Safety and warranty guide
warranty service;
2. ensure that the product or part is free of any legal obligations or restrictions that
prevent its replacement; and
3. obtain authorization from the owner to have your Service Provider service a
product or part if you do not own it.
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and sufficient,
free, and safe access to your facilities to perform service; and
4. ensure that all information about identified or identifiable individuals (“Personal
Data”) is deleted from the product or that, with respect to any Personal Data
that you did not delete, you are in compliance with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use and process
information about your warranty service and your contact information, including
name, phone numbers, address, and e-mail address. Lenovo will use this
information to perform service under this warranty and to improve our business
relationship with you. We may contact you to inquire about your satisfaction
regarding our warranty service or to notify you about any product recalls or safety
issues. In accomplishing these purposes, we may transfer your information to any
country where we do business and may provide it to entities acting on our behalf.
We may also disclose it where required by law.
What this Warranty Does not Cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product;
• loss of, or damage to, your data;
• any software programs, whether provided with the product or installed
subsequently;
• failure or damage resulting from misuse, accident, modification, unsuitable
physical or operating environment, natural disasters, power surges, or improper
maintenance by you;
• damage caused by a non-authorized service provider;
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