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Service, support, and warranty information

The following information describes the technical support that is 
available for your product, during the warranty period or throughout 
the life of your product. Refer to the Lenovo Limited Warranty for a full 
explanation of Lenovo warranty terms.

Online technical support

Online technical support is available during the lifetime of a product at 
http://www.lenovo.com/support.

Telephone technical support

Where applicable, you can get help and information from the 
Customer Support Center by telephone. Before contacting a Lenovo 
technical support representative, please have the following 
information available: model and serial number, the exact wording of 
any error message, and a description of the problem.
Your technical support representative might want to walk you through 
the problem while you are at your phone during the call.

Worldwide Lenovo Support telephone list

IMPORTANT: Telephone numbers are subject to change without 
notice. The most up-to-date telephone list for the Customer Support 
Center is always available at http://support.lenovo.com/serviceproviders.
The Customer Support Center phone number is subjected to be 
change, and please go to the e-support website for the latest phone 
number. If the telephone number for your country or region is not 
listed, contact your Lenovo reseller or Lenovo marketing 
representative.

Lenovo Limited Warranty notice

Read the full Lenovo Limited Warranty (LLW) at 
http://support.lenovo.com/smartphone-llw. You can view the LLW in 
a number of languages from this Web site. If you cannot view the 
LLW either from the Web site or from your phone, contact your local 
Lenovo office or reseller to obtain a printed version of the full LLW.
IMPORTANT: Lenovo Smartphone Products do not have International 
Warranty Services.

Summary of Contents for A7000

Page 1: ...Lenovo A7000 a Quick Start Guide Read this guide carefully before using your smartphone ...

Page 2: ...On Off button 6 Indicator Light 4 Volume buttons 5 Home button 9 Touch screen 7 Back button 8 Micro USB connector 12 Menu button 10 Rear facing camera 11 Flashlight 15 Anti noise mic 13 Speaker 14 16 17 Microphone Headset connector 5 6 7 8 9 10 17 11 12 13 15 14 16 1 2 3 4 ...

Page 3: ...d into SIM1 slot and SIM card into SIM2 slot Step 3 Install the battery a Align the battery connectors on the battery with the pins in the battery compartment b Push the battery down into place Step 4 Install the back cover Always turn off your smartphone first before you insert or remove a SIM card Insert or remove a SIM card with your smartphone on may damage your SIM card or smartphone permanen...

Page 4: ...ess and hold the On Off button for a few seconds then tap Power off Method 1 Method 2 Connect your smartphone to a power outlet using the cable and USB power adapter that come with your smartphone Connect your smartphone to a computer using the cable that comes with your smartphone Your smartphone has a rechargeable battery For more information about battery safety see the Rechargeable battery not...

Page 5: ... Height 152 6 mm 6 01 inches Depth 7 99 mm 0 31 inch Model and system Display Battery Processor Dimensions and weight Camera Wireless communication Technical specifications Width 76 2 mm 3 00 inches Weight 140 g 0 31 lb Screen multi touch LCD type IPS Depending on the measuring method the dimensions and weight might vary slightly In some countries LTE is not supported To know if your smartphone wo...

Page 6: ...ery notice Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Risk of explosion if the battery is replaced with an incorrect type Dispose of used batteries according to the instructions Rechargeable battery notice CAUTION Risk of explosion if the battery is replaced with an incorrect type When replacing the lith...

Page 7: ... the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of Lenovo Phone complies with EN 50332 2 Sub clause 7 This specification limits Lenovo Phone s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 ...

Page 8: ... range of 10 C 14 F 45 C 113 F to avoid damage Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Disposing according to local laws and regulations W...

Page 9: ... walk you through the problem while you are at your phone during the call Worldwide Lenovo Support telephone list IMPORTANT Telephone numbers are subject to change without notice The most up to date telephone list for the Customer Support Center is always available at http support lenovo com serviceproviders The Customer Support Center phone number is subjected to be change and please go to the e ...

Page 10: ... us en sustainability ptb_india html Restriction of Hazardous Substances Directive RoHS Vietnam Lenovo products sold in Vietnam on or after September 23 2011 meet the requirements of the Vietnam Circular 30 2011 TT BCT Vietnam RoHS India RoHS compliant as per E Waste Management Handling Rules 2011 Ukraine Important WEEE information Electrical and electronic equipment marked with the symbol of a cr...

Page 11: ...ed frequency bands The highest SAR value for your Lenovo device when tested for use at the head and body is outlined as follows India 1g SAR Limit 1 6 W kg Position Regulation Head Body worn The highest SAR value 1 466 1 114 During use the actual SAR values for this device are usually well below the values stated above This is because for purposes of system efficiency and to minimize interference ...

Page 12: ...boratories Learning more Getting support For support on network service and billing contact your wireless network operator For instructions on how to use Lenovo smartphone go to http support lenovo com Downloading publications To obtain the latest smartphone manuals go to http support lenovo com Accessing your User Guide Your User Guide contains detailed information about your smartphone To access...

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