzato deve quindi adottare le precauzioni necessarie Sicherheitshinweise Dieses Produkt und die zugeh rigen Komponenten wurden entworfen und getestet um beim Einsatz die welt...

Page 8: ...eparaci n de la m quina El personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias Informa es de Seguran a Este produto foi concebido testado e aprovado para satis...

Page 9: ...d algunes peces pot ser que no sempre siguin bvies Lexmark no es responsabilitza de l us d altres peces de recanvi La informaci pel manteniment d aquest producte est orientada exclusivament a profess...

Page 10: ...x Service Manual 4097 00X...

Page 11: ...he right The color cartridge has a total of 192 nozzles and installs on the left The printer is capable of printing in two directions from either cartridge Power Consumption 8 Watts power off and powe...

Page 12: ...etermine the symptom and repair the failure Begin with Indicator Light Table on page 2 1 After you complete the repair perform tests as needed to verify the repair Abbreviations ESD Electrostatic Disc...

Page 13: ...apter 3 to determine the printer failure Indicator Light Table Power light on Machine is on Power light on and busy light flashes two times Paper out Power light on and busy light flashes on and off P...

Page 14: ...to the Symptom Tables on page 2 3 locate the symptom and take the indicated action If your printer does not complete POST locate the symptom in the following table and take the indicated action POST...

Page 15: ...ovement Slow carrier movement Carrier stops Carrier slams side frame Go to the Carrier Transport Service Check on page 2 5 Symptom Action Maintenance station Fails to cap the printheads Fails to clean...

Page 16: ...er Feed Service Check on page 2 8 Paper skews Go to the Paper Path Service Check on page 2 10 No power in machine motors do not operate Go to the Power Service Check on page 2 11 Voids in characters L...

Page 17: ...ttering motor or a motor that fails to turn can be caused by An open or short in the motor An open or short in the motor driver on the system board A bind in the carrier transport mechanism With the c...

Page 18: ...paper is removed If voltage does not change when paper is removed replace the home position sensor If the problem remains replace the system board 6 Maintenance Station A problem with the maintenance...

Page 19: ...r movement to the left uncaps the printhead The wiper cleans the printhead nozzles as the carrier leaves the maintenance station The wiper cleans the printhead only when the carrier is moving to the l...

Page 20: ...per in the sheet feeder Be sure the correct type of paper is being used Check for static in the paper 1 System Board Unplug the printer and disconnect the paperfeed motor J3 from the system board Plug...

Page 21: ...ns If the paper feed motor turns in one direction only replace the system board Binds in the paper feed motor or gear train can cause intermittent false paper jam errors Remove the paper feed motor an...

Page 22: ...ns Be sure the correct type of paper is being used Be sure the printer is installed on a flat surface 1 Large and Small Feed Rollers Check for wear and binds 2 Small Feed Roller Springs Check for dama...

Page 23: ...If continuity is incorrect replace the power connector 3 Printhead Cable Carrier Home Sensor Parallel Cable Paper Feed Motor Carrier Transport Motor Operator Panel Unplug the printer Disconnect one o...

Page 24: ...or wear or damage Print Cartridge Latch Latch Spring Carrier 4 System Board Printhead Cable Rubber Backer Run the Test Page on page 3 1 A void in the print indicates one or more print nozzles are not...

Page 25: ...belt for wear Carrier guide rod for wear or dirt If dirty clean and lubricate Carrier to carrier frame engagement should be lubricated with grease P N 99A0394 Idler pulley parts for wear damage or loo...

Page 26: ...2 14 Service Manual 4097 00X...

Page 27: ...feeder 3 Press the power and paper feed buttons at the same time and hold for approximately five seconds until the test starts The test will run until the power button is depressed The first three lin...

Page 28: ...3 2 Service Manual 4097 00X...

Page 29: ...m ground point This discharges any static electricity in your body to the machine Hold the ESD sensitive part by its edge connector shroud cover do not touch its pins If you are removing a pluggable m...

Page 30: ...Procedures The following procedures are arranged according to the name of the printer part discussed CAUTION Unplug the power cord before removing any parts Releasing Plastic Latches Many of the part...

Page 31: ...Removal 1 Remove the front cover 2 Remove the printhead carrier without disconnecting the system board cables 3 Remove the carrier belt 4 Depress the latch on the idler pulley slide it to the left and...

Page 32: ...gear plate Note of the position of the spring located on the end of the exit roller shaft 3 Remove the spring and lift the exit roller out of the machine Front Cover Removal 1 Remove the two cover mo...

Page 33: ...ve the cap assembly 8 Remove the felt gutter pad Note If any glue is present on the maintenance station during removal replace the entire maintenance station Large Feed Roller Removal 1 Remove the fro...

Page 34: ...old star roller assembly Operator Panel Assembly Removal 1 Remove the front cover 2 Remove the carrier frame 3 Disconnect the operator panel cable from the system board Note the routing of the cable...

Page 35: ...The carrier is attached to the carrier belt between two raised tabs on the belt Be sure to note this location when reinstalling the carrier 6 Remove the carrier belt from the rear of the carrier 7 Rem...

Page 36: ...Removal 1 Remove the front cover 2 Remove the carrier frame 3 Remove the sheet feeder 4 Facing the rear of the machine remove the small feed rollers 5 Unhook the four small feed roller springs from t...

Page 37: ...ns 5 1 4097 00X 5 Connector Locations J1 Printhead Cable 1 J2 Printhead Cable 2 J3 Paper Feed Motor J4 Carrier Transport Motor J5 Power Connector J6 Parallel Port J7 Operator Panel S1 EOF Sensor S2 Ac...

Page 38: ...5 2 Service Manual 4097 00X...

Page 39: ...maintain optimum performance Lubrication Specifications Lubricate only when parts are replaced or as needed not on a scheduled basis Use grease P N 99A0394 to lubricate the following All gear mounting...

Page 40: ...6 2 Service Manual 4097 00X...

Page 41: ...the same list Common parts are shown by one index number Parts peculiar to one or the other of the assemblies are listed separately and identified by description NS Not Shown in the Asm Index column i...

Page 42: ...7 2 Service Manual 4097 00X Assembly 1 Covers...

Page 43: ...1 Base Asm 001 3 17D0551 1 Base Asm 002 4 17D0560 1 Buttons and Lens Asm Operator Panel 5 17D0554 1 Cover Access 001 5 17D0555 1 Cover Access 002 6 17D0552 1 Cover Front 001 6 17D0553 1 Cover Front 0...

Page 44: ...7 4 Service Manual 4097 00X Assembly 2 Paper Feed Carrier Transport...

Page 45: ...sm 3 17D0565 1 Roller Large Feed with Gear Asm 4 17D0564 1 Roller Star Asm Mid Frame with Brackets 5 17D0569 1 Roller Exit Asm with Gear 6 17D0568 1 Plate Gear Asm without Motor 7 17D0567 1 Motor Pape...

Page 46: ...7 6 Service Manual 4097 00X Assembly 3 Electronics...

Page 47: ...iption 3 1 17D0570 1 System Board 2 17D0590 4 Screws PP 3 17D0559 1 Operator Panel Power Connector 4 17D0574 1 Actuator Assembly NS 17D0575 1 Power Supply External LV 100 Japan NS 17D0576 1 Power Supp...

Page 48: ...7 8 Service Manual 4097 00X Assembly 4 Carrier...

Page 49: ...X Asm Index Part Number Units Description 4 1 17D0578 1 Carrier Assembly Complete 2 17D0580 1 Rod Carrier Guide 3 17D0579 1 Printhead Rubber Backers 4 17D0581 1 Cartridge Interlock Keys 5 17D0572 1 Pr...

Page 50: ...7 10 Service Manual 4097 00X Assembly 5 Carrier Transport...

Page 51: ...ring PP 2 17D0582 1 Motor Carrier Transport with Gear 3 17D0590 2 Retainers Carrier Guide Rod PP 4 17D0583 1 Belt Carrier 5 17D0580 1 Rod Carrier Guide 6 17D0588 1 Pulley Idler Asm 7 17D0563 1 Frame C...

Page 52: ...7 12 Service Manual 4097 00X Assembly 6 Maintenance Station...

Page 53: ...Parts Catalog 7 13 4097 00X Asm Index Part Number Units Description 7 1 17D0586 1 Maintenance Station 2 17D0587 1 Wipers and Caps 3 17D0556 1 Gutter Pad...

Page 54: ...7 14 Service Manual 4097 00X...

Page 55: ...7 12 Paper Feed 7 4 Plastic Latches 4 2 POST Sequence 2 2 Symptom Table 2 2 Power Consumption 1 1 Preventive Maintenance 6 1 Problems Carrier Transport 2 3 Maintenance Station 2 3 Paper Feed 2 4 Power...

Page 56: ...Wipers Caps 4 5 Repair Information 4 1 S Safety Information vi Service Checks Carrier Transport 2 5 Envelope Feed 2 7 Maintenance Station 2 7 Paper Feed 2 8 Power 2 11 Start 2 1 Symptom Table POST 2 2...

Page 57: ...curate and complete Yes No 3 Was the book easy to use Yes No 4 What can we do to improve the book ______________________________________________ ______________________________________________ 5 What i...

Page 58: ...4097 00X...

Page 59: ...Along Line POSTAGE WILL BE PAID BY ADDRESSEE LEXMARK INTERNATIONAL INC DEPARTMENT D22A BUILDING 035 3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511 9954 Fold Here Tape Please Do Not Staple Tape BUSINESS...

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