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  Chapter 3 Reference information 3-2 

 

Troubleshooting 

If you have a problem setting up or using your monitor, you might be able to solve it 

yourself. Before calling your dealer or Lenovo, try the suggested actions that are 

appropriate to your problem. 

Table3-2.Troubleshooting 

Problem 

Possible cause  Suggested action 

Reference 

The words” Out 

of Range” are 

shown on the 

screen, and the 

power indicator is 

flashing green. 

The system is set 

to a display 

mode which is 

not supported by 

the monitor. 

● If you are replacing an old 

monitor, reconnect it and 

adjust the display mode to 

within the specified range 

for your new monitor.   

● If using a Windows 

system, restart the system 

in safe mode, then select a 

supported display mode 

for your computer.   

● If these options do not 

work, contact the 

Customer Support Centre. 

“Selecting a supported 

display mode” on page   
2-7 

The image quality 

is unacceptable. 

The video signal 

cable is not   

connected with 

the monitor or 

system   

completely. 

Be sure the signal cable is 

firmly plugged into the 

system and monitor. 

“Connecting and turning   

on your monitor” on   

page 1-3 

The color 

settings may be 

incorrect. 

Select another colour setting 

from the OSD menu. 

“Adjusting your monitor 

image” on page 2-4 

The automatic 

image setup 

function was not 

performed. 

Perform automatic image 

setup. 

“Adjusting your monitor 

image” on page 2-4 

The power 

indicator is not lit 

and there is no 

image. 

● The monitor’s 

power switch 

is not switched 

on.   

● The power 

cord is loose or 

disconnected.   

● There is no 

power at the 

outlet. 

● Be sure the power cord is 

connected properly.   

● Be sure the outlet has 

power.   

● Power on the monitor.   
● Try using another power 

cord.   

● Try using another 

electrical outlet. 

“Connecting and turning   

on your monitor” on   

page 1-3 

 

 

Summary of Contents for D22-10

Page 1: ...Lenovo D22 10 User Guide ...

Page 2: ...xpense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE IF products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No...

Page 3: ...bility information 2 3 Adjusting your monitor image 2 4 Using the direct access controls 2 4 Using the On Screen Display OSD controls 2 4 Selecting a supported display mode 2 7 Understanding power management 2 7 Caring for your monitor 2 8 Detaching the monitor stand 2 8 Wall Mounting Optional 2 8 Chapter 3 Reference information 3 1 Monitor specifications 3 1 Troubleshooting 3 2 Manual image setup...

Page 4: ...this product will be attached must also be connected to properly wired and grounded power outlets To isolate the monitor from the electrical supply you must remove the plug from the power outlet The power outlet should be easily accessible To take special precautions to avoid the introduction of hazards when operating installing servicing transporting or storing equipment the necessary instruction...

Page 5: ...r Power Cord Analog Interface Cable Monitor Stand Monitor base Notice for use To setup your monitor please see the illustrations below Note Do not touch the monitor within the screen area The screen area is glass and can be damaged by rough handling or excessive pressure 1 Place your monitor with the screen face down on a soft flat surface 2 Align the stand assembly bracket to the monitor 3 Insert...

Page 6: ... user controls and using the cable lock slot Types of adjustments Tilt Please see the illustration below for an example of the tilt range User controls Your monitor has controls on the front which are used to adjust the display For information on how to use these controls please see Adjusting your monitor image on page 2 3 ...

Page 7: ...tting up your monitor This section provides information to help you set up your monitor Connecting and turning on your monitor Note Be sure to read the Safety information on page iv before carrying out this procedure 1 Power off your computer and all attached devices and unplug the computer power cord 2 Connect the analog signal cable to the D SUB connector of the monitor and the other end on the ...

Page 8: ...ries 4 Plug the monitor power cord and the computer cord into grounded electrical outlets Note A certified power supply cord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm or H05VVH2 F2 ...

Page 9: ... product and provide us with information that will help Lenovo to better serve you in the future Your feedback is valuable to us in developing products and services that are important to you as well as in developing better ways to communicate with you Register your option on the following Web site http www lenovo com register Lenovo will send you information and updates on your registered product ...

Page 10: ...ing your posture or chair position Use a viewing distance that is most comfortable for you Monitor height Position the monitor so your head and neck are in a comfortable and neutral vertical or upright position If your monitor does not have height adjustments you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height A general guideline is to ...

Page 11: ...is primarily a static activity it is particularly important to take short breaks from your work Periodically stand up in front of your work area stretch walk for a drink of water or otherwise take a short break from using your computer A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work Eye Strain Break Tim...

Page 12: ...e Light and press to confirm Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities With assistive technologies users can access information in the way most appropriate to their disability Some of these technologies are already provided in your operating system others can be purchased through vendors or accessed at https ...

Page 13: ... controls The settings adjustable with the user controls are viewed through the On Screen Display OSD as shown below To use the controls 1 Press to open the main OSD menu 2 Use or to move among the icons Select an icon and press to access that function If there is a sub menu you can move between options using or then press to select that function Use or to make adjustments Press to save 3 Press to...

Page 14: ...ically optimizes the image Manually optimizes the image See Manual image setup on page 3 3 Clock Phase Save Image Properties Color Adjusts intensity of red green and blue Preset mode Neutral sRGB Reddish Bluish Custom Red Increases or decreases the saturation of red in the image Green Increases or decreases the saturation of green in the image Blue Increases or decreases the saturation of blue in ...

Page 15: ...o the default settings Horizontal Changes the horizontal position of the OSD Vertical Changes the vertical position of the OSD Options Reset Cancel Reset Resets monitor to the original factory settings Controls button and menu settings for accessibility preferences Options Accessibility Button repeat rate Select or to change Off Default Slow Menu time out Sets the length of time the OSD will remai...

Page 16: ...e been optimized at the factory Table 2 3 Factory set display modes Addressability Refresh rate PAL 50Hz 640x350 70Hz 640x480 60Hz 72Hz 75Hz 700x570 50Hz 720x400 70Hz 800x600 60Hz 72Hz 75Hz 832x624 75Hz 1024x768 60Hz 70Hz 75Hz 1152x864 75Hz 1280x1024 60Hz 70Hz 75Hz 1366x768 60Hz 1440x1080 60Hz 70Hz 1920x1080 60Hz Understanding power management Power management is invoked when the computer recogniz...

Page 17: ... and the screen Remove grease or finger marks with a damp cloth and a little mild detergent Detaching the monitor stand After placing the monitor face down on a clean surface or soft cloth Press the release button to remove the stand and base from the monitor Wall Mounting Optional Refer to the instructions that come with the VESA compatible base mounting kit 1 Place the monitor face down on a non...

Page 18: ...ote Power consumption figures are for the monitor and the power supply combined Max Consumption Without USB hub Typical Consumption Standby Suspend Off 14W 9W 0 3W 0 3W Video input Analog Input signal Horizontal addressability Vertical addressability Clock frequency Analog Direct Drive 75 ohm 0 7 V 1920 pixels max 1080 lines max 210 MHz Video input Digital Input signal Horizontal addressability Ve...

Page 19: ...ork contact the Customer Support Centre Selecting a supported display mode on page 2 7 The image quality is unacceptable The video signal cable is not connected with the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor Connecting and turning on your monitor on page 1 3 The color settings may be incorrect Select another colour setting from the OSD ...

Page 20: ...ndix A Service and Support on page A 1 Fuzzy lines in text or a blurry image Horizontal or vertical lines through the image Image setup has not been optimized Your system Display Properties setting have not been optimized Adjust the resolution settings on your system to match the native resolution for this monitor 1920x1080 at 60 Hz Adjusting your monitor image on page 2 4 Manual image setup on pa...

Page 21: ...www lenovo com support D22_10 find the corresponding monitor driver and download it to a PC to which this monitor is connected such as a desktop 5 Open the Display Properties window by right clicking Start Control Panel Hardware and Sound icon and then click the Display icon 6 Click the Change the display settings tab 7 Click the Advanced Settings icon 8 Click the Monitor tab 9 Click the Propertie...

Page 22: ...on 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Let me pick from a list of device drivers on my computer 13 Click the Have Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 10 Where X indicates the folder in which the d...

Page 23: ... or modifications The following are examples of misuse or abuse and not covered by warranty Images burned on to the screen of a CRT monitor Burned image is preventable by utilizing a moving screen saver or power management Physical damage to covers bezel base and cables Scratches or punctures on monitor screens Getting further help If you still can t solve your problem please contact the Customer ...

Page 24: ...support Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following i...

Page 25: ...ucts described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rig...

Page 26: ...w for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun in October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at www ibm com jp pc service recycle personal Disposing of Lenovo computer components Some Lenovo compute...

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