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Appendix A - Troubleshooting 

 

8.  Click OK to see the 

Print Port Configuration

 screen, as shown below. 

 

9. Click 

the 

Browse Device

 button, select the desired Multi-function 

LevelOne FBR-1800TX Broadband Router, and click OK. 

10.  Click OK to return to the Printers folders, and right-click on the 

Printer. Ensure that the 

Work off-line

 option is NOT checked. 

 

The Printer should no longer be grayed out, and is ready for use. 

 

85 

Summary of Contents for FBR-1800TX

Page 1: ...LevelOne FBR 1800TX 1 Port Broadband router w 8 LAN Ports Printer Server User s Manual Version 1 1...

Page 2: ...35 Other Unix Systems 36 CHAPTER 5 OPERATION AND STATUS 37 Operation 37 Status Screen 37 Connection Status PPPoE 39 Connection Status PPTP 41 Connection Status Telstra Big Pond 42 Connection Details...

Page 3: ...APPENDIX A TROUBLESHOOTING 82 Overview 82 General Problems 82 Internet Access 82 Printing 83 APPENDIX B SPECIFICATIONS 86 Multi Function LevelOne FBR 1800TX Broadband Router 86 FCC Statement 86 ii...

Page 4: ...TX Broadband Router incorporates many advanced features care fully designed to provide sophisticated functions while being easy to use Internet Access Features Shared Internet Access All users on the...

Page 5: ...cess Log See which Internet connections have been made VPN Pass through Support PCs with VPN Virtual Private Networking software using PPTP L2TP and IPSec are transparently supported no configuration...

Page 6: ...a single IP address the location and even the existence of each PC is hidden From the external viewpoint there is no network only a single device the LevelOne FBR 1800TX Broadband Router Stateful Ins...

Page 7: ...e printer Print Error On Printer error detected Off No printer error detected WAN Link Act Connection to the modem attached to the WAN Internet port is established 100 Corresponding WAN port is using...

Page 8: ...All Data and restore the factory default values 1 Power Off 2 Hold the Reset Button down while you Power On 3 Keep holding the Reset Button for a few seconds until the RED LED has flashed TWICE 4 Rel...

Page 9: ...Internet Access account with an ISP and either of a DSL or Cable modem for WAN port usage For shared access to the attached printer the following clients are supported Windows 95 98 ME Windows NT 4 0...

Page 10: ...Cable modem If no cable was supplied use a standard cable 4 Connect Printer Cable Use a standard parallel printer cable to connect your printer to the Printer port on the Leve lOne FBR 1800TX Broadban...

Page 11: ...ailed instructions for the required functions To Do this Refer to Configure PCs on your LAN Chapter 4 PC Configuration Check LevelOne FBR 1800TX Broadband Router opera tion and Status Chapter 5 Operat...

Page 12: ...P If your Windows system supports UPnP an icon for the LevelOne FBR 1800TX Broadband Router will appear in the system tray notifying you that a new network device has been found and offering to create...

Page 13: ...connection is not working or your PC s IP address is not compatible with the LevelOne FBR 1800TX Broad band Router s IP Address See next item If your PC is using a fixed IP Address its IP Address must...

Page 14: ...izard and on the Cable Modem screen use the Clone MAC ad dress button to copy the MAC address from your PC to the LevelOne FBR 1800TX Broadband Router Common Connection Types Cable Modems Type Details...

Page 15: ...er Modems e g Broadband Wireless Type Details ISP Data required Dynamic IP Address Your IP Address is allocated automatically when you con nect to you ISP None Static Fixed IP Address Your ISP allocat...

Page 16: ...Data Input Use the menu bar on the top of the screen and the Back button on your Browser for navigation Changing to another screen without clicking Save does NOT save any changes you may have made You...

Page 17: ...e LAN segment to which the LevelOne FBR 1800TX Broadband Router is attached the same value as the PCs on that LAN segment DHCP Server If Enabled the LevelOne FBR 1800TX Broadband Router will allocate...

Page 18: ...st only be one 1 DHCP Server on your LAN Using the LevelOne FBR 1800TX Broadband Router s DHCP Server This is the default setting The DHCP Server settings are on the LAN screen On this screen you can...

Page 19: ...Once you have assigned a password to the LevelOne FBR 1800TX Broadband Router on the Password screen above you will be prompted for the password when you connect as shown below If no password has been...

Page 20: ...CP IP protocol be installed and configured on each PC TCP IP Settings Overview If using the default LevelOne FBR 1800TX Broadband Router settings and the default Windows TCP IP settings no changes nee...

Page 21: ...10 IP Address Win 95 Ensure your TCP IP settings are correct as follows Using DHCP To use DHCP select the radio button Obtain an IP Address automatically This is the default Windows setting Using thi...

Page 22: ...nistrator can ad vise you of the IP Address they assigned to the LevelOne FBR 1800TX Broadband Router Figure 11 Gateway Tab Win 95 98 On the DNS Configuration tab ensure Enable DNS is selected If the...

Page 23: ...Guide Checking TCP IP Settings Windows NT4 0 1 Select Control Panel Network and on the Protocols tab select the TCP IP protocol as shown below Figure 13 Windows NT4 0 TCP IP 2 Click the Properties but...

Page 24: ...ns an IP Address from the LevelOne FBR 1800TX Broad band Router Specify an IP Address If your PC is already configured check with your network administrator before making the following changes 1 The D...

Page 25: ...Figure 15 Windows NT4 0 Add Gateway 2 The DNS should be set to the address provided by your ISP as follows Click the DNS tab On the DNS screen shown below click the Add button under DNS Service Search...

Page 26: ...PC Configuration Figure 16 Windows NT4 0 DNS 23...

Page 27: ...ork and Dial up Connection 2 Right click the Local Area Connection icon and select Properties You should see a screen like the following Figure 17 Network Configuration Win 2000 3 Select the TCP IP pr...

Page 28: ...ss from the LevelOne FBR 1800TX Broad band Router Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the followi...

Page 29: ...el Network Connection 2 Right click the Local Area Connection and choose Properties You should see a screen like the following Figure 19 Network Configuration Windows XP 3 Select the TCP IP protocol f...

Page 30: ...he LevelOne FBR 1800TX Broad band Router Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the following change...

Page 31: ...t Connections 2 Select Set up or change your Internet Connection 3 Select the Connection tab and click the Setup button 4 Cancel the pop up Location Information screen 5 Click Next on the New Connecti...

Page 32: ...ndows Server or each client PC Print jobs will be spooled queued on the Windows Server and can be managed using the standard Windows Server tools Print Port Driver Setup The following procedure is for...

Page 33: ...anagement Print jobs can be managed like any Windows printer Open the Printers folder Start Settings Printers and double click any printer to see the current print jobs If the printer attached to the...

Page 34: ...port models The Port Name is shown in the Printer s Properties Banner Check this option to print a banner page before each print job If using a PostScript Printer check the PostScript box The User Nam...

Page 35: ...ith This printer will be managed by select My Computer and click Next 3 Select Add Port then select LPR Port and click New Port 4 In the Dialog requesting Name of Address of server providing lpd enter...

Page 36: ...Other Network File and Print Services then click the Details button Figure 23 Adding LPD LPR Port Win 2000 3 Enable Print Services for Unix and click OK 4 Click Next and complete the Wizard Adding th...

Page 37: ...zard Client PC Setup for LPD LPR Printing After configuring the Windows Server client PCs on the LAN can install the new printer The following procedure is for Windows 95 98 ME Windows NT4 0 and Windo...

Page 38: ...Address If you wish to continue using a fixed IP Address make the following changes to your configuration Set your Default Gateway to the IP Address of the LevelOne FBR 1800TX Broadband Router Ensure...

Page 39: ...he LevelOne FBR 1800TX Broadband Router s Options Printer Port screen L1 4 Save this data and exit the Printer Configuration Configuration is now completed and the printer is now available for use Oth...

Page 40: ...ecify which PC receives an incoming connection Refer to Chapter 6 Advanced Features for further details Applications which use non standard connections or port numbers may be blocked by the LevelOne F...

Page 41: ...1800TX Broadband Router Network Mask The Network Mask Subnet Mask for the IP Address above DHCP Server This shows the status of the DHCP Server function either Enabled or Disabled For additional info...

Page 42: ...us PPPoE If using PPPoE PPP over Ethernet a screen like the following example will be displayed when the Connection Details button is clicked Figure 26 PPPoE Status Screen Data PPPoE Connection Physic...

Page 43: ...y the Connect button Reset physical connection Preparing line for connection attempt Connecting to remote server Attempting to connect to the ISP s server Remote Server located ISP s Server has respon...

Page 44: ...n by remote devices on the Internet This is different to the hardware address seen by devices on the local LAN IP Address The IP Address of this device as seen by Internet users This address is alloca...

Page 45: ...nnection Physical Address The hardware address of this device as seen by remote devices This is different to the hardware address seen by devices on the local LAN IP Address The IP Address of this dev...

Page 46: ...l data currently in the Log This will make it easier to read new messages Refresh Update the data on screen Connection Details SingTel RAS If using the SingTel RAS access method a screen like the foll...

Page 47: ...on is only useful if the IP address shown above is allocated automatically on connection Dynamic IP address If you have a Fixed Static IP address this button has no effect If the ISP s DHCP Server has...

Page 48: ...time field indicates when the IP Address allocated by the DHCP Server will expire The lease is automatically renewed on expiry use the Renew button if you wish to manually renew the lease immediately...

Page 49: ...view The following advanced features are provided Advanced Internet Communication Applications Special Applications DMZ URL filter Access Control Remote Management Virtual Servers Dynamic DNS Firmware...

Page 50: ...with the Communication Applications listed on this screen If this problem arises you can use this screen to set which PC should receive an incoming connection as described below Communication Applica...

Page 51: ...plication Also note that the terms Incoming and Outgoing on this screen refer to traffic from the client PC viewpoint Figure 33 Special Applications Screen Data Special Applications Screen Checkbox Us...

Page 52: ...n still cannot function correctly try using the DMZ feature DMZ This feature if enabled allows one 1 computer on your LAN to be exposed to all users on the Internet allowing unrestricted 2 way communi...

Page 53: ...trash com or simply a string e g ads Any URL which contains ANY entry ANYWHERE in the URL will be blocked Buttons Delete Delete All Use these buttons to delete the selected entry or all entries as re...

Page 54: ...strictions are imposed by blocking Services or types of connections All common Services are pre defined If required you can also define your own Services Access Control Screen To view this screen sele...

Page 55: ...the blocking only during scheduled times If access is not blocked no Scheduling is possible and this setting has no effect Define Schedule Button Clicking this will open a sub window where you can de...

Page 56: ...b window where you can view the Access Control log This log shows attempted Internet accesses which have been blocked by the Access Control feature Clear Log Click this to clear and restart the Access...

Page 57: ...Members Use this screen to add or remove members PCs from the current group The Del button will remove the selected PC in the Members list from the current group The Add button will add the selected P...

Page 58: ...Two 2 separate sessions or periods can be defined Times must be entered using a 24 hr clock If the time for a particular day is blank no action will be performed Figure 37 Default Schedule Screen Data...

Page 59: ...New Service Name Enter a descriptive name to identify this service Type Select the protocol TCP UDP ICMP used to the remote system or service Start Port For TCP and UDP Services enter the beginning o...

Page 60: ...button on the Access Control screen to view this log This log shows attempted Internet accesses which have been blocked by the Access Control function Data shown in this log is as follows Date Time Da...

Page 61: ...l prevent the use of a Web Virtual Server on your LAN See Advanced Internet Virtual Servers Current IP Ad dress You must use this IP Address to connect see below This IP Address is allocated by your I...

Page 62: ...PC Remote PC Using Web Server Using FTP Server http 203 70 212 52 ftp 203 70 212 52 203 70 212 52 192 168 0 1 192 168 0 10 192 168 0 20 LAN IP Address WAN IP Address Figure 40 Virtual Servers IP Addre...

Page 63: ...Properties Enable Use this to Enable or Disable support for this Server as required If Enabled any incoming connections will be forwarded to the selected PC If Disabled any incoming connection attempt...

Page 64: ...orm Clear all data from the Properties area ready for input of a new Virtual Server entry For each entry the PC must be running the appropriate Server software Defining your own Virtual Servers If the...

Page 65: ...s to connect to your Virtual Servers using a URL rather than an IP Address This also solves the problem of having a dynamic IP address With a dynamic IP address your IP address may change whenever you...

Page 66: ...eb site to request a domain name DDNS Data User Name Enter the User name specified at the www dyndns org Web site when you registered Password Enter your current password for www dyndns org Domain Nam...

Page 67: ...ure 43 Upgrade Firmware Screen To perform the Firmware Upgrade 1 Click the Browse button and navigate to the location of the upgrade file 2 Select the upgrade file It s name will appear in the Upgrade...

Page 68: ...he DMZ PC or a Vir tual Server This database is maintained automatically but you can add and delete entries for PCs which use a Fixed Static IP Address Options Various options such as backup DNS UPnP...

Page 69: ...change if you change the PC s network card or adapter This system means you do NOT need to use Fixed static IP addresses on your LAN However you can add PCs using Fixed static IP Addresses to the PC d...

Page 70: ...tions The PC has been removed from your LAN The entry is incorrect Refresh Update the data on screen Generate Report Display a read only list showing full details of all entries in the PC database Adv...

Page 71: ...e option Automatic The PC is set to be a DHCP client Windows Ob tain an IP address automatically The LevelOne FBR 1800TX Broadband Router will allocate an IP address to this PC when re quested to do s...

Page 72: ...PC Be cause of this the MAC address can NOT be left blank Buttons Add as New Entry Add a new PC to the list using the data in the Properties box If Automatic discovery for MAC address is selected the...

Page 73: ...ed a Windows utility is available for this purpose You must obtain the firmware upgrade file first instructions for using TFTP will be available with the upgrade UPnP Enable UPnP Services UPnP Univers...

Page 74: ...operties via UPnP e g Right click the LevelOne FBR 1800TX Broadband Router in My Net work Places and select Properties MTU MTU size MTU Maximum Transmission Unit value should only be changed if advise...

Page 75: ...n not use it the service is unavailable This device uses Stateful Inspection technology This system can detect situations where individual TCP IP packets are valid but collectively they become a DoS a...

Page 76: ...ity Allow IPsec The IPSec protocol is used to establish a secure connection and is widely used by VPN Virtual Private Networking programs If checked IPSec connections are allowed If not checked IPSec...

Page 77: ...s are logged Normally the Internet Destination will be shown as an IP address But if the URL Filter is enabled the Destination will be shown as a URL Access Control If enabled the log will include att...

Page 78: ...y day is selected the log is sent at the time specified If the day is specified the log is sent once per week on the specified day Select the time of day you wish the E mail to be sent If the log is f...

Page 79: ...AC Address Screen Select MAC Address from the Advanced menu to reach a screen like the example below Figure 49 MAC address Screen Data MAC address Screen MAC hardware Address The current MAC hardware...

Page 80: ...ere are 3 Logical Printers Ports named L1 L2 and L3 These names can not be changed and must be used when select ing the logical printer from your Unix system Pre string HEX Enter in HEX the series of...

Page 81: ...IP on the Leve lOne FBR 1800TX Broadband Router and ensure the following Windows 2000 settings are correct Open Routing and Remote Access In the console tree select Routing and Remote Access server na...

Page 82: ...hanges to the selected entry Properties Destination Network The network address of the remote LAN segment For standard class C LANs the network address is the first 3 fields of the Destination IP Addr...

Page 83: ...cal Router The local router is the Router installed on the same LAN segment as the LevelOne FBR 1800TX Broadband Router This router requires that the Default Route is the LevelOne FBR 1800TX Broadband...

Page 84: ...1 Destination IP Address 192 168 1 0 Network Mask 255 255 255 0 Standard Class C Gateway IP Address 192 168 0 100 LevelOne FBR 1800TX Broadband Router s local Router Metric 2 Entry 2 Segment 2 Destin...

Page 85: ...ixed Static IP address ensure that it is using an IP Address within the range 192 168 0 2 to 192 168 0 254 and thus com patible with the LevelOne FBR 1800TX Broadband Router s default IP Address of 19...

Page 86: ...ution 1 This may be caused by an existing installation of the printer port software Before attempting another installation Remove the existing installation Restart your PC To remove an existing printe...

Page 87: ...Add Printer Wizard until finished 5 When finished go to Control Panel Printers The printer icon will be grayed out indicating the printer is not ready 6 Right click the Printer and select Properties T...

Page 88: ...the Browse Device button select the desired Multi function LevelOne FBR 1800TX Broadband Router and click OK 10 Click OK to return to the Printers folders and right click on the Printer Ensure that th...

Page 89: ...nd used in accordance with the instructions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this...

Page 90: ...of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference t...

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