Lenovo 23717GU, Hardware Maintenance Manual

Page: 39 / 152

3. Turn on the computer. Watch the display carefully.
When the following message is displayed, press the
blue Access IBM button to open the Access IBM
Predesktop Area: “To interrupt normal startup, press
the blue Access IBM button.”
4. Double-click Recover to factory contents .
5. Follow the instructions on the screen.
6. When the recovery process finishes, the computer will
restart with the pre-installed operating system, drivers,
and software.
Recovering the hard disk using the
recovery CD
You can delete the Access IBM Predesktop Area by going
into BIOS (F1 at IBM Splash Screen), and then choosing
Security IBM-> Predesktop Area->Disabled.
This will make the Service Partition area available to
FDISK. If you choose Disabled , the following warning
appears:
Attention! If you select Disabled, the IBM Predesktop
Area will be visible and can be reclaimed by the OS.
Once the area is overwritten by OS tools, it can’t be
used with Normal or Secure and you will need to
obtain a Recovery CD to retrieve original HDD. Please
confirm that you wish to select Disabled.
FDISK will not delete the Access IBM Predesktop Area
unless you do this, because it is not visible. You would
have to use
″
bootkil2 /psa
″
to completely wipe the drive.
Ordering the recovery CD
When the hard disk drive is replaced because of a
failure, no Access IBM Predesktop Area is on the
new hard disk. In this case, you must use the
recovery CD for the computer. Order the recovery
CD and the hard disk drive at the same time so that
you can recover the new hard disk drive with the
pre-installed software when they arrive. For
information on which CD to order, see “Recovery
CDs” on page 138
To create the service partition and install the factory
contents from the recovery CD, do the following:
To create the service partition:
1. Erase all partitions on the hard disk drive, using FDISK
or a similar application.
Related service information
General descriptions
35