7 TROUBLESHOOTING / FAQ
Problem Solution
1. LCD not illuminated
• Make sure all connections are
wired properly
• Test the voltage being supplied to the
meter using an AC voltmeter
• With power off, remove any additional line fuses
and test with ohmmeter
2. Load LED not flashing
• Verify CT connections and orientations
• Make sure there is sufficient load to draw the
required current
• Test the voltage being supplied to the meter
using an AC voltmeter
3. Registered consumption low
• Check to make sure the reverse phase
indicator is not on
• Make sure that current and voltage
connections are in phase.
• Check power connections and fuses
4. Wireless AMR communication
NOTE:
Refer to section 1 before proceeding.
not operating
• Verify wireless AMR is wired
correctly per Section 5.1.
•
Verify wireless network commissioning
per section 5.1.
20
Q: What is AMR equipment?
A: AMR is Automatic Meter Reading equipment. This typically consists of radio transmitters,
repeaters and a collector that monitors, records, and is capable of transmitting data to a third
party billing service (residential billing company).
Q: Why are the current transformers color coded (Black and white, red and white, and blue
and white)?
A: CT1 needs to monitor the same phase used to power the meter on line 1, CT2 needs to monitor
the same phase used to power line 2. Color coding helps the installer maintain correct phasing.
Q: Can the meters be tampered with after installation?
A: The surface mount enclosures provide two drilled fillister head screws through which wire seals
can be installed. Also, tamper-evident labels can be affixed to the cover after installation.
Q: Can voltage input wires and current transformer secondary leads be routed through the
same conduit?
A: Yes, provided Leviton supplied CTs are used.
Q: I still can’t get my meter to work, what now?
A: Contact technical support via phone or at www.leviton.com
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Summary of Contents for 6P201-C02
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