Lenovo 3699, Hardware Maintenance Manual

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Message/Symptom FRU/Action
Incorrect memory size during POST
1. Run the Memory tests
2. Memory Module
3. System Board
"Insert a Diskette" icon appears with a known-good
diagnostics diskette in the first 3.5-inch diskette drive. 1. System Board
2. Diskette Drive Cable
3. Network Adapter
Intensity or color varies from left to right of characters
and color bars 1. Display
2. Video adapter (if present)
3. System Board
No power or fan not running
See “Hard disk drive boot error” on page 41.
Non-system disk or disk error-type message with a
known-good diagnostic diskette. 1. Diskette Drive
2. System Board
3. Diskette Drive Cable
Other display symptoms not listed above (including blank
or illegible display) 1. Display
2. System Board
Power-on indicator or hard disk drive in-use light not on,
but computer works correctly 1. Power switch/LED assembly
2. System Board
Printer problems 1. Printer
2. System Board
Program loads from the hard disk with a known-good
diagnostics diskette in the first 3.5-inch diskette drive 1. Run the Setup and Utility program and check Startup
sequence.
2. Diskette Drive
3. Diskette Drive Cable
4. System Board
5. AC/DC power adapter
PXE computer cannot access programs from its own hard
disk. Replace the hard disk drive
PXE computer does not PXE from server 1. Check startup sequence
2. Check the network adapter LED status
Some or all keys on the keyboard do not work 1. Keyboard
2. Keyboard Cable
3. System Board
Undetermined problems
If you encounter undetermined problems, do the following:
1. Turn off the computer and the power.
2. Remove or disconnect the following components (if installed) one at a time.
a. External devices (modem, printer, or mouse)
b. Any adapter cards
c. Memory modules
d. Extended video memory
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ThinkCentre Hardware Maintenance Manual