Lenovo Legion T5 26AMR5 User Manual Download Page 21

Page: 21 / 80

Problem

Solution

The Bluetooth feature does not work.

• Enable the Bluetooth feature in UEFI BIOS.

• Enable all Bluetooth devices.

1. Right-click the

Start

button to open the

Start

context menu.

2. Click

Device Manager

. Type the administrator password or

provide confirmation if prompted.

3. Expand

Bluetooth

to display all Bluetooth devices. Right-click

each Bluetooth device, and then click

Enable device

4. Expand

Network adapters

to display all network devices.

Right-click each Bluetooth device, and then click

Enable

device

• Turn on the Bluetooth radio.

1. Open the

Start

menu.

2. Click

Settings

➙

Devices

➙

Bluetooth & other devices

3. Turn on the

Bluetooth

switch to enable the Bluetooth feature.

• Update or reinstall the Bluetooth driver.

Sound does not come from the Bluetooth
headset or headphones.

Select the Bluetooth headset or headphones as the default audio
output device in advanced sound settings.

Chapter 4

Troubleshooting, diagnostics, and recovery

Summary of Contents for Legion T5 26AMR5

Page 1: ...User Guide Lenovo Legion Tower 5 26L 5 ...

Page 2: ...ant safety information on page 41 Safety and Warranty Guide Setup Guide First Edition August 2020 Copyright Lenovo 2020 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...lems 17 Software problems 17 Recovery 17 Restore system files and settings to an earlier point 17 Restore your files from a backup 17 Reset your computer 18 Use advanced options 18 Windows automatic recovery 18 Create and use a recovery USB device 18 Update the device driver 19 Chapter 5 CRU replacement 21 What are CRUs 21 Replace a CRU 22 Power cord 22 Left side cover and right side cover 23 Fron...

Page 4: ...ii User Guide ...

Page 5: ...nt is subject to change without notice Lenovo makes constant improvements on the documentation of your computer including this User Guide To get the latest documentation go to https pcsupport lenovo com Microsoft makes periodic feature changes to the Windows operating system through Windows Update As a result some information in this documentation might become outdated Refer to Microsoft resources...

Page 6: ...iv User Guide ...

Page 7: ...Chapter 1 Meet your computer Front 1 Lenovo Legion logo LED indicator Copyright Lenovo 2020 1 ...

Page 8: ...le devices such as a USB keyboard USB mouse USB storage device or USB printer 2 Headphone connector Connect headphones to your computer 3 Microphone connector Connect a microphone 4 Power button Press the power button to turn on the computer 2 User Guide ...

Page 9: ...devices such as powered stereo speakers headphones or multimedia keyboards To connect a stereo system or other external recording device connect a cable between the audio line in connector of the device and the audio line out connector of the computer Note If your computer has both an audio line out connector and a headset or headphone connector always use the headset or headphone connector for ea...

Page 10: ...pen the Start context menu and then click Disk Management Note The storage drive capacity indicated by the system is less than the nominal capacity Expansion 4 SATA3 Port 4 DDR4 UDIMM slots PCI Express slots PCIEx16 1 PCIEx4 1 3 M 2 solid state drive slot 1 for WIFI 2 for PCIEx4 SSD 2 Storage drive bays 3 5 inch hot swap Network features Bluetooth Gigabit Ethernet LAN Wireless LAN Statement on USB...

Page 11: ...s of the Administrator type With an Administrator account you can create additional user accounts or change account types by doing the following 1 Open the Start menu and select Settings Accounts Family other users 2 Follow the on screen instructions Microsoft account You can also log in to the Windows operating system with a Microsoft account To create a Microsoft account go to the Microsoft sign...

Page 12: ...omputer and the Web 8 Task View Display all opened apps and switch among them 9 Windows notification area Display notifications and status of some features 10 Battery status icon Display power status and change battery or power settings When your computer is not connected to ac power the icon changes to 11 Network icon Connect to an available wireless network and display the network status When co...

Page 13: ...r computer with automated updates and fixes configure hardware settings and get personalized support Access Lenovo Vantage Open the Start menu and click Lenovo Vantage You also can type Lenovo Vantage in the search box To download the latest version of Lenovo Vantage go to Microsoft Store and search by the app name Key features Lenovo Vantage enables you to Know the device status easily and custom...

Page 14: ...dphones or a headset to the audio connector Adjust the volume 1 Click the volume icon in the Windows notification area on the taskbar 2 Follow the on screen instructions to adjust the volume Click the speaker icon to mute the audio Change the sound settings 1 Go to Control Panel and view by category 2 Click Hardware and Sound Sound 3 Change the settings as you prefer 8 User Guide ...

Page 15: ...awaken the computer from Sleep mode press any key on your keyboard To reset the power plan to achieve the best balance between performance and power saving 1 Go to Control Panel and view by large icons or small icons 2 Click Power Options and then choose or customize a power plan of your preference Transfer data Quickly share your files using the built in Bluetooth technology among devices with th...

Page 16: ...ts judgments or warranties about the function quality or performance of the locking device and security feature You can purchase computer locks from Lenovo Kensington style cable lock Lock your computer to a desk table or other fixtures through a Kensington style cable lock Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your compute...

Page 17: ...bled correctly c All connected devices that require ac power are connected to properly grounded and working electrical outlets d All connected devices are enabled in UEFI BIOS 2 Use an antivirus program to see if the computer has been infected by a virus If the program detects a virus remove the virus 3 Go to Troubleshooting on page 11 and follow the instructions for the type of problem you are ex...

Page 18: ...tart up from the correct storage drive or fails to start up Ensure that all storage drive signal cables and power cables are connected correctly Ensure that the storage drive the computer starts up from is listed as the first startup device in UEFI BIOS In rare cases the storage drive with the operating system might get corrupted or damaged In such cases you might need to replace the storage drive...

Page 19: ...ts the audio function built into the system board is disabled Therefore you must use the audio connectors on the audio adapter Ensure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature The program must be configured to use SoundBlaster Pro or SoundBlaster emulatio...

Page 20: ... a wrong duplex mode might degrade performance cause data loss or result in lost connections When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps the Ethernet LAN connection fails or errors occur Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X The Wake On LAN WOL feature does not work Enable the Wake On LAN fe...

Page 21: ... then click Enable device 4 Expand Network adapters to display all network devices Right click each Bluetooth device and then click Enable device Turn on the Bluetooth radio 1 Open the Start menu 2 Click Settings Devices Bluetooth other devices 3 Turn on the Bluetooth switch to enable the Bluetooth feature Update or reinstall the Bluetooth driver Sound does not come from the Bluetooth headset or h...

Page 22: ...ive 1 Open the Start menu 2 Click Windows System File Explorer This PC 3 Right click your C drive and then click Properties 4 Check the amount of free space and then click Disk Cleanup 5 A list of unnecessary file categories is displayed Select the category you want to delete and then click OK Disable some Windows features or remove some unnecessary programs 1 Go to Control Panel and view by large...

Page 23: ... the problem is caused by a program Refer to the printed documentation that comes with the program or the help system of the program Update the program Uninstall the program and then reinstall it To download a program that is preinstalled on your computer go to https pcsupport lenovo com and follow the on screen instructions Recovery This section introduces the recovery information of the Windows ...

Page 24: ...instructions Create and use a recovery USB device It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows recovery programs With the recovery USB drive you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged Create a recovery USB drive Attention The creation process deletes anything stored on the USB d...

Page 25: ... potential cause of a problem Download and install the latest driver by one of the following methods From Lenovo Vantage Open Lenovo Vantage to check the available update packages If the latest UEFI BIOS update package is available follow the on screen instructions to download and install the package From the Lenovo Support Web site Go to https pcsupport lenovo com and select the entry for your co...

Page 26: ...20 User Guide ...

Page 27: ...ilable from Lenovo at any time upon request You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replace...

Page 28: ...replacement procedure to replace a CRU Power cord Prerequisite Before you start read Appendix A Important safety information on page 41 and print the following instructions Before you remove the power cord turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Turn off the computer and remove all connected devices 2 Unplug the power cord from the outlet 2...

Page 29: ...formation on page 41 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 22 2 Unlock any locking device that secures the computer cover See Lock the computer on page 10 3 Remove the screws from the rear of the computer case Chapter 5 CRU...

Page 30: ...n page 41 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 22 2 Remove the left side cover and right side cover See Left side cover and right side cover on page 23 3 Disconnect the front bezel power cable from the system board 24 User...

Page 31: ...ion on page 41 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 22 2 Remove the left side cover and right side cover See Left side cover and right side cover on page 23 3 Remove the front bezel See Front bezel on page 24 4 Remove the ...

Page 32: ...s or replacement Before replacing the internal storage drive make a backup copy of all the data that you want to keep Do not touch the contact edge of the internal storage drive Otherwise the internal storage drive might get damaged Do not apply pressure to the internal storage drive Do not make the internal storage drive subject to physical shocks or vibration Put the internal storage drive on a ...

Page 33: ...llowing instructions Replacement procedure 1 Remove the power cord See Power cord on page 22 2 Remove the right side cover See Left side cover and right side cover on page 23 3 Remove the 3 5 inch storage drive and bracket See 3 5 inch storage drive on page 26 4 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the left side cov...

Page 34: ...safety information on page 41 and print the following instructions Replacement procedure 1 Remove the power cord See Power cord on page 22 2 Remove the left side cover See Left side cover and right side cover on page 23 3 Disengage the tabs on the memory modules 4 Remove the memory module 5 Perform the removal procedure in reverse to reinstall a new CRU 28 User Guide ...

Page 35: ...rnal storage drive might get damaged Replacement procedure 1 Remove the power cord See Power cord on page 22 2 Remove the left side cover See Left side cover and right side cover on page 23 3 Remove the microprocessor heatsink and fan assembly See Microprocessor heatsink and fan assembly for selected models on page 29 4 Loosen the screw holding the M 2 heatsink Note Do not touch the thermal paste ...

Page 36: ...The images provided are for reference only Replacement procedure 1 Remove the power cord See Power cord on page 22 2 Remove the left side cover See Left side cover and right side cover on page 23 3 Remove the fan power cable from the system board 4 Unscrew the heatsink mounting screws Note Carefully remove the screws from the system board to avoid any possible damage to the system board The screws...

Page 37: ...ure in reverse to reinstall a new CRU Water cooling system for selected models Prerequisite Before you start read Appendix A Important safety information on page 41 and print the following instructions Chapter 5 CRU replacement 31 ...

Page 38: ...ge 22 2 Remove the left side cover and right side cover See Left side cover and right side cover on page 23 3 Remove the front bezel See Front bezel on page 24 4 Remove the wire cover See Wire cover for selected models on page 25 5 Remove the top cover 6 Remove the power cable from the system board 7 Remove the controller cables from the RGB board 8 Unscrew the pump mounting screws Note Carefully ...

Page 39: ...ater cooling system Notes Do not touch the thermal paste while handling the pump You may have to gently twist the pump to free it from the microprocessor 11 Perform the removal procedure in reverse to reinstall a new CRU Chapter 5 CRU replacement 33 ...

Page 40: ...hium coin cell battery notice on page 46 Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel connector assignments configurations A coin cell battery keeps this information active when you turn off the computer The coin cell battery normally requires no charging or maintenance throughout its life however no coin cell battery l...

Page 41: ...r and right side cover on page 23 3 Remove the power cables from the system board 4 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the left side cover is against the surface and the right side cover is facing up 5 Remove the screws from the bottom of the computer case 6 Remove the mounting bracket 7 Remove the power supply as...

Page 42: ...8 Remove the power supply assembly 9 Perform the removal procedure in reverse to reinstall a new CRU 36 User Guide ...

Page 43: ...roduct documentation Safety and Warranty Guide Setup Guide This User Guide Regulatory Notice Go to https pcsupport lenovo com Then follow the on screen instructions to filter out the documentation you want Lenovo Support Web site with the latest support information of the following Drivers and software Diagnostic solutions Product and service warranty Product and parts details Knowledge base and f...

Page 44: ... Which version Which software applications were running at the time of the problem Can the problem be reproduced If so how 2 Record the system information Product name Machine type and serial number The following illustration shows where to find the machine type and serial number of your computer Lenovo Customer Support Center During the warranty period you can call Lenovo Customer Support Center ...

Page 45: ...er if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available Services not covered Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenanc...

Page 46: ...40 User Guide ...

Page 47: ...en when the computer is unplugged so the battery safety information applies to all computer products Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close atten...

Page 48: ...Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord ...

Page 49: ...nals and or the connector terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords wher...

Page 50: ...nits intended to be operated in Denmark Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed For units intended to be operated in Norway Sweden Finland Use a cord set with a two prong attachment plug The cord set should have the appropriate safety approvals for the country in which th...

Page 51: ...Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing ...

Page 52: ...side any part of the body seek medical care immediately Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Leave in an extremely low air pressure environment Leave in an extremely high temperature environment Crush puncture cut or incinerate Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the stat...

Page 53: ...er Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not store or operate your computer inside furniture as this might increase...

Page 54: ...l storms do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall Liquid crystal display LCD notice DANGER To avoid shock hazards Do not remove the covers Do not operate this product unless the stand is attached Do not connect or disconnect this product during an electrical storm The power cord plug must be connected to a prope...

Page 55: ...h specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 Limits or a wide band characteristic voltage of 75 mV Using headphon...

Page 56: ...tructions cannot be fully implemented Hazardous energy statement DANGER Disconnect all power cords from electrical outlets before removing the computer cover or any part that has the above label attached DO NOT disassemble components that have the above label attached There are no serviceable parts inside these components Your product is designed for safe use However hazardous voltage current and ...

Page 57: ...sensitive parts can damage the part When you unpack an option or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Al...

Page 58: ...spills might make the keyboard and mouse stick and unusable Do not get the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard Always disconnect a power cord by grasping the plug instead of the cord Keep the computer software device drivers and operating system up to date Empty your recycle bin on a regular basis Clean out your Inbox Sent Items and D...

Page 59: ...n your computer periodically to protect the surfaces and ensure trouble free operation Clean the computer surface Wipe it with a lint free cloth dampened in mild soap and water Avoid applying liquids directly to the surface Clean the keyboard Wipe the keys one by one with a lint free cloth dampened in mild soap and water If you wipe several keys at a time the cloth might hook onto an adjacent key ...

Page 60: ...54 User Guide ...

Page 61: ...k Turn on or turn off Mouse Keys Left Alt Left Shift PrtScn or PrtSc Turn on or turn off High Contrast For more information go to https windows microsoft com and then search using any of the following keywords keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical a...

Page 62: ...rite and send e mails To use Speech Recognition 1 Go to Control Panel and view by Category 2 Click Ease of Access Speech Recognition 3 Follow the on screen instructions Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help systems and various online documents For additional information about screen readers see the following Use PDFs with sc...

Page 63: ...ough a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader Ergonomic information Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind o...

Page 64: ... Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your comfort posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and ...

Page 65: ...ion of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed ...

Page 66: ...tion about Lenovo products Recycling and environmental information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information about recycling Lenovo products go to https www lenovo com us en compliance rec...

Page 67: ...perly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www lenovo com us en social_responsib...

Page 68: ...claimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators mu...

Page 69: ...formation for Taiwan Restriction of Hazardous Substances RoHS Directive of countries and regions The latest environmental information about Lenovo products is available at https www lenovo com us en compliance eco declaration European Union RoHS This Lenovo product with included parts cables cords and so on meets the requirements of Directive 2011 65 EU on the restriction of the use of certain haz...

Page 70: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Rules Mainland China RoHS 64 User Guide ...

Page 71: ... following information refers to Lenovo Legion T5 26AMR5 machine types 90RB 90RC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful Appendix C Compliance information 65 ...

Page 72: ...Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 7001 Development Drive Morrisville NC 27560 Email FCC lenovo com Industry Canada compliance statement CAN ICES 3 B NMB 3 B European ...

Page 73: ...äglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EU Richtlinie 2014 30 EU der EU Richtlinie 2014 53 EU Artikel 3 1b für Geräte der Klasse B Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMV...

Page 74: ...istema auditivo Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to https www lenovo com us en compliance eco declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode To enable or disable the ErP LPS compliance mode 1 Re...

Page 75: ...ERGY STAR certified designation Lenovo computers if carry an ENERGY STAR mark have been designed and tested to conform to the ENERGY STAR program requirements for computers as prescribed by the U S Environmental Protection Agency For a certified computer an ENERGY STAR mark may be affixed to the product the product packaging or displayed electronically on the E label screen or the power settings i...

Page 76: ...70 User Guide ...

Page 77: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 78: ...t any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO LENOVO logo IDEACENTRE and IDEACENTRE logo are trademarks of Lenovo Intel Intel SpeedStep Optane and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Microsoft Windows BitLocker and C...

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