www.levanteinternational.com.au
www.levanteinternational.co.nz
7
WARRANTY CLAIM:
IMPORTANT:
To validate your product warranty, you must keep your panel
heater receipt as proof of purchase and provide it with the heater when making a
warranty claim.
WARRANTY CONDITIONS
Your Levanté Euro Plus electric panel heater comes with a
10 YEAR
WARRANTY
. Any replacement of faulty parts or repairs of any kind must be
carried out by a qualified person and authorised by Levante International Pty Ltd
or their approved representative. Failure to do so will
VOID
the
WARRANTY
.
Levante International Pty Ltd reserves the right to reject any warranty claim
deemed to be false.
Retailers must have warranty claims authorised by a
representative of Levante International.
If you believe your product to be faulty and under warranty you are required to do
the following:
1.
Return the product, at your expense, to the place of purchase for
assessment by an authorised representative of Levante International.
2.
This may require leaving the product at the place of purchase.
3.
If the product is deemed faulty and under warranty, the place of purchase
of the product will order a replacement heater to which Levante
International, at our cost, will deliver the heater to the place of purchase.
4.
The consumer will then be required, at their cost, to pick up the
replacement heater from the place of purchase.
5.
If the heater is faulty but not deemed to be under warranty, an
explanation will be provided to the consumer and that the faulty heater
can be picked up by the customer from the place of purchase.
Our goods come with guarantees that cannot be excluded under the
Australian/New Zealand Consumer Laws. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
If you have any queries regarding your product or its warranty please contact:
Levante International (AU) Pty Ltd
80-84 Burlington St
Oakleigh Victoria 3166
Australia
P:
1 300 664 768
E:
Levante International (NZ) Pty Ltd
19B Orbit Drive
Rosedale Auckland 0622
New Zealand
P:
(09) 476-7981
E:
