Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before
calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table3-2.Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words” Out The system is set
●
If you are replacing an old
“Selecting a supported
of Range” are
to a display mode
monitor, reconnect it and adjust display mode” on page
shown on the
which is not
the display mode to within the 2-10
screen, and the
supported by the
specified range for your new
power indicator is monitor.
monitor.
flashing white.
●
If using a Windows system,
restart the system in safe mode,
then select a supported display
mode for your computer.
●
If these options do not work,
contact the Customer Support
Centre.
The image quality The video signal
Be sure the signal cable is firmly
“Connecting and turning
is unacceptable.
cable is not
connected with the
monitor or system
completely.
plugged into the system and
monitor.
on your monitor” on
page 1-4
The image quality
is unacceptable.
The color settings
may be incorrect.
Select another colour setting from
the OSD menu.
“Adjusting your monitor
image” on page 2-6
The power
●
The monitor’s
●
Be sure the power cord is
“Connecting and turning
indicator is not lit
power switch is
connected properly.
on your monitor”
and there is no
not switched on.
●
Be sure the outlet has power.
on page 1-4
image.
●
The power cord
is loose or
disconnected.
●
There is no
power at the
outlet.
●
Power on the monitor.
●
Try using another power cord.
●
Try using another electrical
outlet.
Reference information 3-3
