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Chapter 4. Troubleshooting
21
The screen is unreadable or distorted.
Make sure that:
• The screen resolution and color quality are correctly set.
• The monitor type is correct.
Incorrect characters appear on the screen.
Are the operating system or programs installed correctly? If they are
installed and configured correctly, have the computer serviced.
Sleep problems
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The critical low-battery error message appears, and the
computer immediately turns off.
The battery power is getting low. Connect the ac power adapter to the
computer.
The computer enters sleep mode immediately after Power-on
self-test (POST).
Make sure that:
• The battery pack is charged.
• The operating temperature is within the acceptable range. See “Chapter 2.
Use and care Information” in the
Lenovo Safety and General Information
Guide
.
Note:
If the battery pack is charged and the temperature is within range, have the computer
serviced.
The computer does not resume from sleep mode, and the
computer does not work.
• If your computer is in sleep mode, connect the ac power adapter to the
computer and then press the power button.
• If the system still does not resume from sleep mode, stops responding, or
cannot be turned off, reset the computer. Unsaved data may be lost. To reset
the computer, press and hold the power button for eight seconds or more.
If the computer is still not reset, remove the ac power adapter.
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