Appendix
A
.
Service
and
Support
The
following
information
describes
the
technical
support
that
is
available
for
your
product,
during
the
warranty
period
or
throughout
the
life
of
your
product.
Refer
to
the
Lenovo
Limited
Warranty
for
a
full
explanation
of
Lenovo
warranty
terms.
Registering
your
option
Register
to
receive
product
service
and
support
updates,
as
well
as
free
and
discounted
computer
accessories
and
content.
Go
to:
http://www.lenovo.com/register
Online
technical
support
Online
technical
support
is
available
during
the
lifetime
of
a
product
at:
http://www.lenovo.com/support
Product
replacement
assistance
or
exchange
of
defective
components
also
is
available
during
the
warranty
period.
In
addition,
if
your
option
is
installed
in
a
Lenovo
computer,
you
might
be
entitled
to
service
at
your
location.
A
Lenovo
technical
support
representative
can
help
you
determine
the
best
alternative.
Telephone
technical
support
Installation
and
configuration
support
through
the
Customer
Support
Center
will
be
available
until
90
days
after
the
option
has
been
withdrawn
from
marketing.
After
that
time,
the
support
is
cancelled,
or
made
available
for
a
fee,
at
Lenovo’s
discretion.
Additional
support
is
also
available
for
a
nominal
fee.
Before
contacting
a
Lenovo
technical
support
representative,
please
have
the
following
information
available:
option
name
and
number,
proof
of
purchase,
computer
manufacturer,
model,
serial
number
and
manual,
the
exact
wording
of
any
error
message,
description
of
the
problem,
and
the
hardware
and
software
configuration
information
for
your
system.
Your
technical
support
representative
might
want
to
walk
you
through
the
problem
while
you
are
at
your
computer
during
the
call.
Telephone
numbers
are
subject
to
change
without
notice.
The
most
up-to-date
telephone
list
for
Lenovo
Support
is
always
available
at:
http://www.lenovo.com/support/phone
©
Copyright
Lenovo
2009
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