Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table3-2.Troubleshooting
Problem
Possible cause Suggested action
Reference
The words” Out The system is set
●
If you are replacing an old “Selecting a supported
of Range” are
to a display
monitor, reconnect it and display mode” on page
19
shown on the
mode which is
adjust the display mode to
screen, and the
not supported by within the specified range
power indicator is the monitor.
for your new monitor.
flashing green.
●
If using a Windows
®
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
●
If these options do not
work, contact the
Customer Support Centre.
The image quality The video signal Be sure the signal cable is
“Setting up your monitor
is unacceptable.
cable is not
connected with
the monitor or
system
completely.
firmly plugged into the
system and monitor.
“on page
4
The image quality
is unacceptable.
The color
settings may be
incorrect.
Select another color setting
from the OSD menu.
“Adjusting your monitor
image” on page
15
The image quality The automatic Perform automatic image “Adjusting your monitor
is unacceptable. image setup
function was not
performed.
setup.
image” on page
15
The power
●
The monitor’s
●
Be sure the power cord is “Setting up your monitor
indicator is not lit
power switch
connected properly.
“on page
4
and there is no
is not switched
●
Be sure the outlet has
image.
on.
●
The power
cord is loose or
disconnected.
●
There is no
power at the
outlet.
power.
●
Power on the monitor.
●
Try using another power
cord.
●
Try using another
electrical outlet.
Chapter 3 Reference information
27
