Lenovo BladeCenter HX5 1909, Problem Determination And Service Manual

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• See “ Parts listing - BladeCenter HX5 ” on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
systems/ support/supportsite.wss/docdisplay?
brandind=5000008&lndocid=SERV-DSA.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/docview.wss?
uid=psg1MIGR-41559.
6. Run the test again. See “Diagnostic tools
overview” on page 146.
7. Replace the CD or DVD drive. Refer to your
BladeCenter chassis documentation for
information about replacing the drive.
8. Collect the data from the DSA event log and
send it to IBM Service. For information about
contacting and sending data to IBM Service, go
to Appendix A “Getting help and technical
assistance” on page 277.
215-904-xxx Failed the optical drive self test due to a
possible read error.
1. Insert a new CD or DVD into the optical drive
and wait for 15 seconds for the media to be
recognized; then, run the test again. See
“Diagnostic tools overview” on page 146.
2. Make sure that the cable for the optical drive is
securely connected at both ends of the cable.
See your BladeCenter documentation for
information about the optical drive (media tray).
3. Make sure that the cable for the optical drive is
not damaged; then, replace the cable if damage
is present. See your BladeCenter
documentation for information about replacing
the optical drive (media tray).
4. Run the test again. See “Diagnostic tools
overview” on page 146.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/docview.wss?
uid=psg1MIGR-41559.
6. Run the test again. See “Diagnostic tools
overview” on page 146.
7. Replace the CD or DVD drive. See your
BladeCenter documentation for information
about replacing the optical drive (media tray).
8. Collect the data from the DSA event log and
send it to IBM Service. For information about
contacting and sending data to IBM Service, go
to Appendix A “Getting help and technical
assistance” on page 277.
Hard disk drive test
Use this information to diagnose and resolve hard disk drive test errors.
Chapter 5
.
Diagnostics
249