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If you configured the adapter for full duplex, make sure that the switch port also is configured for full
duplex. Setting wrong duplex mode can degrade performance, cause data loss, or result in lost
connections.

– You have installed all networking software that is necessary for your network environment.

Check with your LAN administrator for the necessary networking software.

•

Problem

: The adapter stops working for no apparent reason.

Solution

: The network driver files might be corrupt or missing. Update the driver by referring to the above

solution for the procedure to make sure that the correct device driver is installed.

•

Problem

: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the

connection fails or errors occur.

Solution

:

– Use Category 5 wiring and make sure that the network cable is securely connected.

– Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).

•

Problem

: The Wake on LAN feature is not working.

Solution

:

– Make sure that Wake on LAN is enabled in ThinkPad Setup.

– If it is, check with your LAN administrator for the necessary settings.

•

Problem

: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps.

Instead, it connects at 100 Mbps.

Solution

:

– Try another cable.

– Make sure that the link partner is set to auto-negotiate.

– Make sure that the switch is 802.3ab-compliant (gigabit over copper).

A wireless-LAN problem

Problem

: I cannot connect to the network using the built-in wireless network card.

Solution

: Make sure that:

• The Airplane mode is off.

• Your wireless-LAN driver is the latest version.

• Your computer is within range of a wireless access point.

• The wireless radio is enabled.

Note:

If you are using the Windows 7 operating system, click

Show hidden icons

on the taskbar. The

Access Connections icon is displayed. For more information about the icon, refer to the Access Connections
help information system.

For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use
the Access Connections program to verify this case-sensitive information.

A wireless-WAN problem

Problem

: A message is displayed indicating that an unauthorized WAN card is installed.

Solution

: The WAN card is not supported on this computer. Remove the WAN card.

100

User Guide ThinkPad T560 and P50s

Summary of Contents for T560

Page 1: ...User Guide ThinkPad T560 and P50s ...

Page 2: ...167 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManuals First Edition February 2016 Copyright Lenovo 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth ...

Page 3: ...ing help about the Windows operating system 19 Using the multi touch screen 19 Special keys 23 ThinkPad pointing device 25 TrackPoint pointing device 25 Trackpad 26 Trackpad touch gestures 27 Customizing the ThinkPad pointing device 28 Replacing the cap of the pointing stick 28 Power management 29 Using the ac power adapter 29 Using the battery 30 Managing the power plan 33 Power saving modes 33 C...

Page 4: ...r the Windows 7 operating system 113 Creating and using a recovery media 113 Performing backup and recovery operations 114 Using the Rescue and Recovery workspace 115 Creating and using a rescue medium 116 Reinstalling preinstalled programs and device drivers 117 Solving recovery problems 117 Recovery overview for the Windows 10 operating system 118 Resetting your computer 118 Using advanced start...

Page 5: ...or ac power cord 158 Lenovo product service information for Taiwan 158 Eurasian compliance mark 158 Brazil audio notice 158 Appendix C WEEE and recycling statements 159 Important WEEE information 159 Japan recycling statements 159 Recycling information for Brazil 160 Battery recycling information for the European Union 161 Battery recycling information for Taiwan 162 Battery recycling information ...

Page 6: ...iv User Guide ThinkPad T560 and P50s ...

Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ...re information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To r...

Page 9: ...rheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product power cord or power adapte...

Page 10: ...rotect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a pow...

Page 11: ...his is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult...

Page 12: ...sh or puncture the battery Do not short circuit the battery or expose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room temperature ch...

Page 13: ...otebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use th...

Page 14: ...disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is ev...

Page 15: ...one output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2...

Page 16: ...ss This glass could break if the product is dropped on a hard surface or receives a substantial impact If glass breaks do not touch or attempt to remove it Stop using your product until the glass is replaced by trained service personnel xiv User Guide ThinkPad T560 and P50s ...

Page 17: ...e 13 Lenovo programs on page 13 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information to start using the computer Front view Note Your computer might look different from the following illustration Figure 1 Front view 1 Camera available on some models 2 Microphones available on some models 3 Power button 4 Finge...

Page 18: ...Control Panel and then change the view of Control Panel from Category to Large icons or Small icons 2 Click Power Options Choose what the power buttons do 3 Follow the instructions on the screen 4 Fingerprint reader available on some models Fingerprint authentication technology provides the simple and secure user access by associating your fingerprint with passwords For more information see Using ...

Page 19: ...nd then follow the instructions on the screen For Windows 10 Start the Lenovo Settings program click POWER and then follow the instructions on the screen For instructions on how to start the programs see Accessing Lenovo programs on page 13 Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might get damaged 2 USB 3 0 connector...

Page 20: ... Security lock slot To protect your computer from theft you can purchase a security cable lock that fits the security lock slot to lock the computer to a stationary object Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and secu...

Page 21: ... digital audio and video interface that can connect a compatible digital audio device or video monitor such as a DVD player or HDTV 4 Audio connector Connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer If you are using a headset with a function switch do not press this switch while using the headset If you press th...

Page 22: ...inks data is being transmitted Note If the computer is connected to a docking station use the Ethernet connector on the docking station instead of the one on the computer 7 Smart card slot available on some models Smart cards can be used for authentication data storage and application processing Smart cards also might provide strong security authentication for single sign on SSO within large organ...

Page 23: ...cking stations on page 43 3 Micro SIM card slot The micro SIM card slot is in the battery compartment If the computer has a wireless wide area network WAN feature a micro Subscriber Identification Module SIM card might be required to establish wireless WAN connections 4 Keyboard drainage holes If you accidentally spill water or drink over the keyboard the keyboard drainage holes can help drain out...

Page 24: ...al keys on page 23 2 Speaker mute indicator When the speaker mute indicator is on the speakers are muted 3 Microphone mute indicator When the microphone mute indicator is on the microphones are muted 4 Camera status indicator When the camera status indicator is on the camera is in use 5 6 System status indicators The indicator in the ThinkPad logo on the computer lid and the indicator in the power...

Page 25: ...ne Microsoft label Machine type and model The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer Note Your computer might look different from the following ill...

Page 26: ...installed in the computer Note For the user installable wireless module ensure that you use only Lenovo authorized wireless module for the computer Otherwise an error message will be displayed and the computer will beep when you turn on the computer Labels for the Windows operating systems Windows 7 Certificate of Authenticity Computer models preinstalled with the Windows 7 operating system have a...

Page 27: ...he Product ID or Windows version for which the computer is licensed Instead the Product ID is recorded in the computer firmware Whenever a Windows 10 product is installed the installation program checks the computer firmware for a valid matching Product ID to complete the activation In some cases an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgra...

Page 28: ...tor Micro SIM card slot inside the battery compartment One Always On USB 3 0 connector Smart card slot available on some models Two USB 3 0 connectors HDMI connector Wireless features Global navigation satellite system GNSS receiver available on some models Bluetooth Wireless LAN Wireless WAN available on some models Security features Security lock slot Fingerprint reader available on some models ...

Page 29: ... direct exposure to sunshine Attention Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from the computer The strong magnetic fields generated by these appliances can damage the motor and data on the storage drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an att...

Page 30: ...otection System Windows 7 and Windows 10 The Active Protection System program protects your internal storage drive such as hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The internal storage drive is less vulnerable to damage when it is not operating This is because when the internal storag...

Page 31: ...click the device with your computer name Lenovo Settings Windows 10 The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles Lenovo Solution Center Windows 7 and Windows 10 The Lenovo Solution Center program en...

Page 32: ...16 User Guide ThinkPad T560 and P50s ...

Page 33: ...he following benefits Quicker service when you call Lenovo for help Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer If you are using a Windows 7 operating system you also can register your computer through the preinstalled Lenovo Produc...

Page 34: ...pose of the data on the storage drive be sure to read the topic Notice on deleting data from your storage drive on page 68 How do I attach an external monitor Ensure that you follow the procedure in the topic Using an external display on page 36 With the Extend desktop function you can display output on both the computer display and an external monitor See Choosing a display mode on page 37 How do...

Page 35: ...at is available on some models Notes Your computer screen might look different from the following illustrations Depending on the app you use some gestures might not be available The following table introduces some frequently used gestures Touch gesture touch models only Description Touch Tap Mouse action Click Function Open an app or perform an action on an open app such as Copy Save and Delete de...

Page 36: ...on Zoom out Touch Move two fingers farther apart Mouse action Press the Ctrl key while scrolling the mouse wheel forward Function Zoom in Touch Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise Mouse action If the app supports rotation click the rotation icon Function Rotate an item 20 User Guide ThinkPad T560 and P50s ...

Page 37: ...21 User Guide ThinkPad T560 and P50s ...

Page 38: ...er to the top edge of the screen Function Show a hidden title bar Long swipe when your computer is in tablet mode Touch Swipe in from the top edge to the bottom edge Mouse action From the top edge of the screen click and hold move the pointer to the bottom of the screen and then release Function Close the current app Tips on using the multi touch screen The multi touch screen is a glass panel cove...

Page 39: ...meric keypad to input numbers quickly Note Depending on your computer model the numeric keypad might not be available 3 Windows key Open the Start menu For information about using the Windows key with other keys refer to the help information system of the Windows operating system 4 Function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following...

Page 40: ...uted the microphone mute indicator turns on Darkens the computer display Brightens the computer display You can temporarily change the computer display brightness by pressing the two keys To change the default brightness level right click the battery status icon in the Windows notification area Then click Adjust screen brightness and make changes as desired Manages external displays Enables or dis...

Page 41: ... various touch gestures such as rotating and zooming in or out The ThinkPad pointing device consists of the following two devices 1 TrackPoint pointing device 2 Trackpad By default both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled To change the settings see Customizing the ThinkPad pointing device on page 28 TrackPoint pointing device The TrackPoint po...

Page 42: ...ing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick Left click Press the left click button 2 to select or open an item Right click Press the right click button 3 to display a shortcut menu Scroll Press and hold ...

Page 43: ...the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Ensure that you position your two fingers slightly apart from each other With the trackpad you also can perform various touch gestures For information about using the touch gestures see Trackpad touch gestures on page 27 Trackpad touch gestures The following se...

Page 44: ... see all your open windows Swipe three fingers down Put three fingers on the trackpad and move them down to show the desktop Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently For example you can choose to enable the TrackPoint pointing device the trackpad or both You also can disable or enable the touch gestur...

Page 45: ...se ac power the batteries charge automatically Your computer comes with an ac power adapter and a power cord ac power adapter Converts ac power for notebook computer use Power cord Connects the ac outlet and the ac power adapter Connecting the ac power adapter To connect the computer to ac power do the following Attention Using an improper power cord might severely damage your computer Note Ensure...

Page 46: ...ty has revolutionized business by enabling you to take your work wherever you go With ThinkPad batteries you are able to work longer without being tied to an electrical outlet Checking the battery status Move your pointer to the battery status icon in the Windows notification area to check the battery status The battery status icon displays the percentage of battery power remaining and how long yo...

Page 47: ... and whether you are using the computer You can check the battery charging status at any time through the battery status icon in the Windows notification area Note To maximize the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Tips on charging the battery Before you charge the battery make sure that the temperature is lower than 10 ...

Page 48: ...ith a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children The battery is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the types recommended by Lenovo For more...

Page 49: ... To enter screen blank mode right click the battery gauge icon in the windows notification area and select Power off display Sleep mode In sleep mode your work is saved to memory and then the storage drive and the computer display are turned off When your computer wakes up your work is restored within seconds To put your computer into sleep mode do the following For Windows 7 Open the Start menu t...

Page 50: ...ter DANGER Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only Depending on the wireless devices installed on your computer you might be able to use the following wireless networks Wireless...

Page 51: ... wireless WAN connection Wireless wide area network WAN which uses cellular networks for data transmission enables you to establish wireless connections over remote public or private networks These connections can be maintained over a large geographical area by use of multiple antenna sites or satellite systems maintained by wireless service providers Some ThinkPad notebook computers come with a b...

Page 52: ...nu and click Settings If Settings is not displayed click All apps to display all programs Then click Settings Devices Bluetooth Turn on the Bluetooth feature Open the Start menu and click Settings If Settings is not displayed click All apps to display all programs Then click Settings Network Internet Airplane mode Turn on the Bluetooth feature 2 Right click the data that you want to send 3 Select ...

Page 53: ...Settings Devices Connected devices Add a device Click the action center icon in the Windows notification area Click Connect Select the desired wireless display and follow the instructions on the screen For more information refer to the Windows help information system Choosing a display mode You can display your desktop and apps on the computer display the external display or both To choose how to ...

Page 54: ... features such as the following Compliant with High Definition Audio Playback of MIDI and MP3 files Recording and playback of PCM and WAV files Recording from various sound sources such as a headset attached The following table shows which functions of the audio devices attached to the connectors on your computer or the docking station are supported Table 1 Audio feature list Connector Headset wit...

Page 55: ... instructions on the screen to configure the camera settings as desired Click Lenovo Settings from the Start menu Then click Camera Follow the instructions on the screen to configure the camera settings as desired Using a media card or a smart card Your computer has a media card reader slot It supports the following media cards Secure Digital SD card Note Your computer does not support the CPRM fe...

Page 56: ...media card The metal contacts are facing down and pointing toward the card slot For smart card The metal contacts are facing upward and pointing toward the card slot 3 Press the card firmly into the card slot If the plug and play feature is not enabled for the installed media card or smart card do the following to enable the feature 1 Go to Control Panel 2 Click Hardware and Sound 3 Click Device M...

Page 57: ...d store it safely for future use Note If you do not remove the card from your computer after you eject the card from the operating system the card can no longer be accessed To access the card you must remove it first then insert it again Chapter 2 Using your computer 41 ...

Page 58: ...42 User Guide ThinkPad T560 and P50s ...

Page 59: ... and a credit card To shop at Lenovo go to http www lenovo com essentials ThinkPad docking stations You can attach your computer to a supported docking station to expand working capability Your computer supports the following USB docks ThinkPad USB 3 0 Dock ThinkPad Basic USB 3 0 Dock For detailed information about how to use the USB docks refer to the user manuals that come with the USB docks You...

Page 60: ...or on your computer when you attach the docking station 4 Docking station connector Used to attach your computer Rear view 1 Always On USB connector Used to connect USB compatible devices or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode 2 USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 3 USB 3 0 connector Used to c...

Page 61: ...king station to a desk table or other non permanent fixture ThinkPad Pro Dock Front view 1 Power button Press the power button to turn on or turn off the computer 2 Key lock indicator This indicator turns on when the system lock key is in the locked position 3 Docking status indicator This indicator turns on when your computer is docked 4 Eject button Press the eject button to release the computer...

Page 62: ...wer connector Used to connect the ac power adapter 6 DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 7 DVI connector Used to connect a display that supports Digital Visual Interface DVI connection To connect a DVI display do the following 1 Ensure that the computer is connected to the docking station and works...

Page 63: ...er 2 Key lock indicator This indicator turns on when the system lock key is in the locked position 3 Docking status indicator This indicator turns on when your computer is docked 4 Eject button Press the eject button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the doc...

Page 64: ...e computer 5 ac power connector Used to connect the ac power adapter 6 DisplayPort connectors Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 7 HDMI connector Used to connect a high definition television 8 DVI connector Used to connect a display that supports Digital Visual Interface DVI connection To connect a DVI display do the f...

Page 65: ...k your docking station to a desk table or other non permanent fixture Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station do the following Note The ThinkPad Basic Dock does not have the system lock 1 Disconnect all cables and devices from the computer 2 Ensure that the system lock key is turned to the unlocked position horizontal 3 Align the top lef...

Page 66: ...sic Dock does not have the system lock 1 Disconnect all cables and devices from the computer 2 Ensure that the system lock key is turned to the unlocked position horizontal 3 Press the eject button until the computer moves up Then grasp both sides of the computer to remove it Guidelines on connecting multiple external displays to a docking station You can connect multiple external displays to a su...

Page 67: ...computer display can work at the same time As a result if you connect three external displays to the ThinkPad Ultra Dock the display connected to the VGA connector will not work when your computer display is on When the computer display is off When the computer display is on Chapter 3 Enhancing your computer 51 ...

Page 68: ...f the docking station is locked and you cannot remove your computer The key lock indicator is on when the eject button is locked The security cable is locked When the key is in position 2 the eject button of the docking station is unlocked and you can remove your computer The key lock indicator is off when the eject button is unlocked The security cable is locked 52 User Guide ThinkPad T560 and P5...

Page 69: ...unding light sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of...

Page 70: ...r voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommo...

Page 71: ...ard If you prefer to type or enter data into your computer using a mouse joystick or other pointing device instead of a physical keyboard you can use On Screen Keyboard On Screen Keyboard displays a visual keyboard with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your computer supports multi touch screen High Contrast Hi...

Page 72: ...s on your screen easier to read by changing the item size To change the item size temporarily use the Magnifier tool in Ease of Access Center See Ease of Access Center on page 55 To change the item size permanently do the following Change the size of all the items on your screen 1 Go to Control Panel and ensure that you view Control Panel by Category 2 Click Appearance and Personalization Display ...

Page 73: ...ooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary enable the Airplane mode before boarding In the Airplane mode all wireless features are disabled To enable the Airplane mode do the following For Windows 10 O...

Page 74: ...58 User Guide ThinkPad T560 and P50s ...

Page 75: ...ssword has been set you will be prompted to enter it Typing passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on password You can set a power on passw...

Page 76: ...red in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setup program without the password The system ad...

Page 77: ...rd field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 4 A Setup Notice window is displayed Press Enter to...

Page 78: ... set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the master hard disk password Press Ente...

Page 79: ...ge drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the storage drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive Record your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk pas...

Page 80: ...Locker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive Encryption solid state drive and Encryption hybrid drive Some models contain the Disk Encryption hard disk drive Encryption solid state drive or Encryption hybrid drive This fe...

Page 81: ...ints with your power on password and hard disk password manually create a connection Enrolling your fingerprints To enroll your fingerprints do the following For Windows 7 1 Start the Fingerprint Manager Pro program For instructions on how to start the Fingerprint Manager Pro program see Lenovo programs on page 13 2 Enter the Windows password as required 3 Click the icon for the finger that you wa...

Page 82: ...p joint of your finger on the sensor 2 Apply light pressure and swipe your finger toward you across the reader in one smooth motion Do not lift your finger when you are swiping it 66 User Guide ThinkPad T560 and P50s ...

Page 83: ... a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo cannot reset your password or recover data from the storage drive You must take your computer to a Lenovo authorized servicer or a marketing representative to have the drive replaced Proof of purchase is required and a fee will be charged for parts and service Sett...

Page 84: ...oil The surface of your finger is different from when you enrolled your fingerprint Your finger is wet A finger is used that has not been enrolled To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication Notice on deleting data from your storage drive Some of the data stored on th...

Page 85: ...tate drive or Encryption hybrid drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is also available with the Drive Erase Utility for Resetting the...

Page 86: ...70 User Guide ThinkPad T560 and P50s ...

Page 87: ...ot to display the Boot Priority Order submenu 4 Select the drive that contains the operating system installation program for example USB HDD Then press Esc 5 Select Startup UEFI Legacy Boot Then do one of the following To install the Windows 7 32 bit operating system select Legacy Only or Both To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only To install the Windows...

Page 88: ...stalling a new operating system deletes all the data on your internal storage drive including the data that were stored in a hidden folder To install the Windows 10 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 73 2 Select Startup Boot to display the Boot Priority Order submenu 3 Select the drive that contains the operating system...

Page 89: ...vo com ThinkPadDrivers If you use the Windows 7 operating system you also can find the device drivers in the C SWTOOLS DRIVERS directory on your storage drive For more information see Reinstalling preinstalled programs and device drivers on page 117 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring t...

Page 90: ...n UEFI BIOS Version UEFI BIOS Date Embedded Controller Version ME Firmware Version Machine Type Model System unit serial number System board serial number Asset Tag CPU Type CPU Speed Installed Memory UUID MAC Address Internal LAN Preinstalled operating system license UEFI Secure Boot OA3 ID OA2 Config menu To change the configuration of your computer select the Config tab from the ThinkPad Setup ...

Page 91: ...M for Legacy Only boot mode or Both with Legacy first Disabled Enabled Load the Ethernet LAN Option ROM to enable startup from an integrated network device UEFI IPv4 Network Stack for UEFI Only boot mode or Both with UEFI first Disabled Enabled Enable or disable Internet Protocol Version 4 IPv4 network stack for UEFI environment UEFI IPv6 Network Stack for UEFI Only boot mode or Both with UEFI fir...

Page 92: ... the built in TrackPoint pointing device Note If you want to use an external mouse select Disabled Trackpad Disabled Enabled Enable or disable the built in trackpad Note If you want to use an external mouse select Disabled Fn and Ctrl Key swap Disabled Enabled Enable exchanges of Fn and Ctrl key action at the bottom left of the keyboard Disabled Fn key and Ctrl key behavior is as printed on the ke...

Page 93: ...ce ThinkPad LCD DisplayPort HDMI Display on dock Select a display device for boot DisplayPort is the mini DisplayPort connector on your computer HDMI is the HDMI connector on your computer Display on dock is DisplayPort DVI or VGA connectors on a docking station Boot screen is cloned to all displays on dock Shared Display Priority HDMI Display on dock Select the priority between shared display out...

Page 94: ... Battery Optimized Always the lowest speed Disabled The highest speed and runtime is not supported Adaptive Thermal Management Scheme for AC Maximize Performance Balanced Scheme for Battery Maximize Performance Balanced Select a thermal management scheme to use Maximize Performance Reduce microprocessor throttling Balanced Balance sound temperature and performance Note Each scheme affects fan soun...

Page 95: ...e a beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will sound when the entered password matches or does not match the configured password Beep and Alarm Keyboard Beep Enabled Disabled Enable or disable keyboard beep when unmanageable key combinations are pressed Intel AMT Control Disabled Enabled Permanently Disabled If you select Enabled Inte...

Page 96: ...time Security menu To change the security settings of your computer select the Security tab from the ThinkPad Setup menu The following table lists the Security menu items Default values are in boldface The menu items might change without notice Depending on the model the default value might vary Attention The default configurations are already optimized for you Improper change of the configuration...

Page 97: ...hether the Security password must be entered to display the F12 boot device list Select Enabled to prompt for the Security password Select Disabled to proceed without any user action required Password Count Exceeded Error Disabled Enabled Select Enabled to show the POST 0199 error and prompt for the Security password Select Disabled to hide the POST 0199 error and proceed without any user action r...

Page 98: ...il they are re enabled in the fingerprint software Security Chip Selection Discrete TPM Intel PTT If you select Discrete TPM you can use a discrete TPM chip with TPM 1 2 mode If you select Intel PTT you can use Intel Platform Trusted technology PTT with TPM 2 0 mode Note Intel PTT can be used with Windows 8 or later operating system Active Inactive Disabled For Discrete TPM If you select Active th...

Page 99: ...abilities provided by Intel Virtualization Technology Virtualization Intel VT d Feature Disabled Enabled Intel VT d stands for Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Ethernet LAN Disabled Enabled If you select Enabled you can use the Ethernet LAN device Wireless LAN Disabled Enabled If you select Enabled yo...

Page 100: ...perating mode Secure Boot Mode Standard Mode Custom Mode Specify the Secure Boot mode Reset to Setup Mode This option is used to clear the current platform key and put the system into Setup Mode You can install your own platform key and customize the Secure Boot signature databases in Setup Mode Secure Boot mode will be set to Custom Mode Restore Factory Keys This option is used to restore all key...

Page 101: ...del the default value might vary Note Some items are displayed on the menu only if the computer supports the corresponding features Table 4 Startup menu items Menu item Value Comments Boot Select the boot device when you press the power button to turn on the computer Network Boot Select the boot device when the system wakes from LAN If Wake On LAN is enabled the network administrator can turn on a...

Page 102: ... to the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 or Windows 10 certification requirements When you change this setting some other settings are changed automatically such as CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention Discard Changes Discard the changes Save Changes Save the changes Updating the UEFI BIOS The UEFI BIOS is the first...

Page 103: ...on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature When the Wake on LAN feature is enabled many operations such as data transfer software updates and Flash updates of the UEFI BIOS can be done remotely without remote attendance The updating process can perform after normal working hours and on weekends so that the users are not interr...

Page 104: ...llowing 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 73 2 Select Startup Network Boot The boot device list is displayed 3 Select a boot device to make it as the top boot priority 4 Press the F10 key to save and exit Note You can press the F9 key to restore to the factory default settings Checking the requirements for flash updates A network administrator can upda...

Page 105: ...ives are available for most machines and are easily installed Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 9 Recovery overview on page 113 Update device drivers and the UEFI BIOS when needed Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions Keep up to date for ...

Page 106: ...ice drivers from the Lenovo Support Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Le...

Page 107: ...nce that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charg...

Page 108: ...your ThinkPad computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 17 Be sure not to modify your computer Only an authorized ThinkPad repair technician should disassemble and repair your computer Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doin...

Page 109: ...splay with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contai...

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Page 111: ...tate For more information see Performing backup and recovery operations on page 114 To run the Lenovo Solution Center program see Accessing Lenovo programs on page 13 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program save and print the log files created by the pro...

Page 112: ... computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reinstalling the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not star...

Page 113: ...t configuration used Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Enter ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced Message 0253 EFI Variable Block Data was destroyed Solution The system EFI Variable Block Data might have been corrupted Enter ThinkPad Setup to load ...

Page 114: ...age space after the POST The non volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or applications This error occurs when the operating system or applications store large amounts of data in the variable storage All data needed for the POST such as BIOS setup settings chipset or platform configuration data are stored in a separate UEFI variable storage Solut...

Page 115: ...latest UEFI BIOS for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed 5 Run diagnostic programs See Diagnosing problems on page 95 Networking problems The following are the most common networking problems Ethernet problems Problem Your computer cannot connect to the network Solution Make sure that The ca...

Page 116: ...ministrator for the necessary settings Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem I cannot connect to the network using the built ...

Page 117: ... a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices ThinkPad pointing device problems Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during nor...

Page 118: ...einstalled with the Windows 10 operating system do the following 1 Go to Control Panel and ensure that you view Control Panel by Category 2 Click Hardware and Sound Power Options High performance 3 Show the additional plans then choose High performance Problem The screen is blank Solution Do the following Press the display mode switching key to bring up the image If you are using the ac power adap...

Page 119: ...ectly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 Right click on the desktop and do the following For Windows 7 Click Screen resolution For Windows 10 Click Display settings Show the displayed window in full screen Then click Advanced display settings Note If your computer cannot detect the external monitor click ...

Page 120: ...rnal monitor is blank Solution To bring up the image press the display mode switching key and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to make sure that it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are su...

Page 121: ...n on the external monitor and the computer 3 Right click on the desktop and do the following For Windows 7 Click Screen resolution For Windows 10 Click Display settings Show the displayed window in full screen Then click Advanced display settings Note If your computer cannot detect the external monitor click the Detect button 4 Click the Monitor 2 icon 5 Select Extend these displays for multiple d...

Page 122: ...Double click Sound video and game controllers 5 Make sure that the following device is enabled and configured correctly Problem Recordings made using the microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the following 1 Go to Control Panel 2 Click Hardware and Sound 3 Click Sound 4 Click the Recording tab in the Sound window 5 ...

Page 123: ... to maintain the fingerprint reader refer to Maintaining the fingerprint reader Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems Problem The removable battery cannot be fully charged in the standard charge time when the computer is powered off Solution The removable battery might be over discharged Do the following 1 Turn of...

Page 124: ...computer is on 2 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet If your com...

Page 125: ...puter display remains blank press the display mode switching key to bring up the computer display Problem The computer does not return from sleep mode or the system status indicator blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status ...

Page 126: ...d the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from t...

Page 127: ...n of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 95 and run a diagnostic test of the USB connector A docking station Problem The computer does not start when you try to tu...

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Page 129: ...ater Creating and using a recovery media You can use recovery media to restore the storage drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media a...

Page 130: ... 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works programs you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enabl...

Page 131: ...torage drive from a Rescue and Recovery backup even if you cannot start the Windows operating system Restore your storage drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your storage drive to the factory default settings If you have multiple partitions on your storage drive you have the option to restore the factory default se...

Page 132: ...All Programs Lenovo PC Experience Lenovo Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue ...

Page 133: ...named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods In the subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver If the subfolder for the device contains a file of setup inf...

Page 134: ...omputer In the resetting process you can choose to keep your files or remove them and then reinstall the Windows operating system To reset your computer do the following Note The graphical user interface GUI items of the operating system might change without notice 1 Open the Start menu and then click Settings If Settings is not displayed click All apps to display all programs and then click Setti...

Page 135: ...s 1 Connect a proper USB drive at least 16 GB of storage 2 Type recovery in the search box on the taskbar Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 In the Recovery Drive window follow the on screen instructions to create a recovery USB drive Using the recovery USB drive If you cannot start your computer ...

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Page 137: ...tricity damage Limit your movement Movement can cause static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion ...

Page 138: ...d for another system is installed the system does not charge and the following message is displayed The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arisin...

Page 139: ...tant safety information on page vi Micro SIM card is a small plastic card with an Integrated Circuit IC chip mounted on one side of the card If your computer supports the wireless WAN feature a micro SIM card might be required to establish wireless WAN connections Depending on the country or region of delivery some computer models might be shipped with a micro SIM card either installed in the comp...

Page 140: ... slot gently push the micro SIM card to eject it and then slide it out of the slot 5 Ensure that the new micro SIM card is correctly orientated as shown in the following illustration Then insert the new micro SIM card firmly into the slot until it clicks into place 6 Reinstall the battery pack See Replacing the removable battery on page 122 7 Turn the computer over again Connect the ac power adapt...

Page 141: ...in battery on page 121 2 Disconnect the ac power adapter and all cables from the computer Wait several minutes to let the computer cool 3 Close the computer display and turn the computer over 4 Remove the battery pack See Replacing the removable battery on page 122 5 Find the keyboard multi tool in the shipping package of the new keyboard The following illustration shows a keyboard multi tool 6 To...

Page 142: ...the keyboard with the cross end of the keyboard multi tool 8 Pivot the keyboard slightly upward 1 until you can see the connectors on the bottom side of the keyboard Then turn the keyboard over 2 126 User Guide ThinkPad T560 and P50s ...

Page 143: ...n the palm rest and detach the connectors Then remove the keyboard Installing the new keyboard To install the new keyboard do the following 1 Attach the connectors and then turn the keyboard over Chapter 10 Replacing devices 127 ...

Page 144: ...front edge of the keyboard the edge that is close to the display is under the frame of the keyboard bezel 3 Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi tool Ensure that the screw heads are exposed completely 128 User Guide ThinkPad T560 and P50s ...

Page 145: ...ecure the keyboard in place 5 Slide the keyboard frame backward by 2 5 mm 0 1 inch with the flat end of the keyboard multi tool Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown Chapter 10 Replacing devices 129 ...

Page 146: ...efore you start print these instructions Read the important safety information first See Important safety information on page vi Note Depending on the model your computer might look slightly different from the illustrations in this topic To replace the base cover assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 121 2 Close the computer display and...

Page 147: ...5 Pry up the latches and then remove the base cover assembly 6 Reinstall the new base cover assembly in place 7 Tighten the screws to secure the base cover assembly Chapter 10 Replacing devices 131 ...

Page 148: ...omputer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the memory module Replacing a memory module To replace a memory module do the following 1 Disable the built in battery See Disabling the built in batte...

Page 149: ...Reinstall the base cover assembly and the removable battery 8 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the storage drive stabilizer bar Before you start print these instructions Read the important safety information first See Important safety information on page vi To replace the storage drive stabilizer bar do the following 1 Disable the b...

Page 150: ... drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines Replace the storage drive only if you upgrade it or have it repaired The connectors and slot of the storage drive are not designed for frequent changes or drive swapping Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that ab...

Page 151: ...r display and turn the computer over 3 Remove the battery pack See Replacing the removable battery on page 122 4 Remove the base cover assembly See Replacing the base cover assembly on page 130 5 Disconnect the drive cable from the system board and remove the screw that secures the drive 6 Lift the drive by the screw tab side and pull the drive out of the drive bay slightly 1 Gently pull out the d...

Page 152: ...Your computer might come with a Serial Advanced Technology Attachment SATA or Peripheral Component Interconnect Express PCIe drive Ensure that the new storage drive is of the same type with the removed one Otherwise the new storage drive might not adapt to the drive cable 136 User Guide ThinkPad T560 and P50s ...

Page 153: ...9 Route the drive cable through the storage drive stabilizer bar first Then install the drive in place Chapter 10 Replacing devices 137 ...

Page 154: ...maged when the base cover assembly is installed 11 Reinstall the base cover assembly and the removable battery 12 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the coin cell battery Before you start print these instructions Read the important safety information first See Important safety information on page vi 138 User Guide ThinkPad T560 and P5...

Page 155: ...make it subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery To replace the coin cell battery do the following 1 Disable the built in battery See Disabling the built in battery on page 121 2 Close the computer display and turn the computer over 3 Remove the battery pack See Replaci...

Page 156: ...e you start print these instructions Read the important safety information first See Important safety information on page vi To replace the dc in cable assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 121 2 Close the computer display and turn the computer over 3 Remove the battery pack See Replacing the removable battery on page 122 4 Remove the b...

Page 157: ... cable assembly 7 Put the new dc in cable assembly in place and connect the dc in cable to the system board Attention Do not route the dc in cable on the hinge Otherwise the dc in cable might get damaged when the base cover assembly is installed Chapter 10 Replacing devices 141 ...

Page 158: ...y from your body Static electricity could damage the card Your computer might be equipped with a wireless WAN card To replace the wireless WAN card doing the following 1 Disable the built in battery See Disabling the built in battery on page 121 2 Close the computer display and turn the computer over 3 Remove the battery pack See Replacing the removable battery on page 122 4 Remove the base cover ...

Page 159: ...7 Carefully remove the wireless WAN card out of the slot 8 Align the contact edge of the new wireless WAN card with the key in the slot Then carefully insert the new wireless WAN card into the slot at an angle of about 20 degrees Pivot the wireless WAN card downward Chapter 10 Replacing devices 143 ...

Page 160: ...at you attach the cable with the red mark to the main connector and the blue cable to the auxiliary connector on the wireless WAN card 11 Reinstall the base cover assembly and the removable battery 12 Turn the computer over again Connect the ac power adapter and all cables to the computer 144 User Guide ThinkPad T560 and P50s ...

Page 161: ...our computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the prob...

Page 162: ...on or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web...

Page 163: ...bers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with ...

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Page 165: ...n about how to use the Ubuntu operating system To access the help system from the Unity move your cursor to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch bar click the Search icon and type Help to search it To learn more about the Ubuntu operating system go to http www ubuntu com Supporting information If you need help service technical assistance or ...

Page 166: ...rackpad TrackPoint TrackPoint buttons Wireless feature Integrated wireless local area network LAN WPA WPA2 PSK The following list provides information about components and features partly supported by Lenovo Note Depending on the model some of the components and features might not be available on your computer Bluetooth audio profiles Display 3D graphics Multiple display Keyboard Function keys Tra...

Page 167: ...t be available on your computer Accelerometer Fingerprint reader HDMI 5 1 channel Hybrid Graphic card Integrated wireless Wide Area Network WAN Surround audio Smart card reader Docking station connector Appendix A Supplemental information on the Ubuntu operating system 151 ...

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Page 169: ...luetooth Special Interest Group SIG It supports the following profiles Note Depending on the Bluetooth device and the operating system you use some profiles might not be supported Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BP...

Page 170: ...as might include the following On board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wi...

Page 171: ...armful interference even if the interference is caused by a device of the same type and it also cannot cause any interference to primary type devices Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo deb...

Page 172: ... installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a ...

Page 173: ...herzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gestec...

Page 174: ...er phase Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product Do not use the ac power cord for other devices Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo 158 User Guide ThinkPad T560 and P50s ...

Page 175: ...fe EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances Lenovo electrical and electronic equipment EEE may contain parts and components which at end of life might qualify as hazardous waste EEE and was...

Page 176: ...operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact th...

Page 177: ...ccumulators on the environment and human health due to the potential presence of hazardous substances Before placing electrical and electronic equipment EEE in the waste collection stream or in waste collection facilities the end user of equipment containing batteries and or accumulators must remove those batteries and accumulators for separate collection Disposing of lithium batteries and battery...

Page 178: ...Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China 162 User Guide ThinkPad T560 and P50s ...

Page 179: ...ardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Elec...

Page 180: ...China RoHS 164 User Guide ThinkPad T560 and P50s ...

Page 181: ... Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Default Turn off the display After 10 minutes Put the computer into sleep After 20 minutes To awaken the computer from sle...

Page 182: ...5 Clear the Allow this device to wake the computer check box 6 Click OK 166 User Guide ThinkPad T560 and P50s ...

Page 183: ...blication Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 184: ...ovo Rescue and Recovery Secure Data Disposal the ThinkPad logo ThinkPad TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U S and or other countries Microsoft Windows Direct3D BitLocker and Cortana are trademarks of the Microsoft group of companies Mini DisplayPort mDP and DisplayPort are trademarks of the Video Electronics Standards Association The terms...

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