Lenovo 7844B4U User Manual Download

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Important safety information

CAUTION:
Before using this manual, be sure to read and understand all the related safety
information for this product. Refer to the

ThinkCentre Safety and Warranty Guide

that you received with this product for the latest safety information. Reading
and understanding this safety information reduces the risk of personal injury
and or damage to your product.

If you no longer have a copy of the

ThinkCentre Safety and Warranty Guide

, you can

obtain a Portable Document Format (PDF) version from the Lenovo

Support Web

site at:
http://www.lenovo.com/support

Summary of Contents for 7844B4U

Page 1: ...Machine Types 0889 5023 and 7844 ThinkCentre User Guide ...

Page 2: ......

Page 3: ...ThinkCentre User Guide ...

Page 4: ... have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is sub...

Page 5: ... media 54 Performing backup and recovery operations 55 Performing a backup operation 55 Performing a recovery operation 55 Using the Rescue and Recovery workspace 56 Creating and using a rescue medium 57 Creating a rescue medium 57 Using a rescue medium 58 Installing or reinstalling device drivers 58 Solving recovery problems 59 Chapter 4 Using the Setup Utility program 61 Starting the Setup Utili...

Page 6: ...Appendix Notices 79 Television output notice 80 European conformance CE mark 80 Trademarks 80 Index 81 iv User Guide ...

Page 7: ...at you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2010 v ...

Page 8: ...vi User Guide ...

Page 9: ...stem information The following information covers a variety of models For information about your specific model use the Setup Utility program See Chapter 4 Using the Setup Utility program on page 61 Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type v Intel Celeron microprocessor v Intel Celeron dual core microprocessor v Intel Cor...

Page 10: ... and operations on Windows operating systems Input Output I O features v Ethernet connector v One 9 pin serial port v Six Universal Serial Bus USB connectors two USB connectors on the front panel and four USB connectors on the rear panel v Two audio connectors on the front panel headphone connector and microphone connector v Three audio connectors on the rear panel audio line in connector audio li...

Page 11: ...ormation Preinstalled software programs Your computer is preinstalled with some software programs to help you work more easily and securely For more information see Software overview on page 4 Preinstalled operating system Your computer is preinstalled with one of the following operating systems v Microsoft Windows 7 v Microsoft Windows XP Professional preinstalled through downgrade rights in Wind...

Page 12: ... 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 115 V ac High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V ac Software overview The computer comes with a preinstalled operating system and several preinstalled application...

Page 13: ...R program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Password Manager The Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites ThinkVantage Client...

Page 14: ...ram is preinstalled on your ThinkCentre computer as part of the Rescue and Recovery workspace to help you diagnose hardware problems It can also report operating system controlled settings that interfere with the correct operation of your system Use the PC Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system For more information see PC Doctor fo...

Page 15: ...he front of your computer Figure 1 shows the locations of the connectors controls and indicators on the front of your computer 1 Optical drive eject close button 5 USB connector 2 Power switch 6 Microphone connector 3 Hard disk drive activity indicator 7 Headphone connector 4 Power indicator 8 USB connector Figure 1 Front connector control and indicator locations Chapter 1 Product overview 7 ...

Page 16: ... help you determine where to connect the cables on your computer 1 Power cord connector 7 Audio line in connector 2 VGA monitor connector 8 PCI Express x16 graphics card slot 3 Serial port 9 PCI Express x1 card slots 2 4 USB connectors 4 10 PCI card slot 5 Microphone connector 11 Ethernet connector 6 Audio line out connector 12 Voltage selection switch Figure 2 Rear connector and part locations 8 ...

Page 17: ...rnet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Serial port Used to attach an external modem a serial printer or other devices that use a 9 pin serial port USB connector Used to attac...

Page 18: ...4 1 Heat sink fan duct 8 Hard disk drive 2 Heat sink and fan assembly with a microprocessor underneath 9 Battery 3 Power supply assembly 10 PCI card slot 4 Memory modules 2 11 PCI Express x1 card slots 2 5 Optical drive 12 PCI Express x16 graphics card slot 6 Front audio and USB assembly 13 PCI Express x16 graphics card available in some models 7 Front fan assembly Figure 3 Component locations 10 ...

Page 19: ...ts 2 11 Front audio connector 4 24 pin power connector 12 PCI card slot 5 Front panel connector 13 PCI Express x1 card slots 2 6 SATA connectors 3 14 PCI Express x16 graphics card slot 7 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 15 System fan connector 8 USB connector 16 4 pin power connector Figure 4 System board part locations Chapter 1 Product overview 11 ...

Page 20: ... of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Chapter 2 Installing or replacing hardware on page 13 for instructions on how to install or replace internal drives for your computer Figure 5 shows the locations of the drive bays in your computer 1 Bay 1 Optical drive bay with an optical drive inst...

Page 21: ...hing the parts and other computer components v Before you replace a new part touch the static protective package containing the new part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body v Remove the new part from the static protective package and directly install it in the comput...

Page 22: ...epair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove the computer cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool b...

Page 23: ...obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables ...

Page 24: ...h and light emitting diode LED assembly cable 4 To reinstall the front bezel align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis Then pivot the front bezel inward until it snaps into position 5 Go to Completing the parts replacement on page 46 Figure 7 Removing the front bezel Figure 8 Reinstalling the front bezel 16 User Guide ...

Page 25: ... the system board components and drives do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover to access the system board components See Removing the computer cover on page 14 3 Remove the front bezel See Re...

Page 26: ...s card slot See Locating parts on the system board on page 11 To install or replace a PCI card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Do one of th...

Page 27: ... need to remove the front bezel and pivot the drive bay assembly upward to avoid interference with removing the PCI card See Removing and reinstalling the front bezel on page 15 and Accessing the system board components and drives on page 17 v If you are installing a PCI card remove the appropriate PCI card slot cover See Locating parts on the system board on page 11 to identify the types of PCI c...

Page 28: ...ttention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has two memor...

Page 29: ... board components and drives on page 17 5 Locate the memory slots on the system board See Locating parts on the system board on page 11 6 Remove any parts and disconnect any cables that might prevent your access to the memory slots 7 Do one of the following v If you are replacing a memory module open the retaining clips and remove the old memory module that is currently installed v If you are inst...

Page 30: ...n the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Your computer has a special type of memory that maintains the date time and configuration information for built in features The battery keeps this information active when you turn off the computer The battery normally requires no c...

Page 31: ...emoved or disconnected 8 Reinstall the computer cover and reconnect all external cables See Completing the parts replacement on page 46 9 Turn on the computer and all attached devices Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 10 Use the Setup Utility program to set the date time ...

Page 32: ... replace the heat sink and fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front beze...

Page 33: ...ight have to gently twist the heat sink and fan assembly to free it from the microprocessor b When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of the heat sink and fan assembly 8 Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board Make sure that you properly place...

Page 34: ...ssembly Install the four screws to secure the heat sink fan duct in place What to do next v To work with another piece of hardware go to the appropriate section v To complete the replacement go to Completing the parts replacement on page 46 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the...

Page 35: ...er cover See Removing the computer cover on page 14 3 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 24 4 Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything 5 Lift the small handle 3 and open the retainer 1 to access the microprocessor 2 6 Lift the microprocessor straight ...

Page 36: ... This is important when installing the new microprocessor on the system board c Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 7 Make sure that the small handle is in the raised position Figure 22 Removing the microprocessor 28 User Gu...

Page 37: ...g the heat sink and fan assembly on page 24 What to do next v To work with another piece of hardware go to the appropriate section v To complete the replacement go to Completing the parts replacement on page 46 Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and...

Page 38: ...ese components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the compu...

Page 39: ...and from the 24 pin power connector and 4 pin power connector on the system board See Locating parts on the system board on page 11 Note You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis Make sure that you note the cable routing before disconnecting the cables Figure 23 Removing the heat sink fan duct Chapter 2 Insta...

Page 40: ...pecific and some power supply assemblies have a voltage selection switch If your power supply assembly has a voltage selection switch make sure that you set the voltage selection switch to match the voltage available at your electrical outlet If necessary use a ballpoint pen to slide the voltage selection switch to the correct position v If the voltage supply range in your local country or region ...

Page 41: ...w power supply assembly in place Note Use only screws provided by Lenovo 9 Connect the new power supply assembly cables to all drives and to the 24 pin power connector and 4 pin power connector on the system board See Locating parts on the system board on page 11 10 Make sure that the cables are routed properly See Figure 41 on page 47 Figure 25 Installing the power supply assembly Chapter 2 Insta...

Page 42: ...o to Completing the parts replacement on page 46 Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instruc...

Page 43: ...reinstalling the front bezel on page 15 4 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 17 5 Disconnect the signal cable and the power cable from the rear of the optical drive 6 Hold the drive bay assembly and remove the two screws that secure the optical drive 7 Lower the drive bay assembly See Accessing the system board components and drives on ...

Page 44: ...al drive out of the front of the computer 9 Slide the new optical drive into the optical drive bay from the front of the computer Figure 28 Removing the optical drive Figure 29 Installing the optical drive 36 User Guide ...

Page 45: ...he other end to an available SATA connector on the system board See Locating parts on the system board on page 11 Then locate an available five wire power connector and connect it to the rear of the new optical drive What to do next v To work with another piece of hardware go to the appropriate section v To complete the replacement go to Completing the parts replacement on page 46 Figure 30 Instal...

Page 46: ...sk drive To replace the hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front beze...

Page 47: ...d disk drive to completely remove it from the chassis 6 Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 11 Then locate an available five wire power connector and connect it to the rear of the new hard disk drive Figure 33 Removing the hard disk drive Figure...

Page 48: ...reader Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the card reader Note The card reader is availa...

Page 49: ... the screw that secures the card reader Then remove the card reader from the chassis 9 Position the new card reader to the chassis so that the screw hole in the new card reader is aligned with the corresponding hole in the chassis 10 Install the screw to secure the new card reader in place 11 Pivot the drive bay assembly upward Then connect the new card reader cable to the USB connector on the sys...

Page 50: ... computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on page 15 4 Pivot the drive bay assembly upward to gain access to all the internal cables See Accessing the system board components and drives on page 17 5 Disconnect the front audio and USB assembly cables from the USB connector and the front aud...

Page 51: ...Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the front fan assembly To replace the front fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical...

Page 52: ...bly is attached to the chassis by four rubber mounts 1 Remove the front fan assembly by cutting the rubber mounts and lifting the front fan assembly out of the chassis Figure 38 Removing the front fan assembly 44 User Guide ...

Page 53: ...bber mounts attached 10 Connect the new front fan assembly cable to the system fan connector on the system board See Locating parts on the system board on page 11 11 Reinstall the hard disk drive See Replacing the hard disk drive on page 38 12 Reinstall the heat sink fan duct See Replacing the heat sink and fan assembly on page 24 What to do next v To work with another piece of hardware go to the ...

Page 54: ... USB connectors on the computer Depending on where you want to connect the new USB keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 7 or Locating connectors and parts on the rear of your computer on page 8 What to do next v To work with another piece of hardware go to the appropriate section v To complete the replacement go to Completing the p...

Page 55: ...ar of the hinges and sides of the chassis 3 Lower the drive bay assembly See Accessing the system board components and drives on page 17 4 Reinstall the front bezel See Removing and reinstalling the front bezel on page 15 Figure 41 Cable routing For a clear illustration of the cable routing some components are not shown here Chapter 2 Installing or replacing hardware 47 ...

Page 56: ...eed to confirm the updated information in the Setup Utility program See Chapter 4 Using the Setup Utility program on page 61 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Units CRUs Information about this will come with the new CRUs or will come a few days after you receive the new CRUs Obtaining device drivers You can obtain device drivers for op...

Page 57: ...is operated with a key The cable lock also locks the computer cover See Figure 43 This is the same type of lock used with many notebook computers You can order an integrated cable lock from Lenovo by searching for Kensington at http www lenovo com support Note Make sure that the integrated cable lock you installed does not interfere with other computer cables Figure 43 Installing an integrated cab...

Page 58: ...ng CMOS This section provides instructions on how to erase a lost or forgotten password such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover Se...

Page 59: ...computer by holding the power switch for approximately five seconds 9 Repeat step 1 through step 4 10 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 11 Reinstall any parts and reconnect any cables that have been removed or disconnected 12 Reinstall the computer cover and reconnect all cables See Completing the parts replacement on page 46 13 Turn on the computer ...

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Page 61: ...er the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created ...

Page 62: ...ge 58 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works v On the Windows XP operating system you can use Product Recovery disc...

Page 63: ...ry program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation v To perform a backup operation using the Rescue and Recovery program on the Windows XP operating system do the following 1 From the Windows deskt...

Page 64: ... Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system v Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complet...

Page 65: ...r a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives 3 You can also run the PC Doctor for Rescue and Recovery diagn...

Page 66: ...edium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 On the Startup Device Menu select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspac...

Page 67: ...ndows environment do one of the following v Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 57 v Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 53 Note If you are unable to access the Rescue and Reco...

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Page 69: ...see a logo screen release the F1 key The Setup Utility program opens Note If a password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords Viewing or changing settings The Setup Utility program menu lists various items about the system configuration settings To view or change the settings start the Setup Ut...

Page 70: ...configuration settings If you are responsible for maintaining the settings of several computers you might want to set an administrator password For more information about how to set a password see Setting changing or deleting a password After you have set an administrator password a password prompt is displayed each time you try to access the Setup Utility program You cannot access the Setup Utili...

Page 71: ...or disable the serial port v Select USB Setup and follow the instructions on the screen to enable or disable the USB connector s of your choice 4 Select the desired settings and press Enter 5 Press Esc to return to the Setup Utility program main menu You might have to press Esc several times 6 Press F10 to save the new settings and exit the Setup Utility program Notes a If you do not want to save ...

Page 72: ...4 Press Esc to return to the Startup menu Then select the devices for the Automatic Boot Sequence and Error Boot Sequence 5 Press Esc to return to the Setup Utility program main menu You might have to press Esc several times 6 Press F10 to save the new settings and exit the Setup Utility program Notes a If you do not want to save the new settings select Exit Discard Changes and Exit b If you want ...

Page 73: ...an easily update the POST the BIOS and the Setup Utility program by starting your computer with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST and...

Page 74: ...pdate link 3 Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system 4 Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins 5 Follow the printed instructions to download extract and install the update Recovering from a POST and BIOS update failure If the power to ...

Page 75: ...the series of beeps will end and the system will automatically turn off 10 Repeat step 1 through step 4 11 Move the jumper back to the standard position pin 1 and pin 2 12 Reinstall any parts and reconnect any cables that have been removed or disconnected 13 Reinstall the computer cover and reconnect power cords and all other external cables See Completing the parts replacement on page 46 14 Turn ...

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Page 77: ...mputer does not start when you press the power switch Verify that v The power cord is correctly connected to the rear of the computer and to a working electrical outlet v The power indicator on the front of the computer is on v The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that v The monitor signal cable is...

Page 78: ...nical support representative Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer improve computing security diagnose computer problems get familiar with the innovative technologies provided by Lenovo and get more information about your computer You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices diagnose co...

Page 79: ...agnostic program if you are unable to start the Windows operating system You can run the PC Doctor for DOS diagnostic program from a diagnostic disc that you created Creating a diagnostic disc This section provides instructions on how to create a diagnostic disc To create a diagnostic disc do the following 1 Download a self starting bootable disc image known as an ISO image of the diagnostic progr...

Page 80: ...r 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult f...

Page 81: ...ublication is in PDF version To view the publication you need to have the Adobe Reader program preinstalled on your computer If the Adobe Reader program has not been installed on your computer a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publication is available in other languages on the Lenovo Support Web site...

Page 82: ...ram introduces some innovative built in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer Access Help The Access Help information system provides information about getting started doing basic tasks customizing settings for your personal preference protecting data expanding and upgrading and troubleshooting v To open the Access He...

Page 83: ... Lenovo Limited Warranty v Access troubleshooting and support information for your computer model and other supported products v Find the service and support phone numbers for your country or region v Find a Service Provider located near you Help and service This section provides information about obtaining help and service Using the documentation and diagnostic programs If you experience problems...

Page 84: ...rranty terms You must retain your proof of purchase to obtain warranty service For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the ThinkCentre Safety and Warranty Guide that is provided with your computer Note The service and support phone numbers are subject to change without notice If the number ...

Page 85: ...oft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgra...

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Page 87: ...information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for u...

Page 88: ...ther intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks Lenovo the Len...

Page 89: ...reinstalling 58 devices handling static sensitive 13 diagnostic programs troubleshooting 69 diagnostic programs using 75 documentation using 75 drivers device 48 drives internal 12 E environment operating 4 Ethernet 2 Ethernet connector 9 exiting Setup Utility program 64 expansion 2 external options installing 14 F failure recovering from a POST and BIOS update 66 features 1 flashing the BIOS 65 f...

Page 90: ...recovering from a POST and BIOS update failure 66 software 53 recovery Boot block Recovery 66 operations backup and 55 problems solving 59 recovery media creating and using 53 reinstalling device drivers 58 removing computer cover 14 removing reinstalling front bezel 15 replacing battery 22 card reader 40 front audio and USB assembly 42 front fan assembly 43 hard disk drive 38 heat sink and fan as...

Page 91: ...hing 65 66 ThinkVantage Productivity Center 74 trademarks 80 troubleshooting basic 69 troubleshooting diagnostic programs 69 U updating flashing the BIOS 65 system programs 65 updating flashing the BIOS 66 USB connector 9 using a rescue medium creating and 57 diagnostic programs 75 documentation 75 other services 76 passwords 61 Setup Utility program 61 V VGA monitor connector 9 video subsystem 1 ...

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Page 94: ...Part Number 89Y9113 Printed in USA 1P P N 89Y9113 ...

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