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D1012/D1024 Hardware Installation and Maintenance Guide

47

Verifying component failure

Before replacing a disk, perform the following steps to ensure that you have correctly identified the module 

requiring removal and replacement.

CAUTION:

Failure to identify the correct disk drive module could result in data loss if the wrong disk is 

removed from the enclosure. If your enclosure has a bezel installed, remove it to view disk LEDs. 

When a disk drive fault occurs, the failed disk’s fault indicator LED, located on the enclosure’s front panel, 

illuminates solid amber (see previous chapters for a description of LEDs and disk drive slot numbering for 

your enclosure). You can determine from visual inspection which disk in the enclosure is experiencing a 

fault/failure using the fault LED for your disk type.

NOTE:

Product models use an enclosure bezel.

See 

Attaching and removing the enclosure bezel

 on page 42 for 2U24 and 2U12 enclosure bezel 

alignment, installation, and removal.

Removing a disk drive module

1.

Follow one of two sub-steps below, according to your product disk drive module type (see 

Figure 31

):

a.

SFF disk (stands on edge) — Squeeze the latch release flanges together to disengage the disk drive 

module, and swing the pivoting portion of the latch upwards by 45



(see 

Figure 31

 and 

Figure 32

 

on page 48).

b.

LFF disk (lays on side) — Slide the release latch to the left to disengage the disk drive module (see 

Figure 31

).

Moving the latch to the left will provide a clicking sound and cause the spring to move its position 

inside the chassis, partially ejecting the disk from its installed position within the disk drive slot.

Figure 31

Disengaging a disk drive module

2.

Wait 20 seconds for the internal disks to stop spinning.

3.

Follow one of the two sub-steps below, according to your product disk drive type (see 

Figure 32

 on 

page 48):

a.

SFF disk — Firmly grasp the front of the plastic sled, and pull the disk drive module straight out of 

the chassis, taking care not to drop the module.

b.

LFF disk — Once the disk drive module partially ejects from the slot, grasp the module firmly, and 

carefully pull it straight out of the chassis slot. Take care not to drop the module.

SFF 2.5" disk or blank

LFF 3.5" disk or blank

Summary of Contents for D1012

Page 1: ...es initial hardware setup hardware maintenance and customer replaceable components for Lenovo Storage D1012 D1024 server attached Storage Enclosures It is intended for use by storage system administrators familiar with servers and computer networks network administration and with installing and configuring storage systems ...

Page 2: ...No GS 35F 05925 Lenovo the Lenovo logo BladeCenter Flex System NeXtScale System and System x are trademarks of Lenovo in the United States other countries or both The material in this document is for information only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy changes in the product design can be made wi...

Page 3: ...panel components 15 24 Storage Enclosure front panel components 15 12 Storage Enclosure front panel components 16 Disk drives used in D1012 D1024 enclosures 16 D1024 D1012 Storage Enclosure rear panel components 17 Component installation and replacement 17 3 LED descriptions 18 Front panel LEDs 18 Enclosure bezels 18 Enclosure bezel attachment and removal 18 Enclosure bezel attachment 18 Enclosure...

Page 4: ... discharge 40 Preventing electrostatic discharge 40 Grounding methods to prevent electrostatic discharge 40 Replacing CRUs 40 Attaching and removing the enclosure bezel 42 Attaching the enclosure bezel 42 Removing the enclosure bezel 42 Replacing an environmental services module ESM 43 Before you begin 43 Verifying component failure 43 Stopping I O 43 Removing an ESM 44 Installing an ESM 45 Verify...

Page 5: ...reparing to remove a damaged Storage Enclosure chassis 53 Removing a damaged Storage Enclosure chassis from the rack 54 Installing the replacement Storage Enclosure in the rack 55 Completing the process 55 Verifying component operation 55 Using LEDs 55 Index 57 ...

Page 6: ...two Storage Enclosures 26 15 AC PSU 27 16 AC power cord 28 17 Exploded view of D1024 Storage Enclosure 35 18 ESM enclosure assembly with bezel installed 2U24 36 19 ESM enclosure architecture internal components sub assembly 2U24 36 20 Partial assembly showing bezel alignment 2U24 37 21 Exploded view 2U12 38 22 Enclosure assembly with bezel installed 2U12 38 23 Enclosure architecture internal compo...

Page 7: ... status LFF and SFF modules 30 12 Diagnostics LED status Rear panel power supply Input Power Source 30 13 Diagnostics LED status Rear panel power supply Voltage Fan Fault Service Required 31 14 Power supply sensor descriptions 31 15 Cooling fan sensor descriptions 32 16 Temperature sensor descriptions 32 17 Power supply temperature sensor descriptions 32 18 Voltage sensor descriptions 32 19 Compat...

Page 8: ...rver attached storage Fibre Channel FC Internet SCSI iSCSI Serial Attached SCSI SAS and Ethernet protocols Related documentation Printed document included in product shipkit For additional information contact support lenovo com select Product Support and navigate to Storage Products Table 1 Related documents For information about See Environmental notices basic troubleshooting and safety Lenovo Do...

Page 9: ... Convention Element Blue text Cross reference links and e mail addresses Blue underlined text Web site addresses Bold text Key names Text typed into a GUI element such as into a box GUI elements that are clicked or selected such as menu and list items buttons and check boxes Italic text Text emphasis Monospace text File and directory names System output Code Text typed at the command line Monospac...

Page 10: ...ures These power sources must be independent of each other and each must be controlled by a separate circuit breaker at the power distribution point The system requires voltages within minimum fluctuation The customer supplied facilities voltage must maintain a voltage with not more than 5 percent fluctuation The customer facilities must also provide suitable surge protection Site wiring must incl...

Page 11: ...ements on page 13 for detailed environmental requirements Do not block or cover ventilation openings at the front and rear of an enclosure Never place an enclosure near a radiator or heating vent Failure to follow these guidelines can cause overheating and affect the reliability and warranty of your enclosure Leave a minimum of 15 2 cm 6 inches at the front and back of each enclosure to ensure ade...

Page 12: ... in cm in cm in 2U241 44 7 17 6 8 9 3 5 47 9 18 9 2 5 98 47 6 18 7 3 0 1 2 51 8 20 4 57 9 22 8 2U122 52 7 20 5 3 0 1 2 54 9 21 6 59 9 23 6 Table 4 Rackmount Storage Enclosure weights Specifications Rackmount SFF Storage Enclosure 2U24 Chassis with FRUs no disks 1 3 Chassis with FRUs including disks 1 4 8 6 kg 19 0 lb chassis 17 4 kg 38 4 lb 23 4 kg 51 6 lb LFF Storage Enclosure 2U12 Chassis with F...

Page 13: ...odule The AC power supply unit in each power supply module is auto ranging and is automatically configured to an input voltage range from 100 240 VAC with an input Table 5 Rackmount compatible Storage Enclosure weights ordered separately Specifications Rackmount D1024 SFF 2 5 24 Storage Enclosure Chassis with FRUs no disks 1 3 Chassis with FRUs including disks 1 4 8 6 kg 19 0 lb chassis 16 2 kg 35...

Page 14: ...atic sensitive parts in their containers until they arrive at static protected workstations Place parts in a static protected area before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or m...

Page 15: ...nel components The illustration in this document of 2U24 front panel components is identical for D1012 and D1024 Storage Enclosures Figure 2 2U24 enclosure front panel TIP See Enclosure bezel attachment and removal on page 18 and Figure 7 on page 19 2U24 OK 5 6 7 8 Note Remove this enclosure bezel to access the front panel components shown below 1 Enclosure ID LED 2 Disk drive status LED Power Act...

Page 16: ...sk drives used in D1012 D1024 enclosures D1012 D1024 enclosures support LFF SFF Midline SAS LFF SFF Enterprise SAS and SFF SSD disks 1 Enclosure ID LED 2 Disk drive status LED Fault 3 Disk drive status LED Power Activity 4 3 5 disk or drive blank typical 12 slots 5 Enclosure status LED Unit locator 6 Enclosure status LED Fault Service Required 7 Enclosure status LED CRU OK 8 Enclosure status LED T...

Page 17: ...the D1012 D1024 Storage Enclosure is configured with a single ESM it must be installed in the upper slot and an ESM blank must be installed in the lower slot This configuration is required to allow sufficient air flow through the enclosure during operation Component installation and replacement See CRUs on page 34and CRU replacement procedures on page 40 for information about removing and installi...

Page 18: ...t and removal When you initially attach or remove the front panel enclosure bezel for the first time refer to the appropriate pictorials for your enclosure s from the list below and follow the instructions provided Front view of 24 Storage Enclosure 2U24 Figure 5 Front view of 12 Storage Enclosure 2U12 Figure 6 Bezel alignment for 24 Storage Enclosure 2U24 Figure 7 on page 19 Bezel alignment for 1...

Page 19: ... with 2U24 chassis Figure 8 Partial assembly showing bezel alignment with 2U12 chassis NOTE The dual purpose 2U24 and 2U12 enclosure front panel illustrations that follow assume that you have removed the enclosure bezel to reveal underlying components Ball stud on chassis ear typical 4 places Enclosure bezel Pocket opening typical 2 places Ball stud on chassis ear typical 4 places Enclosure bezel ...

Page 20: ...Disk drive Right LED See Disk drive LEDs on page 22 4 Unit locator White blink Enclosure is identified Off Normal operation 5 Fault Service Required Amber On Enclosure level fault condition exists The event has been acknowledged but the problem needs attention Off No fault condition exists 6 CRU OK Green On The enclosure is powered on with at least one power supply operating normally Off Both powe...

Page 21: ...ith logical views presented by management software Sequential enclosure ID numbering of Storage Enclosures begins with the integer 0 The enclosure ID for an attached Storage Enclosure is nonzero 2 Disk drive Upper LED See Disk drive LEDs on page 22 3 Disk drive Lower LED See Disk drive LEDs on page 22 4 Unit locator White blink Enclosure is identified Off Normal operation 5 Fault Service Required ...

Page 22: ...ge Enclosure or a D1024 D1012 Storage Enclosure see Replacing a disk drive module on page 46 NOTE Additional information pertaining to disk drive LED behavior is provided in the supplementary tables on the following page LED No Description Color State Definition 1 Power Activity Green Blink Off I O is active The drive is idle 2 Fault Amber On Blink Off The disk has failed or is faulty Physically i...

Page 23: ...Table 8 LEDs Disks in SFF and LFF enclosures Disk drive module LED behavior LFF SFF disks Description State Color Action Disk drive OK Off None None Operating normally Green Off Disk drive I O Initializing Green Blink Active and processing I O Green Blink Performing a media scan Green Blink Disk drive failed Fault or failure Amber On Fault and remove disk drive Amber On Fault and identify disk dri...

Page 24: ... supply LEDs on page 23 2 Unit locator White Off Blink Normal operation Physically identifies the Storage Enclosure 3 OK to Remove Blue Off Not implemented 4 Fault Service Required Amber On Blink A fault is detected or a service action is required Hardware controlled power up 5 CRU OK Green On Off Blink Storage Enclosure is operating normally Storage Enclosure is not OK System is booting 6 SAS In ...

Page 25: ...6 Gbps disks might not consistently support a 6 Gbps transfer rate If this happens the system automatically adjusts transfers to those disks to 3 Gbps increasing reliability and reducing error messages with little impact on system performance Cable requirements for storage enclosures Use only Lenovo Storage or OEM qualified cables and observe the following guidelines When installing SAS cables to ...

Page 26: ...orage Enclosure is configured with a single ESM it must be installed in the upper slot and an ESM blank must be installed in the lower slot shown above This configuration is required to allow sufficient air flow through the enclosure during operation See Replacing an environmental services module ESM on page 43 for additional information The Storage Enclosures can be either of the same type all D1...

Page 27: ... LED descriptions on page 18 for descriptions of LED behavior Depending upon the number and type of disks in the system it may take several minutes for the system to become ready Data host last if powered down for maintenance purposes TIP Generally when powering off you will reverse the order of steps used for powering on AC PSU Storage Enclosures configured with switchless PSUs rely on the power ...

Page 28: ...hosts to the system see Stopping I O on page 30 2 Disconnect the power cord s male plug from the power source 3 Disconnect the power cord s female plug from the power cord connector on the PSU Power supply module Rack power source Power cord facilitates power on power off ...

Page 29: ... possible Doing so will help you determine the correct action needed to remedy the fault Begin by reviewing the reported fault Is the fault related to an internal data path or an external data path Is the fault related to a hardware component such as a disk drive module or power supply unit By isolating the fault to one of the components within the storage system you will be able to determine the ...

Page 30: ... the module has gone online and likely failed its self test Check the LEDs on the back of the Storage Enclosure to narrow the fault to a CRU connection or both If installing an ESM CRU try removing and reinstalling the new ESM and check the event log for errors If the above actions do not resolve the fault isolate the fault and contact Lenovo for assistance Replacement may be necessary Table 10 Di...

Page 31: ...ch Storage Enclosure the enclosure management processor EMP monitors the status of these sensors to perform SCSI enclosure services SES functions The following sections describe each element and its sensors Power supply sensors Each enclosure has two fully redundant power supplies with load sharing capabilities The power supply sensors described in the following table monitor the voltage current t...

Page 32: ...ut of range the Fault ID LED illuminates amber Power supply module voltage sensors Power supply voltage sensors ensure that an enclosure s power supply voltage is within normal ranges There are three voltage sensors per power supply Table 15 Cooling fan sensor descriptions Description Location Event Fault ID LED condition Fan 1 Power supply 1 4 000 RPM Fan 2 Power supply 1 4 000 RPM Fan 3 Power su...

Page 33: ...012 D1024 Hardware Installation and Maintenance Guide 33 Power supply 1 voltage 5V 4 00V 6 00V Power supply 1 voltage 3 3V 3 00V 3 80V Table 18 Voltage sensor descriptions Sensor Event Fault LED condition ...

Page 34: ... with 24 2 5 disks is used for D1024 server attached Storage Enclosures Table 19 Compatible Storage Enclosure options for adding storage Model Form Enclosure description Disk drives Rear panel connection D1024 2U24 24 drive 6 Gbit s chassis with CRUs 2 5 SFF mini SAS to mini SAS D1012 2U12 12 drive 6 Gbit s chassis with CRUs 3 5 LFF mini SAS to mini SAS Table 20 D1024 product components for 24 Sto...

Page 35: ...f D1024 Storage Enclosure Figure 17 through Figure 20 illustrate 24 Storage Enclosure models The enclosure bezel is shown in Figure 18 on page 36 installed and in Figure 20 on page 37 removed respectively NOTE The following illustrations further describe Table 4 components for the 24 drive chassis Assembly Figure 18 and Figure 20 Internal components sub assembly Figure 19 on page 36 1 2b 3 4 5 6 7...

Page 36: ...zel for 24 drive model The bezel comprised of a vented cover featuring integrated ear caps is pre assembled NOTE The enclosure bezel geometry shown in illustrations within this document may be slightly different than the bezel shipped with your product but the ball stud attachment points are the same Disk drive Power supply unit ESM Midplane module ...

Page 37: ...osures Item Enclosure component descriptions 1 Disk drive LFF a 3 5 disk drive module disks of differing type speed and storage capacity SAS b Air management module blank to maintain optimum air flow within enclosure 3 2a 2b 4 and 7 Chassis including left and right ear assemblies midplane and cover 5 AC power supply one shown 6 ESM for enclosure one shown two allowed per enclosure Not shown Rail k...

Page 38: ...e 23 on page 39 shows an assembly of component CRUs within the enclosure The enclosure bezel is shown in Figure 22 on page 38 installed and Figure 24 on page 39 removed respectively NOTE The following illustrations further describe components for the 12 drive chassis Assembly Figure 22 on page 38 and Figure 24 on page 39 Internal components sub assembly Figure 23 on page 39 Figure 22 Enclosure ass...

Page 39: ...showing bezel alignment 2U12 NOTE For additional information contact support lenovo com select Product Support and navigate to Storage Products NOTE The enclosure bezel geometry shown in illustrations within this document may be slightly different than the bezel shipped with your product but the ball stud attachment points are the same See Attaching and removing the enclosure bezel on page 42 for ...

Page 40: ...protected workstation Grounding methods to prevent electrostatic discharge Several methods are used for grounding Adhere to the following precautions when handling or installing electrostatic sensitive parts CAUTION Parts can be damaged by electrostatic discharge Use proper anti static protection Keep the replacement CRU in the ESD bag until needed and when removing a CRU from the enclosure immedi...

Page 41: ...thin the chassis is empty and must be covered with an ESM blank to allow optimum air flow through the enclosure during operation Procedures for removing and installing CRUs are described within this chapter NOTE Storage D1012 D1024 Storage Enclosures support hot plug replacement of redundant ESMs fans power supplies and ESMs Hot add of drive enclosures is also supported TIP Many procedures refer t...

Page 42: ...fit the bezel onto the ball studs to attach the bezel to the front of the enclosure Removing the enclosure bezel 1 While facing the front of the enclosure insert the index finger of each hand into the top of the respective left or right pocket opening shown in the figures above 2 Insert the middle finger of each hand into the bottom of the respective opening with thumbs on the bottom of the bezel ...

Page 43: ...ns on installing an additional ESM CAUTION When replacing an ESM ensure that less than 10 seconds elapse between inserting it into a slot and fully latching it in place Not doing so might cause the ESM to fail If it is not latched within 10 seconds remove the ESM from the slot and repeat the process When two ESMs are installed in the enclosure they must be of the same model type When replacing bot...

Page 44: ...nt procedures show rear panel views of the enclosure and ESMs are properly aligned for insertion into the rear panel of the enclosure 1 Disconnect any cables connected to the ESM 2 Label each cable to facilitate re connection 3 Turn the thumbscrews counterclockwise until they disengage from the ESM see Figure 27 on page 44 Figure 27 Disengaging an ESM 4 Press both latches downward to disconnect th...

Page 45: ...ower slot it must be removed before installing the ESM 1 Loosen the thumbscrews press the latches downward see Figure 30 on page 46 2 Ensuring that the ESM is level slide it into the enclosure as far as it will go 1 an ESM that is only partially seated will prevent optimal performance of the Storage Enclosure Verify that the ESM is fully seated before continuing 3 Press the latches upward to engag...

Page 46: ...s like a disk drive module however it is an empty box used to maintain optimal air flow for proper cooling within the enclosure Drive blanks are installed in slots missing disk drive modules If you must remove a disk drive module but cannot immediately replace it you must either leave the faulty module in place or insert a drive blank in its place The drive blank is installed using the same proced...

Page 47: ...ule 1 Follow one of two sub steps below according to your product disk drive module type see Figure 31 a SFF disk stands on edge Squeeze the latch release flanges together to disengage the disk drive module and swing the pivoting portion of the latch upwards by 45 see Figure 31 and Figure 32 on page 48 b LFF disk lays on side Slide the release latch to the left to disengage the disk drive module s...

Page 48: ...ee left illustration in Figure 33 b LFF disk With the LEDs oriented to the left slide the disk drive module into the drive slot as far as it will go see right illustration in Figure 33 Figure 33 Installing a disk drive module 3 Follow one of the two sub steps below according to your product s disk drive type a SFF disk Rotate the latch downward until it clicks closed to firmly seat the disk drive ...

Page 49: ... within the Storage Enclosure Be very careful if moving a cabled operational enclosure during the CRU replacement process TIP See Table 22 on page 49 for additional information about power supply faults and recommended actions Before you begin CAUTION Removing a power supply unit significantly disrupts the enclosure s airflow Do not remove the PSU until you have received the replacement module Ver...

Page 50: ...t down any other system components necessary TIP This step is not required for hot swapping however it is required when replacing both PSUs Given that power switch shut off does not apply to this particular power supply model proceed to disconnecting the AC power cord Disconnecting an AC power cord 1 Disconnect the power cord s male plug from the power source 2 Disconnect the power cord s female p...

Page 51: ... its latch doing so could damage the latch Using both hands lift and carry the module using its metal casing Installing a power supply unit Figure 36 Orienting a power supply unit To install a power supply module perform the following steps 1 Orient the PSU with the AC power cable connector toward the right as shown in Figure 35 on page 51 and Figure 36 respectively 2 With the latch in the open po...

Page 52: ...ds to number 2 above If the Voltage Fan Fault Service Required LED is illuminated amber the PSU module has not gone online and likely failed its self test Remove and reinstall the PSU module In addition to viewing the PSU LEDs verify that the cooling fans are spinning Also see Verify that the CRU OK LED on each ESM face plate is illuminated green indicating that the module has completed initializi...

Page 53: ...hat has been damaged or whose midplane has been damaged Preparing to remove a damaged Storage Enclosure chassis IMPORTANT A Storage Enclosure chassis is a Field Replaceable Unit FRU rather than a CRU FRUs must be installed only by trained service technicians For additional information contact support lenovo com Do not perform the steps below unless directed to do so by your service technician Beca...

Page 54: ...the rack and rails 3 Maintaining a level position carefully slide the enclosure chassis from the rack 4 Place the chassis on a work surface near the replacement enclosure chassis the removed disk drive modules and screws 5 Remove the side bracket from each side of the damaged enclosure chassis and retain these rackmount items with the other components for future use 5 Remove the power supply units...

Page 55: ...ront and rear or the enclosure chassis to the rack and rails 5 Attach the enclosure bezel to the front panel of the enclosure For 2U24 enclosures See Figure 20 on page 37 and Enclosure bezel for 24 drive model on page 36 for bezel attachment and removal details For 2U12 enclosures see Figure 24 on page 39 and Enclosure bezel for 12 drive model on page 39 for bezel attachment and removal details Co...

Page 56: ...move the enclosure bezel to view disk LEDs Attach the bezel when finished viewing disk LEDs For SFF disks verify that the Power Activity LED left LED on front of disk is illuminated green or blinking green Remove the enclosure bezel to view disk LEDs Attach the bezel when finished viewing disk LEDs Verify rear panel LEDs Verify that each power supply module s Input Source Power Good LED top LED on...

Page 57: ...ts 11 chassis 2U12 37 2U24 34 clearance requirements service 11 ventilation 11 components 12 drive enclosure front panel 16 D1012 D1024 rear panel 17 connections test 27 verify 26 conventions document 9 CRUs available for 12 drive enclosures 37 available for 24 drive enclosure 34 enclosure assembly 2U12 38 2U24 36 illustrated parts breakdown 2U12 38 2U24 35 internal components sub assembly 2U12 39...

Page 58: ...uirement 13 input voltage requirement 13 installation checklist 25 site requirements 11 troubleshooting 30 weight 12 13 F faults isolating methodology 29 H hosts stopping I O 43 humidity non operating range 13 humidity operating range 13 L LEDs 2U12 front panel CRU OK 21 Disk drive 21 Enclosure ID 21 Fault Service Required 21 Temperature Fault 21 Unit Locator 21 2U24 front panel CRU OK 20 Disk dri...

Page 59: ...conditions 30 N non operating ranges environmental 13 O operating ranges environmental 13 P physical requirements 11 power cord requirements 14 power cycle power on 27 power supply AC power requirements 10 power supply unit PSU 49 AC PSU without power switch 49 power cable 52 AC 52 verifying component failure 49 prerequisite knowledge 8 procedures general precaution 40 replacing a disk drive modul...

Page 60: ...32 shock non operating range 13 shock operating range 13 site planning physical requirements 11 safety precautions 10 T temperature non operating range 13 temperature operating range 13 troubleshooting 29 enclosure does not initialize 30 using system LEDs 29 30 V ventilation requirements 11 vibration non operating range 13 vibration operating range 13 W warnings temperature 31 voltage 31 ...

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