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The recovery shim is a bootable device that is required to service the computer. The recovery shim is
used for the following purposes:

• Diagnose problems and restore the system to the factory-default settings.

• Refresh the system with the latest firmware and software.

The recovery shim is not necessary when a Customer Replaceable Unit (CRU) is replaced. If a non-CRU is
broken, or there is a strong suspicion that a particular non-CRU is defective, it can be replaced directly.
Otherwise, the recovery shim must be used to diagnose problems before any non-CRU is replaced.

The following is the list of CRUs for your computer:

1. ac power adapter

2. Coin-cell battery

3. Front cover

4. Keyboard

5. M.2 storage drive

6. Memory modules

7. Mouse

8. Power adapter

9. Power cord

10. Power button board

11. System board frame

12. System fan

13. Wi-Fi card module

For the definition of CRUs, see “Locating major FRUs and CRUs” on page 30.

Creating the recovery shim

To create a recovery shim, do the following:

1. Prepare a USB storage device with at least 4 gigabytes (GB) space. The required USB storage capacity

depends on the size of the recovery image.

Attention:

Creating the recovery shim will delete all data stored on the USB device. To avoid data

loss, back up all the data that you want to keep.

2. Download latest version of the recovery shim image from the Lenovo Support Web site at

http://www.lenovo.com/support to create a recovery shim. A Lenovo service credential is required.

Note:

Ensure that you create the recovery shim using the latest version of the recovery shim image.

Using an earlier version might cause the recovery process to fail.

3. Extract the downloaded file that contains the recovery shim image.

4. Download the Win32 Disk Imager tool from http://sourceforge.net/projects/win32diskimager/.

5. Run the imager tool and follow the on-screen instructions to create the recovery shim.

Note:

After using the recovery shim, if you want to restore normal usage of the USB storage device, you will

need to format the device. Otherwise, you cannot use the storage space on the device.

Chapter 8

.

Service checkout and symptom-to-FRU index

57

Summary of Contents for ThinkCentre Chromebox

Page 1: ...ThinkCentre Chromebox Hardware Maintenance Manual Machine Types 10H2 10H3 10H4 10H5 10H6 10H7 10H8 and 10H9 ...

Page 2: ...t safety information on page 1 and Appendix F Notices on page 103 Second Edition June 2015 Copyright Lenovo 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...g problems 45 Basics 45 Cleaning your computer 45 Computer 45 Display screen 45 Moving your computer 46 Chapter 7 Troubleshooting and diagnostics 47 Basic troubleshooting 47 Troubleshooting procedure 47 Troubleshooting 48 Audio problems 48 Intermittent problems 48 Monitor problems 49 Networking problems 49 Insufficient free storage drive space 50 Serial connector cannot be accessed 50 Software pro...

Page 4: ...egulatory notice 91 Mexico regulatory notice 91 Additional regulatory information 91 Appendix B WEEE and recycling information 93 Important WEEE information 93 Recycling information for Japan 93 Recycling information for Brazil 94 Battery recycling information for Taiwan 94 Battery recycling information for the European Union 94 Appendix C Restriction of Hazardous Substances Directive RoHS 97 Euro...

Page 5: ...ubleshoot problems Important This manual is intended only for trained service technicians who are familiar with ThinkCentre computers Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a ThinkCentre computer be sure to read and understand Chapter 1 Read this first Important safety information on page 1 Copyright Lenovo 2015 iii ...

Page 6: ...iv ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 7: ...ch can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion...

Page 8: ...vice that is worn or defective Reinstall all covers correctly before returning the machine to the customer CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Electrical safety CAUTION Electrical current from power telephone and communication cables can be hazardou...

Page 9: ...robe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and main...

Page 10: ...ists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between ...

Page 11: ...ion that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the ...

Page 12: ...cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors 4 Remove all cables from devices CAUTION When replacing the lithium battery use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace...

Page 13: ... 32 kg 70 5 lb 55 kg 121 2 lb CAUTION Use safe practices when lifting CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Chapter ...

Page 14: ...8 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 15: ...8 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicações é perigosa Chapter 1 Read this first Important safety information 9 ...

Page 16: ...sitivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de lítio utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de bateria equiv...

Page 17: ...te exposição direta ao feixe 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrente ...

Page 18: ...12 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 19: ...1 2 Chapter 1 Read this first Important safety information 13 ...

Page 20: ...1 2 14 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 21: ...roduit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unités SOUS TENSION 1 ...

Page 22: ...ontiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb ATTENTION Soulevez la machine avec précaution ATTENTION L interrupteur de ...

Page 23: ...ind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schließen Sie erst alle Kabel an die Einheiten an 3 Schließen Sie die Signalkabel an die Buc...

Page 24: ...ben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei geöffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Netzschalter ...

Page 25: ...1 2 Chapter 1 Read this first Important safety information 19 ...

Page 26: ...1 2 20 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 27: ...i installazione spostamento o apertura dei coperchi di questo prodotto o delle unità collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dalla...

Page 28: ...engono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interruttore...

Page 29: ...Chapter 1 Read this first Important safety information 23 ...

Page 30: ... mantenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de señal 24 T...

Page 31: ...vos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe ...

Page 32: ... procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cables de a...

Page 33: ...ocating components on page 30 Locating parts on the system board on page 32 Locating the machine type and model label on page 34 Note The components in your computer might look slightly different from the illustrations Locating connectors controls and indicators on the front of your computer The following illustration shows the locations of the connectors controls and indicators on the front of yo...

Page 34: ...uter Power indicator Used to indicate the power status When the indicator is on the power is supplied to your computer properly When the indicator is off the power cord or power adapter is not connected or other problems occur USB 3 0 connector Used to connect a device that requires a USB 2 0 or USB 3 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA L...

Page 35: ...d multichannel digital audio signals through a single cable A high performance monitor a direct drive monitor or another audio or video device that uses a High Definition Multimedia Interface HDMI connector can be attached to this HDMI connector Reset button Used to put the computer into the recovery mode For more information about restoring your computer contact the Lenovo Customer Support Center...

Page 36: ...some models 3 Power cord available on some models 4 Memory modules 2 5 Power button board 6 Coin cell battery 7 M 2 storage drive 8 System board frame 9 M 2 Wi Fi card module 10 System fan Locating major FRUs and CRUs The following illustration shows the locations of the major FRUs and Customer Replaceable Units CRUs in the computer To remove the front cover see Removing the front cover on page 63...

Page 37: ...xamples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other self service CRUs depending on product design might include memory modules adapter cards hard disk drives and optical drives Optional service CRUs These CRUs are isolated parts within the computer and are concealed by an access panel that is typically secured by more than two screws Once the acces...

Page 38: ...ear antenna No No 10 Rear cover No No 11 Reset button board No No 12 M 2 storage drive No No 13 M 2 Wi Fi card module No No 14 System board No No 15 System fan No No For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Locating parts on the system board The following illustration shows the locations of the parts on th...

Page 39: ...ly 2 Memory slot 1 3 Memory slot 2 4 Power button board connector 5 Coin cell battery 6 M 2 storage drive slot 7 M 2 Wi Fi card slot 8 System fan connector 9 Reset button board connector 10 Debug connector Chapter 2 Product overview 33 ...

Page 40: ...model information helps support technicians to identify your computer and provide faster service The machine type and model label is attached on the side of your computer as shown Figure 6 Machine type and model label Features The computer features introduced in this section covers a variety of models 34 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 41: ...r supports the headset connector on your computer For more information see Locating connectors controls and indicators on the front of your computer on page 27 Input Output I O features Headset connector Display connectors DisplayPort connector and HDMI connector Ethernet connector USB connectors For more information see Locating connectors controls and indicators on the front of your computer on ...

Page 42: ...with package Maximum configuration as shipped 4 14 kg 9 13 lb without package Environment Air temperature Operating From 10 C 50 F to 35 C 95 F Storage in original shipping package From 40 C 40 F to 60 C 140 F Storage without package From 10 C 14 F to 60 C 140 F Humidity Operating 20 80 non condensing Storage 20 90 non condensing Altitude Operating From 15 2 m 50 ft to 3048 m 10 000 ft Storage Fro...

Page 43: ...puter Frequently asked questions The following are some of the frequently asked questions and their answers The answers can help you optimize the use of your computer For the answers to more frequently asked questions about using your computer go to http www lenovo com support faq How can I get my user guide in another language The user guide is available in various languages at http www lenovo co...

Page 44: ...38 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 45: ...you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the ...

Page 46: ...ot blowing on people Electrical outlets and cable lengths The following factors might determine the final placement of your computer Location of electrical outlets Length of power cords Length of the cables that are connected to the monitor and other devices When arranging your workspace Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet ...

Page 47: ... page 27 Documentation in accessible formats Lenovo provides electronic documentation in accessible formats such as properly tagged PDF files or HyperText Markup Language HTML files Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text so that vis...

Page 48: ...42 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 49: ...The cable lock connects to the security lock slot at the rear of your computer Depending on the type selected the cable lock can be operated with a key or combination The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo...

Page 50: ...44 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 51: ...ure to turn off the computer and monitor before cleaning the computer and monitor screen Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Display screen Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically Cleaning a flat panel monitor surface To clean the flexible film surface of a flat pan...

Page 52: ... and all connected devices 4 Unplug the power cords from electrical outlets 5 Disconnect communication cables such as modem or network cables from the outlets first and then disconnect the other ends from the computer 6 Note where any remaining cables are connected to the computer then remove them 7 If you saved the original shipping cartons and packing materials use them to pack the units If you ...

Page 53: ... The monitor screen is blank Ensure that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast is set correctly The computer voltage matches the voltage available at the electrical ...

Page 54: ... cable is connected to a properly grounded functional ac electrical outlet If your external speakers have a volume control ensure that the volume is not set too low Some models have a front audio panel you can use to adjust volume If you have a front audio panel ensure that the volume is not set too low Ensure that your external speakers and headphones if used are connected to the correct audio co...

Page 55: ...r any device drivers are required The image is discolored Solution The monitor might be affected by interference from nearby equipment Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor If the problem persists do the following 1 Turn off the monitor 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 i...

Page 56: ...annot be accessed Solutions Connect the serial cable to the serial connector on the computer and to the serial device If the serial device has its own power cord connect the power cord to a grounded electrical outlet Turn on the serial device and keep the device online Install any application programs supplied with the serial device Refer to the documentation that comes with the serial device for ...

Page 57: ...em for solutions Check if any updates are available from your manufacturer or Web site Many software manufacturers make updates available from the World Wide Web If the software program used to work correctly but does not work correctly now uninstall the application program and reinstall it My USB connectors cannot be accessed Solutions Connect the USB cable from the USB connector to the USB devic...

Page 58: ...52 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 59: ... software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Processor or hard disk drive upgrades Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failu...

Page 60: ...sts or get a diagnostic error code when running a test first diagnose the POST error message you receive If you did not receive any error message look for a description of your error symptoms in the first part of this index Power supply problems If you suspect a power problem use the following procedures Check Verify FRU Action Check the following for proper installation Power cord On Off switch c...

Page 61: ... diagnostics diskette in the first 3 5 inch diskette drive 1 System Board 2 Diskette Drive Cable 3 Network Adapter Intensity or color varies from left to right of characters and color bars 1 Display 2 Video adapter if present 3 System Board Non system disk or disk error type message with a known good diagnostic diskette 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Other display symptoms ...

Page 62: ...Keyboard Cable 3 System Board Undetermined problems This section provides instructions on how to find out the failing devices or adapters 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a Any adapters b Diskette drive c External Cache d External Cache RAM e External devices modem printer or mouse f Extended video memory g Memory modules h Storage...

Page 63: ...ry shim do the following 1 Prepare a USB storage device with at least 4 gigabytes GB space The required USB storage capacity depends on the size of the recovery image Attention Creating the recovery shim will delete all data stored on the USB device To avoid data loss back up all the data that you want to keep 2 Download latest version of the recovery shim image from the Lenovo Support Web site at...

Page 64: ...e protection function remove the screw Otherwise install the screw to enable the write protection function Figure 8 Locating the write protect screw 5 Install the front cover See Removing the front cover on page 63 Using the recovery shim To use the recovery shim that you have created do the following 1 Disable the write protect function See Enabling or disabling the write protect function on page...

Page 65: ...dapter to the power connector on the computer first If applicable customers must re enroll the system for enterprise enrollment Factory test items After the system enters the factory test image environment factory test items will run The factory test process contains the following three types of tests Stress Test This test checks how the system functions under stress by running the maximum workloa...

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Page 67: ... a smooth level surface and place the part on the package Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or ...

Page 68: ...nd indicators on the front of your computer on page 27 and Locating connectors on the rear of your computer on page 28 2 Remove the power adapter cable from the ac power adapter cable loop at the rear of the computer and then disconnect the ac power adapter from the computer Figure 9 Removing the ac power adapter 3 Connect a new ac power adapter to the ac power adapter connector at the rear of you...

Page 69: ...ol To remove the front cover do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 27 and Locating connectors on the rear of your computer on page ...

Page 70: ...3 Remove the screw that secures the front cover Figure 11 Removing the screw that secures the front cover 64 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 71: ...formation on page 1 To replace the system fan do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the front cover See Removing the front cover on page 63 3 Disconnect the system fan cable from the system fan connector on t...

Page 72: ...ng the system fan 6 Connect the system fan cable to the system fan connector on the system board See Locating parts on the system board on page 32 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 81 Replacing a memory module Attention Do not open your computer or attempt a...

Page 73: ... the front cover See Removing the front cover on page 63 3 Lay the computer on its side for easier access to the system board 4 Locate the memory slot See Locating parts on the system board on page 32 5 Open the retaining clips and gently pull the memory module out of the memory slot Figure 15 Removing a memory module 6 Position a new memory module over the memory slot Ensure that the notch 1 on t...

Page 74: ...y media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the front cover See Removing the front cover on page 63 3 Lay the computer on its side for easier access to the system board 4 Remove the two screws that secure the system board frame Slide the syst...

Page 75: ... secure the system board frame Figure 19 Installing the screws to secure the system board frame What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 81 Replacing the power button board Attention Do not open your computer or attempt any repair before reading and understanding t...

Page 76: ...he screw that secures the power button board to the computer and then pull the power button board to remove it from the computer Figure 20 Removing the power button board 6 Align the screw hole in the new power button board with the tab on the computer and position the new power button board in the computer Then install the screw to secure the new power button board on the rear cover Figure 21 Ins...

Page 77: ...mation including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium coin cell battery notice in the Safety Warranty and Setup Guide for information about replacing and disposing of the coin cell battery To replace the coin cell battery do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then discon...

Page 78: ... all cables that are connected to the computer 2 Remove the front cover See Removing the front cover on page 63 3 Remove the system board frame See Replacing the system board frame on page 68 4 Locate the M 2 storage drive slot See Locating parts on the system board on page 32 5 Remove the screw that secures the M 2 storage drive to the system board so that the M 2 storage drive pops up Figure 24 ...

Page 79: ...afety information on page 1 To replace the M 2 Wi Fi card module do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the front cover See Removing the front cover on page 63 3 Remove the system board frame See Replacing the...

Page 80: ...ard module Figure 31 Connecting the M 2 Wi Fi antenna cables 9 Reinstall the system board frame See Replacing the system board frame on page 68 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 81 Replacing the M 2 Wi Fi antennas Attention Do not open your computer or attem...

Page 81: ...ng 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the front cover See Removing the front cover on page 63 3 Peel off the paper that protects the sticker on the bottom of the front Wi Fi antenna Figure 32 Removing the front M 2 Wi Fi a...

Page 82: ...the system board frame Figure 33 Sticking the front M 2 Wi Fi antenna 5 Route the front M 2 Wi Fi antenna cable through the five hooks on the system board frame as shown Figure 34 Routing the front M 2 Wi Fi antenna cable 6 Route the front M 2 Wi Fi antenna cable as shown and then connect it to the M 2 Wi Fi card module 76 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 83: ...irst Important safety information on page 1 To replace the rear M 2 Wi Fi antenna do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Straighten the rear M 2 Wi Fi antenna so that it can be more easily twisted 3 Hold the thicker ...

Page 84: ... or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To replace the reset button board do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the front c...

Page 85: ...oard cable to the reset button board connector on the system board See Locating parts on the system board on page 32 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 81 Replacing the system board Attention Do not open your computer or attempt any repair before reading and ...

Page 86: ...M 2 storage drive on page 72 10 Remove the M 2 Wi Fi card module See Replacing the M 2 Wi Fi card module on page 73 11 Remove the rear M 2 Wi Fi antenna See Replacing the rear M 2 Wi Fi antenna on page 77 12 Remove the reset button board See Replacing the reset button board on page 78 13 Record the cable routing and cable connections and then disconnect all cables from the system board 14 Remove t...

Page 87: ... cables to the system board See Locating parts on the system board on page 32 to locate the connectors on the system board and connect cables What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 81 Completing the parts replacement After completing the installation or replaceme...

Page 88: ...e rail guides on the bottom of the front cover engage the rails on the rear cover Then push the front cover to the front of the computer until it snaps into position Figure 41 Reinstalling the front cover 82 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 89: ...omputer on page 28 Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers that are not preinstalled in your operating system at http www lenovo com support Installation instructions are provided in readme files with the device d...

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Page 91: ...ite The Lenovo Web site http www lenovo com provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following Shop for desktop and notebook computers monitors projectors upgrades and accessories for your computer and special offers Purchase additional services such as support for hardware operating systems application programs network set...

Page 92: ... computer for information about your warranty type and duration You must retain your proof of purchase to obtain warranty service For a list of Lenovo Support phone numbers go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provi...

Page 93: ...upport google com and follow the instructions on the screen You also can contact the Lenovo Customer Support Center for help Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services Examples of these additional services include Support for hardware operating systems and application programs Network setup and configuration servic...

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Page 95: ...sion reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authoriz...

Page 96: ...stallieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elek...

Page 97: ...dvertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada Additional regulatory information For additional regulatory information refer to the Regulatory Notice ship...

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Page 99: ...or the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer...

Page 100: ...sposal of a lithium battery must comply with local ordinances and regulations Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum mas enviados à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especial...

Page 101: ...to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the...

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Page 103: ...rdous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electr...

Page 104: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 98 ThinkCentre Chromebox Hardware Maintenance Manual ...

Page 105: ...Appendix D China Energy Label Copyright Lenovo 2015 99 ...

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Page 107: ...nt products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integra...

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Page 109: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 110: ...ron Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product or service names may be trademarks or service marks of others 104 ThinkCentre Chromebox Hardware Ma...

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