Chapter 3 Reference information 3-7
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse, abuse,
improper installation, usage not in accordance with product specifications and instructions, natural
or personal disaster, or unauthorized alterations, repairs or modifications�
The following are examples of misuse or abuse and not covered by warranty:
• Images burned onto the screen of a CRT monitor� Burned image is preventable by utilizing a
moving screen saver or power management�
• Physical damage to covers, bezel, base and cables�
• Scratches or punctures on monitor screens�
Getting further help
If you still can’t solve your problem, please contact the Customer Support Centre� For more
information on contacting the Customer Support Centre, please see Appendix A, “Service and
Service parts
The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to supprot the
customer warranty� Parts are for service use only� The table below shows information for model
62CC-RAR3-WW/62DC-RAR3-WW�
Table 3-3� Repair parts list
FRU (FIELD
REPLACEABLE
UNIT) PART
NUMBER
Description
Machine Type/
Model (MTM)
Color
5D11C92893
P34w-20 - 34 inch FRU Monitor (HDMI)
62CC/62DC
Raven Black
5C11C92892
P34w-20 USB Type C Gen 1 cable 1�8m
62CC/62DC
Raven Black
5C11C92894
P34w-20 DP 1�2 cable 1�8m
62CC/62DC
Raven Black
5C11C92896
P34w-20 USB Type A to B cable 1�8m
62CC/62DC
Raven Black
5C11C92899
P34w-20 USB Type C to A cable 1�8m
62CC/62DC
Raven Black
5SE1C92897
P34w-20 - FRU Stand and Base
62CC/62DC
Raven Black
5C21D66060
FRU for ThinkVision MC50 Monitor Webcam
62DC
Black
