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Lenovo ThinkCentre 6417, Hardware Maintenance Manual

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Lenovo ThinkCentre 6417 Hardware Maintenance Manual Download Page 89

System

 

board

 

locations

 

  

 

 

1

 

Microprocessor

 

and

 

heat

 

sink

 

9

 

Modem

 

daughter

 

card

 

(MDC)

 

connector

 

2

 

Memory

 

connectors

 

(2)

 

10

 

Express

 

card

 

USB

 

connector

 

3

 

Thermal

 

sense

 

cable

 

connector

 

11

 

Express

 

card

 

PCIe

 

connector

 

4

 

Front

 

USB

 

connector

 

12

 

Media

 

card

 

reader

 

connector

 

5

 

Power

 

switch/LED

 

connector

 

13

 

Internal

 

speaker

 

connector

 

6

 

Battery

 

14

 

Front

 

audio

 

connector

 

7

 

SATA

 

IDE

 

connectors

 

(2)

 

15

 

Internal

 

power

 

distribution

 

connector

 

8

 

Clear

 

CMOS/Recovery

 

jumper

 

16

 

System

 

fan

 

connector

 

 

 

Chapter

 

8.

 

Replacing

 

FRUs

 

83

Summary of Contents for ThinkCentre 6417

Page 1: ...ThinkCentre Hardware Maintenance Manual Machine Types 6417 6418 6449 6453 ...

Page 2: ......

Page 3: ...ThinkCentre Hardware Maintenance Manual ...

Page 4: ...e been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject...

Page 5: ...ce 50 Selecting or changing the startup device sequence 51 Advanced settings 51 Exiting from the Setup Utility program 51 Chapter 7 Symptom to FRU Index 53 Hard disk drive boot error 53 Diagnostic error codes 54 Beep symptoms 74 POST error codes 75 Miscellaneous error messages 77 Undetermined problems 78 Chapter 8 Replacing FRUs 79 Locations 80 Connectors on the front of the computer 80 Connectors...

Page 6: ...iv Hardware Maintenance Manual ...

Page 7: ...y Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte...

Page 8: ...mplementation date and expects its suppliers to be ready to support Lenovo s requirements and schedule in the EU Products sold in 2005 will contain some RoHS compliant FRUs The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts RoHS compliant ThinkCentre parts have unique FRU part numbers Before or after June 2006 failed RoHS compliant pa...

Page 9: ... are not in a hazardous position v Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine v Keep your tool case away from walk areas so that other people will not trip over it v Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is...

Page 10: ...ork on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position v If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must b...

Page 11: ...e items However good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present v Electrical ha...

Page 12: ...tive packages until they are inserted into the product v Avoid contact with other people while handling the part v Wear a grounded wrist strap against your skin to eliminate static on your body v Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap v Use the black side of a grounded work mat to provide a static free w...

Page 13: ... be attached to this product v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and ...

Page 14: ...CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation expos...

Page 15: ...power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Chapter 2 Safety information 9 ...

Page 16: ...10 Hardware Maintenance Manual ...

Page 17: ...Chapter 2 Safety information 11 ...

Page 18: ... 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 12 Hardware Maintenance Manual ...

Page 19: ...dência de fogo água ou danos estruturais v Antes de abrir tampas de dispositivos desconecte cabos de alimentação sistemas de telecomunicação redes e modems conectados a menos que especificado de maneira diferente nos procedimentos de instalação e configuração v Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar mover ou abrir tampas deste produto ou de dispo...

Page 20: ...sitivos de fibra ótica ou transmissores estiverem instalados observe o seguinte v Não remova as tampas A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser Não existem peças que podem ser consertadas no interior do dispositivo v A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exp...

Page 21: ...mentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrente elétrica do dispositivo assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação 1 2 Chapter 2 Safety information 15 ...

Page 22: ...16 Hardware Maintenance Manual ...

Page 23: ...1 2 Chapter 2 Safety information 17 ...

Page 24: ...18 Hardware Maintenance Manual ...

Page 25: ...1 2 Chapter 2 Safety information 19 ...

Page 26: ...irer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les câbles qui la relient aux réseaux aux systèmes de télécommunication et aux modems sauf instruction contraire mentionnée dans les procédures d installation et de configuration v Lorsque vous installez que vous déplacez ou que vous manipulez le présent produit ou des périphériques qui lui...

Page 27: ...n en vigueur ATTENTION Si des produits à laser tels que des unités de CD ROM de DVD ROM des unités à fibres optiques ou des émetteurs sont installés prenez connaissance des informations suivantes v Ne retirez pas le carter En ouvrant l unité de CD ROM ou de DVD ROM vous vous exposez au rayonnement dangereux du laser Aucune pièce de l unité n est réparable v Pour éviter tout risque d exposition au ...

Page 28: ... d alimentation de l unité et l interrupteur dubloc d alimentation ne coupent pas le courant électrique alimentantl unité En outre le système peut être équipé de plusieurs cordonsd alimentation Pour mettre l unité hors tension vous devez déconnectertous les cordons de la source d alimentation 1 2 22 Hardware Maintenance Manual ...

Page 29: ...bindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen sofern in den Installations und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind v Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschl...

Page 30: ...ermüll beachten ACHTUNG Bei der Installation von Lasergeräten wie CD ROM Laufwerken DVD aufwerken Einheiten mit Lichtwellenleitertechnik oder Sendern Folgendes beachten v Die Abdeckungen nicht entfernen Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden Das Gerät enthält keine zu wartenden Teile v Werden Steuerelemente Einstellungen oder Durchfüh...

Page 31: ...der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um die Stromversorgung für die Einheit vollständig zu unterbrechen müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden 1 2 Chapter 2 Safety information 25 ...

Page 32: ...26 Hardware Maintenance Manual ...

Page 33: ...Chapter 2 Safety information 27 ...

Page 34: ...1 2 28 Hardware Maintenance Manual ...

Page 35: ...i incendi perdite d acqua o danno strutturale v Scollegare i cavi di alimentazione i sistemi di telecomunicazione le reti e il modem prima di aprire i coperchi del dispositivo salvo istruzioni contrarie relative alle procedure di installazione e configurazione v Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate operazioni di installazione spostamento o a...

Page 36: ...PR 915 82 e successive disposizioni e disposizioni locali ATTENZIONE Quando vengono installati prodotti laser quali CD ROM unità DVD ROM unità a fibre ottiche o trasmittenti tener presente quanto segue v Non rimuovere gli sportelli L apertura di un unità laser può determinare l esposizione a radiazioni laser pericolose All interno dell unità non vi sono parti su cui effettuare l assistenza tecnica...

Page 37: ...sente sull unità e l interruttore dell alimentatore non disattivano l alimentazione corrente fornita all unità E possibile che l unità disponga di più cavi di alimentazione Per disattivare l alimentazione dall unità accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione 1 2 Chapter 2 Safety information 31 ...

Page 38: ...32 Hardware Maintenance Manual ...

Page 39: ...1 2 Chapter 2 Safety information 33 ...

Page 40: ...a o daños estructurales v Desconecte los cables de alimentación los sistemas de telecomunicaciones las redes y los módems conectados antes de abrir las cubiertas de los dispositivos a menos que se indique lo contrario en los procedimientos de instalación y configuración v Conecte y desconecte los cables como se describe en la tabla siguiente cuando instale mueva o abra las cubiertas de este produc...

Page 41: ...ÓN Cuando haya productos láser como unidades de CD ROM unidades de DVD dispositivos de fibra óptica o transmisores instalados tenga en cuenta lo siguiente v No quite las cubiertas Si quita las cubiertas del producto láser podría quedar expuesto a radiación láser peligrosa Dentro del dispositivo no existe ninguna pieza que requiera servicio técnico v Si usa controles o ajustes o realiza procedimien...

Page 42: ...de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente 1 2 36 Hardware Maintenance Manual ...

Page 43: ...vice or other technical assistance The ThinkVantage Productivity Center program is preinstalled on most ThinkCentre products Additional information resources If you have Internet access the most up to date information for the computer is available from the World Wide Web You can find the following information v Customer Replaceable Unit CRU removal and installation instructions v Publications v Tr...

Page 44: ...tude at which the specified air temperatures apply At higher altitudes the maximum air temperatures are lower than those specified Humidity non condensing Operating 10 to 80 Non operating 10 to 90 Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 60 Hz Input kilovolt ampere...

Page 45: ... v Look for displayed error codes v Listen for beep codes v Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you do receive the correct response run the diagnostics See Running diagnostics from the CD or diskettes on page 45 6 Look at the following conditions and follow the instructions v If you hear beep codes during POS...

Page 46: ...ist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions v Machine type and model v Processor or hard disk upgrades v Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what change...

Page 47: ...Comparing the configuration and software set up between working and non working systems will often lead to problem resolution Chapter 4 General Checkout 41 ...

Page 48: ...42 Hardware Maintenance Manual ...

Page 49: ...d solutions for computer problems access the Lenovo troubleshooting center update system drivers and review system information To run PC Doctor for Windows open the Start menu from the Windows desktop select All Programs select PC Doctor for Windows and click PC Doctor for Windows Follow the instructions on the screen For additional information about running the diagnostic program refer to the PC ...

Page 50: ...agnostic CD image To create a diagnostic CD image download a self starting bootable CD image known as an iso image of the diagnostic program from http www lenovo com support After you download the image you can create the CD using any CD burning software If the computer does not have a CD burner or you do not have Internet access see Creating diagnostic diskettes Creating diagnostic diskettes To c...

Page 51: ...ctions on the screen Note If you are running diagnostics from a diskette when prompted remove the first diskette and insert the second diskette 6 When the program finishes be sure to remove the CD or diskette from the drive 7 Select the diagnostic test you want to run Press the F1 key for additional help Navigating through the diagnostics programs Use the cursor movement keys to navigate within th...

Page 52: ...rive removable media drive processor specific RIMM or a device on the PCI bus v Date Contains the date when the diagnostic test was run The date is retrieved from CMOS and displayed using the YYYYMMDD format v ChkDigits Contains a 2 digit check digit value to ensure the following Diagnostics were run on the specified date Diagnostics were run on the specified computer The diagnostic error code is ...

Page 53: ...Quick or Full Erase functions To select the Quick Erase or Full Erase Hard Drive utility use the following procedure 1 Select the UTILITY option on the toolbar and press Enter 2 Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test To view details of a fa...

Page 54: ...48 Hardware Maintenance Manual ...

Page 55: ...T detects that hardware has been removed or new hardware has been installed in the computer Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed...

Page 56: ...ng Note A password can be any combination of up to twelve characters A Z a z and 0 9 For more information see Password considerations on page 49 1 Start the Setup Utility program see Starting the Setup Utility program on page 49 2 From the Setup Utility program menu select Security 3 Select Set Passwords Read the information displayed on the right side of the screen Selecting a startup device If t...

Page 57: ...t Load Default Settings on the Exit menu Advanced settings On some computer models the Advanced settings menu includes a setting to Enable Disable HyperThreading This feature works only with HyperThreading aware operating systems such as Microsoft Windows XP and Windows Vista The default setting for HyperThreading is Enabled However if you select Set Defaults and are using an operating system othe...

Page 58: ...52 Hardware Maintenance Manual ...

Page 59: ...diagnose the POST error message first v If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and I999030X can have the following causes Error FRU Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start...

Page 60: ...ee Updating flashing BIOS from a CD ROM or diskette on page 132 2 System board 000 026 XXX FLASH data error 1 Flash the system See Updating flashing BIOS from a CD ROM or diskette on page 132 2 System board 000 027 XXX BIOS Configuration Setup error 1 Run Setup 2 Flash the system See Updating flashing BIOS from a CD ROM or diskette on page 132 3 System board 000 034 XXX BIOS Buffer Allocation fail...

Page 61: ...t is called out in warning statement 4 Replace the component under test 000 198 XXX BIOS test aborted 1 Make sure the component that is called out is connected and or enabled See Chapter 6 Using the Setup Utility on page 49 2 Flash the system and retest See Updating flashing BIOS from a CD ROM or diskette on page 132 3 Go to Undetermined problems on page 78 000 199 XXX BIOS test failed cause unkno...

Page 62: ...m 2 Flash the system See Updating flashing BIOS from a CD ROM or diskette on page 132 3 Run memory test 4 System board 001 035 XXX System Device Reset condition detected System board 001 036 XXX System Register error System board 001 038 XXX System Extension failure 1 Adapter card 2 System board 001 039 XXX System DMI data structure error 1 Flash the system See Updating flashing BIOS from a CD ROM...

Page 63: ...led cause unknown 1 Go to Undetermined problems on page 78 2 Flash the system and re test 3 Replace component under function test 001 250 XXX System ECC error System board 001 254 XXX 001 255 XXX 001 256 XXX 001 257 XXX System DMA error System board 001 260 XXX 001 264 XXX System IRQ error System board 001 268 XXX System IRQ1 failure 1 Device on IRQ1 2 System board 001 269 XXX System IRQ2 failure ...

Page 64: ...vice on IRQ15 2 System board 001 286 XXX 001 287 XXX 001 288 XXX System Timer failure System board 001 292 XXX System CMOS RAM error 1 Run Setup and re test 2 System board 001 293 XXX System CMOS Battery 1 CMOS Battery 2 System board 001 298 XXX System RTC date time update failure 1 Flash the system See Updating flashing BIOS from a CD ROM or diskette on page 132 2 System board 001 299 XXX System ...

Page 65: ...oard 005 032 XXX Video Device Controller failure 1 Video card if installed 2 System board 005 036 XXX Video Register error 1 Video card if installed 2 System board 005 038 XXX System BIOS extension failure 1 Video card if installed 2 System board 005 040 XXX Video IRQ failure 1 Video card if installed 2 System board 005 195 XXX Video Test aborted by user Information only Re start the test if neces...

Page 66: ...e interface Test aborted by user Information only Re start the test if necessary 006 196 XXX Diskette interface test halt error threshold exceeded 1 Press F3 to review the log file 2 Re start the test to reset the log file 006 197 XXX Diskette interface test warning 1 If a component is called out make sure it is connected and or enabled 2 Re run test 3 Replace the component that is called out in w...

Page 67: ...iskette on page 132 3 Run memory test 4 System board 015 035 XXX USB port Reset condition detected 1 Remove USB device s and re test 2 System board 015 036 XXX USB port Register error System board 015 040 XXX USB port IRQ failure 1 Run setup and check for conflicts 2 Flash the system See Updating flashing BIOS from a CD ROM or diskette on page 132 3 System board 015 195 XXX USB port Test aborted b...

Page 68: ...necessary 018 196 XXX PCI Card test halt error threshold exceeded 1 Press F3 to review the log file 2 Re start the test to reset the log file 018 197 XXX PCI Card test warning 1 Make sure the component that is called out is connected and or enabled See Chapter 6 Using the Setup Utility on page 49 2 Re run test 3 Replace the component that is called out in warning statement 4 Replace the component ...

Page 69: ... in warning statement 4 Replace the component under test 020 198 XXX PCI test aborted 1 If a component is called out make sure it is connected and or enabled See Chapter 6 Using the Setup Utility on page 49 2 Flash the system and re test See Updating flashing BIOS from a CD ROM or diskette on page 132 3 Go to Undetermined problems on page 78 020 199 XXX PCI test failed cause unknown 1 Go to Undete...

Page 70: ...or enabled See Chapter 6 Using the Setup Utility on page 49 2 Re run test 3 Replace the component that is called out in warning statement 4 Replace the component under test 025 198 XXX IDE interface test aborted 1 If a component is called out make sure it is connected and or enabled See Chapter 6 Using the Setup Utility on page 49 2 Flash the system and re test See Updating flashing BIOS from a CD...

Page 71: ...sing the Setup Utility on page 49 2 Re run test 3 Replace the component that is called out in warning statement 4 Replace the component under test 030 198 XXX SCSI interface test aborted 1 If a component is called out make sure it is connected and or enabled See Chapter 6 Using the Setup Utility on page 49 2 Flash the system and re test See Updating flashing BIOS from a CD ROM or diskette on page ...

Page 72: ...determined problems on page 78 035 199 XXX RAID interface test failed cause unknown 1 See Undetermined problems on page 78 2 Flash the system and re test See Updating flashing BIOS from a CD ROM or diskette on page 132 3 Replace component under function test 071 000 XXX Audio port Interface Test Passed No action 071 00X XXX 071 01X XXX 071 02X XXX Audio port error 1 Run Setup 2 Flash the system Se...

Page 73: ...m and re test See Updating flashing BIOS from a CD ROM or diskette on page 132 3 Replace component under function test 071 25X XXX Audio port failure 1 Speakers 2 Audio card if installed 3 System board 080 000 XXX Game Port interface Test Passed No action 080 XXX XXX Game Port interface Error 1 Remove the game port device and re test the system 080 195 XXX Game Port interface Test aborted by user ...

Page 74: ...se Port interface Reset 1 Mouse 2 System board 086 040 XXX Mouse Port interface IRQ failure 1 Run Setup 2 Mouse 3 System board 086 195 XXX Mouse Port interface Test aborted by user Information only Re start the test if necessary 086 196 XXX Mouse Port interface test halt error threshold exceeded 1 Press F3 to review the log file 2 Re start the test to reset the log file 086 197 XXX Mouse Port inte...

Page 75: ...hapter 6 Using the Setup Utility on page 49 2 Re run test 3 Replace the component that is called out in warning statement 4 Replace the component under test 089 198 XXX Microprocessor test aborted 1 Flash the system See Updating flashing BIOS from a CD ROM or diskette on page 132 2 Go to Undetermined problems on page 78 089 199 XXX Microprocessor test failed cause unknown 1 See Undetermined proble...

Page 76: ... from a CD ROM or diskette on page 132 3 Replace component under function test 170 250 XXX 170 251 XXX Voltage Sensor s Voltage limit error 1 AC DC power adapter 2 System board 170 254 XXX Voltage Sensor s Voltage Regulator Module error 1 Voltage Regulator Module VRM 2 Microprocessor 3 System board 175 000 XXX Thermal Sensor s Test Passed No action 175 0XX XXX Thermal Sensor s failure 1 Flash syst...

Page 77: ...dapter voltages 3 Microprocessor 4 System board 185 000 XXX Asset Security Test Passed No action 185 XXX XXX Asset Security failure 1 Flash system 2 System board 185 278 XXX Asset Security Chassis Intrusion 1 Assure Asset Security Enabled 2 C2 Cover Switch 3 System board 201 000 XXX System Memory Test Passed No action 201 XXX XXX System Memory error 1 Replace the memory module called out by the te...

Page 78: ...r card 6 System board 220 000 XXX Hi Capacity Cartridge Drive Test Passed No action 220 XXX XXX Hi Capacity Cartridge Drive error 1 Remove the Hi Capacity Cartridge Drive and re test the system 301 XXX XXX Keyboard error 1 Keyboard 2 Check and test mouse 3 System board 301 000 XXX Keyboard Test Passed No action 302 000 XXX Mouse Test Passed No action 302 XXX XXX Mouse error 1 Mouse 2 Check and tes...

Page 79: ...Diagnostic Error Code FRU Action 415 XXX XXX Modem error Remove the Modem and re test the system Chapter 7 Symptom to FRU Index 73 ...

Page 80: ...ersists replace the memory modules one at a time until the failing module is determined 4 5 6 or 7 beeps 9 10 or 11 beeps Before replacing the system board remove any optional adapters Express card Modem card Media reader and retry If the problem persists replace the system board Otherwise reinstall the optional adapters one at a time until the failing adapter is determined 8 beeps Replace the sys...

Page 81: ...ight indicate that CMOS has become corrupt due to a weak CMOS battery CPU at nnnn nnnn is the running speed of the microprocessor Press Esc to skip memory test Pressing Esc skips the full memory test HARD DISK INSTALL FAILURE Cannot find or initialize the hard disk drive controller or the drive Make sure the hard disk drive is correctly installed If no hard disk drives are installed make sure the ...

Page 82: ...ween the default POST display screen and a custom POST display screen Error Non System disk or disk error Replace and press any key when ready The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media 76 Hardware Maintenance Manual ...

Page 83: ...etwork administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Checking for power problems on page 39 1 AC DC Power Adapter 2 System Board Diskette drive in use light remains on or does not light when drive is active 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Flashing c...

Page 84: ...oard 5 AC DC power adapter PXE computer cannot access programs from its own hard disk Replace the hard disk drive PXE computer does not PXE from server 1 Check startup sequence 2 Check the network adapter LED status Some or all keys on the keyboard do not work 1 Keyboard 2 Keyboard Cable 3 System Board Undetermined problems 1 Turn off the computer 2 Remove or disconnect the following components if...

Page 85: ...tions for replacing major FRUs Important Before you replace any FRU read Chapter 2 Safety information on page 3 These precautions and guidelines will help you work safely FRU replacements are to be done by trained service technicians only Copyright Lenovo 2006 2007 79 ...

Page 86: ...controls and components of the computer Connectors on the front of the computer Note Not all computer models will have the following controls and connections 1 USB connector 4 USB connector 2 Microphone connector 5 Media card reader 3 Headphone connector 80 Hardware Maintenance Manual ...

Page 87: ...k latch 6 Microphone connector 2 AC DC Power Adapter connector 7 Audio line out connector 3 Monitor connector 8 Audio line in connector 4 USB connectors 4 9 Express card assembly 5 Ethernet connector 10 RJ11 modem connector Chapter 8 Replacing FRUs 81 ...

Page 88: ... computer 1 Front Audio USB assembly 8 Microprocessor 2 Hard disk drive 9 Heat sink 3 System fan assembly 10 Side cover 4 Optical drive 11 Memory modules 5 AC DC Power Adapter 12 Internal speaker 6 Express Card assembly 13 Media Card Reader 7 System board 82 Hardware Maintenance Manual ...

Page 89: ...mal sense cable connector 11 Express card PCIe connector 4 Front USB connector 12 Media card reader connector 5 Power switch LED connector 13 Internal speaker connector 6 Battery 14 Front audio connector 7 SATA IDE connectors 2 15 Internal power distribution connector 8 Clear CMOS Recovery jumper 16 System fan connector Chapter 8 Replacing FRUs 83 ...

Page 90: ...ectrical outlets 3 Disconnect the cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer See Connectors on the front of the computer on page 80 and Connectors on the rear of the computer on page 81 4 Remove any locking devices such as a cable lock that secures the computer cover 5 Press the cover release button on t...

Page 91: ...33F8354 or an equivalent type battery recommended by the manufacturer 1 Open the computer cover See Opening the cover on page 84 2 Locate the battery See System board locations on page 83 3 Remove the old battery 4 Install the new battery 5 Close the computer cover and connect all the cables See Completing the FRU replacement on page 103 Note When the computer is turned on for the first time after...

Page 92: ...om the system board socket by pivoting the small handle upward until it is in the vertical position 5 Lift the microprocessor straight up and out of the socket Notes a Your microprocessor and socket might look different than the one illustrated b Note the orientation of the microprocessor in the socket Look for the small triangle on one corner of the microprocessor This is important when reinstall...

Page 93: ...th your fingers position the microprocessor so that the triangle 1 is properly aligned with the socket 9 Lower the microprocessor straight down into the socket Note Install the black protective cover that was removed from the new microprocessor onto the defective microprocessor after the installation is complete 10 Secure the microprocessor in the socket by pivoting the small handle downward Be su...

Page 94: ...tention module so that the four screws are aligned with the posts on the system board Tighten the four screws to secure the heat sink to the system board 12 Go to Completing the FRU replacement on page 103 88 Hardware Maintenance Manual ...

Page 95: ...oard has a modem daughter card installed remove it from the failing system board and install it on the new system board See Replacing the modem on page 95 7 Remove the heat sink and microprocessor from the failing system board and install them on the new system board See Replacing the microprocessor on page 86 Note You might have to install a new retention module on the new system board 8 Position...

Page 96: ...ecovering Software in the User Guide To replace the hard disk drive 1 Open the computer cover See Opening the cover on page 84 2 Disconnect the power cable from the optical drive 3 Place your finger on the tab located on the front of the hard disk drive and push upward Then press inward on the side tabs and pivot the hard disk drive upward to remove 4 Remove the failing hard disk drive from the ch...

Page 97: ...o not touch the circuit board 2 on the bottom of the hard disk drive 8 Connect the signal and power cables to the rear of the new hard disk drive 9 Slide the new hard disk drive into the drive bay until it snaps into position 10 Reconnect the power cable to the optical drive 11 Go to Completing the FRU replacement on page 103 Chapter 8 Replacing FRUs 91 ...

Page 98: ... bezel by releasing the two tabs and pivoting the bezel forward to remove completely 3 Disconnect the signal and power cables from the rear of the optical drive 4 Press the blue release button and remove the optical drive out the front of the computer 5 Remove the retainer bracket from the failing drive and install it on the new optical drive 92 Hardware Maintenance Manual ...

Page 99: ...optical drive into the drive bay until it snaps into position 7 Connect the signal and power cables to the drive 8 Replace the front bezel 9 Go to Completing the FRU replacement on page 103 Chapter 8 Replacing FRUs 93 ...

Page 100: ... page 83 3 Remove the memory module being replaced by opening the retaining clips as shown 4 Insert the notched end 2 of the memory module into the socket 1 Press the memory module firmly and pivot the memory module until it snaps into place Make sure that the memory module is firmly fixed in the connector and does not move easily 5 Go to Completing the FRU replacement on page 103 94 Hardware Main...

Page 101: ...n page 84 2 Locate the MDC connector See System board locations on page 83 The modem card 1 will be connected to the MDC connector 3 Remove the two screws that secure the modem card to the system board 4 Disconnect the modem card from the system board 5 Disconnect the RJ11 modem cable from the modem card Chapter 8 Replacing FRUs 95 ...

Page 102: ...dem card to the MDC connector on the system board by aligning the holes in the modem card with the pins in the system board 8 Install the two screws to secure the modem card to the system board 9 Go to Completing the FRU replacement on page 103 96 Hardware Maintenance Manual ...

Page 103: ...puter cover See Opening the cover on page 84 2 Locate the Express card assembly See Locating components on page 82 3 Disconnect the cable connected to the Express card 4 Remove the four screws that secure the Express card assembly to the Chassis 5 Remove the Express card assembly from the system board Chapter 8 Replacing FRUs 97 ...

Page 104: ... holes in the Express card assembly with the pins in the chassis 7 Install the four screws to secure the Express card assembly to the chassis 8 Reconnect the cable to the Express card assembly 9 Go to Completing the FRU replacement on page 103 98 Hardware Maintenance Manual ...

Page 105: ...ng the cover on page 84 2 Locate the Media Card Reader See Locating components on page 82 3 Disconnect the Media Card Reader cable connected to the system board See System board locations on page 83 4 Remove the screw that secures the Media Card Reader to the Chassis 5 Remove the Media Card Reader from the chassis Chapter 8 Replacing FRUs 99 ...

Page 106: ...rew hole in the Media Card Reader with the hole in the chassis 7 Install the screw to secure the Media Card Reader to the chassis 8 Connect the Media Card Reader cable to the system board 9 Go to Completing the FRU replacement on page 103 100 Hardware Maintenance Manual ...

Page 107: ...page 90 5 Remove the two rubber mounts from the system fan assembly that connect to the chassis by breaking them or cutting them with a pair of scissors Once this has been done remove the rubber mounts from the rear of the chassis 6 Pull the system fan assembly outward from the chassis Then lift the system fan assembly out of the chassis 7 When installing your new system fan assembly use the new r...

Page 108: ...the holes in the system fan assembly until the system fan is in place 11 Once the system fan assembly is secure you should remove the extra rubber for the mounts 12 Connect the system fan assembly cable to the system fan connector on the system board 13 Replace the hard disk drive if it was removed 14 Go to Completing the FRU replacement on page 103 102 Hardware Maintenance Manual ...

Page 109: ...have been reassembled correctly and that no tools or loose screws are left inside the computer See Locating components on page 82 for the location of various components 2 Make sure that the cables are routed correctly before closing the computer cover Important Correctly route all power supply cables to avoid interference when closing the computer cover Keep cables clear of the hinges and sides of...

Page 110: ...he cover 5 Reconnect the external cables and power cords to the computer See Connectors on the rear of the computer on page 81 6 To update your configuration see Chapter 6 Using the Setup Utility on page 49 104 Hardware Maintenance Manual ...

Page 111: ...al and a 2 indicates that the CRU is internal Machine Type 6417 Item 6417 FRUs FRU CRU 1 Front audio USB card and cable included in Cables kit 41R8510 all models 41R8510 N 2 Hard disk drive 80 GB 7200rpm SATA models 11S 11L 11D 11Y 11A 11Q 11T 11E 11J 12U 12F 12S 12L 12D 12Y 12G 40Y9034 2 2 Hard disk drive 1TB 7200rpm SATA models 45C5973 2 3 System fan all models 41R8511 2 4 DVD ROM Drive 16x 48x ...

Page 112: ...2 5300 667MHz SoDIMM models 11S 11L 11D 11Y 11A 11Q 11T 11E 11J 12U 12F 12S 12L 12D 12Y 12G 43C3814 2 12 Internal speaker all models 41R8517 2 13 Media card reader all models 41R8519 N The FRUs listed in the following tables are not illustrated 6417 FRUs FRU CRU Cable Kit includes SATA data cable internal device power cable front audio USB card cable and thermal sense cable all models 41R8510 N Sk...

Page 113: ...1 UK English models 12G 41A5327 1 US Euro models 12G 41A5328 1 Slovenian models 12G 41A5329 1 6417 mice FRU CRU Optical Wheel Mouse 400DPI USB models 11S 11L 11D 11Y 11A 11Q 11T 11E 11J 12U 12F 12S 12L 12D 12Y 12G 41U3013 1 Optical Wheel Mouse 400DPI USB models 11S 11L 11D 11Y 11A 11Q 11T 11E 11J 12U 12F 12S 12L 12D 12Y 12G 41U3030 1 6417 Adapters and miscellaneous FRUs FRU CRU Speakers 2 piece Le...

Page 114: ... optional Europe Germany models 42T5114 1 Power cord UK models 11A 42T5035 1 Power cord optional UK models 11A 42T5120 1 Power cord Denmark models 12G 42T5041 1 Power cord optional Denmark models 12G 42T5126 1 Power cord Switzerland models 42T5044 1 Power cord optional Switzerland models 12G 42T5129 1 Power cord Italy models 11S 11Y 11L 12S 12Y 12L 12G 42T5047 1 Power cord optional Italy models 11...

Page 115: ...dels 12G 45C4880 1 RU models 12G 45C4877 1 RE models 12G TBD 1 HU models 12G TBD 1 CZ models 12G 45C4873 1 TR models 45C4878 1 GK models 12G 45C4879 1 SL models 12G TBD 1 Japanese models 45C4868 1 Simplified Chinese models TBD 1 Taiwan TC models TBD 1 Hong Kong TC models TBD 1 Korea models TBD 1 Multilingual 1 XP P EN NL FR GR IT models 12G TBD 1 Multilingual 2 XP P EN DK FI NO SV models 12G TBD 1...

Page 116: ... SL models 1 RE models 1 6417 Vista Business 32 Recovery DVDs FRU CRU US UK AP TH models 1 FR CF models 1 GR models 1 SP LA models 1 BR models 1 IT models 1 JP models 1 NO models 1 SV models 1 DK models 1 NL models 1 CZ models 1 FI models 1 PL models 1 RU models 1 TR models 1 HU models 1 GK models 1 PO models 1 CS models 1 TW models 1 HK models 1 KR models 1 SL models 1 110 Hardware Maintenance Ma...

Page 117: ...6417 Vista Business 32 Recovery DVDs FRU CRU RE models 1 Chapter 9 FRU lists 111 ...

Page 118: ...l models 41R8511 2 4 DVD ROM CD RW Combo Drive 48x 32x 48x 16x SATA models 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11Q 11T 11K 11R 13U 13F 42Y9353 2 5 130W AC DC Power Adapter models 11U 11F 11S 11P 11L 11D 11Y 11G 11M 11A 11Q 11T 11K 11R 12U 12F 12S 12P 12L 12D 12Y 12G 12M 12A 12Q 12T 12K 12R 12E 12J 13U 13F 42T5279 1 5 120W AC DC Power Adapter models 41A9732 1 6 Express card assembly all models 41R8...

Page 119: ... listed in the following tables are not illustrated 6418 FRUs FRU CRU Cable Kit includes SATA data cable internal device power cable front audio USB card cable and thermal sense cable all models 41R8510 N Skins Kit all models 41R8508 N Hard Disk Drive tray all models 41R8518 2 Shield Kit includes system board shield and optical disk drive shield all models 41R8515 N Cable Modem Card all models 41R...

Page 120: ... Turkish 179 models 11G 12G 41A5326 1 UK English models 11G 12G 41A5327 1 US Euro models 11G 12G 41A5328 1 Slovenian models 11G 12G 41A5329 1 6418 mice FRU CRU Optical Wheel Mouse 400DPI USB models 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11Q 11T 11K 11R 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12Q 12T 12K 12R 12E 12J 13U 13F 41U3013 1 Optical Wheel Mouse 400DPI USB models 11U 11F 11S 11L 11D 11Y 11G 11M 11...

Page 121: ...Brazil models 42T5177 1 Power cord Europe Germany models 42T5029 1 Power cord optional Europe Germany models 42T5114 1 Power cord UK models 11G 12G 11A 12A 42T5035 1 Power cord optional UK models 11G 12G 11A 12A 42T5120 1 Power cord Denmark models 11G 12G 42T5041 1 Power cord optional Denmark models 11G 12G 42T5126 1 Power cord Switzerland models 11G 12G 42T5044 1 Power cord optional Switzerland m...

Page 122: ...dels 1 PL models 1 PO models 1 RU models 1 RE models 1 HU models 1 CZ models 1 TR models 1 GK models 1 SL models 1 Japanese models 1 Simplified Chinese models 1 Taiwan TC models 1 Hong Kong TC models 1 Korea models 1 Multilingual 1 XP P EN NL FR GR IT models 1 Multilingual 2 XP P EN DK FI NO SV models 1 6418 Vista Business 32 Recovery DVDs FRU CRU US UK AP TH models 11U 11G 11M 11A 11Q 11R 12U 12G...

Page 123: ...G 12G 45C4848 1 Polish models 11G 12G 45C4849 1 Russian models 11G 12G 45C4850 1 Turkish models 11G 12G 45C4851 1 Hungarian models 11G 12G 45C4852 1 Greek models 11G 12G 45C4853 1 Simplified Chinese models 45C4854 1 Taiwan models 45C4855 1 Hong Kong models 45C4856 1 Korea models 11K 12K 45C4857 1 Slovenian models 11G 12G 45C4858 1 Romanian models 11G 12G 45C4859 1 Portuguese models 11G 12G 45C4860...

Page 124: ...bo Drive 48x 32x 48x 16x SATA models 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11Q 11T 11K 11R 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12Q 12T 12K 12R 12E 12J 13L 13D 13S 13Y 13G 42Y9353 2 5 130W AC DC Power Adapter models 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11Q 11T 11K 11R 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12Q 12T 12K 12R 12E 12J 13L 13D 13S 13Y 13G 42T5279 1 5 120W AC DC Power Adapter models 41A9732 1 6...

Page 125: ...speaker all models 41R8517 2 13 Media card reader all models 41R8519 N The FRUs listed in the following tables are not illustrated 6449 FRUs FRU CRU Cable Kit includes SATA data cable internal device power cable front audio USB card cable and thermal sense cable all models 41R8510 N Skins Kit all models 41R8508 N Hard Disk Drive tray all models 41R8518 2 Shield Kit includes system board shield and...

Page 126: ...inn models 11G 12G 13G 41A5322 1 Swiss models 11G 12G 13G 41A5323 1 Thailand models 11T 12T 41A5324 1 Turkish 440 models 11G 12G 13G 41A5325 1 Turkish 179 models 11G 12G 13G 41A5326 1 UK English models 11G 12G 13G 41A5327 1 US Euro models 11G 12G 13G 41A5328 1 Slovenian models 11G 12G 13G 41A5329 1 6449 mice FRU CRU Optical Wheel Mouse 400DPI USB models 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11Q 11T ...

Page 127: ...96 1 Power cord Argentina models 13Y 13L 42T5017 1 Power cord optional Argentina models 13Y 13L 42T5102 1 Power cord Brazil models 42T5174 1 Power cord optional Brazil models 42T5177 1 Power cord Europe Germany models 42T5029 1 Power cord optional Europe Germany models 42T5114 1 Power cord UK models 11G 12G 11A 12A 13G 42T5035 1 Power cord optional UK models 11G 12G 11A 12A 13G 42T5120 1 Power cor...

Page 128: ...6 1 DK models 13G 45C4871 1 NL models 13G 45C4872 1 AE models 13G TBD 1 SV models 13G 45C4870 1 HE models 13G 45C4875 1 FI models 13G 45C4874 1 NO models 13G 45C4869 1 PL models 13G 45C4876 1 PO models 13G 45C4880 1 RU models 13G 45C4877 1 RE models 13G TBD 1 HU models 13G TBD 1 CZ models 13G 45C4873 1 TR models 13G 45C4878 1 GK models 13G 45C4879 1 SL models 13G TBD 1 Japanese models 45C4868 1 Si...

Page 129: ...models 11G 12G 45C4846 1 Czech models 11G 12G 45C4847 1 Finnish models 11G 12G 45C4848 1 Polish models 11G 12G 45C4849 1 Russian models 11G 12G 45C4850 1 Turkish models 11G 12G 45C4851 1 Hungarian models 11G 12G 45C4852 1 Greek models 11G 12G 45C4853 1 Simplified Chinese models 45C4854 1 Taiwan models 45C4855 1 Hong Kong models 45C4856 1 Korea models 11K 12K 45C4857 1 Slovenian models 11G 12G 45C4...

Page 130: ...0W AC DC Power Adapter models 12S 12L 12D 12Y 12G 42T5279 1 5 120W AC DC Power Adapter models 41A9732 1 6 Express card assembly all models 41R8521 N 7 System board Mini ITX AMD Athlon Sempron ATI RS690C SB600 models 11S 11L 11D 11Y 11G 11A 11Q 11T 11E 11J 43C2767 N 7 System board Mini ITX AMD Athlon Sempron ATI RS690C SB600 models 45C7723 N 8 Microprocessor AMD Athlon 64 X2 BE 2400 AM2 45W 65nm 2 ...

Page 131: ...includes system board shield and optical disk drive shield all models 41R8515 N Cable Modem Card all models 41R8522 N Power switch LED assembly all models 41R8526 N 6453 Keyboards USB Preferred Pro FRU CRU US English models 11L 11G 11A 11Q 11E 41A5289 1 Arabic models 11G 41A5290 1 Belgian French models 11G 41A5292 1 Belgian UK models 11G 41A5293 1 Brazillian models 11G 41A5294 1 Bulgarian models 1...

Page 132: ...xternal speaker models 41A5334 1 Speaker Power brick US Canada LA low voltage ASEAN models 12S 89P8571 1 Speaker Power brick LA high voltage non APU models 12D 89P8575 1 Speaker Power brick China Thailand models 89P8581 1 Speaker Power brick Japan models 89P8577 1 Speaker Power brick Brazil models 89P8583 1 Speaker Power brick Argentina models 41A4901 1 Speaker Power brick ANZ models 89P8579 1 Spe...

Page 133: ...1G 42T5132 1 Power cord Australia New Zealand models 42T5050 1 Power cord optional Australia New Zealand models 42T5135 1 Power cord South Africa models 11G 11A 42T5056 1 Power cord optional South Africa models 11G 11A 42T5141 1 Power cord Israel models 11G 42T5062 1 Power cord optional Israel models 11G 42T5147 1 Power cord China PRC models 42T5065 1 Power cord optional China PRC models 42T5150 1...

Page 134: ... 1 Multilingual 2 XP P EN DK FI NO SV models TBD 1 6453 Vista Business 32 Recovery DVDs FRU CRU US UK AP TH models 45C4836 1 Russian English models 45C4837 1 French models 45C4838 1 German models 45C4839 1 Spanish models 45C4840 1 Italian models 45C4841 1 Japan models 45C4842 1 Norwegian models 45C4843 1 Swedish models 45C4844 1 Danish models 45C4845 1 Dutch models 45C4846 1 Czech models 45C4847 1...

Page 135: ...ry DVDs FRU CRU Hong Kong models 45C4856 1 Korea models 11K 12K 45C4857 1 Slovenian models 45C4858 1 Romanian models 45C4859 1 Portuguese models 45C4860 1 Serbian models 45C4861 1 Slovakian models 45C4862 1 Chapter 9 FRU lists 129 ...

Page 136: ...130 Hardware Maintenance Manual ...

Page 137: ...ata Each computer has a unique Vital Product Data VPD code stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see Updating flashing BIOS from a CD ROM or diskette on page 132 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the curre...

Page 138: ...dated flash update your computer might not restart correctly If this happens perform the following procedure commonly called Boot block Recovery 1 Turn off the computer and any attached devices such as printers monitors and external drives 2 Unplug all power cords from electrical outlets and open the computer cover See Opening the cover on page 84 3 Locate the Clear CMOS Recovery jumper on the sys...

Page 139: ...The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically v RTC resume You can specify a date and time at which the computer will be turned on automatically This can be either a single event or a daily event v Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is ...

Page 140: ...134 Hardware Maintenance Manual ...

Page 141: ...ormation could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use ...

Page 142: ... Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo ThinkCentre PS 2 Rescue and Recovery...

Page 143: ......

Page 144: ...Part Number 43C6257 Printed in USA 1P P N 43C6257 ...

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