Chapter 4. Troubleshooting
27
How can I determine whether the Windows running on my computer is Compact enabled?
Compact technology is normally enabled on copies of Windows 10 Update running on SSD (or
eMMC) -only computer models. To check your computer,
1
Right-click the Start button in the lower-left corner and select
Disk Management
.
2
The Disk Management program starts.
If
Compact
is labeled on the Windows partition, Compact is enabled on your copy of Windows.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, first check the installation
program on the C partition of your hard disk. If you cannot find the drivers for all the hardware
devices that you need there, download the drivers from the Lenovo consumer support website.
Note:
The Lenovo support Web site contains the latest drivers.
BIOS setup utility
What is the BIOS setup utility?
The BIOS setup utility is ROM-based software. It communicates basic computer information and
provides options for setting boot devices, security, hardware mode, and other preferences.
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1
Shut down the computer.
2
Press the Novo button and then select
BIOS Setup
.
How can I change the boot mode? (on select models)
There are two boot modes:
UEFI First
and
Legacy Support
. To change the boot mode, start the
BIOS setup utility and set boot mode to
UEFI First
or
Legacy Support
on the boot menu.
When do I need to change the boot mode? (on select models)
The default boot mode for your computer is
UEFI First
mode. If you need to install a legacy
Windows operating system on your computer, you must change the boot mode to
Legacy
Support
. The legacy Windows operating system cannot be installed if you don't change the boot
mode.
Getting help
How can I contact the customer support center?
See “Chapter 3. Getting help and service” of Lenovo
Safety and General Information Guide
.
