Application program problems
If a newly-installed program does not run properly even though all other programs are running normally, it is
unlikely to be due to a hardware malfunction. In this case, do the following:
1. Verify that the system meets the minimum hardware configuration requirement for the newly-installed
program. (Refer to the user guide provided with the program)
2. Verify that the program is legal. The use of illegal programs is not recommended; they can cause the
system errors.
3. If the program is run from a USB flash drive, ensure that the program on the drive is a complete copy.
4. If the program is run from a compact disc, ensure that the disc is free from damage.
5. If the program is run from a hard disk drive, ensure that the program and all its related files are properly
installed on the drive.
6. Verify that all device drivers for the program are correctly installed.
7. Verify that all program attributes are configured correctly.
8. Verify that the program is used correctly.
If the problem is not resolved, contact the customer service of the program manufacturer.
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HR650X V2 User Guide
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