Lenovo 20VX, Hardware Maintenance Manual

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4. Select Security .
5. Select Password .
6. Select Power-On Password .
7. Type the current supervisor password or the system management password in the Enter Current
Password field. Then, leave the Enter New Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10 to save changes and exit the ThinkPad Setup program.
How to remove the NVMe password
If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual
password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a
Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and
service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase
a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see “Major FRUs and CRUs” on page 52.
How to remove the system management password
To remove a system management password, do the following:
If no supervisor password has been set, do the following to remove the system management password:
1. Turn off the computer and disconnect ac power.
2. Disable the built-in battery. See “Disabling the built-in battery” on page 70.
3. Remove the base cover assembly. See “1020 Base cover assembly” on page 72.
4. Remove the built-in battery. See “1090 Built-in battery” on page 80.
5. Remove the coin-cell battery. See “1080 Coin-cell battery” on page 79.
6. Reinstall the coin-cell battery.
7. Reinstall the built-in battery.
8. Reinstall the base cover assembly.
9. Reconnect ac power.
10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does
not appear. The system management password has been removed.
If a supervisor password has been set and is known to the service technician, do the following to remove the
system management password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, immediately press F1.
3. Type the supervisor password to enter the ThinkPad Setup program.
4. Select Security .
5. Select Password .
6. Select System Management Password .
7. Type the current supervisor password in the Enter Current Password field. Then leave the Enter New
Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10 to save changes and exit the ThinkPad Setup program. The system management password
has been removed.
Chapter 4
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Related service information
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