34
Chapter 6. Troubleshooting
Troubleshooting
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Display problems
When I turn on the
computer, nothing appears
on the screen.
•
If
t
he scree
n
i
s bla
n
k, make s
u
re
t
ha
t
:
- The AC adap
t
er
i
s co
nn
ec
t
ed
t
o
t
he comp
ut
er a
n
d
t
he power cord
i
s pl
ugg
ed
int
o a work
ing
elec
t
r
i
cal
o
ut
le
t
.
- The comp
ut
er power
i
s o
n
. (Press
t
he power b
utt
o
n
a
g
a
in
for co
n
f
i
rma
ti
o
n
.)
•
If
t
hese
it
ems are properly se
t
, a
n
d
t
he scree
n
rema
in
s
bla
n
k, have
t
he comp
ut
er serv
i
ced.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
•
Res
t
ore backed-
u
p f
i
les
t
o yo
u
r W
in
dows
e
n
v
i
ro
n
me
nt
or
t
he e
nti
re co
nt
e
nt
s of yo
u
r hard d
i
sk
t
o
t
he or
igin
al fac
t
ory co
nt
e
nt
s
u
s
ing
O
n
eKey
Recovery sys
t
em. If yo
u
s
ti
ll see o
n
ly
t
he c
u
rsor o
n
t
he scree
n
, have
t
he comp
ut
er serv
i
ced.
My screen goes blank while
the computer is on.
•
Yo
u
r scree
n
saver or power ma
n
a
g
eme
nt
may be
e
n
abled. Do o
n
e of
t
he follow
ing
t
o ex
it
from
t
he
scree
n
saver or
t
o res
u
me from
S
leep mode:
- To
u
ch
t
he
t
o
u
chpad.
- Press a
n
y key o
n
t
he keyboard.
- Press
t
he power b
utt
o
n
.
- Press
F9
(
)
t
o co
n
f
i
rm whe
t
her
t
he backl
ig
h
t
for
t
he LCD scree
n
has bee
n
tu
r
n
ed off.