Q: What should I do if the pairing failed?
A: 1). Put the earbuds back to the charging case and make sure that they
are off.
2). Take the earbuds out of the case and they are automatically on.
3). Wait that the indicator on the left earbud flashes red and blue
alternately and earbuds enter pairing mode.
4). Choose "
ST-BE30-L" in your phone to pair.
If the pairing still fails, check the following points:
● Make sure the earbuds and your Bluetooth device are next to each
other or within 3 feet and there are no obstacles between.
● There are no signal interference nearby (check the "Connection is not
stable" part for signal interference conditions).
● Try to reboot your Bluetooth device.
Q: Earbuds are connected to phone A. What should I do if I want to
pair earbuds with phone B when I am not able to disconnect
earbuds from phone A?
A:
1) Turn off the earbuds by pressing and holding the MFB buttons for 6
seconds.
2) Press and hold the MFB button of the left earbud until the indicator
on the left earbud flashes red and blue alternately and earbud enters
pairing mode.
3) Choose "ST-BE30-L" in phone B to pair and turn on the right earbud.
Q: Why isn’t the sound clear/consistent sometimes?
A: Connection is not stable.
Bluetooth signal is transmitted wirelessly and signals can be affected,
which results in intermittent sound of earbuds, in the following
conditions:
- 10 -
Trouble Shooting
