Recovering
software
using
the
Rescue
and
Recovery
program
The
Rescue
and
Recovery
program
provides
an
environment
that
runs
independently
of
the
Windows
operating
system
and
is
hidden
from
the
Windows
operating
system.
Because
the
Rescue
and
Recovery
workspace
is
hidden,
it
is
immune
from
most
virus
attacks
and
provides
a
safe
place
to
perform
rescue
and
recovery
operations
that
might
not
be
possible
in
the
Windows
environment.
The
following
recovery
solutions
are
provided
by
the
Rescue
and
Recovery
program:
v
Create
Product
Recovery
discs.
v
Create
rescue
media.
v
Back
up
your
hard
disk
periodically.
v
Create
a
Recovery
Repair
diskette.
If
a
problem
with
the
software
is
encountered,
you
can
use
the
recovery
tools
from
either
the
Windows
environment
or
from
the
Rescue
and
Recovery
workspace
to
do
one
of
the
two
recovery
operations:
v
Rescue
files
v
Restore
your
backups
Starting
the
Rescue
and
Recovery
workspace
To
start
the
program:
1.
If
your
computer
is
already
on
when
you
start
this
procedure,
shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
the
F11
key
as
you
turn
on
the
computer.
Note:
If
a
user
password
or
an
administrator
password
has
been
set,
the
Rescue
and
Recovery
workspace
is
not
displayed
until
you
type
the
password.
3.
The
Rescue
and
Recovery
workspace
is
displayed.
Refer
to
the
Quick
Reference
that
comes
with
the
computer
and
the
Rescue
and
Recovery
help
system
for
additional
information
about
using
the
Rescue
and
Recovery
program.
Chapter
9.
Additional
Service
Information
271
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