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Summary of Contents for ThinkPad P17 Gen 1

Page 1: ...P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 2: ...d Warranty Guide Setup Guide Generic Safety and Compliance Notices First Edition July 2021 Copyright Lenovo 2021 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...27 Lock the computer 27 Log in with your fingerprint 27 Log in with your face ID for selected models 28 Protect data against power loss for selected models 28 UEFI BIOS passwords 28 Password types 28 Set change and remove a password 29 Associate your fingerprints with passwords for selected models 30 Chapter 5 Configure advanced settings 31 UEFI BIOS 31 Enter the UEFI BIOS menu 31 Navigate in the ...

Page 4: ...Appendix B Notices and trademarks 63 ii P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 5: ...formation Illustrations in this documentation might look different from your product Depending on the model some optional accessories features software programs and user interface instructions might not be applicable to your computer Documentation content is subject to change without notice To get the latest documentation go to https pcsupport lenovo com Copyright Lenovo 2021 iii ...

Page 6: ...iv P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 7: ...ter Front view P15 Gen 2 and T15g Gen 2 Infrared camera Camera Webcam privacy shutter Microphone Touch screen Power button TrackPoint pointing stick Fingerprint reader Trackpad TrackPoint buttons Speaker Copyright Lenovo 2021 1 ...

Page 8: ... your privacy Related topics Log in with your face ID for selected models on page 28 Use the touch screen for selected models of P15 Gen 2 T15g Gen 2 on page 16 Log in with your fingerprint on page 27 Use the TrackPoint pointing device on page 13 Use the trackpad on page 15 2 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 9: ...er button TrackPoint pointing stick Fingerprint reader Trackpad TrackPoint buttons Speaker for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens It is designed to protect your privacy Chapter 1 Meet your computer 3 ...

Page 10: ...s Log in with your face ID for selected models on page 28 Log in with your fingerprint on page 27 Use the TrackPoint pointing device on page 13 Use the trackpad on page 15 4 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 11: ...ts the HDMI 2 1 standard by default If you connect an external display to your computer through the HDMI connector with an uncertified HDMI cable the external display might not work In this case use a certified HDMI 2 1 cable instead Related topics Charge the computer on page 23 USB specifications on page 8 Use a SD card or smart card for selected models on page 24 Lock the computer on page 27 Cha...

Page 12: ...Rear view Ethernet connector Power connector USB C Thunderbolt 4 connectors USB C 3 2 Gen 2 connector 6 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 13: ...urn it off by pressing the power button reset your computer 1 Disconnect your computer from ac power 2 Insert a straightened paper clip into the hole to cut off power supply temporarily 3 Connect your computer to ac power and then turn on your computer Chapter 1 Meet your computer 7 ...

Page 14: ...on this function only works under Hybrid Graphics mode To switch the display setting between Hybrid Graphics mode and Discrete Graphics mode 1 Restart the computer When the logo screen is displayed press F1 to enter the UEFI BIOS menu 2 Select Config Display Graphic Devices and follow the on screen instructions Security features Face authentication Fingerprint reader Trusted Platform Module TPM Wi...

Page 15: ...00 pixels 60 Hz Connect to USB C accessories to help expand your computer functionality To purchase USB C accessories go to https www lenovo com accessories Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices file attributes and other factors related to system configuration and operating environments the actual transfer rate...

Page 16: ...10 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 17: ...hrough the Ethernet connector on your computer with an Ethernet cable Connect to a cellular network for selected models If your computer has a wireless wide area network WAN card and a nano SIM card installed you can connect to a cellular data network and get online everywhere Note The cellular service is provided by authorized mobile service carriers in some countries or regions You must have a c...

Page 18: ...ication area 2 Click Airplane mode to turn on the Airplane mode Interact with your computer Your computer provides you various ways to navigate the screen Use the keyboard shortcuts The special keys on the keyboard help you work more effectively https support lenovo com us en videos vid500145 Invoke the special function printed as an icon on each key or standard function of F1 F12 function keys Fn...

Page 19: ...tor Enter sleep mode Open Snipping Tool Toggle keyboard backlight for selected models Break operation Pause operation Scroll contents Send system request Enter sleep mode To wake up the computer press Fn or the power button Go to beginning Go to end Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse such as pointing cli...

Page 20: ...n a traditional mouse Press and hold the dotted middle button while using your finger to applying pressure to the pointing stick in the vertical or horizontal direction Then you can scroll through the document Web site or apps Disable the TrackPoint pointing device The TrackPoint pointing device is active by default To disable the device 1 Open the Start menu and then click Settings Devices Mouse ...

Page 21: ...rackpad You can use the trackpad to perform all the pointing clicking and scrolling functions of a traditional mouse Use the trackpad Left click zone Right click zone Chapter 2 Get started with your computer 15 ...

Page 22: ...l turn off the computer first Then gently wipe the trackpad surface with a soft and lint free cloth moistened with lukewarm water or computer cleaner For more gestures see the help information of the pointing device Disable the trackpad The trackpad is active by default To disable the device 1 Open the Start menu and then click Settings Devices Touchpad 2 In the Touchpad section turn off the Touch...

Page 23: ...d to right click Slide to scroll through items Zoom out Zoom in Swipe from the left view all open windows Swipe from the right open action center Swipe downwards shortly show title bar Swipe downwards close the current app Drag Chapter 2 Get started with your computer 17 ...

Page 24: ...ired display If your computer cannot detect the external display right click a blank area on the desktop and select display settings Then follow the on screen instructions to detect the external display Supported resolution The following table lists the supported maximum resolution of the external display For more information go to https psref lenovo com and search by product Note Refresh rate abo...

Page 25: ...a natural manner To purchase the pen go to https www lenovo com accessories Note The color of the pen might vary by country or region Depending on the model the pen might look slightly different from the illustrations in this topic Pen overview Bottom barrel button To erase text or drawings hold the button to erase the object in supported apps Top barrel button To right click hold the button and t...

Page 26: ...cess more functions To customize the top pen button functions use Lenovo Pen Settings or open the Start menu and click Settings Devices Pen Windows Ink Pen shortcuts Store the pen The pen is delivered with a pen holder To store the pen on the computer 1 Insert the pen holder into the USB connector on the computer 2 Insert the pen into the pen holder in any ways as shown Maintenance tips The pen is...

Page 27: ...ary depending on the computer model The Vantage app makes periodic updates of the features to keep improving your experience with your computer The description of features might be different from that on your actual user interface Lenovo Quick Clean Depending on the model your computer might support the Lenovo Quick Clean feature The preinstalled Lenovo Quick Clean enables you to temporarily disab...

Page 28: ...ut the display serial number and click Submit Note When the new color profiles are installed successfully a window will be displayed Intelligent Cooling The Intelligent Cooling feature enables your computer to work in the following three modes Quiet mode the lower fan speed Balanced mode balanced performance and fan speed Performance mode the highest performance and normal fan speed Ultra performa...

Page 29: ... model Sine wave input at 50 Hz to 60 Hz Input rating of the ac power adapter 100 V to 240 V ac 50 Hz to 60 Hz When the battery power is low charge your battery by connecting your computer to ac power Your ac power adapter supports the rapid charge function the battery is 80 charged in about one hour when the computer is turned off The actual charging time depends on the battery size the physical ...

Page 30: ...fer data Quickly share your files using the built in Bluetooth among devices with the same features You also can insert a SD card or smart card to transfer data Set up a Bluetooth connection You can connect all types of Bluetooth enabled devices to your computer such as a keyboard a mouse a smartphone or speakers To ensure successful connection place the devices at most 10 meters 33 feet from the ...

Page 31: ...inches Attention Smart cards with slits are not supported Do not insert such a smart card into the smart card slot of your computer Otherwise the reader might get damaged Accessories This section provides instructions on how to use hardware accessories to expand your computer functionalities Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functional...

Page 32: ...26 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 33: ... Select the fingerprint setting and then follow the on screen instruction to enroll your fingerprint Note It is recommended that you put your finger at the middle of the fingerprint reader during enrollment and enroll more than one fingerprint in case of any injuries to your fingers After the enrollment the fingerprints are associated with the Windows password automatically 3 Log in with your fing...

Page 34: ... Extensible Firmware Interface BIOS Basic Input Output System to strengthen the security of your computer Password types You can set a power on password supervisor password system management password or NVMe password in UEFI BIOS to prevent unauthorized access to your computer However you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode Power on password ...

Page 35: ... NVMe password for each computer in the network The user of the computer can change the user NVMe password as desired but only the administrator can remove the user NVMe password When prompted to enter an NVMe password press F1 to switch between the admin NVMe password and user NVMe password Notes The NVMe password is not available in the following situations A Trusted Computing Group TCG Opal com...

Page 36: ...ent password If you forget your system management password do the following to remove the system management password If you have set a supervisor password and remember it 1 Restart the computer When the logo screen is displayed immediately press F1 2 Type the supervisor password to enter the UEFI BIOS menu 3 Select Security Password System Management Password by using the arrow keys 4 Type the cur...

Page 37: ...Restart the computer When the logo screen is displayed press F1 2 Select Date Time and set the system date and time as desired 3 Press F10 to save changes and exit Change the startup sequence 1 Restart the computer When the logo screen is displayed press F1 2 Select Startup Boot Then press Enter The default device order list is displayed Note No bootable device is displayed if the computer cannot ...

Page 38: ...irements for RAID levels Your computer supports the following internal storage drives M 2 Non Volatile Memory Express NVMe solid state drive Note Ensure that your computer has two identical storage drives installed two M 2 NVMe solid state drives with the same capacity for supported RAID levels If only one drive is installed or two different types of drives are installed the following information ...

Page 39: ...the RAID volume The default RAID volume is the largest value f Create Volume Press Enter to finish configurations of the preceding options and create a volume Note The Create Volume option might not be selectable for some reasons for example if different types of drives are selected the option is not selectable If it is not selectable see the message displayed under Create Volume for reference Aft...

Page 40: ...itiate the rebuild process the Intel R Rapid Storage Technology window is displayed The RAID 1 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark 5 Wait a few minutes When the rebuild process finishes successfully the Rebuilding mark is changed to the Normal mark 6 Press F10 to save changes and exit Install a Windows operating system and drivers This section provides in...

Page 41: ...e settings and exit 8 Follow the on screen instructions to install the device drivers and necessary programs 9 After installing the device drivers apply Windows Update to get the latest updates for example the security patches Install device drivers You should download the latest driver for a component when you notice poor performance from that component or when you added a component This action m...

Page 42: ...36 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 43: ...pping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU For full details see the Lenovo Limited Warranty documentation at https www lenovo com warranty llw_02 CRU list The following is a list of CRUs of your computer Self service...

Page 44: ...e built in battery is disabled and the computer turns off automatically Wait three to five minutes to let the computer cool Replace a CRU Follow the replacement procedure to replace a CRU Bottom door Prerequisite Before you start read Generic Safety and Compliance Notices and print the following instructions Note Do not remove the bottom door when your computer is connected to ac power Otherwise t...

Page 45: ... battery See Disable Fast Startup and the built in battery on page 37 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Remove the bottom door See Bottom door on page 38 Removal procedure Note You might be instructed to slide the keyboard frame forward or backward in some of the following steps In this case ensure that you do not press or hold the keys wh...

Page 46: ...o release the latches from the keyboard bezel 3 Pivot the keyboard slightly upward 1 and then turn the keyboard over 2 4 Put the keyboard on the palm rest as shown and detach the connectors Then remove the keyboard 40 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 47: ...you do not press or hold the keys while sliding the keyboard frame Otherwise the keyboard frame cannot be moved 1 Attach the connectors and then turn the keyboard over 2 Insert the keyboard into the keyboard bezel as shown Ensure that the top edge of the keyboard the edge that is close to the display is under the keyboard bezel Chapter 6 CRU replacement 41 ...

Page 48: ... keyboard in the direction as shown Ensure that the latches are secured under the keyboard frame 4 Turn the computer over and tighten the screws to secure the keyboard 42 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 49: ...le Otherwise the memory module might get damaged For access do the following 1 Disable the built in battery See Disable Fast Startup and the built in battery on page 37 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and turn the computer over 4 Remove the bottom door See Bottom door on page 38 5 Remove the keyboard See Keyboa...

Page 50: ... the M 2 solid state drive observe the following guidelines Replace the M 2 solid state drive only for upgrade or repair The M 2 solid state drive is not designed for frequent changes or replacement Before replacing the M 2 solid state drive make a backup copy of all the data that you want to keep Do not apply pressure to the M 2 solid state drive Do not touch the contact edge or circuit board of ...

Page 51: ...better performance when you install a Gen 4 M 2 solid state drive ensure that you install it in slot c M 2 solid state drive under the bottom door For access do the following 1 Disable the built in battery See Disable Fast Startup and the built in battery on page 37 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and turn the ...

Page 52: ...y and turn the computer over 4 Remove the bottom door See Bottom door on page 38 5 Remove the keyboard See Keyboard on page 39 6 Remove the service bracket See Service bracket on page 43 Removal procedure Memory module Prerequisite Before you start read Generic Safety and Compliance Notices and print the following instructions Attention Do not touch the contact edge of the memory module Otherwise ...

Page 53: ...nstall three or four memory modules in total install two memory modules in the slots under the bottom cover first Then install the third and fourth memory modules in the slots under the keyboard Your computer supports up to 128 GB memory module in total and it is recommended that you use memory modules with the same capacity and speed for best dual channel memory performance Replace only with a me...

Page 54: ... in battery on page 37 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and turn the computer over 4 Remove the bottom door See Bottom door on page 38 5 Remove the keyboard See Keyboard on page 39 6 Remove the service bracket See Service bracket on page 43 48 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 55: ...Removal procedure Installation procedure Chapter 6 CRU replacement 49 ...

Page 56: ...50 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 57: ... power button for about seven seconds Then reconnect to ac power and restart the computer What do I do if I spill liquid on the computer 1 Carefully unplug the ac power adapter and turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits Attention Although you might lose some data or work by...

Page 58: ...due to insufficient storage space after POST The non volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs This error occurs when the operating system or programs store large amounts of data in the variable storage All data needed for POST such as UEFI BIOS setup settings chipset or platform configuration data are stored in a separate UEFI variable ...

Page 59: ...e proper diagnostic app and install it on your smartphone 3 Run the diagnostic app and place the smartphone near the computer 4 Press Fn on your computer to emit the beep again The diagnostic app decodes the beep error and shows possible solutions on the smartphone Note Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation O...

Page 60: ...lick Diagnostics Operating System Diagnostics and then follow the on screen instructions Use the Vantage app to Configure device settings Download and install UEFI BIOS drivers and firmware updates Secure your computer from outside threats Diagnose hardware problems Check the computer warranty status Access User Guide and helpful articles Note The available features vary depending on the computer ...

Page 61: ...countries and regions the Genuine Microsoft label is required only on computer models licensed for Windows Pro editions The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine For details on how to tell whether your preinstalled Windows product is genuine refer to the information provided by Microsoft at https www microsoft com en us howtotel...

Page 62: ...csupport lenovo com supportphonelist for the latest phone numbers Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Services available during the warranty period Problem determination Trained personnel are available to assist you with determining if you have a hardware pro...

Page 63: ...erating systems NOS Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product go to https www lenovo com warranty llw_02 https pcsupport lenovo com warrantylookup Purchase additional services During and after the warranty period you can purchase additional services from Lenovo at https pcsupport lenovo com warran...

Page 64: ...58 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 65: ...inkPad P15 Gen 2 TP00124C TP00124C01 TP00124C11 TP00124C21 20YQ and 20YR ThinkPad T15g Gen 2 TP00124C TP00124C01 TP00124C21 20YS and 20YT ThinkPad P17 Gen 2 TP00125C TP00125C01 20YU and 20YV 1 for India only Further compliance information related to your product is available at https www lenovo com compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect wireless ante...

Page 66: ...antenna auxiliary 2 Wireless WAN antenna main for selected models 3 Wireless WAN antenna auxiliary for selected models 4 Wireless LAN antenna main 5 4x4 MIMO Wireless WAN antenna Main for selected models 6 4x4 MIMO Wireless WAN antenna Auxiliary for selected models 60 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 67: ... MIMO Wireless WAN antenna Auxiliary for selected models Operating environment Maximum altitude without pressurization 3048 m 10 000 ft Temperature Operating 5 C to 35 C 41 F to 95 F Storage and transportation in original shipping packaging 20 C to 60 C 4 F to 140 F Storage without packaging 5 C to 43 C 41 F to 109 F Note When you charge the battery its temperature must be no lower than 10 C 50 F ...

Page 68: ...Relative humidity Operating 8 to 95 at wet bulb temperature 23 C 73 F Storage and transportation 5 to 95 at wet bulb temperature 27 C 81 F 62 P15 Gen 2 T15g Gen 2 P17 Gen 2 User Guide ...

Page 69: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 70: ...n or any questions or comments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO LENOVO logo THINKPAD THINKPAD logo TRACKPOINT and ULTRACONNECT are trademarks of Lenovo Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Linux is the registered trademark of Linus Torvalds in the U S and other countries Micr...

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