Lexmark 14D0000 - Z33 Color Inkjet Printer User Manual Download Page 65

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www.lexmark.com

Troubleshooting

Lexmark Z13
Lexmark Z23
Lexmark Z33

Printer overview

Basic printing

Printing ideas

Maintenance

Troubleshooting

Notices

Index

Solving general printing problems

When you have a printing problem, first make sure:

•

The power supply is plugged into the printer and a properly grounded electrical outlet.

•

The printer is turned on, and there are no lights blinking. For help, see

Understanding error messages and flashing lights

•

The USB cable is securely attached to both the computer and the printer.

•

The printer software is installed correctly. For help, see

Solving printer software

installation problems

•

The paper is loaded correctly. For help, see

Load the paper

•

The printer is set as the default printer. To set the printer to default status:

Highlight the printer icon on your desktop.

From the Printing menu, select Set Default Printer.

•

Hubs or other devices, such as scanners or fax machines, are disconnected from your
printer. Connect the printer directly to your computer. Print a test page from the
Control Panel. For help, see

Printing a test page

Summary of Contents for 14D0000 - Z33 Color Inkjet Printer

Page 1: ...ating Click the categories in the left pane to navigate through the pages Click the blue text to link to other parts of this User s Guide Click the arrows at the bottom of the screen to move forward and backward through the pages Searching 1 From the Acrobat Edit menu choose Find 2 In the Find What box type the word or phrase you want to search 3 Click Find Printing From the Acrobat File menu 1 Ch...

Page 2: ...ing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 This section contains information about the printer software and hardware and how they work together Understanding the printer software Understanding the printer parts ...

Page 3: ...alog box Control Panel When you installed the printer software the Page Setup and Print dialog boxes were set to the default settings To print a typical document on plain paper use these default settings Print Quality Normal Paper Type Plain Paper Size A4 or U S Letter Orientation Portrait To customize the settings for your document use the Page Setup and Print dialog boxes For more information on...

Page 4: ...ng Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Page Setup dialog box While your document is open use the Page Setup dialog box to select settings such as paper size and orientation To customize the settings in the Page Setup dialog box 1 From the File menu of your software application choose Page Setup ...

Page 5: ...log box If you want more information about the settings in the Page Setup dialog box click Help to view the printer software Help When you are finished click Done From the pop up menu in the upper left choose Select When you want to General Paper Size Choose a paper size Scaling Change the scaling value of the document Valid values are between 25 and 400 Orientation Choose between portrait and lan...

Page 6: ...ing Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Print dialog box While your document is open you can use the Print dialog box to select settings that affect the appearance of your document To customize the settings in the Print dialog box 1 From the File menu of your software application choose Print ...

Page 7: ... Print the pages in reverse order so the first page of your document is on top of the stack in the paper exit tray Wait for pages to dry Add more time between pages as they exit the printer Select this option when you want to keep documents from smearing Paper Type Quality Paper Type Specify the type of paper you ve loaded into the printer Select Plain Coated Transparency Iron On Transfer or Gloss...

Page 8: ...o the color in the document Background Printing Print in Foreground Print when there are not enough system resources available otherwise Note You will not be able to use your computer while printing in foreground Print in Background Print most documents Background printing is recommended for all jobs unless a problem occurs Select an exact date and time for the document to print Mark a print job U...

Page 9: ...intenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 If you want more information about the settings in the Print dialog box click Help to view the printer software Help When you are finished click Done 3 Click Print to apply your settings and print your document ...

Page 10: ...nance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Control Panel Use the Control Panel to View ink levels Install print cartridges Align the print cartridges Clean the print nozzles Print a test page Order supplies View printer software version and copyright information ...

Page 11: ...ices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 To open the Control Panel 1 From the Apple menu choose Control Panels the Control Panel for your printer To learn more click the to view the printer software Help When you re finished click Done 2 Click the Close box in the upper left corner to close the Control Panel ...

Page 12: ...oting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Understanding the printer parts The table beginning on the next page describes each part Paper guide Paper exit tray Paper support Sheet feeder USB connector Power supply Paper Feed button and Paper Feed light Power button and Power light Front cover ...

Page 13: ...k the printer status For more information see Understanding error messages and flashing lights Paper guide Make sure paper feeds correctly into the printer Paper support Keep paper straight in the sheet feeder Make sure you fully extend the paper support Power button Turn the printer on or off Power light Check the printer status For more information see Understanding error messages and flashing l...

Page 14: ...hooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Basic printing is as easy as Step 1 Load the paper Step 2 Customize the printer settings Step 3 Print your document Note For help printing on specialty paper such as photo paper banner paper transparencies or iron on transfers see Printing ideas ...

Page 15: ...ng on the thickness of the paper 1 Make sure the paper support is upright and fully extended 2 Place the paper against the right side of the paper support with the print side facing you Note If loading letter size paper align the top of the paper with the top of the paper support 3 Squeeze the release tab and the paper guide together Slide the paper guide to the left edge of the paper For informat...

Page 16: ...Z33 Step 2 Customize the printer settings If you are using A4 or letter size paper and you want normal print quality and speed you don t need to adjust the printer settings If you are using specialty paper see Printing ideas to customize your printer settings For more information about the different printer settings see Understanding the printer software ...

Page 17: ... ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your document After you load the paper and customize the printer settings if necessary you are ready to print 1 From the software application File menu choose Print 2 Click Print ...

Page 18: ...documents This section shows you how to get the most from your printer taking you step by step to print your customized documents Printing photos Printing on premium paper Printing cards Printing envelopes Printing color images in black and white Printing labels Printing on custom size paper Printing an iron on transfer Printing transparencies Printing your document in reverse order Printing a ban...

Page 19: ...per You may want to print your photos on plain paper before loading photo paper and changing your settings To print on a photo card see Printing cards Step 1 Load the photo paper If your paper came with instructions read them carefully Make sure the glossy or coated side is facing you Load the photo paper against the right side of the paper support Note Make sure you do not push the photo paper to...

Page 20: ...per size and orientation a From the software application File menu choose Page Setup b From the Paper Size pop up menu choose the paper size for your photo To choose a custom paper size see Printing on custom size paper c Choose Portrait or Landscape orientation d Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the pop up menu in the u...

Page 21: ... the Print Quality Note Higher print quality settings result in better quality documents but may take longer to print d From the pop up menu choose Color e Select Built In Color Matching f From the Document Color pop up menu choose Natural Color g From the Halftone pop up menu select Airbrush quality Step 3 Print your photos Click Print Note To prevent smudging remove each photo as it exits the pr...

Page 22: ... at a time depending on the thickness of the paper Step 1 Load the premium paper If your paper came with instructions read them carefully If there is a special mark on the paper such as a watermark make sure the mark is facing away from you Load the paper vertically against the right side of the paper support Note Make sure you do not push the paper too far into the sheet feeder Slide the paper gu...

Page 23: ...er size and orientation a From the software application File menu choose Page Setup b From the Paper Size pop up menu choose the paper size for your document To choose a custom paper size see Printing on custom size paper c Choose Portrait or Landscape orientation d Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the pop up menu in the...

Page 24: ...intenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 c Choose Plain for the Paper Type Better or Best for the Print Quality Note Higher print quality settings result in better quality documents but may take longer to print Step 3 Print your document Click Print ...

Page 25: ...g cards index cards photo cards or postcards at a time depending on the thickness of the cards Step 1 Load the cards If your cards came with instructions read them carefully Make sure the print side is facing you Load the cards vertically against the right side of the paper support Note Make sure you do not push the cards too far into the sheet feeder Slide the paper guide to the left side of the ...

Page 26: ...er size and orientation a From the software application File menu choose Page Setup b From the Paper Size pop up menu choose the card size for your document To select a custom size paper see Printing on custom size paper c Choose Portrait or Landscape orientation d Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the pop up menu in the ...

Page 27: ...ssy Photo Paper for photo cards or Plain for other types of cards Print Quality Better or Best for photo cards or Normal for other types of cards Note Higher print quality settings result in better quality documents but may take longer to print Step 3 Print your cards Click Print Note To prevent smudging remove each photo card as it exits the printer and let it dry before stacking ...

Page 28: ... Load the envelopes Note Do not use envelopes with holes windows deep embossing metal clasps string ties or metal folding bars Make sure your envelopes are unused and undamaged Make sure the print side is facing you Make sure the stamp location is in the upper left corner Load the envelopes vertically against the right side of the paper support Make sure you do not push the envelopes too far into ...

Page 29: ...From the Paper Size pop up menu choose the appropriate envelope size To select a custom envelope size see Printing on custom size paper c Select Landscape orientation Note Many software applications are designed to override the envelope settings in Page Setup Make sure Landscape orientation is also selected in your software application d Click OK 2 Choose a paper type a From the software applicati...

Page 30: ...www lexmark com 30 Printing ideas Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your envelopes Click Print ...

Page 31: ...vailable if there is a black print cartridge installed You can print up to 100 sheets of plain paper at a time depending on the thickness of the paper Step 1 Load the paper For help see Basic printing Step 2 Customize the printer settings For help see Understanding the printer software 1 From the software application File menu choose Print 2 From the pop up menu in the upper left of the Print dial...

Page 32: ...er overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 5 Customize your document following the steps in Basic printing or Printing ideas Step 3 Print your document Click Print ...

Page 33: ...tep 1 Load the labels Use only labels designed for inkjet printers If your labels came with instructions read them carefully Make sure there are no missing or curled labels Make sure the print side is facing you Load the labels vertically against the right side of the paper support Note Make sure you do not push the label sheets too far into the sheet feeder Do not print within 1 mm 0 04 in of the...

Page 34: ...are application File menu choose Page Setup b From the Paper Size area choose A4 or Letter c Choose Portrait or Landscape orientation d Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the pop up menu in the upper left of the Print dialog box choose Paper Type Quality c Choose Plain for the Paper Type Better or Best for the Print Qualit...

Page 35: ...www lexmark com 35 Printing ideas Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your labels Click Print ...

Page 36: ...document on custom size paper Step 1 Load the custom size paper Make sure the paper size fits within these dimensions Width 76 to 216 mm 3 to 8 5 in Height 127 to 355 6 mm 5 to 14 in Make sure the print side is facing you Load the paper vertically against the right side of the paper support Do not push the paper too far into the sheet feeder Slide the paper guide to the left side of the paper For ...

Page 37: ...Page Setup b From the Paper Size pop up menu choose Edit Custom Paper Sizes c Click New d From the Units pop up menu choose Inches in or Millimeters mm e Type the dimensions for your custom paper size f From the Kind pop up menu choose Letter Envelope or Card g Type a unique name for your custom paper size in the Paper Size Name box h Click Save i Click Done j Click OK on the Page Setup dialog box...

Page 38: ...g ideas Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your document 1 From the software application File menu choose Print 2 Click Print ...

Page 39: ...s You may want to print your iron on transfer on plain paper before loading the iron on transfers and changing printer settings Step 1 Load the iron on transfers If your paper came with instructions read them carefully Make sure the print blank side is facing you Load the iron on transfers vertically against the right side of the paper support Note Make sure you don t push the iron on transfers to...

Page 40: ...ng the printer software 1 Choose a paper size a From the software application File menu choose Page Setup b From the Paper Size pop up menu choose A4 or U S Letter 2 Choose a paper type and print quality a From the software application File menu choose Print b From the pop up menu in the upper left of the Print dialog box choose Paper Type Quality c Choose Iron On Transfer for the Paper Type Norma...

Page 41: ...printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your iron on transfers Click Print Note To prevent smudging remove each iron on transfer as it exits the printer and let it dry before stacking ...

Page 42: ...sparencies Use only transparencies designed for inkjet printers If your transparencies came with instructions read them carefully The rough print side of the transparencies should face you If the transparencies have a removable strip make sure each strip faces away from you and down Load the transparencies vertically against the right side of the paper support Note Make sure you don t push the tra...

Page 43: ...oftware application File menu choose Page Setup b From the Paper Size pop up menu choose A4 or U S Letter c Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the pop up menu in the upper left of the Print dialog box choose Paper Type Quality c Choose Transparency for the Paper Type Normal or Better for the Print Quality Note Higher print...

Page 44: ...sic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your transparencies Click Print Note To prevent smudging remove each transparency as it exits the printer and let it dry before stacking ...

Page 45: ...g Step 2 Customize the printer settings For help see Understanding the printer software 1 Choose a paper size a From the software application File menu choose Page Setup b From the Paper Size pop up menu choose the paper size suitable for your document c Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the pop up menu in the upper left ...

Page 46: ...Lexmark Z33 c Choose the paper type and print quality suitable for your document Note Higher print quality settings result in better quality documents but may take longer to print 3 From the pop up menu in the upper left corner of the Paper Type Quality dialog box choose General 4 Select Print Last Page First Step 3 Print your document Click Print ...

Page 47: ... paper at a time The maximum paper size is 120 inches Load only the amount of paper your banner requires Step 1 Load the banner paper 1 Remove any paper from the sheet feeder 2 Lower the top portion of the paper support 3 Place the stack of banner paper behind the printer Note Loading excess banner paper or pushing the paper too far into the printer may cause a paper jam For help see Clearing pape...

Page 48: ...should be facing you 5 Slide the paper guide to the left edge of the paper Step 2 Customize the printer settings For help see Understanding the printer software 1 Choose a paper size and orientation a From the software application File menu choose Page Setup b From the Paper Size pop up menu choose Banner A4 or Banner Letter Note If you don t choose Banner the banner paper may cause a paper jam Fo...

Page 49: ... application File menu choose Print b From the pop up menu in the upper left of the Print dialog box choose Paper Type Quality c Choose Plain for the Paper Type Normal for the Print Quality Note Higher print quality settings result in better quality documents but may take longer to print Step 3 Print your banner Click Print Note After your banner prints extend the paper support all the way up for ...

Page 50: ...enance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 This section contains information to help you maintain your printer Replacing the print cartridges Aligning the print cartridges Preserving the print cartridges Storing an extra print cartridge Ordering supplies ...

Page 51: ...cartridge remove the used one Removing the used cartridge 1 Make sure the Power light is on 2 Raise the front cover The print cartridge carrier moves to the loading position unless the printer is busy 3 Remove the used print cartridge Store it in an airtight container or dispose of it properly If you own a Lexmark Z13 printer you can store the cartridge in the print cartridge storage unit see Stor...

Page 52: ...t results use Lexmark supplies Refilling cartridges can affect print quality and cause damage to the printer 1 If you re installing a new cartridge remove the sticker and transparent tape Warning Do not touch the gold contact areas on the back and bottom of the print cartridge 2 Click your printer name for instructions on installing print cartridges Lexmark Z13 Lexmark Z23 Lexmark Z33 ...

Page 53: ...parately For more information see Ordering supplies Your printer uses one print cartridge at a time either a black or a color cartridge To install a print cartridge Note To extend the life of your color print cartridge print black and white documents with a black print cartridge Open the cartridge carrier lid Insert the print cartridge into the carrier a b c Close the carrier lid completely d Clos...

Page 54: ...ith one of the following cartridge configurations A color cartridge by itself in the left carrier A black cartridge by itself in the right carrier Both a color and a black cartridge To install a print cartridge Note To extend the life of your color print cartridge and improve printing speed install a black print cartridge along with the color cartridge Insert the print cartridge into the carrier C...

Page 55: ...tridge P N 10N0016 Your printer can print with one of the following cartridge configurations A color cartridge by itself in the left carrier A black cartridge by itself in the right carrier Both a color and a black cartridge To install a print cartridge Open the cartridge carrier lid Insert the print cartridge into the carrier Close the carrier lid completely a b c d Close the front cover Continue...

Page 56: ...ge the Control Panel and Cartridge Setup dialog box open automatically 1 Choose the type of print cartridge you installed 2 Specify whether the cartridge is a New Cartridge or an Old Cartridge one that has been used before Note If an Old Cartridge one that has been used before is incorrectly identified as a New Cartridge your ink levels in the Control Panel may be incorrect 3 Click OK 4 If you ins...

Page 57: ...ly align print cartridges after installing or replacing a print cartridge However you may also need to align the print cartridges when Printed characters are improperly formed or misaligned Vertical straight lines are wavy To align the print cartridges 1 Load plain paper in the printer For help see Load the paper 2 From the Apple menu choose Control Panels 3 Choose the Control Panel for your print...

Page 58: ...On the Cartridges tab click Align Cartridges An alignment page with several alignment patterns prints Each pattern has a number under it Depending on the cartridges you have installed the number of alignment patterns will vary Note If the alignment page doesn t print make sure you completely removed the sticker and transparent tape from the print cartridges ...

Page 59: ...Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 5 From the printed page find the number under the darkest arrow For example in alignment group A number 3 is the darkest 6 Click the arrows in the Align Cartridges dialog box to display the number that matches the darkest arrow on the printed page 7 Click OK ...

Page 60: ...a print cartridge from the printer except to replace clean or store it in the cartridge storage unit Lexmark Z13 printer only or another airtight container The print cartridge will not print correctly if left exposed for an extended period of time For more information see Storing an extra print cartridge Lexmark s printer warranty does not cover repair of failures or damage caused by a refilled ca...

Page 61: ...ark Z13 Lexmark Z23 Lexmark Z33 Storing an extra print cartridge Note These instructions apply only to the Lexmark Z13 printer Attaching the print cartridge storage unit to the printer 1 Insert the tabs on the print cartridge storage unit into the slots on the back of your printer 2 Snap the storage unit securely into place ...

Page 62: ...exmark Z33 Inserting a print cartridge in the storage unit 1 Insert the extra print cartridge into the storage unit 2 Push the cartridge down and then back to lock it into the storage unit Removing a print cartridge from the storage unit 1 Push the print cartridge down 2 Pull the print cartridge away from your printer and out of the storage unit ...

Page 63: ...ance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Ordering supplies You can order supplies from the Lexmark Web site at www lexmark com Item Part number Color cartridge 10N0026 Black cartridge 10N0016 USB cable 12A2405 Power supply Low Volt 14D0300 High Volt 14D0301 ...

Page 64: ...mation to help you solve printing problems Solving general printing problems Solving printer software installation problems Understanding error messages and flashing lights Resolving unsuccessful or slow printing Recovering when your computer stops responding Clearing paper misfeeds or jams Improving print quality Improving print speed Solving specialty paper problems Reducing ink usage ...

Page 65: ...flashing lights The USB cable is securely attached to both the computer and the printer The printer software is installed correctly For help see Solving printer software installation problems The paper is loaded correctly For help see Load the paper The printer is set as the default printer To set the printer to default status a Highlight the printer icon on your desktop b From the Printing menu s...

Page 66: ...ces Index Printing a test page 1 From the Apple menu choose Control Panels 2 Choose the Control Panel for your printer 3 On the Cartridges tab click Print a Test Page If the test page prints the printer is functioning properly If the test page doesn t print see Solving printer software installation problems or Resolving unsuccessful or slow printing ...

Page 67: ...ng printer software installation problems If the printer software does not install properly a communications error message appears when you try to print You may need to uninstall the printer software and then reinstall it Uninstalling the printer software 1 Insert the printer software CD into your CD ROM drive The Lexmark Installer screen appears 2 Click Uninstall ...

Page 68: ...om Using the CD that came with your printer 1 Close all open software applications 2 When your desktop appears insert the printer software CD The Lexmark Installation screen appears 3 Click Install and Agree 4 Choose the country or region closest to you and then click Continue 5 Click Yes to print an alignment page An alignment page prints If the alignment page doesn t print make sure You installe...

Page 69: ...d in step 5 7 Click Finished Note A desktop printer icon is automatically created unless multiple printers are detected Using the World Wide Web Note Before you begin make sure Stuffit Expander is loaded on your system 1 From the Lexmark Web site at www lexmark com select the appropriate driver for your operating system 2 Double click the binhex hqx file to download and install 3 Follow the instru...

Page 70: ...printing Printing ideas Maintenance Troubleshooting Notices Index Understanding error messages and flashing lights Click the topic that best describes your problem Paper Jam message The Paper Feed light is blinking Ink Low message The Paper Feed light blinks twice and the Power light is blinking ...

Page 71: ... jam see The printer has a paper jam Ink Low message Note If the ink in your cartridge is low an error message appears on your screen The lights on the printer do not blink A print cartridge is running out of ink Purchase a new print cartridge For help installing it see Replacing the print cartridges The Paper Feed light is blinking If the printer is out of paper a Load more paper For help see Loa...

Page 72: ...aintenance Troubleshooting Notices Index The Paper Feed light blinks twice and the Power light is blinking The print cartridge carrier is stalled 1 Check your computer screen for error messages 2 Turn the printer off 3 Wait a few seconds and then turn the printer back on For more help see Clearing paper misfeeds or jams ...

Page 73: ...alled correctly For help see Solving printer software installation problems The USB cable is securely attached to both the printer and the computer The printer is plugged into an outlet and is turned on You remove any extra devices and connect the printer directly to the USB port If there is still a problem click the topic that best describes it Printer is plugged in but doesn t print Printer ejec...

Page 74: ...shed too far into the sheet feeder For help see Basic printing If the paper is jammed see Clearing paper misfeeds or jams The printer is not being held or paused To check the printer status a From the desktop double click the icon for your printer b Make sure the Hold button is not depressed Print a test page from the Control Panel For help see Printing a test page If the test page prints the prin...

Page 75: ...fy that the printer is plugged into an electrical outlet Make sure paper is correctly loaded For help see Basic printing Make sure the print cartridge is properly installed For help see Replacing the print cartridges If the paper is jammed see Clearing paper misfeeds or jams Make sure the printer is set as the default printer To set the printer to default status a Highlight the printer icon on you...

Page 76: ...ng to print Make sure You remove the sticker and transparent tape from the print cartridge For help see Replacing the print cartridges The printer is set as the default printer To set the printer to default status a Highlight the printer icon on your desktop b From the Printing menu select Set Default Printer Your print cartridge does not have clogged nozzles Try Cleaning the print cartridge nozzl...

Page 77: ...uments that are large or that contain background images may also take longer to print Decrease the Print Quality setting to Normal or Quick Print Note Higher print quality settings result in better quality documents but may take longer to print Check your computer resources Consider increasing the virtual memory for your computer or increasing memory size for your software application or purchasin...

Page 78: ...mpt to start printing the job that was in the queue before the computer locked up This could cause your system to lock up again To recover from this problem 1 Turn the printer and the computer off 2 Hold down the Shift key and turn on the computer 3 Continue to hold the Shift key until you see the Mac OS screen and the words Extensions Off 4 Release the Shift key 5 Locate the printer icon on your ...

Page 79: ...sic printing Printing ideas Maintenance Troubleshooting Notices Index Clearing paper misfeeds or jams Click the topic that best desribes your problem Paper misfeeds or multiple sheets feed through the printer The printer has a paper jam The printer does not feed envelopes or specialty paper ...

Page 80: ...ickness of the paper the sheet feeder can hold up to 100 sheets of paper For help see Basic printing You don t force the paper into the printer Align the top edge of letter size paper with the top of paper support The paper support is fully extended The paper guide is against the left edge of the paper The paper guide does not cause the paper to bow in the sheet feeder The printer is on a flat lev...

Page 81: ... Page Setup dialog box and Print dialog box For help see Printing ideas You are using a specialty paper or envelope size supported by your printer Your software application is designed to print envelopes For help check your software application documentation Your printer feeds plain paper without problems If it does load the envelopes or specialty paper vertically against the right side of the she...

Page 82: ...e printer off 2 Turn the printer back on 3 If the printer does not automatically eject the page a Turn the printer off b Pull firmly on the paper to remove it If you cannot reach the paper raise the front cover pull the paper out and then close the front cover c Turn the printer on Note When you load paper make sure the paper is not pushed too far into the sheet feeder For example the top of lette...

Page 83: ...high as you expected you may need to adjust your margin settings choose a higher print quality align the print cartridges or clean the nozzles Click one of the topics below for more information on how you can improve your print quality Adjusting the margin settings Cleaning the print cartridge nozzles Choosing a higher print quality Wiping the print cartridge nozzles and contacts Aligning the prin...

Page 84: ...otices Index Adjusting the margin settings Like other printers your printer cannot print on the extreme left right top or bottom edges of a page Margin Minimum setting Left and Right 6 35 mm 0 25 in for most paper sizes 3 37 mm 0 133 in for A4 paper size Top 1 7 mm 0 067 in Bottom 12 7 mm 0 5 in for most print jobs 19 0 mm 0 75 in for best quality ...

Page 85: ...r print quality 1 From the software application File menu choose Print 2 From the pop up menu in the upper left of the Print dialog box choose Paper Type Quality 3 Choose Better or Best for the Print Quality Note Higher print quality settings result in better quality but may take longer to print 4 From the Paper Type pop up menu choose the appropriate paper type 5 Click Print ...

Page 86: ... prints so you can see if the cleaning process is successful Clean the nozzles when Printed characters are improperly formed or misaligned White dashes appear in graphics or printed text Print is smudged or too dark Colors on print jobs are faded or they differ from the colors on the screen Vertical straight lines are not smooth To clean the print nozzles 1 Load plain paper in the printer For help...

Page 87: ...inting ideas Maintenance Troubleshooting Notices Index 4 On the Cartridges tab click Clean Print Nozzles The printer prints a nozzle test pattern similar to the one shown Broken lines at the top of the page indicate clogged nozzles Unbroken lines at the bottom of the page indicate the nozzles were cleaned ...

Page 88: ...ak in the lines A broken line indicates clogged nozzles If the bottom line still has breaks clean the print nozzles up to two more times If the print quality is satisfactory after running the test three times the print cartridge nozzles are clean You do not need to complete the remaining steps If the print quality of both sets of lines is not satisfactory after running the test three times When yo...

Page 89: ...ges For help see Replacing the print cartridges b Repeat the nozzles test If the lines are still broken continue with Wiping the print cartridge nozzles and contacts Wiping the print cartridge nozzles and contacts If the print quality does not improve after cleaning the print nozzles there may be dried ink on the nozzles or contacts 1 Remove the print cartridge For help see Replacing the print car...

Page 90: ...e and then run the nozzle test again For help see Cleaning the print cartridge nozzles If the print quality still does not improve replace your print cartridge with a new one Hold the cloth against the nozzles for about three seconds Gently blot and wipe in one direction Use another clean section of cloth Hold the damp cloth against the contacts for about three seconds Gently blot and wipe in one ...

Page 91: ...ic printing Printing ideas Maintenance Troubleshooting Notices Index Improving print speed From the software application File menu choose Print 1 From the pop up menu in the upper left corner choose Paper Type Quality 2 Choose Quick Print or Normal Print Quality for faster speed 3 Click Print ...

Page 92: ...rinting Printing ideas Maintenance Troubleshooting Notices Index Solving specialty paper problems Click the topic that best desribes your problem Glossy or photo papers or transparencies stick together Printer does not feed envelopes or specialty paper Transparencies or photos contain white lines ...

Page 93: ...r photo papers or transparencies stick together Remove each page as it exits the printer and let it dry before stacking Use a photo paper or transparency designed for an inkjet printer Make sure you loaded the paper correctly with print side facing you and selected the appropriate settings in the printer software For help see Printing photos or Printing transparencies ...

Page 94: ...es or photos contain white lines Make sure you loaded the paper correctly with print side facing you and selected the appropriate settings in the printer software For help see Printing transparencies or Printing photos Select a higher print quality such as Better or Best For help see Basic printing Clean the print nozzles For help see Cleaning the print cartridge nozzles ...

Page 95: ...e size that your printer supports Your printer is not being held or paused To check the printer status a From your desktop double click the icon for your printer b From the Printing menu make sure Stop Print Queue is not selected Your software application is designed to print envelopes For help check your software application documentation Your printer feeds plain paper without problems If it does...

Page 96: ...1 From the software application File menu choose Print 2 From the pop up menu in the upper left corner of the Print dialog box select Paper Type Quality 3 Choose Quick Print to use the least amount of ink 4 Click OK If you own a Lexmark Z23 or Lexmark Z33 printer you can save color ink when you have both print cartridges loaded To save color ink see Printing color images in black and white ...

Page 97: ...eas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 This section contains information regarding legal notices and your printer warranty Edition notice Trademarks Cautions and warnings Electronic emission notices Statement of limited warranty ...

Page 98: ...his statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department...

Page 99: ...ce may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Copyright 2001 Lexmark International Inc All rights reserved UNIT...

Page 100: ...rk and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Color Jetprinter is a trademark of Lexmark International Inc Apple Mac OS and Macintosh are trademarks of Apple Computer Inc registered in the United States and other countries Other trademarks are the property of their respective owners ...

Page 101: ...ting ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Cautions and warnings CAUTION A caution identifies something that might cause you harm Warning A warning identifies something that might damage your printer hardware or software ...

Page 102: ...interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Ho...

Page 103: ... is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded a...

Page 104: ...ected to Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformité aux normes d Industrie Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Director of Lab Operations Lexmark International Inc 740 West New Circle R...

Page 105: ...o electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 The United Kingdo...

Page 106: ...ry specific warranty information that came with your printer Lexmark Z13 Color Jetprinter Lexmark Z23 Color Jetprinter Lexmark Z33 Color Jetprinter This Statement of Limited Warranty applies to this product if it was originally purchased for your use and not for resale from Lexmark or a Lexmark remarketer referred to in this statement as Remarketer Warranty Lexmark warrants that this product Is ma...

Page 107: ...r option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Warranty service The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt To ob...

Page 108: ... for exchange is defaced altered in need of a repair not included in warranty service or damaged beyond repair Also such product must be free of any legal obligations and restrictions Before you present this product for warranty service remove all programs data and removable storage media For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area...

Page 109: ...anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Failure to have installed a maintenance kit as specified if applicable Use of printing media outside of Lexmark specifications Use of other than Lexmark supplies such as toner cartridges inkjet cartridges and ribbons Use of other than Lexmark product or component ALL EXPRESS AND IMP...

Page 110: ...the greater of 1 5 000 or 2 the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable In no event will Lexmark be liable for any lost profits lost savings incidental damage or other economic consequential damages This is true ...

Page 111: ... Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state ...

Page 112: ...ing 51 coated paper loading 19 settings 20 computer locks up 78 conserving color ink 31 contacts print wiping 89 custom size paper loading 36 D downloaded printer driver installing 69 E envelopes loading 28 error messages Ink Low 71 Paper Jam 71 F foils loading 42 G glossy paper loading 19 settings 20 greeting cards loading 25 settings 26 I improving print quality 83 index cards loading 25 setting...

Page 113: ...er Jam message 70 Paper Type Quality options 7 part numbers black cartridge 63 color cartridge 63 photo paper loading 19 settings 20 pop up menus Color 8 Kind 37 Paper Size 48 Paper Type Quality 7 Units 37 Watermark 5 postcards loading 25 settings 26 Power light 72 print cartridge aligning 57 cleaning 86 ordering 63 part numbers 63 preserving 60 removing 51 print cartridge contacts wiping 89 print...

Page 114: ...rds 26 index cards 26 iron on transfers 40 labels 34 photo paper 20 postcards 26 premium paper 23 transparencies 43 software printer installing 68 uninstalling 67 specialty paper 15 18 solving problems with 92 supplies ordering 63 T test page does not print 75 printing 66 transparencies loading 42 settings 43 troubleshooting error messages 70 flashing lights 70 paper feeding 79 print quality 83 sp...

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Lexmark 14D0000 - Z33 Color Inkjet Printer, User Manual

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Summary of Contents for 14D0000 - Z33 Color Inkjet Printer

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