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Lenovo 10BB, User Manual

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Lenovo 10BB User Manual Download Page 74

Actions:

• Restart the DVD player program.

• Close any open files, turn off the computer, and then restart the computer.

• Try a lower screen resolution or color depth.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 “Getting information, help, and service” on page 75.

DVD movie will not play

Symptom: DVD movie will not play.

Actions:

• Make sure that the disc surface is clean and not scratched.

• Check the disc or package for regional coding. You might need to purchase a disc with coding for

the region where you are using your computer.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 “Getting information, help, and service” on page 75.

No audio or intermittent audio while playing DVD movie

Symptom: No audio or intermittent audio while playing DVD movie.

Actions:

• Check the volume control settings on your computer and on your speakers.

• Make sure that the disc surface is clean and not scratched.

• Check all cable connections to and from the speakers.

• Use the DVD menu for the video to select a different audio track.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 “Getting information, help, and service” on page 75.

Playback is very slow or choppy

Symptom: Playback is very slow or choppy.

Actions:

• Disable any background programs, such as AntiVirus or Desktop Themes.

• Ensure that video resolution is set to less than 1152 x 864.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 “Getting information, help, and service” on page 75.

Invalid disc or no disc found message

Symptom: Invalid disc or no disc found message

Actions:

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down.

• Ensure that video resolution is set to less than 1152 x 864.

62

ThinkCentre M73z User Guide

Summary of Contents for 10BB

Page 1: ...ThinkCentre M73z User Guide Machine Types 10BB and 10BC ...

Page 2: ...rmation on page v and Appendix A Notices on page 79 First Edition August 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...ntrol Panel 20 Using CDs and DVDs 20 Handling and storing CD and DVD media 20 Playing a CD or DVD 21 Recording a CD or DVD 21 Chapter 3 You and your computer 23 Accessibility and comfort 23 Arranging your workspace 23 Comfort 23 Glare and lighting 24 Air circulation 24 Electrical outlets and cable lengths 24 Registering your computer 25 Moving your computer to another country or region 25 Voltage ...

Page 4: ...hooting 58 Audio problems 59 CD problems 60 DVD problems 61 Intermittent problems 63 Keyboard mouse or pointing device problems 63 Monitor problems 65 Networking problems 66 Option problems 69 Performance and lockup problems 70 Printer problems 71 Serial port problems 72 Software problems 72 USB problems 73 Lenovo Solution Center 73 Chapter 11 Getting information help and service 75 Information re...

Page 5: ...Ukraine RoHS 90 India RoHS 90 Appendix E China Energy Label 91 Appendix F ENERGY STAR model information 93 Index 95 Copyright Lenovo 2013 iii ...

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Page 7: ...n are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a produ...

Page 8: ...ower adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cle...

Page 9: ...e you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions Do not leave your computer power adapter or accessorie...

Page 10: ...nshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an ...

Page 11: ...azardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spra...

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Page 13: ...erating system move your cursor to the top right or bottom right corner of the screen to display the charms Then click Settings PC info to view the information Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type Intel Core i3 microprocessor Intel Core i5 microprocessor Intel Core i7 microprocessor Memory Your computer supports up to...

Page 14: ...ce independent of data storage devices such as the hard disk drive or installed operating systems Smart Performance Choice The Smart Performance Choice function enables your computer to run with better acoustic performance or better thermal performance See Smart performance choices on page 48 System Management SM Basic Input Output System BIOS and SM software The SM BIOS specification defines data...

Page 15: ...n firmware Cover presence switch also called intrusion switch Ability to enable or disable a device Ability to enable and disable USB connectors individually Keyboard with fingerprint reader shipped with some models Power on password POP administrator password and hard disk drive password to deter unauthorized use of your computer Startup sequence control Support for a Kensington style cable lock ...

Page 16: ...ting 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating s...

Page 17: ...up and Restore System Update Update and Drivers View Management Utility Screen Layout Note Depending on your computer model some of the programs might not be available Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start Control Panel Then depending on the program you want to access click the corresponding section and then click the corresponding gr...

Page 18: ...h it If you cannot find the program you need move the pointer to the bottom right corner of the screen to display the charms Then click the Search charm to search for the desired program Your computer supports the following Lenovo programs Fingerprint Software Lenovo Companion Lenovo QuickLaunch Lenovo QuickSnip Lenovo Settings Lenovo Solution Center Lenovo Support Password Manager System Update A...

Page 19: ...g and managing multiple network profiles Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Lenovo Support The Lenovo Support program enables you to register your computer with Le...

Page 20: ...rty programs View Management Utility The View Management Utility program enables you to easily organize your open windows It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop The program also is able to work across multiple monitors to improve your productivity Locations This section provides information to...

Page 21: ...front of your computer Figure 1 Front connector control and indicator locations 1 Integrated camera indicator 7 Internal speaker 2 Integrated camera block shield 8 Card reader 3 Integrated camera 9 USB 3 0 connector USB port 2 4 Integrated Microphone 10 Headphone connector 5 Power indicator 11 Microphone connector 6 Hard disk drive activity indictor 12 USB 3 0 connector USB port 1 Chapter 1 Produc...

Page 22: ...ophone to your computer when you want to record sound or if you use speech recognition software USB 3 0 connector Used to attach a device that requires a USB 2 0 or 3 0 connector such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA A USB 3 0 connector provides high transmission speeds to reduce the time that is required for data transmission 10 ThinkCentre M73z User G...

Page 23: ...connector optional 9 Brightness down control 4 Ethernet connector 10 Brightness up control 5 VGA out connector 11 Security lock slot 6 USB 2 0 connectors USB ports 3 to 6 12 Optical drive Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable PS 2 keyboard connecto...

Page 24: ...tor Used to attach a Video Graphics Array VGA monitor or other devices that use a VGA connector Adjusting the frame stand Your computer might come with a frame stand that you can use to adjust the computer to your comfortable position Pull the stand open and adjust the position of the computer at an angle of between 10 and 35 as shown in the following illustration Note The frame stand is available...

Page 25: ... comfortable position The following illustration shows that you can adjust the position of the computer at an angle of 5 to the front and 25 to the rear Note The monitor stand is available only in some models Figure 4 Adjusting the vertical position of the computer to the front or to the rear Chapter 1 Product overview 13 ...

Page 26: ...height with the monitor stand between 283 50 mm 11 16 inches and 293 50 mm 11 56 inches Figure 5 Adjusting the height of the monitor stand The following illustration shows that you can turn the computer at an angel of 45 to the left and 45 to the right Figure 6 Turning the computer to the left or to the right 14 ThinkCentre M73z User Guide ...

Page 27: ...ter When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label Figure 7 Machine type and model label Chapter 1 Product overview 15 ...

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Page 29: ... process During the recovery process you might be prompted to change discs Where can I find help about the Windows operating system The Windows Help and Support information system provides you with detailed information about using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system do one of the following On the Windows 7...

Page 30: ...etween the current workspace and the Start screen The style of the Windows logo varies depending on the keyboard type The context menu key is located next to the Ctrl key on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Note You can use the mouse or the Up and Down arrow keys to highlight menu selections On the Windows 7 o...

Page 31: ...e the connectors provided on the audio adapter Each audio solution provides at least three audio connectors audio line in connector audio line out connector and Microphone connector On some models a fourth connector is provided for the attachment of unpowered stereo speakers speakers that do not require an ac power source The audio adapter provides you with the ability to record and play back soun...

Page 32: ... drive or recordable DVD drive installed DVD drives use industry standard 12 cm 4 75 inch CD media or DVD media If your computer comes with a DVD drive the drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs If you have a recordable DVD drive it can also record on DVD R discs DVD RW discs type II DVD RAM...

Page 33: ...g the tray forward Note If the tray does not slide out of the drive when you press the Eject Load button insert a straightened paper clip into the emergency eject hole located on the front of the DVD drive Be sure the drive is powered off when using the emergency eject Use the Eject Load button instead of the emergency eject except in an emergency Recording a CD or DVD If your computer comes with ...

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Page 35: ...in your operating system others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of elect...

Page 36: ...larity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The ...

Page 37: ...elocate your computer to another country or region you must be certain that you have matched your computer to the voltage available at your electrical outlet CAUTION You must know the voltage of the electrical connection outlet where your computer will be connected If you do not know the voltage contact your local electric company or refer to official Web sites or other literature for travelers to...

Page 38: ... outlet style different from the type you are currently using you will have to purchase either electrical plug adapters or new power cords You can order power cords directly from Lenovo For power cord information and part numbers go to http www lenovo com powercordnotice 26 ThinkCentre M73z User Guide ...

Page 39: ...disabling a device on page 47 Integrated fingerprint reader available on some models Depending on the models of your computer the keyboard may have an integrated fingerprint reader By enrolling your fingerprint and associating it with a Power on Password a Hard Disk Password or both passwords beforehand you can start the computer log on to the system and enter the Setup Utility program by swiping ...

Page 40: ... your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in For more info...

Page 41: ...dow opens 3 Select Preboot Authentication or Erase Fingerprint Data as desired and press Enter 4 Select the desired settings and press Enter 5 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls w...

Page 42: ...For more information about how to use your antivirus software refer to the help system of your antivirus software 30 ThinkCentre M73z User Guide ...

Page 43: ...thout setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your comput...

Page 44: ... the new USB keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 9 or Locating connectors on the rear of your computer on page 11 Figure 9 Connecting the USB keyboard or mouse Replacing the wireless keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page...

Page 45: ...lacing the wireless mouse To replace the wireless mouse do the following 1 Disconnect the USB dongle from your computer Then take away your failing wireless mouse 2 Remove the new wireless mouse from the package 3 Remove the USB dongle from the compartment of the new wireless mouse or from the compartment of the wireless keyboard 4 Then connect the USB dongle to an available USB connector on your ...

Page 46: ...B dongle to an USB connector Insert two AA batteries into the mouse compartment according to the polarity indicators Figure 14 Installing the mouse batteries Close the battery compartment cover and slide it forward until it clicks into place Figure 15 Closing the battery compartment cover Push the power switch to the on position and the LED light emitting diode is on Figure 16 Pushing the power sw...

Page 47: ...d or mouse To replace the PS 2 keyboard or mouse do the following 1 Remove any media from the drives Then turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the old keyboard cable or mouse cable from the computer 4 Connect a new keyboard or mouse to one of the PS 2 connectors on the computer See Locating connectors on the rear of your c...

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Page 49: ...en c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes Restore the ...

Page 50: ...ect boot device window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 42 Performing backup and r...

Page 51: ...es you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device o...

Page 52: ...Creating a rescue medium This section provides instructions on how to create a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery...

Page 53: ...n Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following ...

Page 54: ... you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 41 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or ...

Page 55: ...the programs and settings that came with your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer do the following 1 Move the cursor to the top right or bottom right corner of the screen to display the charms Click Settings Change PC settings General 2 I...

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Page 57: ...s and exit the Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 St...

Page 58: ...nfiguration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password ...

Page 59: ...elect USB Setup to enable or disable a USB device Select ATA Drive Setup to enable or disable an internal or external SATA device 4 Select the desired settings and press Enter 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 49 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive ...

Page 60: ...wake up your computer by doing one of the following Pressing the power button Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power Automatic Power On and press Enter 3 Select Wake Up on Alarm a...

Page 61: ...ed 5 Press F10 to save your setting and exit the Setup Utility program See Exiting the Setup Utility program on page 49 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following If you want to save the new settings press F10 to save changes and exit the...

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Page 63: ...available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image k...

Page 64: ... Type the 4 digit machine type for your computer in the Quick Path field and then click Find My Product 5 Click BIOS 6 Locate the BIOS version that you want to download 7 Click Click for files All available files will be displayed 8 Click the link for the readme file that contains the instructions for updating flashing the BIOS from your operating system 9 Print these instructions This is very imp...

Page 65: ... problems Obtain updated device drivers from Lenovo 1 Go to http www lenovo com support 2 Click Download Drivers 3 Select the machine type of your computer from the machine type list 4 Click the category of device for which you need the device driver 5 Click the appropriate device driver 6 Download and install the device driver Updating your operating system Microsoft makes updates available for t...

Page 66: ...tical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you To open the System Update program see Accessing Lenovo programs on the Windows 7 operating system on page 5 or Accessing Lenovo programs on the Windows 8 operating system on page 6 If the System Update program is not currently installed on your comp...

Page 67: ...r on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debr...

Page 68: ...and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place Create Product Recovery discs See Creating and using recovery media on page 37 for more information about using Product Recovery discs to restore the hard disk drive to the factory ...

Page 69: ...mputer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connec...

Page 70: ... older configuration settings do not solve the problem or have adverse effects To restore a captured configuration do the following For Windows 7 Click Start Control Panel System and Security System System Protection System Restore For Windows 8 Open Control Panel and then click System and Security System System Protection System Restore If this does not correct the problem continue with the next ...

Page 71: ...audio in Windows on page 59 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 60 Sound comes from one external speaker only on page 60 No audio in DOS applications or games on page 60 No audio in Windows Symptom No audio in Windows Actions If you are using powered external speakers that have an On Off control verify that the On Off control ...

Page 72: ...ker only Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the right speaker is securely connected Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you mi...

Page 73: ... disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer ...

Page 74: ...ovie Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections to and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting...

Page 75: ... All or some keys on the keyboard do not work on page 63 The mouse or pointing device does not work on page 64 The pointer on the screen does not move smoothly with the mouse on page 64 The fingerprint reader does not work on page 64 The wireless keyboard does not work on page 64 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions Verify that t...

Page 76: ...n page 75 The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse See Optical mouse on page 55 for instructions The fingerprint reader does not work Symptom The ...

Page 77: ... The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the Lenovo Solution Center program If you need techni...

Page 78: ...dware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Chapter 11 Getting information help and service on page 75 for details The image is discolored Symptom The image...

Page 79: ...ovide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen On the Windows 8 operating system do the following 1 Open Control Panel 2 Click Hardware a...

Page 80: ...tom If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Actions Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Symptom You cannot connect using the built in wireless networking card Actions Make sure that your w...

Page 81: ...designed for your computer You followed the installation instructions supplied with the option and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly You have not loosened other installed options or cables If the option is an adapter you have provided enough hardware resources for the adapter to function correct...

Page 82: ...k Start Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed To check the amount of free space on the Windows 8 operating system do the following 1 Open the Windows Explorer and click Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed To free up disk space do any of the following P...

Page 83: ...erties 4 Click the Tools tab 5 Click Defragment Now then click Continue 6 Click Defragment Now again to start a disk defragmentation process On the Windows 8 operating system do the following 1 Close any programs that are currently running and close any open windows 2 Open the Windows Explorer and click Computer 3 Right click your C drive entry and then click Properties 4 Click the Tools tab 5 Cli...

Page 84: ...etting information help and service on page 75 Software problems Select your symptom from the following list When using a sort feature dates do not sort in the correct order on page 72 Software does not work as expected on page 72 When using a sort feature dates do not sort in the correct order Symptom When using a sort feature dates do not sort in the correct order Action Some software developed ...

Page 85: ...ou might need technical assistance Contact your software manufacturer or see Chapter 11 Getting information help and service on page 75 for details USB problems Symptom The USB connectors cannot be accessed Actions Make sure the USB cable is securely connected to the USB connector and to the USB device If the USB device has its own power cord make sure it is attached to a properly grounded electri...

Page 86: ...un the Lenovo Solution Center program see Lenovo programs on page 4 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative 74 ThinkCentre M73z User Guide ...

Page 87: ...the Windows Help and Support information system do one of the following On the Windows 7 operating system click Start Help and Support On the Windows 8 operating system move the cursor to the top right or bottom right corner of the screen to display the charms Then click Settings Help Safety and Warranty The Safety Warranty and Setup Guide that is provided with your computer contains information o...

Page 88: ...a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a diagnostic program that help you identify hardware problems You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During...

Page 89: ...n warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country S...

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Page 91: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 92: ... ThinkVantage Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Intel and Intel Core are trademarks of Intel Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others 80 ThinkCentre M73z User Guide ...

Page 93: ...he user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible for a...

Page 94: ...ieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes üb...

Page 95: ...information For additional regulatory information refer to the Regulatory Notice shipped with your computer Depending on the configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the...

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Page 97: ...le and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is...

Page 98: ...puter at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum mas enviados à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e pr...

Page 99: ...to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the...

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Page 101: ...hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electron...

Page 102: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 90 ThinkCentre M73z User Guide ...

Page 103: ...Appendix E China Energy Label Copyright Lenovo 2013 91 ...

Page 104: ...92 ThinkCentre M73z User Guide ...

Page 105: ...ctricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take ef...

Page 106: ...94 ThinkCentre M73z User Guide ...

Page 107: ...umentation using 76 drivers device 35 E environment operating 4 Ethernet 2 Ethernet connector 11 exiting Setup Utility 49 expansion 3 external options installing 31 F features 1 flashing the BIOS 51 front connectors controls indicators 9 G getting help 75 information 75 service 75 H headphone connector 10 help and service 76 getting 75 Help and Support 75 I important safety information v informati...

Page 108: ...e and help 76 customer support center 76 getting 75 services other 77 purchasing additional 77 setting password 46 settings changing 45 viewing 45 Setup Utility 45 Setup Utility program starting 45 Setup Utility exiting 49 software recovering 37 solving recovery problems 42 starting the Setup Utility program 45 startup device 47 sequence changing 47 temporary selecting 47 static sensitive devices ...

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