Table3-2.Troubleshooting(continued)
Problem Possible
cause
Suggested
action
Reference
Screen is blank
and power
indicator is
steady amber
or flashing
green
The monitor is in
Standby/Suspend
mode
●
Press any key on the
keyboard or move the
mouse to restore
operation.
●
Check the Power
Options settings on
your computer.
“Understanding power
management” on page
2-10
The video signal
cable is loose or
disconnected from
the system or
monitor.
Be sure the video cable is
connected with the
system properly.
“Connecting and turning
on your monitor” on
page 1-4
The power
indicator is
green, but
there is no
image.
The monitor
brightness and
contrast are at
the lowest setting.
Adjust the brightness and
contrast setting on the OSD
menu.
“Adjusting your monitor
image” on page 2-3
One or more of
the pixels
appear
discolored
This is a
characteristic of the
LCD technology
and is not an LCD
defect.
If there are more than
five pixels missing,
contact the Customer
Support Center.
Appendix A, “Service and
Support,” on page A-1
Adjust the resolution
settings on your system
to match the native
resolution for this
monitor: 1920x1080 at 60
Hz.
“Adjusting your monitor
image” on page 2-3
“Manual image setup”
Perform automatic image
setup. If automatic image
setup does not help,
perform manual image
setup.
“Selecting a supported
display mode” on page
2-10
●
Fuzzy lines in
text or a
blurry
image.
●
Horizontal or
vertical lines
through the
image.
●
Image setup
has not been
optimized
●
Your system
Display Properties
setting have
not been
optimized
.
When working in the
native resolution, you
may find additional
improvements by
adjusting the Dots Per
Inch (DPI) setting on
your system.
See the Advanced section
of your system’s display
properties.
The image is
when switchin
out of shape
g
to dual mode
the
optimum resolution
It has not set
●
Use ThinkVision Duo
software to optimize the dual
screen operation
●
Adjust graphic card
resolution manually
“Using the ThinkVision
Duo software control” on
page 2-4
“Using the direct access
controls” on page 2-3
Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor
warms up.
1.
Press at the bottom of the monitor to open the OSD menu.
2.
Use
or to select and press to access.
3.
Use
or to select
Clock
and
Phase
adjustment.
Chapter 3. Reference information
3-3
for each mode
Summary of Contents for 4014HB6
Page 1: ......
