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T

oner specs

Replace the toner cartridge. For more information, 
see the 

User’s Guide

.

Clean the inside of the MFP. For more information, 
see the 

User’s Guide

.

Print irregularities

Use only new, dry paper.

You may be able to temporarily extend the toner 
cartridge life by shaking the toner cartridge. If 
this does not work, install a new print cartridge.

Vertical lines

Replace the photoconductor. For more 
information, see the 

User’s Guide

.

You may be able to temporarily extend the toner 
cartridge life by shaking the toner cartridge. If 
this does not work, install a new print cartridge.

Horizontal stripes

Replace the toner cartridge. For more information, 
see the 

User’s Guide

.

Gray background

For copies, adjust the darkness settings by 
pressing 

Darkness

 from the control panel.

For prints, adjust the darkness settings from the 
control panel menu:

1

From the control panel, press 

Menu

.

2

Press  

or  

repeatedly 

until 

MACHINE 

SETUP 

appears.

3

Press .

4

Press  

or  

repeatedly 

until 

Toner 

Dark 

appears.

5

Press .

6

Press 

 or 

 repeatedly to adjust the 

darkness settings.

7

Press 

 to save the settings.

8

Press 

Back

 repeatedly to return to the 

Ready prompt.

Replace the toner cartridge. For more 
information, see the 

User’s Guide

.

Toner smear

Clean the inside of the MFP. For more 
information, see the 

User’s Guide

.

Make sure that the paper type settings match 
the paper in the tray.

Replace the toner cartridge. For more 
information, see the 

User’s Guide

.

Page skew

Make sure the paper guides in the tray are 
aligned with the edges of the paper. 

Make sure the paper guides for the manual 
feeder are aligned with the edges of the paper.

Wrinkles or creases

Make sure paper is loaded correctly.

Make sure the paper is not too wet. Keep paper 
in its original wrapper and out of high humidity 
areas until needed. Try paper from a freshly 
opened pack.

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