7
Chapter 5. Resetting the secure drive
If you forget all user passwords and the admin password, there are no ways to access the secure drive unless a complete reset.
Attention
: A complete reset removes all the passwords but also erases all data on the secure drive.
To completely reset the secure drive, do the following:
1. Ensure that the power switch is in the off position. Connect the USB 3.0 cable to the secure drive and your computer.
Connect the secure drive to a power outlet with the ac power adapter and power cord.
2. Turn on the secure drive while pressing and holding
. The green indicator blinks for three times and then the red
indicator turns solid on.
3. Press
and
hold
+
+2
for 10 seconds until the green and blue indicators stay solid on.
4. Set an admin password. See “Setting an admin password” on page 2.
5. Press
to exit the admin mode. Then enter the admin password and press
to unlock the secure drive.
6. Do
the
following:
For Windows
7: Right-click
Computer
, and then click
Manage
. When the Computer Management window opens,
click
Disk Management
on the left pane.
For Windows 8.1 and Windows10: Right-click the
Start
button and then click
Disk Management.
7. Right-click the unknown disk, click
Initialize Disk
, and then click
OK
.
Notes
:
If the “Initialize and Convert Disk Wizard” window opens, click Cancel.
Select GPT file system for the secure drive when displayed.
8. Right-click anywhere in the unallocated section, and then select
New Simple Volume
. The “Welcome to the New Simple
Volume Wizard” window opens.
9. Follow the instructions on the screen to complete the initialization. Your computer will recognize the secure drive, and then
the secure drive is reset and ready for use.