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After signing in to your Chromebook, start Get Help from the app Launcher. The Get Help app provides
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In addition, if you are interested in visiting the Chromebook Help Center and Community, go to

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Lenovo ThinkPad C14 Gen 1 Chromebook User Guide

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Summary of Contents for ThinkPad C14

Page 1: ...Lenovo ThinkPad C14 Gen 1 Chromebook User Guide ...

Page 2: ...d Warranty Guide Setup Guide Generic Safety and Compliance Notices First Edition June 2022 Copyright Lenovo 2022 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...ls 10 Set the power plan 12 Shut down your Chromebook 12 Chapter 3 CRU replacement 13 What are CRUs 13 Replace a CRU 13 Base cover assembly 14 M 2 solid state drive 15 Speaker 16 Wireless WAN card for selected models 17 Keyboard 18 Chapter 4 Help and support 23 Frequently asked questions 23 Call Lenovo 24 Before you contact Lenovo 24 Lenovo Customer Support Center 25 Get help from Google 26 Append...

Page 4: ...ollowing information Illustrations in this documentation might look different from your product Depending on the model some optional accessories features software programs and user interface instructions might not be applicable to your Chromebook Documentation content is subject to change without notice To get the latest documentation go to https pcsupport lenovo com ...

Page 5: ...our Chromebook Front view Camera Webcam privacy shutter Microphone Touch screen Speaker Power button Fingerprint reader TrackPoint pointing stick TrackPoint buttons Touchpad for selected models Copyright Lenovo 2022 1 ...

Page 6: ...cam privacy shutter to cover or uncover the camera lens It is designed to protect your privacy Related topics Use the touch screen for selected models on page 10 Use the touchpad on page 9 2 Lenovo ThinkPad C14 Gen 1 Chromebook User Guide ...

Page 7: ...SB 3 2 Gen 2 connector Audio connector microSD card reader for selected models Related topics USB specifications on page 4 Charge your Chromebook on page 7 Lock your Chromebook on page 7 Connect to an external display on page 10 Chapter 1 Meet your Chromebook 3 ...

Page 8: ...onnector Charge USB C compatible devices with the output voltage and current of 5 V and 0 9 A Connect to an external display USB C to VGA up to 1920 x 1200 pixels 60 Hz USB C to DP up to 5120 x 3200 pixels 60 Hz Connect to USB C accessories to help expand your Chromebook functionality To purchase USB C accessories go to https www lenovo com accessories Statement on USB transfer rate Depending on m...

Page 9: ...y and will be slower than the data rate listed below for each corresponding device USB device Data rate Gbit s 3 2 Gen 1 3 1 Gen 1 5 3 2 Gen 2 3 1 Gen 2 10 3 2 Gen 2 2 20 4 Gen 2 2 20 4 Gen 3 2 40 Thunderbolt 3 40 Thunderbolt 4 40 Chapter 1 Meet your Chromebook 5 ...

Page 10: ...6 Lenovo ThinkPad C14 Gen 1 Chromebook User Guide ...

Page 11: ... one hour when the computer is turned off The actual charging time depends on the battery size the physical environment and whether you are using the computer Note Some models may not ship with ac adapters or power cords Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product It is recommended to use ...

Page 12: ...on introduces various ways to interact with your Chromebook Use the keyboard shortcuts The function keys on the keyboard help you work more easily and effectively Go to the previous page Refresh your current page Make the current window full screen Open the task view to see all your open windows Darken the display Brighten the display Go to the previous media file in the playlist or folder Play or...

Page 13: ... tray and then click Device Keyboard 2 Follow the on screen instructions to change the settings as you prefer Use the touchpad The entire touchpad surface is sensitive to finger touch and movement You can use the touchpad to perform all the pointing clicking and scrolling functions of a traditional mouse Use the touch gestures Tap once to select or open an item Tap twice quickly to display a short...

Page 14: ...ction of a traditional mouse Connect to an external display Connect your Chromebook to a projector or a monitor to give presentations or expand your workspace Supported resolution The following table lists the supported maximum resolution of the external display Connect the external display to Supported resolution USB C connector USB 4 Thunderbolt 4 Up to 5 K 60 Hz HDMI connector Up to 4 K 60 Hz T...

Page 15: ...ction center Tap with two fingers to open a shortcut menu Swipe upwards to unfold the app Launcher Maintenance tips Turn off the Chromebook before cleaning the multi touch screen Use a dry soft and lint free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi touch screen Do not apply solvents to the cloth Chapter 2 Explore your Chromebook 11 ...

Page 16: ...r Chromebooks have been idle for a specified duration Table 1 Default power plan when plugged into ac power Turn off the display After seven minutes and 30 seconds Put the Chromebook into sleep After eight minutes and 30 seconds To reset the power plan to achieve the best balance between performance and power saving 1 Click the setting icon in the system tray and then click Device Power 2 Follow t...

Page 17: ...eturn the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU For full details see the Lenovo Limited Warranty documentatio...

Page 18: ...ccess do the following 1 Disable the built in battery Press together with the power button for about five seconds and at the same time detach the ac power adapter from the Chromebook Note Power supply from the built in battery will resume after you reconnect the Chromebook to the ac power adapter 2 Close the Chromebook display and turn over the Chromebook Removal procedure 14 Lenovo ThinkPad C14 G...

Page 19: ...rive make a backup copy of all the data that you want to keep Do not apply pressure to the M 2 solid state drive Do not touch the contact edge or circuit board of the M 2 solid state drive Otherwise the M 2 solid state drive might get damaged Do not make the M 2 solid state drive subject to physical shocks or vibration Put the M 2 solid state drive on a soft material such as cloth to absorb physic...

Page 20: ... Before you start read Generic Safety and Compliance Notices and print the following instructions For access do the following 1 Disable the built in battery Press together with the power button for about five seconds and at the same time detach the ac power adapter from the Chromebook Note Power supply from the built in battery will resume after you reconnect the Chromebook to the ac power adapter...

Page 21: ...on for about five seconds and at the same time detach the ac power adapter from the Chromebook Note Power supply from the built in battery will resume after you reconnect the Chromebook to the ac power adapter 2 Close the Chromebook display and turn over the Chromebook 3 Remove the base cover assembly See Base cover assembly on page 14 Removal procedure Note A Mylar film might cover the wireless W...

Page 22: ...e time detach the ac power adapter from the Chromebook Note Power supply from the built in battery will resume after you reconnect the Chromebook to the ac power adapter 2 Close the Chromebook display and turn over the Chromebook Removal procedure Note You might be instructed to slide the keyboard frame forward or backward in some of the following steps In this case ensure that you do not press or...

Page 23: ...Chapter 3 CRU replacement 19 ...

Page 24: ...de the keyboard frame forward or backward in some of the following steps In this case ensure that you do not press or hold the keys while sliding the keyboard frame Otherwise the keyboard frame cannot be moved 20 Lenovo ThinkPad C14 Gen 1 Chromebook User Guide ...

Page 25: ...Chapter 3 CRU replacement 21 ...

Page 26: ...ubleshooting If the Chromebook does not start up after you reinstall the keyboard disconnect the ac power adapter and then reconnect it to the Chromebook 22 Lenovo ThinkPad C14 Gen 1 Chromebook User Guide ...

Page 27: ...sable 2 Do not try to drain out the liquid by turning over the Chromebook If your Chromebook has keyboard drainage holes on the bottom the liquid will be drained out through the holes 3 Wait until you are certain that all the liquid is dry before turning on your Chromebook How do I disinfect my Chromebook 1 Squeeze out excess liquid from wipe or disinfecting cloth before using Recommended wipes ar...

Page 28: ... you into apps and services automatically How do I set up this Chromebook for my child If you want to set up parental controls for your child it is important that you sign in using your child s personal Google Account If they do not have one yet you can create one during the sign in process on your Chromebook Call Lenovo If you have tried to correct the problem yourself and still need help you can...

Page 29: ...by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available Services not covered Replacement or use ...

Page 30: ...om the app Launcher The Get Help app provides comprehensive instructions on using your Chromebook In addition if you are interested in visiting the Chromebook Help Center and Community go to http google com support chromebook 26 Lenovo ThinkPad C14 Gen 1 Chromebook User Guide ...

Page 31: ...ieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks at least one 10 minute break every h...

Page 32: ...on The visual display screens of notebook computers are designed to meet the highest standards These visual display screens provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Low Blue ...

Page 33: ... Certification related information Product name Compliance ID Machine type Lenovo ThinkPad C14 Gen 1 Chromebook TP00138A 21C9 21CA Further compliance information related to your product is available at https www lenovo com compliance Location for the FCC ID and IC ID If you purchased your computer in the United States or Canada and the computer includes factory preinstalled wireless modules a piec...

Page 34: ...icable should not be dropped crushed stepped on or otherwise abused An adult should caution his or her child about the potential trip hazard as posed by the cable between a power source and the computer An adult should inspect the computer including the ac power adapter and the battery pack as applicable periodically for damage Similarly if a child notices damaged broken parts this should be repor...

Page 35: ...ge the battery its temperature must be no lower than 10 C 50 F Relative humidity Operating 8 to 95 at wet bulb temperature 23 C 73 F Storage 5 to 95 at wet bulb temperature 27 C 81 F Appendix B Compliance information 31 ...

Page 36: ...32 Lenovo ThinkPad C14 Gen 1 Chromebook User Guide ...

Page 37: ...Chrome Browser s address bar Be sure to provide a return address The open source software is distributed in hope it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See for example the GNU General Public License and or the Lesser General Public License for more information To view additional information regarding licen...

Page 38: ...34 Lenovo ThinkPad C14 Gen 1 Chromebook User Guide ...

Page 39: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 40: ... Linux agreement s which may accompany software included with this product Lenovo may update this document at any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO and LENOVO logo are trademarks of Lenovo ENERGY STAR is a registered trademark of the U S Environmental Protection Agency Google...

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