Lenovo BladeCenter HX5 1909, Problem Determination And Service Manual

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Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See “ Parts listing - BladeCenter HX5 ” on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
An IBM optional device that
was just installed does not
work.
1. Make sure that:
• The device is designed for the blade server. See http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
• You followed the installation instructions that came with the device and the
device is installed correctly. See the instructions that came with the device.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup utility program.
Whenever memory or any other device is changed, you must update the
configuration. See “Using the Setup utility” on page 20.
2. If the device comes with its own test instructions, use those instructions to test
the device.
3. Reseat the device that you just installed.
4. Replace the device that you just installed.
Power error messages
Use this information to diagnose and resolve power error messages for the blade server.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. Power to the blade server is provided by shared BladeCenter chassis resources. See the following
table and “Solving shared BladeCenter resource problems” on page 269.
Chapter 5
.
Diagnostics
261