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Appendix

 

A.

 

Service

 

and

 

Support

 

The

 

following

 

information

 

describes

 

the

 

technical

 

support

 

that

 

is

 

available

 

for

 

your

 

product,

 

during

 

the

 

warranty

 

period

 

or

 

throughout

 

the

 

life

 

of

 

your

 

product.

 

Refer

 

to

 

the

 

Lenovo

 

Limited

 

Warranty

 

for

 

a

 

full

 

explanation

 

of

 

Lenovo

 

warranty

 

terms.

 

Online

 

technical

 

support

 

Online

 

technical

 

support

 

is

 

available

 

during

 

the

 

lifetime

 

of

 

a

 

product

 

at:

 

http://www.lenovo.com/support

 

Product

 

replacement

 

assistance

 

or

 

exchange

 

of

 

defective

 

components

 

also

 

is

 

available

 

during

 

the

 

warranty

 

period.

 

A

 

Lenovo

 

technical

 

support

 

representative

 

can

 

help

 

you

 

determine

 

the

 

best

 

alternative.

 

In

 

addition,

 

if

 

your

 

Lenovo

 

option

 

is

 

installed

 

into

 

a

 

Lenovo

 

computer,

 

the

 

option

 

takes

 

on

 

the

 

warranty

 

of

 

the

 

computer

 

in

 

which

 

it

 

is

 

installed.

 

For

 

many

 

Lenovo

 

computers,

 

this

 

can

 

entitle

 

the

 

Lenovo

 

option

 

for

 

warranty

 

service

 

up

 

to

 

three

 

years.

 

Telephone

 

technical

 

support

 

Installation

 

and

 

configuration

 

support

 

through

 

the

 

Customer

 

Support

 

Center

 

will

 

be

 

available

 

until

 

90

 

days

 

after

 

the

 

option

 

has

 

been

 

withdrawn

 

from

 

marketing.

 

After

 

that

 

time,

 

the

 

support

 

is

 

canceled,

 

or

 

made

 

available

 

for

 

a

 

fee,

 

at

 

Lenovo’s

 

discretion.

 

Additional

 

support

 

is

 

also

 

available

 

for

 

a

 

nominal

 

fee.

 

Before

 

contacting

 

a

 

Lenovo

 

technical

 

support

 

representative,

 

please

 

have

 

the

 

following

 

information

 

available:

 

option

 

name

 

and

 

number,

 

proof

 

of

 

purchase,

 

computer

 

manufacturer,

 

model,

 

serial

 

number

 

and

 

manual,

 

the

 

exact

 

wording

 

of

 

any

 

error

 

message,

 

description

 

of

 

the

 

problem,

 

and

 

the

 

hardware

 

and

 

software

 

configuration

 

information

 

for

 

your

 

system.

 

Your

 

technical

 

support

 

representative

 

might

 

want

 

to

 

walk

 

you

 

through

 

the

 

problem

 

while

 

you

 

are

 

at

 

your

 

computer

 

during

 

the

 

call.

 

Telephone

 

numbers

 

are

 

subject

 

to

 

change

 

without

 

notice.

 

The

 

most

 

up-to-date

 

telephone

 

list

 

for

 

Lenovo

 

Support

 

is

 

always

 

available

 

at

 

http://www.lenovo.com/support/phone.

 

If

 

the

 

telephone

 

number

 

for

 

your

 

country

 

or

 

region

 

is

 

not

 

listed,

 

contact

 

your

 

Lenovo

 

reseller

 

or

 

Lenovo

 

marketing

 

representative.

 

©

 

Copyright

 

Lenovo

 

2014

 

7

 

Summary of Contents for ThinkPad EM7345

Page 1: ...ThinkPad EM7345 4G LTE Mobile Broadband User Guide ...

Page 2: ...ndix B Lenovo Limited Warranty on page 9 First Edition February 2014 Copyright Lenovo 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...ed Warranty 9 Part 1 General Terms 9 Part 2 Country specific Terms 11 Part 3 Warranty Service Information 14 Appendix C Wireless related information 17 Usage environment and your health 17 Appendix D Electronic emission notices 19 Locating wireless regulatory notices 20 Appendix E Notices 21 Recycling information 21 Recycling information for Brazil 21 Important WEEE information 22 Export Classific...

Page 4: ...ThinkPad EM7345 4G LTE Mobile Broadband User Guide ii ...

Page 5: ...N adapter Product description If you are using a ThinkPad computer that supports the wireless Wide Area Network WAN adapter you can install the wireless WAN adapter into a Peripheral Component Interconnect PCI Express M 2 card slot in your computer The option package includes the following ThinkPad EM7345 4G LTE Mobile Broadband Warranty poster Copyright Lenovo 2014 1 ...

Page 6: ...ThinkPad EM7345 4G LTE Mobile Broadband User Guide 2 ...

Page 7: ...re to follow the precautions below DANGER During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall DANGER Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of the PCI Express M 2 card slot To install the wireless WAN adapter do the following 1 Turn off t...

Page 8: ...MA program to activate the wireless WAN adapter An account with a mobile broadband Service Provider is required Note If there is no LMA program installed on the computer search the LMA program in the Windows Store and install it before you begin 3 Click Lenovo Mobile Access from the Start screen and then follow the instructions on the screen ThinkPad EM7345 4G LTE Mobile Broadband User Guide 4 ...

Page 9: ...nfiguration of your computer to the default settings by doing the following 1 Turn on the computer 2 When you see the ThinkPad logo screen press F1 to enter the BIOS 3 Press F9 and then select Yes to load the default configuration 4 Press F10 to save configuration changes and exit The Setup Confirmation window opens 5 Select Yes in the Setup Confirmation window The computer restarts Note After the...

Page 10: ...ThinkPad EM7345 4G LTE Mobile Broadband User Guide 6 ...

Page 11: ...tion and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is canceled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following information availa...

Page 12: ...ThinkPad EM7345 4G LTE Mobile Broadband User Guide 8 ...

Page 13: ...R WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES APPLY ONLY TO THE EXTENT AND FOR SUCH DURATION AS REQUIRED BY LAW AND ...

Page 14: ...nstallation of a CRU the Service Provider will arrange for service under the type of warranty service designated for the product under Part 3 Warranty Service Information below If the Service Provider determines that it is unable to repair your product the Service Provider will replace it with one that is at least functionally equivalent If the Service Provider determines that it is unable to eith...

Page 15: ... OF ANY REMEDY SET FORTH HEREIN SHALL LENOVO ITS AFFILIATES SUPPLIERS RESELLERS OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT WARRANTY NEGLIGENCE STRICT LIABILITY OR OTHER THEORY OF LIABILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES 2 LOSS DAMAGE OR DISCLOSURE OF YOUR DATA 3 SPECIAL INCIDEN...

Page 16: ...t product or part shall be warranted for the balance of the period remaining on the original product Products and parts presented for repair may be replaced by refurbished products or parts of the same type rather than being repaired Refurbished parts may be used to repair the product and repair of the product may result in loss of data if the product is capable of retaining user generated data Th...

Page 17: ... service under this warranty if you refuse to provide your information or do not wish us to transfer your information to our agent or contractor You have the right to access your personal information and request correction of any errors in it pursuant to the Privacy Act 1993 by contacting Lenovo Australia New Zealand Pty Limited ABN 70 112 394 411 Address Level 10 North Tower 1 5 Railway Street Ch...

Page 18: ...echnical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of warranty service designated for your product An optional service offering may be available for purchase from a Service Provider or Lenovo under which Self service CRUs would be installed for you You may find a list o...

Page 19: ...Service your product will be repaired or exchanged after you deliver it to a designated service center at your risk and expense After the product has been repaired or exchanged it will be made available to you for return shipping at your risk and expense If you fail to arrange return shipment the Service Provider may dispose of the product as it sees fit with no liability to you 7 Product Exchange...

Page 20: ...16 ThinkPad EM7345 4G LTE Mobile Broadband User Guide ...

Page 21: ...ly review and interpret the extensive research literature In some situations or environments the use of the wireless WAN adapter may be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas may include Using the integrated wireless WAN adapter in an airplane in a hospital near petrol stations blasting areas with electro explosive...

Page 22: ...18 ThinkPad EM7345 4G LTE Mobile Broadband User Guide ...

Page 23: ... für Geräte der Klasse B EU Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG früher 89 336 EWG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Geräte wie in den Handbücher...

Page 24: ...024 und EN 55022 Klasse B Hiermit erklärt Lenovo Singapur Pte Ltd dass die drahtlosen Geräte die in diesem Abschnitt aufgeführt sind die Voraussetzungen und andere relevanten Richtlinien der Direktive 1999 5 EC erfüllen Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with the computer If the computer is shipped ...

Page 25: ...RPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes ...

Page 26: ...ation Control Number ECCN of 5A992 c It can be re exported except to any of the embargoed countries in the EAR E1 country list Restriction of Hazardous Substances Directive RoHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electr...

Page 27: ...ment EEE Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo ThinkPad Microsoft and Windows are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Appendix E Notices 23 ...

Page 28: ...24 ThinkPad EM7345 4G LTE Mobile Broadband User Guide ...

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